EtreCheckPro version: 6.6.1 (66021) Report generated: 2022-07-09 20:29:15 Download EtreCheckPro from https://etrecheck.com Runtime: 2:44 Performance: Excellent Problem: Computer is restarting Description: Computer is crashing and restarting frequently Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 158 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5300M - VRAM: 4 GB Color LCD (built-in) 3584 x 2240 BenQ PD2700U 6016 x 3384 BenQ PD2700U 6016 x 3384 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.23 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.23 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 278.58 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 384 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s6 - Update (APFS) (Shared - 4 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.23 GB used, 225.81 GB available, 204.49 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 278.58 GB used, 225.81 GB available, 204.49 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 384 MB used, 204.49 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 20 KB used, 204.49 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 499.96 GB (Shared - 4 MB used, 204.49 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en7: USB 10/100/1000 LAN Interface en9: ThinkPad TBT 3 Dock Interface en0: Wi-Fi Interface en10: Thunderbolt Ethernet Slot 1 Interface en13: iPhone Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Status: one pending file System Software: macOS Monterey 12.4 (21F79) Time since boot: About 2 hours Notifications: Loopback.app one notification Google Chrome.app one notification Dialpad.app 44 notifications Spark.app 11 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Running app: /Applications/CalDigit Docking Station Utility/CalDigit_Docking_Station_Utility.app/Contents/MacOS/CalDigit_Docking_Station_Utility Login Item: /Applications/CalDigit Docking Station Utility/CalDigit_Docking_Station_Utility.app Apps: 7 Old Applications: 35 x86-only apps Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (17.1.1 51537 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (17.1.1 51537 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (17.1.1 51537 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (17.1.1 51537 - SDK 10.9) /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (8.20.1 - SDK 10.13) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.22) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.22) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.22) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.22) /Library/Extensions [Not Loaded] TrustedDataSCSIDriver.kext - com.TrustedData.driver.VendorSpecificType00 (1.9.1 - SDK 10.10) [Not Loaded] DroboTBT.kext - com.drobo.SCSI.ThunderBolt (1.4 - SDK 10.10) [Not Loaded] dfsfuse.kext - com.google.drivefs.filesystems.dfsfuse (45.2 - SDK 10.16) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 195 Apple tasks [Running] 147 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 183 Apple tasks [Running] 158 Apple tasks Launch Daemons: [Running] com.Logitech.LogiFacecam.Service.plist (Logitech Inc. - installed 2020-10-28) [Running] com.SplitMediaLabs.LogiCapture.Assistant.plist (Logitech Inc. - installed 2020-10-28) [Running] com.datarobotics.ddservice64d.plist (Drobo, Inc. - installed 2020-04-05) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-18) [Running] com.logi.ghub.updater.plist (Logitech Inc. - installed 2022-06-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-06-14) [Running] com.privateinternetaccess.vpn.daemon.plist (Private Internet Access, Inc. - installed 2021-12-23) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2021-10-16) [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2021-10-16) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-03-06) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-02-17) [Not Loaded] org.virtualbox.startup.plist (Not signed - installed 2021-06-26) [Loaded] org.wireshark.ChmodBPF.plist (Wireshark Foundation, Inc. - installed 2020-02-06) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-06-09) Launch Agents: [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-12-10) [Not Loaded] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-08-26) [Not Loaded] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2020-08-26) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) [Running] com.logi.ghub.plist (Logitech Inc. - installed 2022-06-23) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2020-10-28) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-06-14) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-02-17) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-02-17) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-17) [Other] com.logos.LogosIndexer.plist (Not signed - installed 2020-07-21) [Running] com.privateinternetaccess.vpn.client.plist (Private Internet Access, Inc. - installed 2021-12-23) [Loaded] com.rogueamoeba.loopbackd.plist (Rogue Amoeba Software, LLC - installed 2021-12-08) [Loaded] com.synology.SynologyDrive.plist (Synology Inc. - installed 2022-07-09) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2021-06-26) User Login Items: [Running] Alfred 4 (Running with Crayons Ltd - installed 2020-07-09) Application /Applications/Alfred 4.app [Running] Amphetamine (App Store - installed 2021-06-01) Application /Applications/Amphetamine.app [Not Loaded] AmphetamineLoginHelper (App Store - installed 2021-06-01) Modern Login Item /Applications/Amphetamine.app [Running] BetterSnapTool (App Store - installed 2022-05-26) Application /Applications/BetterSnapTool.app [Running] CalDigit_Docking_Station_Utility (Not signed - installed 2020-04-02) Application /Applications/CalDigit Docking Station Utility/CalDigit_Docking_Station_Utility.app [Loaded] Dialpad (Dialpad, Inc. - installed 2021-08-26) Application /Applications/Dialpad.app [Running] Dropbox (Dropbox, Inc. - installed 2022-07-05) Application /Applications/Dropbox.app [Not Loaded] Evernote Login Helper (App Store - installed 2022-06-22) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Running] Google Drive (Google LLC - installed 2022-06-13) Application /Applications/Google Drive.app [Loaded] Keyboard Maestro (Stairways Software Pty Ltd - installed 2021-01-08) Application /Applications/Keyboard Maestro.app [Loaded] Logi Options (Logitech Inc. - installed 2020-05-22) Application /Applications/Logi Options.app [Running] Loom (Opentest, Inc. - installed 2022-07-06) Application /Applications/Loom.app [Not Loaded] Slack Login Helper (App Store - installed 2022-06-27) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2021-12-08) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-03-06) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app [Not Loaded] TemperatureGaugeHelper (App Store - installed 2020-04-02) Modern Login Item /Applications/Temperature Gauge.app/Contents/Library/LoginItems/TemperatureGaugeHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2022-05-26) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app Audio Plug-ins: ACE: 11.7.6 (Rogue Amoeba Software, LLC - installed 2021-12-08) CoreMediaIO Plug-ins: LogiCapture: 1.1912.04.1 (Logitech Inc. - installed 2020-10-28) obs-mac-virtualcam: 26.1.0 (Wizards of OBS LLC - installed 2020-12-29) Backup: Skip System Files: No Auto backup: Yes Destinations: T*******************r [Network] (Last used) Total size: 1.04 TB Total number of backups: 56 Oldest backup: 2022-01-18 01:38:59 Last backup: 2022-07-08 17:47:22 24 local snapshots Oldest local snapshot: 2022-07-08 17:18:56 Last local snapshot: 2022-07-09 19:28:11 Performance: System Load: 2.11 (1 min ago) 2.00 (5 min ago) 1.84 (15 min ago) Nominal I/O usage: 0.69 MB/s File system: 13.60 seconds Write speed: 2472 MB/s Read speed: 2608 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 5 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 21.44 % (Apple) EtreCheckPro 15.84 % (Etresoft, Inc.) Dialpad Helper (Renderer) (3) 10.08 % (Dialpad, Inc.) Google Chrome Helper (Renderer) (15) 3.62 % (Google LLC) kernel_task 2.20 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (15) 2.12 GB (Google LLC) EtreCheckPro 714 MB (Etresoft, Inc.) Dialpad Helper (Renderer) (3) 541 MB (Dialpad, Inc.) Google Chrome 382 MB (Google LLC) Dropbox (3) 368 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) lghub_agent 2 MB / 4 MB (Logitech Inc.) mDNSResponder 4 MB / 606 KB (Apple) Dropbox 199 KB / 326 KB (Dropbox, Inc.) biometrickitd 249 KB / 152 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 12 (Apple) Dialpad Helper (Renderer) (3) 7 (Dialpad, Inc.) Google Chrome Helper (Renderer) (15) 3 (Google LLC) cloud-drive-daemon 3 (Synology Inc.) pia-daemon 1 (Private Internet Access, Inc.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 394 MB Used RAM: 10.65 GB Cached files: 4.97 GB Available RAM: 5.35 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-05-11 Pro Video Formats (2.2.3) 2022-05-11 macOS 11.6.5 (11.6.5) 2022-05-17 macOS Monterey (12.4) 2022-05-20 iMovie (10.3.3) 2022-05-20 Final Cut Pro (10.6.3) 2022-05-26 BetterSnapTool (1.9.7) 2022-05-26 Trello (2.13.4) 2022-06-08 Disk Speed Test (3.4.1) 2022-06-09 Zoom (5.10.4.6592) 2022-06-13 Google Drive (1.3.17.192) 2022-06-14 Microsoft AutoUpdate (4.48.22061100) 2022-06-14 Microsoft Excel (16.62.22061100) 2022-06-16 Honey (14.10.1) 2022-06-18 DuckDuckGo Privacy Essentials (1.4.8) 2022-06-18 DaVinci Resolve Panels Installer v2.0.1 2022-06-18 DaVinci Keyboards Installer v2.0.1 2022-06-18 Fairlight Panels Installer v2.0.1 2022-06-18 BlackmagicRaw_common 2022-06-18 DaVinci Resolve (18.0.0b) 2022-06-22 Numbers (12.1) 2022-06-22 Pages (12.1) 2022-06-22 Keynote (12.1) 2022-06-22 Evernote (10.39.7) 2022-06-23 Spark (2.11.21) 2022-06-27 Slack (4.27.154) 2022-06-28 Microsoft Remote Desktop (10.7.7) 2022-07-01 XProtectPlistConfigData (2161) 2022-07-02 macOS 12.4 (12.4) 2022-07-02 MRTConfigData (1.93) 2022-07-04 PDF Professional Suite (2.9.1) 2022-07-08 XProtectPayloads (65) 2022-07-09 DuckDuckGo Privacy for Safari (1.5.0) 2022-07-09 PayPal Honey (14.10.2) Clean up: ~/Library/LaunchAgents/com.logos.LogosIndexer.plist /Applications/Logos.app/Contents/MacOS/LogosIndexer.app/Contents/MacOS/LogosIndexer Executable not found Diagnostics Information (past 7-30 days): 2022-07-09 21:40:02 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-07-09-214002.ips Crash 2022-07-09 18:19:44 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-07-09-181944.ips Crash 2022-07-07 17:36:05 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-07-07-173605.ips Crash 2022-07-07 14:52:42 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-07-07-145242.ips Crash End of report