EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-14 13:46:52 Download EtreCheck from https://etrecheck.com Runtime: 2:17 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: My iMac wonâ t wake from sleep mode using mouse or keyboard Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". External drives and performance - There are external drives connected that could be affecting performance. Limited drive access - More information may be available with Full Drive Access. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (27-inch, Late 2013) iMac Model: iMac14,2 3.5 GHz Intel Core i7 (i7-4771) CPU: 4-core 32 RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GTX 780M - VRAM: 4096 MB iMac 2560 x 1440 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Fusion Drive] 120.99 GB disk2 - Macintosh HD (Journaled HFS+) 3.11 TB (526.60 GB used) disk0s3 - Boot OS X 134 MB disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [Fusion Drive] 3.00 TB disk2 - Macintosh HD (Journaled HFS+) 3.11 TB (526.60 GB used) disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk3 - ST3000DM001-9YN166 3.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - T**********e (Mac OS Extended) 3.00 TB (2.82 TB used) disk4 - Seagate BUP Mac SL 4.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - P***************************************e (Journaled HFS+) 4.00 TB (2.72 TB used) disk5 - Seagate Backup+ Hub BK 8.00 TB External USB 5 Gbit/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - T*******************e (Journaled HFS+) 5.00 TB (3.27 TB used) disk5s3 - P*****************e (Journaled HFS+) 3.00 TB (1.01 GB used) Mounted Volumes: disk2 - Macintosh HD 3.11 TB (526.60 GB used, 2.87 TB available, 2.59 TB free) Journaled HFS+ Mount point: / disk3s2 - T**********e 3.00 TB (2.82 TB used, 180.52 GB free) Mac OS Extended Mount point: /Volumes/T**********e Read-only: Yes disk4s2 - P***************************************e 4.00 TB (2.72 TB used, 1.28 TB free) Journaled HFS+ Mount point: /Volumes/P***************************************e Owners enabled: No disk5s2 - T*******************e 5.00 TB (3.27 TB used, 1.73 TB free) Journaled HFS+ Mount point: /Volumes/T*******************e disk5s3 - P*****************e 3.00 TB (1.01 GB used, 3.00 TB free) Journaled HFS+ Mount point: /Volumes/P*****************e Owners enabled: No Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS High Sierra 10.13.6 (17G12034) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Apps: 2 32-bit Applications: 3 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 166 Apple tasks [Running] 112 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 183 Apple tasks [Running] 114 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-08) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-25) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-14) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-14) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-25) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-14) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-03-18) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2020-05-08) User Launch Agents: [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-02-11) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2020-05-14) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-04-13) User Login Items: [Running] 85C27NK92C.com.flexibits.fantastical2.mac.helper (Flexibits Inc. - installed 2020-04-24) Modern Login Item /Applications/Fantastical.app/Contents/Library/LoginItems/85C27NK92C.com.flexibits.fantastical2.mac.helper.app [Not Loaded] LPLaunchAtLoginHelperApp (App Store - installed 2020-02-11) Modern Login Item /Applications/LastPass.app/Contents/Library/LoginItems/LPLaunchAtLoginHelperApp.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-02-04) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-25) AdobePDFViewer: 20.006.20034 (Adobe Systems, Inc. - installed 2020-02-04) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-05-01) iSightAudio: 7.7.3 (Apple - installed 2020-05-01) AirPlay: 2.0 (Apple - installed 2020-05-01) AppleAVBAudio: 683.1 (Apple - installed 2020-05-01) BridgeAudioSP: 4.69.2 (Apple - installed 2020-05-01) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-05-01) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Rakuten Cash Back (App Store - installed 2020-03-31) 3rd Party Preference Panes: Backblaze Backup (Backblaze - installed 2020-05-08) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.90 (1 min ago) 1.88 (5 min ago) 2.02 (15 min ago) Nominal I/O speed: 3.80 MB/s File system: 20.11 seconds Write speed: 84 MB/s Read speed: 567 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 13.92 % (?) EtreCheck 7.68 % (App Store) Core Sync 0.17 % (Adobe Systems, Inc.) Dropbox 0.14 % (Dropbox, Inc.) Creative Cloud 0.06 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 653 MB (App Store) Dropbox 317 MB (Dropbox, Inc.) Mail 162 MB (Apple) Safari 145 MB (Apple) photoanalysisd 94 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 4 MB / 106 KB (Apple) Other processes 200 KB / 112 KB (?) Dropbox 79 KB / 207 KB (Dropbox, Inc.) 85C27NK92C.com.flexibits.fantastical2.mac.helper.app 5 KB / 751 B (Flexibits Inc.) SystemUIServer 485 B / 20 B (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 15.28 GB Used RAM: 8.82 GB Cached files: 7.90 GB Available RAM: 23.18 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-30 XProtectPlistConfigData (2120) 2020-04-30 MRTConfigData (1.59) 2020-05-01 Security Update 2020-002 (10.13.6) 2020-05-08 ARMDC Agent Installer 2020-05-11 WPS Office (2.2.0) 2020-05-14 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report