EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-06-24 21:55:04 Download EtreCheckPro from https://etrecheck.com Runtime: 2:40 Performance: Excellent Problem: Computer is restarting Description: iMac keeps crashing — happens 6-7 times a day during normal light use (emails etc) Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Hardware Information: iMac (Retina 5K, 27-inch, 2020) Status: Supported iMac Model: iMac20,1 3.1 GHz 6-Core Intel Core i5 (i5-10500) CPU: 6-core 8 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5300 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD AP0256N 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (128.62 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.19 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.24 GB used) disk1s4 (APFS) [APFS Container] (10.26 GB used) disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (10.26 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (5 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 128.62 GB Shared values Size: 250.69 GB Free: 108.23 GB Available: 187.21 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.19 GB Shared values Size: 250.69 GB Free: 108.23 GB Available: 187.21 GB disk1s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.26 GB Shared values Size: 250.69 GB Free: 108.23 GB Available: 187.21 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 250.69 GB Free: 108.23 GB Available: 187.21 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 5 MB Shared values Size: 250.69 GB Free: 108.23 GB Available: 187.21 GB USB: USB 3.1 bus USB 3.1 bus T2Bus Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac System Software: macOS Sonoma 14.5 (23F79) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification WhatsApp.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 188 Apple tasks [Running] 172 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 216 Apple tasks [Running] 189 Apple tasks User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-06-19) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-06-19) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-06-19) Applications: 539 apps 3 x86-only apps No unsigned apps App Extensions: Notification providers: ServiceExtension - /Applications/WhatsApp.app Plugins: Intents - /Applications/WhatsApp.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Time Machine Not Configured! Performance: System Load: 1.27 (1 min ago) 1.47 (5 min ago) 1.58 (15 min ago) Nominal I/O usage: 0.07 MB/s File system: 14.25 seconds Write speed: 1085 MB/s Read speed: 1087 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.42 % (Etresoft, Inc.) WindowServer 7.44 % (Apple) com.apple.WebKit.WebContent (12) 3.82 % (Apple) bluetoothd 2.28 % (Apple) Safari 1.60 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (12) 1.23 GB (Apple) EtreCheckPro 833 MB (Etresoft, Inc.) AppleSpell 295 MB (Apple) Safari 120 MB (Apple) Messages 117 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 3 KB / 15 MB (Apple) com.apple.WebKit.Networking 1 MB / 332 KB (Apple) rapportd 1 MB / 45 KB (Apple) mDNSResponder 888 KB / 108 KB (Apple) apsd 152 KB / 639 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) com.apple.WebKit.WebContent (12) 2 (Apple) Safari 2 (Apple) bluetoothd 1 (Apple) locationd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.09 GB Used RAM: 4.97 GB Cached files: 1.93 GB Available RAM: 3.03 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-04-28 macOS 14.4.1 (14.4.1) 2024-06-19 XProtectPlistConfigData (5268) 2024-06-19 MRTConfigData (1.93) 2024-06-19 XProtectPayloads (137) 2024-06-24 macOS 14.5 (14.5) Diagnostics Information (past 60 days): 2024-06-25 02:12:28 Kernel Panic (20 times) First occurrence: 2024-06-24 19:54:35 Details: panic(cpu 1 caller 0xfffffff00ca501bc): x86 CPU CATERR detected Panicked task 0xffffffe1bc15dfd0: 0 pages, 195 threads: pid 0: kernel_ task 2024-06-24 23:03:38 Kernel Panic (12 times) First occurrence: 2024-06-24 16:55:54 Details: panic(cpu 1 caller 0xfffffff028f9d1b4): macOS panic detected Panicked task 0xffffffde53e79fd0: 0 pages, 195 threads: pid 0: kernel_ task 2024-06-24 17:00:05 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/eligibilityd-2024-06-20-002101.ips Crash (482 times) First occurrence: 2024-06-20 00:21:01 2024-06-24 16:56:57 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/corespeechd-2024-06-22-184250.ips Crash (28 times) First occurrence: 2024-06-22 18:42:50 2024-06-24 14:30:41 knowledgeconstructiond High CPU Use (6 times) First occurrence: 2024-06-24 01:32:47 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2024-06-24 14:18:30 spotlightknowledged High CPU Use (3 times) First occurrence: 2024-06-24 13:35:37 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-06-24 13:33:32 photolibraryd High CPU Use First occurrence: 2024-06-24 13:35:19 Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd 2024-06-24 12:20:08 signpost_reporter High CPU Use (3 times) First occurrence: 2024-06-20 18:42:55 Executable: /usr/libexec/signpost_reporter 2024-06-24 10:03:56 photoanalysisd High CPU Use (5 times) First occurrence: 2024-06-21 00:09:31 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2024-06-24 00:34:52 mediaanalysisd Crash (27 times) First occurrence: 2024-06-19 21:15:38 Executable: /System/Library/PrivateFrameworks/MediaAnalysis.framework/Versions/A/mediaanalysisd 2024-06-22 18:59:10 Kernel Panic (2 times) Details: panic(cpu 1 caller 0xfffffff0106291b4): macOS watchdog detected Panicked task 0xffffffe01cfd7a10: 0 pages, 196 threads: pid 0: kernel_ task 2024-06-22 13:56:24 ThunderboltAccessoryUpdaterService Crash (2 times) Executable: /System/Library/PrivateFrameworks/MobileAccessoryUpdater.framework/XPCServices/ThunderboltAccessoryUpdaterService.xpc/Contents/MacOS/ThunderboltAccessoryUpdaterService 2024-06-22 13:56:24 xpcroleaccountd Crash (2 times) Executable: /usr/libexec/xpcroleaccountd 2024-06-22 13:56:23 wifip2pd Crash (2 times) Executable: /usr/libexec/wifip2pd 2024-06-22 13:52:59 WeatherWidget Crash Executable: /System/Applications/Weather.app 2024-06-22 12:08:22 NewsToday2 Crash Executable: /System/Applications/News.app 2024-06-21 22:03:03 ReportCrash Crash (2 times) Executable: /System/Library/CoreServices/ReportCrash 2024-06-20 15:03:53 coreaudiod Crash (2 times) Executable: /usr/sbin/coreaudiod 2024-06-19 19:10:04 suggestd High CPU Use First occurrence: 2024-06-19 19:12:52 Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2024-06-19 18:09:32 ContextStoreAgent Crash (2 times) Executable: /System/Library/PrivateFrameworks/CoreDuetContext.framework/Versions/A/Resources/ContextStoreAgent 2024-06-19 18:09:31 mlhostd Crash (2 times) Executable: /usr/libexec/mlhostd 2024-06-19 18:09:31 bluetoothuserd Crash (2 times) Executable: /usr/libexec/bluetoothuserd End of report