EtreCheck version: 5.7.2 (5247) Report generated: 2021-12-01 11:29:38 Download EtreCheck from https://etrecheck.com Runtime: 1:22 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: USB-C external drive not mounting under Monterey Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2020) iMac Model: iMac20,1 3.3 GHz 6-Core Intel Core i5 (i5-10600) CPU: 6-core 32 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5300 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.69 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 312.72 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 522 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s6 - Update (APFS) (Shared - 4 MB used) disk2 - G-DRIVE mobile USB-C 2.00 TB (Mechanical) External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - M***a (Journaled HFS+) 2.00 TB (114.69 GB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.69 GB used, 694.48 GB available, 669.99 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 312.72 GB used, 694.48 GB available, 669.99 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 1.00 TB (Shared - 522 MB used, 669.99 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 1.00 TB (Shared - 20 KB used, 669.99 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 1.00 TB (Shared - 4 MB used, 669.99 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - M***a 2.00 TB (114.69 GB used, 1.89 TB free) Journaled HFS+ Mount point: /Volumes/M***a Network: Interface en0: Ethernet Interface en1: AirPort 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: 12.0.1 12.0.1 (21A559) Time since boot: About a day Notifications: ExpressVPN.app one notification EtreCheck.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the legitimate list - probably OK Plugin: ~/Library/Internet Plug-Ins/NPRoblox.plugin Apps: 7 Kernel Extensions: /Applications/ExpressVPN.app ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (1.0.2 - SDK 10.14) /Library/Extensions EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.1) hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.1) hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0) hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0) hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2) hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0) hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2) hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1) hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0) hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0) hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0) hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0) hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1) JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.10.04) BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 163 Apple tasks [Running] 171 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 182 Apple tasks [Running] 156 Apple tasks [Other] One Apple task Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-09-16) Launch Daemons: [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2021-08-25) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-09-22) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-09-16) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-10-31) [Other] com.apple.CSConfigDotMacCert-dude2dude-SharedServices.Agent.plist (? 0 - installed 2008-07-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-02-28) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-02-28) [Other] com.spotify.webhelper.plist (? 0 - installed 2014-01-21) [Other] com.valvesoftware.steamclean.plist (? 0 - installed 2017-12-28) [Other] de.writeitstudios.cookiestumbleragent.plist (? 0 - installed 2013-03-02) User Login Items: [Not Loaded] Bitwarden Login Helper (App Store - installed 2021-10-30) Modern Login Item /Applications/Bitwarden.app/Contents/Library/LoginItems/Bitwarden Login Helper.app [Not Loaded] Evernote Login Helper (App Store - installed 2021-11-16) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Not Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2021-08-25) Modern Login Item /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-11-23) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] TinyStopwatchHelper (App Store - installed 2021-04-12) Modern Login Item /Applications/TinyStopwatch.app/Contents/Library/LoginItems/TinyStopwatchHelper.app [Running] AirPort Base Station Agent (Apple - installed 2021-10-17) Application /System/Library/CoreServices/AirPort Base Station Agent.app Backup: Skip System Files: No Mobile backups: No Auto backup: No Volumes being backed up: M***a: Disk size: 2.00 TB - Disk used: 114.69 GB Destinations: T**********e [Local] (Last used) Total size: 4.00 TB Total number of backups: 81 Oldest backup: 2020-11-13 17:04:11 Last backup: 2021-11-07 16:33:37 One local snapshot Oldest local snapshot: 2021-11-07 16:32:00 Last local snapshot: 2021-11-07 16:32:00 Performance: System Load: 1.36 (1 min ago) 1.12 (5 min ago) 1.02 (15 min ago) Nominal I/O speed: 0.01 MB/s File system: 17.64 seconds Write speed: 2686 MB/s Read speed: 2542 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 17.07 % (?) EtreCheck 9.68 % (App Store) Safari 0.51 % (Apple) ControlCenter 0.16 % (Apple) searchpartyuseragent 0.08 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 1.27 GB (App Store) Pages 513 MB (App Store) Finder 305 MB (Apple) suggestd 248 MB (Apple) AppleSpell 168 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 6 MB / 3 MB (?) Mail 79 KB / 19 KB (Apple) com.apple.WebKit.Networking.xpc 35 KB / 22 KB (Apple) photolibraryd 0 B / 0 B (Apple) AudioComponentRegistrar 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 14.47 GB Used RAM: 10.82 GB Cached files: 6.71 GB Available RAM: 21.18 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-11-07 Safari (15.1) 2021-11-07 macOS 11.6.1 (11.6.1) 2021-11-07 macOS Monterey (12.0.1) 2021-11-07 macOS 12.0.1 (12.0.1) 2021-11-08 Core Services Application Configuration Data 12.0 (120.72) 2021-11-09 MRTConfigData (1.85) 2021-11-15 iMovie (10.3.1) 2021-11-16 Evernote (10.25.6) 2021-11-19 Honey (13.12.1) 2021-11-22 Evernote Web Clipper (7.17.0) 2021-11-23 Speedtest (1.23) 2021-11-26 Grammarly for Safari (9.45) Clean up: ~/Library/LaunchAgents/de.writeitstudios.cookiestumbleragent.plist /Applications/Cookie Stumbler.app/Contents/Resources/CookieStumblerAgent.app/Contents/MacOS/CookieStumblerAgent Executable not found ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-dude2dude-SharedServices.Agent.plist /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7-30 days): 2021-11-30 16:34:47 signpost_reporter High CPU Use (6 times) Executable: /usr/libexec/signpost_reporter 2021-11-29 19:28:25 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report