EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-06 11:48:55 Download EtreCheckPro from https://etrecheck.com Runtime: 8:47 Performance: Below Average Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 218.73 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 547 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s6 - Update (APFS) (Shared - 6 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 218.73 GB used, 809.57 GB available, 759.20 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 547 MB used, 759.20 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 759.20 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.31 GB used, 809.57 GB available, 759.20 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 6 MB used, 759.20 GB free) APFS Mount point: /System/Volumes/Update Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface usbmodem14600: MT65xx Preloader Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 40.81 GB available Printer sharing: Enabled System Software: macOS Big Sur 11.4 (20F71) Time since boot: About an hour Notifications: Go for Gmail.app 100 notifications WhatsApp.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and McAfee Printer sharing: Enabled Unsigned Files: Apps: 3 Kernel Extensions: /Applications/Smart Switch/SmartSwitch.app [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.48 - SDK 10.6) /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 178 Apple tasks [Running] 140 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 177 Apple tasks [Running] 147 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11) [Running] com.mcafee.McAfeeSafariHost.plist (McAfee, Inc. - installed 2018-07-08) [Running] com.mcafee.menulet.plist (McAfee, Inc. - installed 2021-04-05) [Running] com.mcafee.reporter.plist (McAfee, Inc. - installed 2021-04-05) [Other] com.mcafee.uninstall.SystemExtension.plist (McAfee, Inc. - installed 2021-04-05) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-11) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-14) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.mcafee.PeriodicScan.plist (McAfee, Inc. - installed 2021-05-31) [Running] com.mcafee.cspd.plist (McAfee, Inc. - installed 2019-07-17) [Loaded] com.mcafee.datupdate.plist (McAfee, Inc. - installed 2021-04-05) [Loaded] com.mcafee.genutility.plist (McAfee, Inc. - installed 2021-04-05) [Loaded] com.mcafee.productupdate.plist (McAfee, Inc. - installed 2021-04-05) [Running] com.mcafee.ssm.ScanFactory.plist (McAfee, Inc. - installed 2021-04-05) [Running] com.mcafee.ssm.ScanManager.plist (McAfee, Inc. - installed 2021-04-05) [Running] com.mcafee.virusscan.fmpd.plist (McAfee, Inc. - installed 2021-04-05) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-11) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-11) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-01-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-20) User Launch Agents: [Not Loaded] com.movavi.converteragent.startup.plist (Movavi Software Inc - installed 2020-10-26) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-05-15) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Backup and Sync (Google, Inc. - installed 2021-01-21) Application /Applications/Backup and Sync.app [Loaded] LoginHelper (App Store - installed 2021-05-27) Modern Login Item /Applications/Go for Gmail.app/Contents/Library/LoginItems/LoginHelper.app [Running] Google Chrome (Google, Inc. - installed 2020-11-11) Application /Applications/Google Chrome.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Safari (Apple - installed 2020-01-01) Application /Applications/Safari.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-11) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] fuspredownloader (Samsung Electronics - installed 2021-03-29) Application ~/Library/Application Support/.FUS/fuspredownloader.app Internet Plug-ins: Web Control: 10.2.0 (McAfee, Inc. - installed 2021-04-05) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-15) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-15) Safari Extensions: Ka-Block! (App Store - installed 2020-11-29) McAfee WebAdvisor (McAfee, Inc. - installed 2021-05-31) Backup: Time Machine information not available without Full Drive Access. 6 local snapshots Oldest local snapshot: 2021-05-08 12:27:16 Last local snapshot: 2021-06-06 11:01:56 Performance: System Load: 1.67 (1 min ago) 1.95 (5 min ago) 2.16 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 39.91 seconds Write speed: 39 MB/s Read speed: 31 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 6.86 % (Apple) VShieldScanner (4) 3.92 % (McAfee, Inc.) kernel_task 2.53 % (Apple) EtreCheckPro 2.34 % (Etresoft, Inc.) Go for Gmail 0.18 % (App Store) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Go for Gmail 633 MB (App Store) VShieldScanner (4) 526 MB (McAfee, Inc.) EtreCheckPro 328 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (6) 249 MB (Google, Inc.) Backup and Sync 248 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 234 KB / 191 KB (Apple) apsd 5 KB / 48 KB (Apple) VShieldScanner 16 KB / 3 KB (McAfee, Inc.) netbiosd 3 KB / 2 KB (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) ControlCenter 0 (Apple) Go for Gmail 0 (App Store) Google Chrome Helper (Renderer) (6) 0 (Google, Inc.) Backup and Sync 0 (Google, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 126 MB Used RAM: 5.32 GB Cached files: 2.56 GB Available RAM: 2.68 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-04-18 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149) 2021-04-28 macOS 11.3 (11.3) 2021-05-04 macOS 11.3.1 (11.3.1) 2021-05-12 Microsoft Excel (16.49.21050901) 2021-05-12 Microsoft OneNote (16.49.21050901) 2021-05-12 Microsoft Outlook (16.49.21050901) 2021-05-12 Microsoft PowerPoint (16.49.21050901) 2021-05-12 Microsoft Word (16.49.21050901) 2021-05-14 Microsoft AutoUpdate (4.35.21050901) 2021-05-15 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155) 2021-05-20 Microsoft Teams (1.00.411161) 2021-05-26 macOS 11.4 (11.4) 2021-05-27 Mail for Gmail (1.1.1) 2021-05-27 Go for Gmail (2.6) 2021-05-30 XProtectPlistConfigData (2147) 2021-05-30 MRTConfigData (1.79) 2021-05-31 DynamicBranding (3.2.0) 2021-05-31 MCSPMacOSX (2.7.118) 2021-05-31 FMP (2.0) 2021-05-31 MSCUI (2.0) 2021-05-31 AntiMalware (3.4) 2021-05-31 WebProtection (4.2.2) 2021-05-31 StatefulFirewall (3.0.0) 2021-06-02 Keynote (11.1) 2021-06-02 Numbers (11.1) 2021-06-02 Pages (11.1) Diagnostics Information (past 7-30 days): 2021-06-05 18:40:54 Backup and Sync.app Crash (15 times) Executable: /Applications/Backup and Sync.app Details: objc_msgSend() selector name: updatePath:withStatus: 2021-06-05 10:51:30 logd Crash (2 times) Executable: /usr/libexec/logd Details: dyld3 mode BUG IN LIBTRACE: Bad timesync db entry, file rotated 2021-06-02 11:35:40 Spotlight.app Crash Executable: /System/Library/CoreServices/Spotlight.app Details: dyld3 mode 2021-05-31 11:46:53 McAfee LiveSafe - Internet Security.app Hang Executable: /Applications/McAfee LiveSafe - Internet Security.app 2021-05-31 11:42:35 StatefulFirewall Crash Executable: /usr/local/McAfee/StatefulFirewall/bin/StatefulFirewall End of report