EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-22 08:17:28 Download EtreCheckPro from https://etrecheck.com Runtime: 2:43 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 87.76 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 294 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 528 KB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 87.76 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 294 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 528 KB used) disk3 - TOSHIBA External USB 3.0 2.00 TB External USB 5 Gbit/s USB disk3s1 - C********0 (Journaled HFS+) 2.00 TB (641.62 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.03 TB (Shared - 87.76 GB used, 919.65 GB available, 919.44 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.03 TB (Shared - 294 MB used, 919.44 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.03 TB (Shared - 1 MB used, 919.44 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.05 GB used, 919.65 GB available, 919.44 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.03 TB (Shared - 528 KB used, 919.44 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - C********0 2.00 TB (641.62 GB used, 1.36 TB free) Journaled HFS+ Mount point: /Volumes/C********0 Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 5.00 GB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 198 Apple tasks [Running] 115 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 186 Apple tasks [Running] 138 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-04-21) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-04-21) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-21) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2021-04-21) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-04-21) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-21) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-03-12) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-03-12) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-04-21) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-21) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2021-04-21) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-21) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-21) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-21) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-04-12) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-03-12) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-03-12) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-22) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-04-21) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-04-21) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2021-03-13) Application /Applications/Backup and Sync.app [Running] Macs Fan Control (Ilya Parniuk - installed 2021-04-15) Application /Applications/Macs Fan Control.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-04-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-04-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2021-04-21) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-04-21) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-06) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-04-21) AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-06) Backup: Time Machine Not Configured! Performance: System Load: 2.65 (1 min ago) 1.48 (5 min ago) 0.64 (15 min ago) Nominal I/O speed: 3.57 MB/s File system: 14.60 seconds Write speed: 735 MB/s Read speed: 1473 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 7 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Backup and Sync 21.78 % (Google, Inc.) EtreCheckPro 13.14 % (Etresoft, Inc.) kernel_task 9.70 % (Apple) WindowServer 7.66 % (Apple) mdworker_shared (12) 3.36 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 573 MB (Etresoft, Inc.) plugin-container (5) 568 MB (Mozilla Corporation) Adobe CEF Helper (Renderer) 500 MB (Adobe Inc.) firefox 461 MB (Mozilla Corporation) Backup and Sync 268 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 120 KB / 27 KB (Apple) firefox 58 KB / 28 KB (Mozilla Corporation) cloudd 25 KB / 11 KB (Apple) netbiosd 15 KB / 3 KB (Apple) apsd 5 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Backup and Sync 10 (Google, Inc.) WindowServer 4 (Apple) mdworker_shared (12) 2 (Apple) fseventsd 1 (Apple) mds 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 4.09 GB Used RAM: 6.16 GB Cached files: 5.75 GB Available RAM: 9.84 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-04-21 macOS 11.2.3 (11.2.3) 2021-04-21 MRTConfigData (1.77) 2021-04-21 XProtectPlistConfigData (2144) 2021-04-21 Microsoft Office (16.48.21041102) 2021-04-21 Adobe Acrobat DC (Continuous) (21.001.20145) 2021-04-21 Slack (4.14.1) 2021-04-21 The Unarchiver (4.3.0) 2021-04-21 TeamViewer (15.16.8) 2021-04-21 C759/C658/C368/C287/C3851 Series PS (11.5.1) 2021-04-21 XnConvert (1.90.1) Diagnostics Information (past 7-30 days): 2021-04-22 08:14:43 Backup and Sync.app High CPU Use (4 times) Executable: /Applications/Backup and Sync.app Details: objc_msgSend() selector name: updatePath:withStatus: 2021-04-22 08:11:52 Kernel Panic Details: panic(cpu 1 caller 0xffffff800cf64a25): userspace watchdog timeout: no successful checkins from com.apple.logd in 120 seconds End of report