EtreCheckPro version: 6.7.3 (67033) Report generated: 2022-12-05 09:24:00 Download EtreCheckPro from https://etrecheck.com Runtime: 2:38 Performance: Excellent Problem: Storage problems Description: system runs out of application memory Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by malware. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro15,2 2.7 GHz Quad-Core Intel Core i7 (i7-8559U) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 301 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 DELL P2011H 1600 x 900 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (234.68 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.08 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (20 KB used) disk1s5 (APFS) [APFS Container] (8.83 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (8.83 GB used) disk1s6 - Update (APFS) (5 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 234.68 GB Shared values Size: 499.96 GB Free: 253.09 GB Available: 262.29 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.08 GB Shared values Size: 499.96 GB Free: 253.09 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 499.96 GB Free: 253.09 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.83 GB Shared values Size: 499.96 GB Free: 253.09 GB Available: 262.29 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 5 MB Shared values Size: 499.96 GB Free: 253.09 GB Network: Interface en6: USB 10/100 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac System Software: macOS Ventura 13.0.1 (22A400) Time since boot: Less than an hour Configuration Profiles: com.apple.wifi.managed Interface CaptiveBypass HIDDEN_NETWORK EAPClientConfiguration/TTLSInnerAuthentication EAPClientConfiguration/OuterIdentity SetupModes[0] EAPClientConfiguration/OneTimeUserPassword AutoJoin ProxyType EncryptionType EAPClientConfiguration/TLSTrustedServerNames[0] EAPClientConfiguration/AcceptEAPTypes[0] SSID_STR com.apple.security.root AllowAllAppsAccess com.apple.security.pkcs12 Password AllowAllAppsAccess com.apple.vpn.managed OnDemandUserOverrideDisabled IPSec/PromptForVPNPIN UserDefinedName IPSec/AuthenticationMethod IPSec/XAuthPassword IPSec/RemoteAddress IPv4/OverridePrimary VPNType IPSec/PayloadCertificateUUID IPSec/OnDemandEnabled IPSec/XAuthEnabled Notifications: Microsoft Outlook.app 34 notifications EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Old Applications: 6 x86-only apps Kernel Extensions: /Applications/VMware Horizon Client.app [Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.20.7.0 (20.7.0) /Library/Application Support/Fortinet/FortiClient/nke [Not Loaded] vpn_kext.kext - com.fortinet.fct.kext.ipsec (1.0 - SDK 10.13) [Not Loaded] fctrouternke.kext - com.fortinet.kext.fctrouternke (1.0 - SDK 10.15) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 188 Apple tasks [Running] 156 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 202 Apple tasks [Running] 168 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-29) [Running] com.box.desktop.autoupdater.plist (Box, Inc. - installed 2022-08-30) [Running] com.fortinet.forticlient.config.plist (Fortinet, Inc - installed 2022-01-25) [Running] com.fortinet.forticlient.servctl.plist (Fortinet, Inc - installed 2022-01-25) [Loaded] com.fortinet.forticlient.vpn.plist (Fortinet, Inc - installed 2022-01-25) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-16) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-16) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-11-15) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-11-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-06-15) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-16) [Loaded] com.vmware.horizon.CDSHelper.plist (VMware, Inc. - installed 2022-07-22) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-11-02) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) [Running] com.box.desktop.helper.plist (Box, Inc. - installed 2022-08-30) [Running] com.fortinet.forticlient.credential_store.plist (Fortinet, Inc - installed 2022-01-25) [Loaded] com.fortinet.forticlient.fct_launcher.plist (Fortinet, Inc - installed 2022-01-25) [Loaded] com.fortinet.forticlient.vpn.vpn_control.plist (Fortinet, Inc - installed 2022-01-25) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-11-16) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-11-13) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-11-15) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-11-29) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-11-29) User Login Items: [Running] MessengerHelper (Facebook, Inc. - installed 2022-12-02) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Loaded] MessengerLoginHelper (Facebook, Inc. - installed 2022-12-02) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app [Not Loaded] NordVPNLauncher (App Store - installed 2022-12-02) Modern Login Item /Applications/NordVPN.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-11-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-11-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) Backup: Time Machine Not Configured! Performance: System Load: 4.20 (1 min ago) 7.13 (5 min ago) 3.81 (15 min ago) Nominal I/O usage: 4.28 MB/s File system: 16.18 seconds Write speed: 1822 MB/s Read speed: 2421 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) zoom.us 31.90 % (Zoom Video Communications, Inc.) WindowServer 23.94 % (Apple) EtreCheckPro 15.26 % (Etresoft, Inc.) coreaudiod 11.38 % (Apple) kernel_task 3.93 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 758 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (6) 579 MB (Apple) zoom.us 233 MB (Zoom Video Communications, Inc.) kernel_task 224 MB (Apple) Finder 174 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) zoom.us 35 MB / 1 MB (Zoom Video Communications, Inc.) com.apple.WebKit.Networking 936 KB / 68 KB (Apple) mDNSResponder 112 KB / 53 KB (Apple) apsd 25 KB / 60 KB (Apple) corekdld 293 B / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) zoom.us 21 (Zoom Video Communications, Inc.) WindowServer 9 (Apple) coreaudiod 6 (Apple) com.apple.WebKit.WebContent (6) 3 (Apple) AddressBookSourceSync 2 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 5.60 GB Used RAM: 5.38 GB Cached files: 5.02 GB Available RAM: 10.62 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-10-06 "Malwarebytes for Mac Uninstaller" (1.0) 2022-10-06 McAfee Uninstaller (1.3) 2022-10-17 Adobe Acrobat Reader (22.003.20258) (22.003.20258) 2022-10-19 IBM SPSS Statistics (28.0) 2022-10-25 iMovie (10.3.5) 2022-11-02 Zoom (5.12.2.11434) 2022-11-02 GarageBand (10.4.7) 2022-11-10 KONICA MINOLTA PS (3.1.3A) 2022-11-10 Safari (16.1) 2022-11-10 Command Line Tools for Xcode (14.1) 2022-11-10 macOS 12.6.1 (12.6.1) 2022-11-10 macOS 13.0.1 (13.0.1) 2022-11-12 XProtectPlistConfigData (2165) 2022-11-12 MRTConfigData (1.93) 2022-11-12 XProtectPayloads (84) 2022-11-15 Microsoft AutoUpdate (4.53.22111300) 2022-11-15 Microsoft Excel (16.67.22111300) 2022-11-15 Microsoft OneNote (16.67.22111300) 2022-11-15 Microsoft Outlook (16.67.22111300) 2022-11-15 Microsoft PowerPoint (16.67.22111300) 2022-11-15 Microsoft Word (16.67.22111300) 2022-11-16 Microsoft Teams (1.00.531156) 2022-11-19 Adobe Acrobat Reader (22.003.20281) (22.003.20281) 2022-11-30 Keynote (12.1) 2022-11-30 Pages (12.1) 2022-11-30 Numbers (12.1) 2022-12-02 NordVPN (7.13.0) Diagnostics Information (past 7-30 days): 2022-12-04 12:17:14 knowledge-agent High CPU Use (5 times) Executable: /usr/libexec/knowledge-agent 2022-12-04 11:52:23 Microsoft Outlook.app High CPU Use (3 times) Executable: /Applications/Microsoft Outlook.app 2022-12-02 16:12:38 com.apple.WebKit.WebContent High CPU Use (4 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2022-12-01 19:21:59 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-11-30 09:37:48 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd End of report