EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-09-08 14:51:50 Download EtreCheckPro from https://etrecheck.com Runtime: 3:30 Performance: Excellent Problem: Other problem Description: Display is poor quality Major Issues: Anything that appears on this list needs immediate attention. System extension blocked - There are system extensions awaiting user approval. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 459 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 184.63 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 540 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] 250.69 GB (Shared - 184.63 GB used, 111.08 GB available, 47.26 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 540 MB used, 47.26 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 2.15 GB used, 47.26 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.69 GB (Shared - 15.33 GB used, 111.08 GB available, 47.26 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 3 MB used, 47.26 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en5: HUAWEI HiLink Interface en4: Thunderbolt Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 iCloud Quota: 132.26 GB available System Software: macOS Big Sur 11.5.2 (20G95) Time since boot: About a day Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Avast Unsigned Files: Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.init.plist Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avast.userinit.plist Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.update.plist Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist Executable: /Library/Application Support/AvastSecureLine/hub/init.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist Executable: ~/Library/Application Support/AvastSecureLine/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AvastSecureLine/hub/launchd/com.avast.osx.secureline.racoonrun.plist Executable: /Library/Application Support/AvastSecureLine/hub/modules/030_racoonrun.sh backup Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Apps: 5 Old Applications: 16 x86-only apps System Extensions: [Waiting for authorization] Avast Smart VPN Network Extension - version 4.3.1 (AVAST Software a.s. - 2021-06-17) Application: /Applications/AvastSecureLine.app - version 4.2.5 (AVAST Software a.s. - 2021-06-17) Description: Smart VPN network tracking extension [Running] Avast Antivirus System Extension - version 1.5.94 (AVAST Software a.s. - 2021-07-19) Application: /Applications/Avast.app - version 1.5.94 (AVAST Software a.s. - 2021-07-19) Kernel Extensions: /Applications/Avast.app [Not Loaded] AvastFileShield.kext - com.avast.FileShield (AVAST Software a.s., 4.0.0 - SDK 10.16) [Not Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (AVAST Software a.s., 2.1 - SDK 10.16) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.7.3) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (2.2.0 - SDK 10.6) [Not Loaded] CNQL3202_ClassicNotSeize.kext - jp.co.canon.iokit.CNQL3202_ClassicNotSeize (1.0.0d1) Startup Items: MobileBrServ Path: /Library/StartupItems/MobileBrServ System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 185 Apple tasks [Running] 143 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 171 Apple tasks [Running] 147 Apple tasks Launch Daemons: [Not Loaded] 6H4HRTU5E3.com.avast.passwords.AgentXPC.plist (AVAST Software a.s. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-10-04) [Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2021-04-14) [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2021-04-14) [Loaded] com.avast.init.plist (? fe750b9b - installed 2021-07-20) [Loaded] com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2021-06-26) [Loaded] com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2021-06-26) [Loaded] com.avast.osx.secureline.update.plist (? f50a649c - installed 2021-06-26) [Loaded] com.avast.update.plist (? f4a2548f - installed 2021-07-20) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-03-23) Launch Agents: [Not Loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (AVAST Software a.s. - installed 2020-02-07) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-26) [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2021-04-14) [Running] com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2021-06-26) [Loaded] com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2021-06-26) [Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2021-07-20) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2020-09-14) [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2021-03-05) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-12-11) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-01-09) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-01-09) [Other] com.microsoft.update.agent.plist (? e10f48c9 - installed 2020-03-23) [Not Loaded] dummy.txt (? f007732d - installed 2021-03-05) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-05-24) [Loaded] com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2021-06-26) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-07-31) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-07-31) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-10) [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 0 - installed 2011-09-26) User Login Items: [Running] 1Password Extension Helper (AgileBits Inc. - installed 2021-08-14) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2021-08-14) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Running] Avast Passwords Service (AVAST Software a.s. - installed 2020-02-07) Modern Login Item /Applications/Avast Passwords.app/Contents/Library/LoginItems/Avast Passwords Service.app [Running] 6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper (AVAST Software a.s. - installed 2021-06-17) Modern Login Item /Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper.app [Running] Backup and Sync (Google, Inc. - installed 2021-08-17) Application /Applications/Backup and Sync.app [Not Loaded] GrowlLauncher (App Store - installed 2017-10-31) Modern Login Item /Applications/Growl.app/Contents/Library/LoginItems/GrowlLauncher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2017-10-31) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-17) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-17) EPPEX Plugin: 4.1.0.0 (? - installed 2011-07-27) Safari Extensions: 1Password (AgileBits Inc. - installed 2021-08-14) Avast Passwords (AVAST Software a.s. - installed 2020-02-07) Backup: Time Machine information not available without Full Drive Access. 2 local snapshots Oldest local snapshot: 2021-09-04 14:49:21 Last local snapshot: 2021-09-07 23:53:29 Performance: System Load: 2.15 (1 min ago) 1.96 (5 min ago) 2.03 (15 min ago) Nominal I/O speed: 0.02 MB/s File system: 34.58 seconds Write speed: 973 MB/s Read speed: 1816 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 15.66 % (Etresoft, Inc.) WindowServer 8.08 % (Apple) kernel_task 2.00 % (Apple) bluetoothd 0.08 % (Apple) locationd 0.08 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 623 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (9) 445 MB (Apple) kernel_task 289 MB (Apple) App Store 152 MB (Apple) AppleSpell 150 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 2 MB / 2 MB (Apple) netbiosd 183 KB / 72 KB (Apple) com.avast.daemon 194 KB / 9 KB (AVAST Software a.s.) apsd 5 KB / 79 KB (Apple) Mail 61 KB / 19 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) launchd 0 (Apple) EEventManager 0 (Seiko Epson Corporation) Backup and Sync 0 (Google, Inc.) ControlCenter 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 75 MB Used RAM: 5.25 GB Cached files: 2.68 GB Available RAM: 2.75 GB Swap Used: 14 MB Software Installs (past 60 days): Install Date Name (Version) 2021-07-17 Adobe Acrobat Reader DC (21.005.20058) (21.005.20058) 2021-08-04 Zoom (5.7.4.898) 2021-08-25 XProtectPlistConfigData (2150) 2021-08-29 macOS 11.5.2 (11.5.2) 2021-09-03 MRTConfigData (1.83) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchAgents/com.microsoft.update.agent.plist /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant Executable not found ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent Executable not found Diagnostics Information (past 7-30 days): 2021-09-07 23:22:24 photoanalysisd - High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2021-09-04 13:36:53 backupd - High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2021-09-03 22:15:16 com.apple.WebKit.WebContent - High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report