EtreCheck version: 5.6 (5212)
Report generated: 2020-09-12 18:50:38
Download EtreCheck from https://etrecheck.com
Runtime: 2:07
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Computer is too slow
Description: 
Laptop is very slow loading websites, sometimes never loading or loses
 site once it does.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Low disk space - This machine is running critically low on free hard drive space.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  More than one antivirus app - This machine has multiple antivirus apps installed.
  High battery cycle count - Your battery may be losing capacity.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Limited drive access - More information may be available with Full Drive Access.
  Kernel extensions present - This machine has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Air (13-inch, Mid 2012)
  MacBook Air Model: MacBookAir5,2
  1.80 GHz Intel Core i5 (i5-3427U) CPU: 2-core
  4 RAM - Not upgradeable
    BANK 0/DIMM0 - 2 GB DDR3 1600  
    BANK 1/DIMM0 - 2 GB DDR3 1600  
  Battery: Health = Replace Now - Cycle count = 1058

Video Information:
  Intel HD Graphics 4000 - VRAM: 1536 MB
    Color LCD (built-in) 1440 x 900

Drives:
  disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes) 
  Internal SATA 6 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [Core Storage Container] 120.47 GB
      disk1 - Macintosh HD (Journaled HFS+) 120.10 GB (106.76 GB used)
    disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

Mounted Volumes:
  disk1 - Macintosh HD
    120.10 GB (106.76 GB used, 13.08 GB free)
    Journaled HFS+
    Mount point: /

Network:
  Interface en4: Bose SoundTouchâ ¢ System
  Interface en0: Wi-Fi
    802.11 a/b/g/n
  Interface en2: iPhone
  Interface en1: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  OS X El Capitan 10.11.6 (15G22010) 
  Time since boot: About 4 days

Notifications:
  Notifications not available without Full Drive Access.

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple, Trusteer, and Malwarebytes

Unsigned Files:
  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin
  Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin

  Apps: 5

Kernel Extensions:
  /Library/Application Support/Malwarebytes/MBAM/Kext
    MB_MBAM_Protection.kext (4.4 - SDK 10.11)

System Launch Agents:
  [Not Loaded]  7 Apple tasks
  [Loaded]  145 Apple tasks
  [Running]  51 Apple tasks
  [Killed]  37 Apple tasks
  [Other]  One Apple task

System Launch Daemons:
  [Not Loaded]  46 Apple tasks
  [Loaded]  148 Apple tasks
  [Running]  68 Apple tasks
  [Killed]  29 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21)
  [Running] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2019-10-27)

Launch Daemons:
  [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-08-25)
  [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-05-17)
  [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21)
  [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2019-10-27)

User Launch Agents:
  [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2018-12-18)

User Login Items:
  [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-25)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-25)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

Internet Plug-ins:
  Silverlight: 5.1.50901.0 (? - installed 2017-03-24)
  FlashPlayer-10.6: 32.0.0.433 (? - installed 2020-09-09)
  Flash Player: 32.0.0.433 (? - installed 2020-09-09)
  Default Browser: 601 (Apple - installed 2016-08-02)

User Internet Plug-ins:
  User Internet Plug-ins need Full Drive Access

Audio Plug-ins:
  BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2018-07-10)
  AirPlay: 2.0 (Apple - installed 2018-07-10)
  AppleAVBAudio: 406.1 (Apple - installed 2018-07-10)
  iSightAudio: 7.7.3 (Apple - installed 2018-07-10)

User Audio Plug-ins:
  User Audio Plug-ins need Full Drive Access

User iTunes Plug-ins:
  User iTunes Plug-ins need Full Drive Access

3rd Party Preference Panes:
  Flash Player (Adobe Inc. - installed 2020-08-25)
  Trusteer Endpoint Protection (Trusteer LTD - installed 2019-12-22)

Backup:
  Time Machine information not available without Full Drive Access.

Performance:
  System Load: 2.20 (1 min ago) 1.89 (5 min ago) 1.83 (15 min ago)
  Nominal I/O speed: 0.18 MB/s
  File system: 29.63 seconds
  Write speed: 287 MB/s
  Read speed: 357 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 3 %
  User: 8 %
  Idle: 89 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheck 26.64 % (App Store)
  Other processes 14.07 % (?)
  Safari 2.35 % (Apple)
  nsurlstoraged 0.05 % (Apple)
  rapportd 0.04 % (Trusteer LTD)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 294 MB (App Store)
  Safari 236 MB (Apple)
  Mail 88 MB (Apple)
  Finder 50 MB (Apple)
  suggestd 50 MB (Apple)

Virtual Memory Information:
  Physical RAM: 4 GB

  Free RAM: 306 MB
  Used RAM: 2.93 GB
  Cached files: 787 MB

  Available RAM: 1.07 GB
  Swap Used: 181 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-08-20 MRTConfigData (1.66)
  2020-09-09 XProtectPlistConfigData (2130)
  2020-09-09 Adobe Flash Player
  2020-09-12 EtreCheck (5.6)

Diagnostics Information (past 7-30 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report