EtreCheckPro version: 6.3 (6D010) Report generated: 2020-08-23 13:40:19 Download EtreCheckPro from https://etrecheck.com Runtime: 4:11 Performance: Good Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.20 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 5 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 927.53 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 82 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.06 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 5 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 927.53 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 82 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.06 GB used) disk3 - Seagate BUP Portable 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - B*********s (Mac OS Extended (Case-sensitive, Journaled)) 4.00 TB (1.19 TB used) Mounted Volumes: disk2s1 - M*****************a [APFS Virtual drive] 1.02 TB (Shared - 927.53 GB used, 85.73 GB available, 76.73 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 1.02 TB (Shared - 3.22 GB used, 76.73 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 1.02 TB (Shared - 11.06 GB used, 85.73 GB available, 76.73 GB free) APFS Mount point: / Read-only: Yes disk3s2 - B*********s 4.00 TB (1.19 TB used, 2.81 TB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/B*********s Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 70.69 GB available System Software: macOS Catalina 10.15.5 (19F101) Time since boot: About 4 hours Notifications: Microsoft Outlook.app 16 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: /Library/LaunchAgents/net.pulsesecure.pulsetray.plist Executable: /Applications/Pulse Secure.app/Contents/Plugins/JamUI/PulseTray.app/Contents/MacOS/PulseTray Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /Library/Application Support/Fitbit Connect/galileod Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/net.pulsesecure.UninstallPulse.plist Executable: /Library/Application Support/Pulse Secure/Pulse/Uninstall.app/Contents/Resources/uninstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/net.pulsesecure.SetupClient.plist Executable: ~/Library/Application Support/Pulse Secure/SetupClient/PulseSetupClient.app/Contents/MacOS/PulseSetupClient Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/net.pulsesecure.AccessService.plist Executable: /Applications/Pulse Secure.app/Contents/Plugins/JUNS/dsAccessService Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Samsung/iLauncherHelper.app/Contents/MacOS/iLauncherHelper Running app: /Applications/SamsungPAB/AutoBackup.app/Contents/MacOS/AutoBackup Login Item: /Applications/Samsung/iLauncherHelper.app Login Item: /Applications/SamsungPAB/AutoBackup.app Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 25 32-bit Applications: 2 32-bit apps Kernel Extensions: /Library/Extensions [Not Loaded] acsock.kext (4.8.0 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 212 Apple tasks [Running] 84 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 215 Apple tasks [Running] 87 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-14) [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2020-08-14) [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2020-08-14) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-21) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-21) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-08-17) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-08-12) [Not Loaded] com.oracle.java.Java-Updater.plist (? 149dd29a - installed 2020-06-18) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-04-11) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-04-11) [Running] net.pulsesecure.pulsetray.plist (? 3d73aecc - installed 2018-12-13) [Loaded] org.macosforge.xquartz.startx.plist (Apple - installed 2016-10-26) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-07-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-28) [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2020-04-16) [Running] com.fitbit.galileod.plist (? 485714a8 - installed 2016-08-09) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-08-21) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-02-22) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-17) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-06-14) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-08-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-06-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-06-18) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-01-25) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-04-11) [Running] net.pulsesecure.AccessService.plist (? 1d36417 - installed 2018-12-13) [Loaded] net.pulsesecure.UninstallPulse.plist (? 54408489 - installed 2018-12-13) [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple - installed 2016-10-26) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Running] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-02-22) [Not Loaded] com.microsoft.OneDriveMigrationLauncher.plist (Microsoft Corporation - installed 2020-08-17) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-05-13) [Loaded] net.pulsesecure.SetupClient.plist (? 0 - installed 2018-12-13) User Login Items: [Running] Cisco Webex Meetings (Cisco - installed 2020-08-19) Application /Applications/Cisco Webex Meetings.app [Running] Dropbox (Dropbox, Inc. - installed 2020-08-21) Application /Applications/Dropbox.app [Running] OneDrive (Microsoft Corporation - installed 2020-08-17) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-08-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-08-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] iLauncherHelper (? - installed 2016-06-19) Application /Applications/Samsung/iLauncherHelper.app [Running] AutoBackup (? - installed 2016-07-13) Application /Applications/SamsungPAB/AutoBackup.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-08-21) FlashPlayer-10.6: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) Flash Player: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) AdobePDFViewer: 20.012.20043 (Adobe Systems, Inc. - installed 2020-08-21) JavaAppletPlugin: Java 8 Update 261 build 12 (? - installed 2020-08-19) Safari Extensions: Webex Meetings (Cisco - installed 2020-08-05) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-07-25) Java (? - installed 2020-08-19) Toolkit (Seagate Technologies LLC - installed 2020-01-30) Backup: Time Machine information not available without Full Drive Access. 13 local snapshots Oldest local snapshot: 2020-08-22 13:50:46 Last local snapshot: 2020-08-23 12:50:22 Performance: System Load: 1.82 (1 min ago) 1.87 (5 min ago) 1.91 (15 min ago) Nominal I/O speed: 2.24 MB/s File system: 20.10 seconds Write speed: 148 MB/s Read speed: 211 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 22.86 % (Etresoft, Inc.) kernel_task 5.86 % (Apple) WindowServer 5.42 % (Apple) coreaudiod 2.68 % (Apple) Cisco (2) 1.04 % (? - /Applications) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 576 MB (Etresoft, Inc.) mds_stores 131 MB (Apple) Finder 122 MB (Apple) Dropbox (3) 121 MB (Dropbox, Inc.) garcon (3) 95 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) MacDMS 5 MB / 0 B (? - /Applications/SamsungPAB/AutoBackup.app) mDNSResponder 1 MB / 965 KB (Apple) Dropbox 704 KB / 395 KB (Dropbox, Inc.) OneDrive 116 KB / 23 KB (Microsoft Corporation) apsd 13 KB / 71 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) coreaudiod 3 (Apple) Cisco (2) 2 (? - /Applications) OneDrive 0 (Microsoft Corporation) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 3.07 GB Used RAM: 3.41 GB Cached files: 1.52 GB Available RAM: 4.59 GB Swap Used: 768 KB Software Installs (past 30 days): Install Date Name (Version) 2020-08-11 Microsoft PowerPoint (16.40.20081000) 2020-08-11 Microsoft OneNote (16.40.20081000) 2020-08-11 Microsoft Excel (16.40.20081000) 2020-08-11 Adobe Flash Player (32.0.0.414) 2020-08-11 Microsoft Outlook (16.40.20081000) 2020-08-12 Microsoft AutoUpdate (4.26.20081000) 2020-08-13 Google Earth (1.3.14.131) 2020-08-14 ARMDC Agent Installer (1.0.0) 2020-08-14 AnyConnect Secure Mobility Client (4.8.03052) 2020-08-15 Adobe Acrobat Reader DC (20.012.20041) (20.012.20041) 2020-08-19 Microsoft Word (16.40.20081000) 2020-08-19 Java 8 Update 261 (1.0) 2020-08-21 Adobe Acrobat Reader DC (20.012.20043) (20.012.20043) 2020-08-21 XProtectPlistConfigData (2129) 2020-08-21 MRTConfigData (1.66) End of report