EtreCheck version: 5.1 (5020) Report generated: 2019-01-05 22:58:07 Download EtreCheck from https://etrecheck.com Runtime: 9:21 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Description: The computer is slow and stalls on simple tasks Major Issues: Anything that appears on this list needs immediate attention. Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Low performance - EtreCheck report took over 5 minutes to run. This is unusual. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Abnormal shutdown - Your machine shut down abnormally. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 1 3 GHz Intel Core i5 (i5-7400) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 2400 ok BANK 1/DIMM0 - 4 GB DDR4 2400 ok Video Information: Radeon Pro 555 - VRAM: 2048 MB iMac 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 464.14 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk2 - Seagate BUP BK 4.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - S******************s (Journaled HFS+) 4.00 TB (937.50 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (529.72 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] (Shared - 5.37 GB used) APFS Mount point: /private/var/vm disk2s2 - S******************s 4.00 TB (3.06 TB free) Journaled HFS+ Mount point: /Volumes/S******************s disk3s2 - T******************s 947.81 GB (508.17 GB free) Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T******************s Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.2 (18C54) Time since boot: Less than an hour Security: System Status Gatekeeper Anywhere System Integrity Protection Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK 32-bit Applications: 23 32-bit apps Kernel Extensions: /Applications/Transmit.app transmitdiskfs.kext (4.0.0 - SDK 10.5) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 165 Apple tasks [Running] 118 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 183 Apple tasks [Running] 115 Apple tasks [Other] One Apple task Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-12-07) Launch Daemons: [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-12-20) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-11-29) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-12-07) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2018-12-04) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-30) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-12-10) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2019-01-05) [Loaded] mega.mac.megaupdater.plist (Mega Limited - installed 2019-01-02) User Login Items: Dropbox.app (Dropbox, Inc. - installed 2018-12-14) (/Applications/Dropbox.app) MenuMetersApp.app (? - installed 2018-09-27) (/private/var/folders/42/y4krmkzx7hx2pgb1_fczzy8r0000gn/T/AppTranslocation/939DF314-9DCF-4D4D-AB36-2D4A4EB56C8C/d/MenuMetersApp.app) ZoomOpener.app (? - installed 2018-11-16) (~/.zoomus/ZoomOpener.app) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.101 (installed 2018-12-17) QuickTime Plugin: 7.7.3 (installed 2018-11-30) Flash Player: 32.0.0.101 (installed 2018-12-17) SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25) 3rd Party Preference Panes: Backblaze Backup (installed 2018-12-04) Flash Player (installed 2018-11-29) MenuMeters (installed 2018-09-27) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.86 (1 min ago) 2.28 (5 min ago) 1.84 (15 min ago) Nominal I/O speed: 6.47 MB/s File system: 89.52 seconds Write speed: 44 MB/s Read speed: 36 MB/s CPU Usage: Type Overall System 3 % User 4 % Idle 93 % Top Processes by CPU: Process (count) CPU (Source - Location) Other processes 18.77 % (?) EtreCheck 4.12 % (App Store) com.apple.WebKit.Networking (2) 0.97 % (Apple) Dropbox 0.61 % (Dropbox, Inc.) com.apple.WebKit.WebContent (7) 0.56 % (Apple) Top Processes by Memory: Process (count) RAM usage (Source - Location) EtreCheck 550 MB (App Store) Mail 208 MB (Apple) Dropbox 205 MB (Dropbox, Inc.) Safari 180 MB (Apple) AppleSpell 154 MB (Apple) Top Processes by Network Use: Process Input / Output (Source - Location) kernel_task 222 MB / 6 MB (Apple) Dropbox 581 KB / 394 KB (Dropbox, Inc.) mDNSResponder 770 KB / 107 KB (Apple) com.apple.WebKit.Networking 360 KB / 109 KB (Apple) Mail 307 KB / 78 KB (Apple) Virtual Memory Information: Available RAM 2.40 GB Free RAM 663 MB Used RAM 5.60 GB Cached files 1.75 GB Swap Used 1 MB Software Installs (past 30 days): Install Date Name (Version) 2018-12-06 Apowersoft Video Download Capture 2018-12-11 Gatekeeper Configuration Data (157) 2018-12-11 Lame Library v3.99.5 for Audacity 2018-12-12 XProtectPlistConfigData (2101) 2018-12-13 Microsoft Office for Mac 2011 2018-12-17 Adobe Flash Player 2018-12-21 Evernote (7.7) 2018-12-30 WhatsApp (0.3.1850) 2019-01-05 MRTConfigData (1.38) 2019-01-05 EtreCheck (5.1) Diagnostics Information (past 7 days): 2019-01-05 22:19:58 Last Shutdown Cause: 0 - Power loss Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access. End of report