EtreCheck version: 6.1.6 (6B038)
Report generated: 2019-12-10 18:12:24
Download EtreCheck from https://etrecheck.com
Runtime: 2:25
Performance: Excellent

Problem: Other problem
Description: 
safari not connecting to servers or giving message certificates not va
lid

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Heavy RAM usage - Apps are using a large amount of RAM.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Pro (Retina, 15-inch, Mid 2015)
  MacBook Pro Model: MacBookPro11,4
  1 2.2 GHz Quad-Core Intel Core i7 (i7-4770HQ) CPU: 4-core
  16 RAM - Not upgradeable
    BANK 0/DIMM0 - 8 GB DDR3 1600  
    BANK 1/DIMM0 - 8 GB DDR3 1600  
  Battery: Health = Normal - Cycle count = 77

Video Information:
  Intel Iris Pro - VRAM: 1536 MB
    Color LCD 2880 x 1800

Drives:
  disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) 
  Internal PCI 8.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 250.79 GB
      disk1 [APFS Virtual drive] 250.79 GB (Shared by 5 volumes)
        disk1s1 - M************  Data (APFS) [APFS Virtual drive] (Shared - 93.61 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 83 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 10.69 GB used)

Mounted Volumes:
  disk1s1 - M************  Data [APFS Virtual drive]
    250.79 GB (Shared - 93.61 GB used, 144.21 GB available, 143.60 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s3 - Recovery [Recovery]
    250.79 GB (Shared - 529 MB used, 143.60 GB free)
    APFS
    Mount point: /Volumes/Recovery

  disk1s4 - VM [APFS VM]
    250.79 GB (Shared - 2.15 GB used, 143.60 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    250.79 GB (Shared - 10.69 GB used, 144.21 GB available, 143.60 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk2s2 - Flash Player
    16 MB (16 MB used)
    Mac OS Extended
    Disk Image
    Mount point: /Volumes/Flash Player
    Owners enabled: No
    Read-only: Yes

Network:
  Interface modem: Internal Modem
  Interface fw0: Thunderbolt FireWire
  Interface en0: AirPort
    802.11 a/b/g/n/ac
  Interface en4: iPhone
  Interface en3: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Catalina 10.15.1 (19B88) 
  Time since boot: About 16 hours

Notifications:
  /Applications/Google Chrome.app
    one notification

  /Applications/Safari.app
    2 notifications

Security:
  System Status
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Malwarebytes

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.kodak.KODAK AiO Software Updater.plist
    Executable: /Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app/Contents/MacOS/KODAK AiO Software Updater -NoCheckingGui
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.kodak.BonjourAgent.plist
    Executable: /Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/MacOS/KodakAiOBonjourAgent
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.qustodio.updater.plist
    Executable: /Library/Application Support/Qustodio/bin/qapp/QUpdateService
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.kodak.KODAK AiO Firmware Updater.plist
    Executable: /Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app/Contents/MacOS/AiOFirmwareUpdater -Daemon
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  94 32-bit apps

Kernel Extensions:
  /Library/Application Support/Qustodio/bin/qproxy
    [Loaded] qnke64v2.kext (1.0 - SDK 10.6)

  /Library/Extensions
    [Not Loaded] VirtualPCNetworking.kext (7.0.0)
    [Not Loaded] VirtualPCOSServices.kext (7.0.0)

Startup Items:
  HP Trap Monitor Path: /Library/StartupItems/HP Trap Monitor 
  Qmaster Path: /Library/StartupItems/Qmaster 
  VirtualPCOSServices Path: /Library/StartupItems/VirtualPCOSServices 
  WDBMService Path: /Library/StartupItems/WDBMService 
  HP IO Path: /Library/StartupItems/HP IO 

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  171 Apple tasks
  [Running]  123 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  164 Apple tasks
  [Running]  135 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2018-04-06)
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-24)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07)
  [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2017-07-24)
  [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24)
  [Other] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-05-16)
  [Running] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2017-10-19)
  [Other] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-08-01)
  [Other] com.kodak.BonjourAgent.plist (? 53346a69  - installed 2012-01-30)
  [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-11-18)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2019-11-24)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-13)
  [Running] com.qustodio.apptray.plist (Qustodio Technologies SL - installed 2018-04-03)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-24)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-24)
  [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-11-22)
  [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
  [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-11-21)
  [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-11-18)
  [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-24)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-24)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-13)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2015-06-04)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-11-11)
  [Running] com.qustodio.engine.plist (Qustodio Technologies SL - installed 2018-04-03)
  [Running] com.qustodio.updater.plist (? df9de2a4  - installed 2018-04-03)
  [Other] com.sanity.powercontrollerdaemon.plist (? 49ccc34  - installed 2005-06-03)

User Launch Agents:
  [Other] com.adobe.ARM.***.plist (? 0  - installed 2014-01-06)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03)
  [Loaded] com.kodak.KODAK AiO Firmware Updater.plist (? 0  - installed 2019-11-10)
  [Loaded] com.kodak.KODAK AiO Software Updater.plist (? 0  - installed 2019-12-09)

User Login Items:
  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-11-24)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-11-24)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

Internet Plug-ins:
  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2018-04-06)
  RhapsodyPlayerEngine: 1.1.0 (? - installed 2007-09-18)
  FlashPlayer-10.6: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-10)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-11-19)
  AdobePDFViewer: 19.021.20056 (Adobe Systems, Inc. - installed 2019-11-19)
  Flash Player: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-10)
  Java Applet: 10.0.2 (? - installed 2005-09-25)
  SharePointBrowserPlugin: 14.5.5 (? - installed 2015-10-01)
  Silverlight: 5.1.10411.0 (? - installed 2012-07-21)
  iPhotoPhotocast: 6.0 (? - installed 2007-03-19)

User Internet Plug-ins:
  CitrixOnlineWebDeploymentPlugin: 1.0.105 (? - installed 2013-04-25)

Audio Plug-ins:
  DVCPROHDAudio: 1.2 (? - installed 2006-11-23)

3rd Party Preference Panes:
  Flash Player (installed 2019-11-22)

Time Machine:
  Time Machine information not available without Full Drive Access.
  5 local snapshots
  Oldest local snapshot: 2019-12-10 02:02:01
  Last local snapshot: 2019-12-10 17:45:27

Performance:
  System Load: 5.77 (1 min ago) 5.83 (5 min ago) 5.70 (15 min ago)
  Nominal I/O speed: 0.35 MB/s
  File system: 17.98 seconds
  Write speed: 882 MB/s
  Read speed: 1969 MB/s

CPU Usage Snapshot:
  Type Overall
  System 6 %
  User 4 %
  Idle 90 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  WindowServer 21.98 % (Apple)
  kernel_task 17.03 % (Apple)
  Google Chrome Helper (Renderer) (44) 15.00 % (Google, Inc.)
  EtreCheckPro 7.92 % (Etresoft, Inc.)
  Google Chrome 2.42 % (Google, Inc.)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (44) 4.98 GB (Google, Inc.)
  EtreCheckPro 590 MB (Etresoft, Inc.)
  kernel_task 369 MB (Apple)
  Google Chrome Helper (GPU) 274 MB (Google, Inc.)
  MTLCompilerService (10) 269 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 2 MB / 1 MB (Apple)
  Mail 109 KB / 24 KB (Apple)
  apsd 45 KB / 44 KB (Apple)
  netbiosd 24 KB / 12 KB (Apple)
  ARDAgent 0 B / 672 B (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  Google Chrome Helper (Renderer) (44) 25 (Google, Inc.)
  WindowServer 5 (Apple)
  coreaudiod 2 (Apple)
  Google Chrome Helper (2) 1 (Google, Inc.)
  Google Chrome 1 (Google, Inc.)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 745 MB
  Used RAM: 10.25 GB
  Cached files: 5.02 GB

  Available RAM: 5.75 GB
  Swap Used: 59 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-11-13 XProtectPlistConfigData (2108)
  2019-11-13 Microsoft Office 2019 Volume License Serializer (16.31.19111002)
  2019-11-13 Microsoft Office (16.31.19111002)
  2019-11-19 Adobe Acrobat Reader DC (19.021.20056) (19.021.20056)
  2019-11-19 Pages (8.0)
  2019-11-19 Numbers (6.0)
  2019-11-19 Keynote (9.0)
  2019-11-21 Malwarebytes for Mac (1.0)
  2019-12-10 Adobe Flash Player (32.0.0.303)

Clean up:
  /Library/LaunchDaemons/com.sanity.powercontrollerdaemon.plist
    /Library/PreferencePanes/PowerController.prefPane/Contents/Resources/PowerManagerDaemon
    Executable not found
  ~/Library/LaunchAgents/com.adobe.ARM.***.plist
    /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper
    Executable not found


Diagnostics Information (past 7 days):

End of report


EtreCheck version: 6.1.6 (6B038)
Report generated: 2019-12-10 19:20:56
Download EtreCheck from https://etrecheck.com
Runtime: 2:17
Performance: Excellent

Problem: Other problem
Description: 
safari not connecting

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Pro (Retina, 15-inch, Mid 2015)
  MacBook Pro Model: MacBookPro11,4
  1 2.2 GHz Quad-Core Intel Core i7 (i7-4770HQ) CPU: 4-core
  16 RAM - Not upgradeable
    BANK 0/DIMM0 - 8 GB DDR3 1600  
    BANK 1/DIMM0 - 8 GB DDR3 1600  
  Battery: Health = Normal - Cycle count = 77

Video Information:
  Intel Iris Pro - VRAM: 1536 MB
    Color LCD 2880 x 1800

Drives:
  disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) 
  Internal PCI 8.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 250.79 GB
      disk1 [APFS Virtual drive] 250.79 GB (Shared by 5 volumes)
        disk1s1 - M************  Data (APFS) [APFS Virtual drive] (Shared - 93.94 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 83 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 10.72 GB used)

Mounted Volumes:
  disk1s1 - M************  Data [APFS Virtual drive]
    250.79 GB (Shared - 93.94 GB used, 147.63 GB available, 144.31 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s4 - VM [APFS VM]
    250.79 GB (Shared - 1.07 GB used, 144.31 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    250.79 GB (Shared - 10.72 GB used, 147.63 GB available, 144.31 GB free)
    APFS
    Mount point: /
    Read-only: Yes

Network:
  Interface modem: Internal Modem
  Interface fw0: Thunderbolt FireWire
  Interface en0: AirPort
    802.11 a/b/g/n/ac
  Interface en4: iPhone
  Interface en3: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Catalina 10.15.1 (19B88) 
  Time since boot: Less than an hour
  Safe Mode: Enabled

Notifications:
  ~/Downloads/EtreCheckPro.app
    one notification

  /Applications/Safari.app
    2 notifications

Security:
  System Status
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Malwarebytes

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.kodak.KODAK AiO Software Updater.plist
    Executable: /Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app/Contents/MacOS/KODAK AiO Software Updater -NoCheckingGui
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.qustodio.updater.plist
    Executable: /Library/Application Support/Qustodio/bin/qapp/QUpdateService
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.kodak.BonjourAgent.plist
    Executable: /Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/MacOS/KodakAiOBonjourAgent
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.kodak.KODAK AiO Firmware Updater.plist
    Executable: /Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app/Contents/MacOS/AiOFirmwareUpdater -Daemon
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  94 32-bit apps

Kernel Extensions:
  /Library/Application Support/Qustodio/bin/qproxy
    [Not Loaded] qnke64v2.kext (1.0 - SDK 10.6)

  /Library/Extensions
    [Not Loaded] VirtualPCNetworking.kext (7.0.0)
    [Not Loaded] VirtualPCOSServices.kext (7.0.0)

Startup Items:
  HP Trap Monitor Path: /Library/StartupItems/HP Trap Monitor 
  Qmaster Path: /Library/StartupItems/Qmaster 
  VirtualPCOSServices Path: /Library/StartupItems/VirtualPCOSServices 
  WDBMService Path: /Library/StartupItems/WDBMService 
  HP IO Path: /Library/StartupItems/HP IO 

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  188 Apple tasks
  [Running]  105 Apple tasks
  [Other]  One Apple task

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  183 Apple tasks
  [Running]  115 Apple tasks

Launch Agents:
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2018-04-06)
  [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-24)
  [Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Not Loaded] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07)
  [Not Loaded] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2017-07-24)
  [Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24)
  [Not Loaded] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-05-16)
  [Not Loaded] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2017-10-19)
  [Not Loaded] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-08-01)
  [Not Loaded] com.kodak.BonjourAgent.plist (? 53346a69  - installed 2012-01-30)
  [Not Loaded] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-11-18)
  [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2019-11-24)
  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-13)
  [Not Loaded] com.qustodio.apptray.plist (Qustodio Technologies SL - installed 2018-04-03)

Launch Daemons:
  [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-24)
  [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-24)
  [Not Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Not Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-11-22)
  [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
  [Not Loaded] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-11-21)
  [Not Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-11-18)
  [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-24)
  [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-11-24)
  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-13)
  [Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2015-06-04)
  [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-11-11)
  [Not Loaded] com.qustodio.engine.plist (Qustodio Technologies SL - installed 2018-04-03)
  [Not Loaded] com.qustodio.updater.plist (? df9de2a4  - installed 2018-04-03)
  [Not Loaded] com.sanity.powercontrollerdaemon.plist (? 49ccc34  - installed 2005-06-03)

User Launch Agents:
  [Not Loaded] com.adobe.ARM.***.plist (? 0  - installed 2014-01-06)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03)
  [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03)
  [Not Loaded] com.kodak.KODAK AiO Firmware Updater.plist (? 0  - installed 2019-11-10)
  [Not Loaded] com.kodak.KODAK AiO Software Updater.plist (? 0  - installed 2019-12-09)

User Login Items:
  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-11-24)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-11-24)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

Internet Plug-ins:
  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2018-04-06)
  RhapsodyPlayerEngine: 1.1.0 (? - installed 2007-09-18)
  FlashPlayer-10.6: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-10)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-11-19)
  AdobePDFViewer: 19.021.20056 (Adobe Systems, Inc. - installed 2019-11-19)
  Flash Player: 32.0.0.303 (Adobe Systems, Inc. - installed 2019-12-10)
  Java Applet: 10.0.2 (? - installed 2005-09-25)
  SharePointBrowserPlugin: 14.5.5 (? - installed 2015-10-01)
  Silverlight: 5.1.10411.0 (? - installed 2012-07-21)
  iPhotoPhotocast: 6.0 (? - installed 2007-03-19)

User Internet Plug-ins:
  CitrixOnlineWebDeploymentPlugin: 1.0.105 (? - installed 2013-04-25)

Audio Plug-ins:
  DVCPROHDAudio: 1.2 (? - installed 2006-11-23)

3rd Party Preference Panes:
  Flash Player (installed 2019-11-22)

Time Machine:
  Time Machine information not available without Full Drive Access.
  6 local snapshots
  Oldest local snapshot: 2019-12-10 02:02:01
  Last local snapshot: 2019-12-10 18:41:49

Performance:
  System Load: 2.26 (1 min ago) 1.28 (5 min ago) 0.56 (15 min ago)
  Nominal I/O speed: 8.19 MB/s
  File system: 16.19 seconds
  Write speed: 1041 MB/s
  Read speed: 1981 MB/s

CPU Usage Snapshot:
  Type Overall
  System 5 %
  User 7 %
  Idle 88 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  WindowServer 60.30 % (Apple)
  com.apple.WebKit.WebContent (5) 18.38 % (Apple)
  EtreCheckPro 4.48 % (Etresoft, Inc.)
  Safari 2.68 % (Apple)
  kernel_task 1.70 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  com.apple.WebKit.WebContent (5) 1.52 GB (Apple)
  EtreCheckPro 563 MB (Etresoft, Inc.)
  CVMCompiler (2) 193 MB (Apple)
  Safari 134 MB (Apple)
  WindowServer 118 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  com.apple.WebKit.Networking 6 MB / 277 KB (Apple)
  mDNSResponder 90 KB / 72 KB (Apple)
  apsd 5 KB / 5 KB (Apple)
  assistantd 4 KB / 2 KB (Apple)
  netbiosd 1 KB / 852 B (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 23 (Apple)
  com.apple.WebKit.WebContent (5) 7 (Apple)
  Safari 2 (Apple)
  airportd 0 (Apple)
  com.apple.WebKit.Networking 0 (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 10.03 GB
  Used RAM: 4.21 GB
  Cached files: 1.76 GB

  Available RAM: 11.79 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-11-13 XProtectPlistConfigData (2108)
  2019-11-13 Microsoft Office 2019 Volume License Serializer (16.31.19111002)
  2019-11-13 Microsoft Office (16.31.19111002)
  2019-11-19 Adobe Acrobat Reader DC (19.021.20056) (19.021.20056)
  2019-11-19 Pages (8.0)
  2019-11-19 Numbers (6.0)
  2019-11-19 Keynote (9.0)
  2019-11-21 Malwarebytes for Mac (1.0)
  2019-12-10 Adobe Flash Player (32.0.0.303)

Clean up:
  ~/Library/LaunchAgents/com.adobe.ARM.***.plist
    /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper
    Executable not found
  /Library/LaunchDaemons/com.sanity.powercontrollerdaemon.plist
    /Library/PreferencePanes/PowerController.prefPane/Contents/Resources/PowerManagerDaemon
    Executable not found


Diagnostics Information (past 7 days):

End of report