EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-01 15:16:44 Download EtreCheckPro from https://etrecheck.com Runtime: 17:47 Performance: Poor Problem: Computer is too slow Description:  Never had any sort of issues with this mac since its purchase. It was  all fine about a week ago but then suddenly it just started to act up  and thatâ s when I noticed the Big Sur 11.2.3 software update notificat ion and thought updating will make it better. But during the update it was stuck after about 80% completion so I googled the issue and reset SMC, NVRAM PRAM etc and eventually got stuck in an endless restart lo op. Had to go into recovery mode and reinstall OS. Took a couple of tr ies but eventually got out of the loop and now my computer is super sl ow. Opening a folder or application takes a few minutes and so does op ening a new tab on Safari. Deleted Chrome as I read chrome slows down  mac and also went into Application support and removed google files including Keysonte. Mac fan also runs at high speed even on Sleep. And kernel_task is on 250% CPU. Also note that my battery is on â Serviceâ status but its been on service status for almost a year and never had any issues. Also canâ t replace the battery where I live as Apple doesnâ t officially ship the batteries of these older models to my country anymore. Major Issues:     Anything that appears on this list needs immediate attention.      No Time Machine backup - Time Machine backup not found.     Battery failure - Your battery is reporting that it needs to be serviced. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.      SSD too slow - SSD is showing poor performance.     High battery cycle count - Your battery may be losing capacity.     Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.     Vintage hardware - This computer may be considered vintage.     Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information:     MacBook Air (11-inch, 2013 - 2014) - Vintage!     MacBook Air Model: MacBookAir6,1     1.4 GHz Dual-Core Intel Core i5 (i5-4260U) CPU: 2-core     4 GB RAM - Not upgradeable         BANK 0/DIMM0 - 2 GB DDR3 1600          BANK 1/DIMM0 - 2 GB DDR3 1600      Battery: Health = Service Battery - Cycle count = 1137 Video Information:     Intel HD Graphics 5000 - VRAM: 1536 MB         Color LCD 1366 x 768 Drives:     disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)     Internal PCI 5.0 GT/s x2 Serial ATA         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [APFS Container] 121.12 GB             disk1 [APFS Virtual drive] 121.12 GB (Shared by 6 volumes)                 disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 48.01 GB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 431 MB used)                 disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)                 disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)                 disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used)                     disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)                 disk1s6 - Update (APFS) (Shared - 4 MB used) Mounted Volumes:     disk1s1 - Macintosh HD - Data [APFS Virtual drive]         121.12 GB (Shared - 48.01 GB used, 57.03 GB available, 54.74 GB free)         APFS         Mount point: /System/Volumes/Data         Encrypted     disk1s2 - Preboot [APFS Preboot]         121.12 GB (Shared - 431 MB used, 54.74 GB free)         APFS         Mount point: /System/Volumes/Preboot     disk1s4 - VM [APFS VM]         121.12 GB (Shared - 2.15 GB used, 54.74 GB free)         APFS         Mount point: /System/Volumes/VM     disk1s5s1 - Macintosh HD [APFS Snapshot]         121.12 GB (Shared - 15.05 GB used, 57.03 GB available, 54.74 GB free)         APFS         Mount point: /         Read-only: Yes     disk1s6 - Update         121.12 GB (Shared - 4 MB used, 54.74 GB free)         APFS         Mount point: /System/Volumes/Update Network:     Interface en0: Wi-Fi         802.11 a/b/g/n/ac     Interface en2: Bluetooth PAN     Interface bridge0: Thunderbolt Bridge     iCloud Quota: 1.66 GB available System Software:     macOS Big Sur 11.2.3 (20D91)      Time since boot: About 3 days Configuration Files:     /etc/hosts - Count: 2 Notifications:     Messenger.app         one notification Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled     Antivirus software: Apple Unsigned Files:     Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist         Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist         Executable: /Library/Application Support/Seagate/TBLoopDriveParams         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist         Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist         Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent         Details: Exact match found in the legitimate list - probably OK     Launchd: /Library/LaunchDaemons/PT.updd.plist         Executable: /Library/PrivilegedHelperTools/PT.updd         Details: Exact match found in the legitimate list - probably OK     Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist     Plugin: /Library/Internet Plug-Ins/npSecEditCtl.MAC.BOC.plugin     Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin     Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin     Plugin: /Library/Internet Plug-Ins/SP7WebVideoPlugin.plugin     Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin     Plugin: ~/Library/Internet Plug-Ins/UPEditorSafari.plugin     Plugin: ~/Library/Internet Plug-Ins/NPRoblox.plugin     Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane     Apps: 9 Kernel Extensions:     /Library/Extensions         [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (Hewlett Packard, 5.20.0 - SDK 10.9)         [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (Hewlett Packard, 2.5.0 - SDK 10.9)         [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)         [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 15.5.90 - SDK 10.10)         [Not Loaded] Seagate Storage Driver.kext - com.seagate.driver.PowSecDriverCore (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4) System Launch Agents:     [Not Loaded] 17 Apple tasks     [Loaded] 176 Apple tasks     [Running] 138 Apple tasks System Launch Daemons:     [Not Loaded] 35 Apple tasks     [Loaded] 194 Apple tasks     [Running] 130 Apple tasks     [Other] One Apple task Launch Agents:     [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-03-27)     [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-03-27)     [Not Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-08-29)     [Not Loaded] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-01-17)     [Not Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2014-08-12) Launch Daemons:     [Running] PT.updd.plist (? 0 - installed 2020-04-15)     [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-03-27)     [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-10-13)     [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-01-17)     [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-01-17)     [Running] com.seagate.TBDecorator.plist (? 595582c - installed 2015-11-03)     [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2014-08-12) User Launch Agents:     [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-03-27)     [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14) User Login Items:     [Not Loaded] AdGuard Login Helper (App Store - installed 2020-12-29)         Modern Login Item         /Applications/AdGuard for Safari.app/Contents/Library/LoginItems/AdGuard Login Helper.app     [Not Loaded] HotspotShieldHelper (App Store - installed 2021-02-07)         Modern Login Item         /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app     [Not Loaded] StartAtLoginHelper (App Store - installed 2021-02-07)         Modern Login Item         /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app     [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2020-04-26)         Modern Login Item         /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app     [Not Loaded] 5A4RE8SF68.com.tencent.xinWeChat.IPCHelper (Tencent Mobile International Limited - installed 2020-10-14)         Modern Login Item         /Applications/WeChat.app/Contents/Library/LoginItems/5A4RE8SF68.com.tencent.xinWeChat.IPCHelper.app     [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2015-11-13)         Modern Login Item         /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Library/LoginItems/HP Device Monitor.app     [Running] Flux (Michael Herf - installed 2021-03-22)         Application         ~/Applications/Flux.app     [Loaded] com.adobe.SwitchBoard.monitor.plist (?)         MachInit         /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Internet Plug-ins:     AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-02-03)     AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-10)     AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-10)     npSecEditCtl.MAC.BOC: 1.1.1.4 (? - installed 2015-04-03)     Google Earth Web Plug-in: 7.1 (? - installed 2016-11-15)     Unity Web Player: UnityPlayer version 5.3.7f1 (? - installed 2017-01-20)     SP7WebVideoPlugin: 1.0.0.0 (? - installed 2019-06-02)     JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-08-18) User Internet Plug-ins:     UPEditorSafari: 1.0.0.3 (? - installed 2014-12-04)     NPRoblox: 1, 2, 8, 25 (? - installed 2016-08-24) Audio Plug-ins:     ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-06-22) Safari Extensions:     AdGuard (App Store - installed 2020-12-29)     AdGuard Custom (App Store - installed 2020-12-29)     AdGuard Other (App Store - installed 2020-12-29)     AdGuard Privacy (App Store - installed 2020-12-29)     AdGuard Safari Icon (App Store - installed 2020-12-29)     AdGuard Security (App Store - installed 2020-12-29)     AdGuard Social (App Store - installed 2020-12-29)     AdvancedBlocking (App Store - installed 2020-12-29)     Grammarly for Safari (App Store - installed 2021-03-12)     Honey (App Store - installed 2020-12-29) 3rd Party Preference Panes:     Java (? - installed 2019-07-04)     ParagonNTFS (Paragon Software GmbH - installed 2020-01-17)     Seagate Dashboard for Mac OSX (Seagate Technologies LLC - installed 2019-10-13) Backup:     Time Machine Not Configured! Performance:     System Load: 6.17 (1 min ago) 7.47 (5 min ago) 15.96 (15 min ago)     Nominal I/O speed: 0.01 MB/s     File system: 120.63 seconds (timed out)     Write speed: 148 MB/s     Read speed: 166 MB/s CPU Usage Snapshot:     Type Overall     System: 71 %     User: 11 %     Idle: 18 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     system_profiler (3) 64.62 % (Apple)     WindowServer 29.36 % (Apple)     EtreCheckPro 10.02 % (Etresoft, Inc.)     kernel_task 6.37 % (Apple)     ControlCenter 4.82 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     system_profiler (3) 1.27 GB (Apple)     EtreCheckPro 215 MB (Etresoft, Inc.)     com.apple.WebKit.WebContent (5) 165 MB (Apple)     kernel_task 75 MB (Apple)     Activity Monitor 65 MB (Apple) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     mDNSResponder 7 MB / 2 MB (Apple)     netbiosd 121 KB / 108 KB (Apple)     apsd 18 KB / 50 KB (Apple)     usbmuxd 13 KB / 10 KB (Apple)     rapportd 4 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     system_profiler (3) 7 (Apple)     WindowServer 7 (Apple)     trustd (5) 2 (Apple)     ControlCenter 1 (Apple)     sysmond 0 (Apple) Virtual Memory Information:     Physical RAM: 4 GB     Free RAM: 33 MB     Used RAM: 2.71 GB     Cached files: 1.26 GB     Available RAM: 1.29 GB     Swap Used: 146 MB Software Installs (past 60 days):     Install Date Name (Version)     2021-02-03 macOS 11.2 (11.2)     2021-02-07 Hotspot Shield (4.4.0)     2021-02-15 macOS 11.2.1 (11.2.1)     2021-03-05 Pro Video Formats (2.2.1)     2021-03-10 iMovie (10.2.3)     2021-03-12 Grammarly for Safari (9.29)     2021-03-16 macOS 11.2.2 (11.2.2)     2021-03-20 XProtectPlistConfigData (2142)     2021-03-23 AvastHUB     2021-03-25 macOS 11.2.3 (11.2.3)     2021-03-25 MRTConfigData (1.76)     2021-03-26 ARMDC Agent Installer (1.0.0) Diagnostics Information (past 7-30 days): End of report