EtreCheckPro version: 6.7.2 (67019) Report generated: 2022-11-14 17:23:42 Download EtreCheckPro from https://etrecheck.com Runtime: 3:06 Performance: Excellent Problem: Other problem Description: When I shut it down or restart it the computer keeps restarting severa l times and very slowly and this has been an ongoing issue since at le ast one year ago no matter the updates I even reinstall everything including macOS and it worked fine for som e months then the issue reappeared When it is finally starting - after one hour or more, sometimes after safe boot or reinstall - it is working good even if I let it on for da ys or weeks, but I donâ t think this is good long term Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (237.26 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (45 MB used) disk1s3 - Recovery (APFS) [Recovery] (513 MB used) disk1s4 - VM (APFS) [APFS VM] (4.29 GB used) disk2 - WD Elements 2621 2.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 2.00 TB disk5 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk5s1 - B***s (APFS) (789.35 GB used) disk3 - Samsung Portable SSD T5 500.11 GB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 499.90 GB disk4 [APFS Virtual drive] 499.90 GB (Shared by 6 volumes) disk4s1 - L**** - Data (APFS) [APFS Virtual drive] (360.02 GB used) disk4s2 - Preboot (APFS) [APFS Preboot] (423 MB used) disk4s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk4s4 - VM (APFS) [APFS VM] (1.07 GB used) disk4s5 (APFS) [APFS Container] (15.41 GB used) disk4s5s1 - L**a (APFS) [APFS Snapshot] (15.41 GB used) disk4s6 - Update (APFS) (5 MB used) Mounted Volumes: disk1s1 - Macintosh HD Filesystem: APFS Mount point: /Volumes/Macintosh HD Used: 237.26 GB Shared values Size: 1000.00 GB Free: 757.67 GB Available: 759.84 GB disk4s1 - L**** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 360.02 GB Shared values Size: 499.90 GB Free: 121.69 GB Available: 252.88 GB disk4s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 423 MB Shared values Size: 499.90 GB Free: 121.69 GB disk4s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 499.90 GB Free: 121.69 GB disk4s5s1 - L**a [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.41 GB Shared values Size: 499.90 GB Free: 121.69 GB Available: 252.88 GB disk4s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 5 MB Shared values Size: 499.90 GB Free: 121.69 GB disk5s1 - B***s Filesystem: APFS Mount point: /Volumes/B***s Used: 789.35 GB Shared values Size: 2.00 TB Free: 1.21 TB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6 (21G115) Time since boot: About 4 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Login Item: /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app Login Item: /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/AdCloudWorker.app Apps: 1 Old Applications: 5 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (1.5.02 - SDK 10.7) [Not Loaded] SamsungPortableSSDDriverX.kext - com.samsung.portablessd.driverX (1.5.09 - SDK 10.12) [Not Loaded] CmUSBMassStorage.kext - com.wibu.codemeter.CmUSBMassStorage (1.0.7) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 183 Apple tasks [Running] 159 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 177 Apple tasks [Running] 162 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-10-02) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-10-02) [Running] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2022-10-02) [Running] com.autodesk.adskaccessservicehost.plist (Autodesk - installed 2022-10-24) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2022-10-02) [Not Loaded] com.piriform.ccleaner.engine.xpc.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.services.submit.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.services.xpc.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.uninstall.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.update.xpc.plist (Not signed - installed ) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-10-02) [Not Loaded] com.piriform.ccleaner.plist (Not signed - installed ) [Not Loaded] com.piriform.ccleaner.update.plist (Not signed - installed ) User Launch Agents: [Not Loaded] com.samsung.portablessd.mon.plist (Samsung Electronics - installed 2018-12-09) [Running] com.srib.pssddaemon.plist (Samsung Electronics - installed 2018-12-09) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2022-10-02) Application /Applications/Dropbox.app [Not Loaded] Launcher (App Store - installed 2022-10-25) Modern Login Item /Applications/Notebook.app/Contents/Library/LoginItems/Launcher.app [Not Loaded] NotebookHelper (App Store - installed 2022-10-25) Modern Login Item /Applications/Notebook.app/Contents/Library/LoginItems/NotebookHelper.app [Not Loaded] Launcher Disabler (App Store - installed 2022-11-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2022-11-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2022-10-02) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] A360Service (Not signed - installed 2018-04-17) Modern Login Item /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app [Not Loaded] AdCloudWorker (Not signed - installed 2018-04-17) Modern Login Item /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/AdCloudWorker.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2018-12-10) Modern Login Item /Volumes/Macintosh HD/U***s/a***********u/D*******s/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-10-02) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-10-02) 3rd Party Preference panels: CodeMeter (WIBU-SYSTEMS AG - installed 2022-10-02) Backup: Time Machine information is limited without Full Disk Access Destinations: B***s [Local] (Last used) 5 local snapshots Oldest local snapshot: 2022-11-14 12:55:11 Last local snapshot: 2022-11-14 17:09:31 Performance: System Load: 2.82 (1 min ago) 2.83 (5 min ago) 3.76 (15 min ago) Nominal I/O usage: 4.24 MB/s File system: 23.51 seconds Write speed: 431 MB/s Read speed: 514 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 30 % Idle: 66 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdsync 99.94 % (Apple) EtreCheckPro 14.00 % (Etresoft, Inc.) photoanalysisd 11.20 % (Apple) kernel_task 2.84 % (Apple) WindowServer 1.38 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (8) 1.04 GB (Apple) EtreCheckPro 407 MB (Etresoft, Inc.) Mail 153 MB (Apple) Safari 135 MB (Apple) mds_stores 127 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 43 MB / 2 MB (Apple) Mail 18 MB / 775 KB (Apple) mDNSResponder 2 MB / 736 KB (Apple) Spotify 676 KB / 19 KB (Spotify) apsd 176 KB / 292 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdsync 48 (Apple) photoanalysisd 2 (Apple) WindowServer 1 (Apple) backupd 1 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 30 MB Used RAM: 5.51 GB Cached files: 2.46 GB Available RAM: 2.49 GB Swap Used: 21 MB Software Installs (past 60 days): Install Date Name (Version) 2022-10-24 Kindle (1.39.0) 2022-10-25 Notebook (5.1) 2022-10-26 Pages (12.1) 2022-10-26 Numbers (12.1) 2022-10-26 Keynote (12.1) 2022-10-27 Avira Security Update (1.0) 2022-11-03 OneDrive (22.207.1020) 2022-11-07 Safari (16.1) 2022-11-11 XProtectPlistConfigData (2165) 2022-11-11 XProtectPayloads (84) Diagnostics Information (past 7-30 days): 2022-11-14 13:56:55 mdsync High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-11-14 13:01:42 WindowServer Unknown (2 times) 2022-11-14 12:59:15 logd Unknown (8 times) 2022-11-14 12:43:10 Kernel Panic (4 times) Details: panic(cpu 1 caller 0xffffff801637999f): userspace watchdog timeout: no successful checkins from logd in 120 seconds Panicked task 0xffffff9b65cfc380: 4 threads: pid 129: watchdogd Kernel Panic Details: {"files_to_attach":["\/Library\/Logs\/DiagnosticReports\/Kernel-2022-1 1-14-124310.panic"],"component_id":"609969","log_path":"\/Library\/Log s\/DiagnosticReports\/Kernel-2022-11-14-124310.panic","panic_string":" panic(cpu 1 caller 0xffffff800917999f): userspace watchdog timeout: no successful checkins from logd in 120 seconds\nservice returned not al ive with context : unresponsive dispatch queue(s): com.apple.firehose. io-wl \nservice: logd, total successful checkins since load (190 secon ds ago): 8, last successful checkin: 120 seconds ago\nservice: WindowS erver, total successful checkins since load (130 seconds ago): 13, las t successful checkin: 0 seconds ago\nservice: opendirectoryd, total su ccessful checkins since load (190 seconds ago): 19, last successful ch eckin: 0 seconds ago\n\nPanicked task 0xffffffa0682dfd10: 4 threads: p id 129: watchdogd\nBacktrace (CPU 1), panicked thread: 0xffffffa068ab8 aa0, Frame : Return Address\n0xfffffff2a5093690 : 0xffffff8005c7fdad \ n0xfffffff2a50936e0 : 0xffffff8005de10d6 \n0 2022-11-14 16:48:49 mdworker Crash (37 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2022-11-12 15:25:45 Kernel Panic Details: panic(cpu 1 caller 0xffffff801ad7999f): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff8b69b093b0: 4 threads: pid 129: watchdogd End of report