Saul’s MacBook Pro 2025-04-23 (Solution)
EtreCheck version: 6.8.9 (68074)
Report generated: 2025-04-23 10:22:26
Problem: Other problem
Description: I get a notification that Music is running in Safe Mode and I need
to quit the app.
Solution: 817A9F54-204E-11F0-A6E4-C026D46678F0
Transaction: UBPAE-QAD84-YTYAC-CRVAK-93307
Transaction Date: 2025-04-23 10:23:20
Solution
Here is a list of possible solutions to your problem. Your solution may include one or more step-by-
step tasks to perform.
Since you did not identify a specific problem, EtreCheck will list any step-by-step instructions that
may apply for any problems that it has found.
EtreCheck identified a number of other issues that may need your attention. Don’t forget to review
the Minor Issues section for suggestions to resolve minor issues. Note: These are minor issues. You
are unlikely to notice any improvement from resolving these items. They are included because many
people like to keep their computer in the best possible shape.
Review RAM usage
EtreCheck determined that this task might be useful due to the presence of the following issues:
Heavy RAM usage.
1. EtreCheck lists the processes consuming the most RAM in the Performance page under Top
Processes by RAM Usage. You can also use Activity Monitor to monitor your RAM usage.
Click the Memory tab to show processes by RAM usage. In the View menu, make sure All
Processes is checked. Sort by Memory from highest to lowest. Keep Activity Monitor running
and periodically review it for apps that use lots of RAM. Please see this Apple Support
document (https://support.apple.com/HT201464) for additional instructions.
2. Identify which apps use the most RAM and try to avoid running those apps unless absolutely
necessary.
3. To conserve RAM, quit any apps that use heavy amounts of RAM while you aren’t using them.
4. Look for alternative apps that use less RAM than the apps you are currently using.
5. It is important to look for apps that consume large amounts of RAM. Do not be concerned
about low levels of free RAM. Modern versions of macOS are designed to use all of your RAM.
Unused RAM is wasted RAM. Avoid any apps that claim to be able to free up or “clean”
memory. That will only interfere with the operating system’s own RAM management logic.
Review software
EtreCheck determined that this task might be useful due to the presence of the following issues:
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Saul’s MacBook Pro 2025-04-23 (Solution)
Apps crashing;
Apps with heavy CPU usage; and
Kernel extensions present.
1. 2. 3. 4. The software reported on your EtreCheck report is mostly software that runs invisibly in the
background. This software often makes low-level changes to your operating system. This
software is always running, often has superuser permissions, and is difficult to uninstall. Each
software package may be represented by one or more files in your EtreCheck report. This
software may include the following types of files:
Kernel extensions - The lowest-level system modifications. Problems with this software
can lead to kernel panics.
System extensions - Low level system modifications that can slow down your system and
cause beachballing.
Launch daemons - Low level system modifications that can slow down your system and
cause beachballing.
Launch agents - Low level system modifications that can slow down your system and
cause beachballing.
User Launch agents - More low level system modifications that can slow down your
system and cause beachballing.
Login items - Other apps that run as the current user.
Use your EtreCheck report to identify all of the different software that is running on your
computer. Some of this software may have been installed years ago, on other computers, and
migrated to your current system. It is common for people to have forgotten what software they
have installed and to be unaware of what software is constantly running in the background.
Some of this software may not be compatible with current or future versions of macOS. Some
of this software may have been installed for third party hardware that you no longer use. You
may no longer need or want to run all of this software. Please review the software listed on
your EtreCheck report and identify which software you really need and want to use. The more
third party software you are running, the more complex your system will be and the more
difficult it will be to debug and resolve any problems that may arise.
Before installing new software, always research the company or developer that makes it. If you
haven’t done that until now, then research the software that you have already installed.
Scamware is a huge business. Even if software does something useful, it could be collecting
personal information about you, your computer and software, your contacts, or your web
browsing history. Don’t assume it is safe just because it is sold in Apple’s App Store. See if you
can find the developer of the software anywhere outside of the App Store. Do you own
research. “Software review” or “top 10” websites are often just advertisements. If you have any
questions, you can always ask on online discussion forums such as the Apple Support
Community.
Most of the software listed on your EtreCheck report cannot be removed by dragging it to the
trash. The only way to properly uninstall files like these is with vendor-provided uninstallers or
uninstallation instructions. Never attempt to delete files in hidden directories by hand. Never
use an “App Zapper” which could leave software partially installed and may delete unrelated
system files.
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Saul’s MacBook Pro 2025-04-23 (Solution)
5. If you have no other option, you can use the Show in Finder and Show executable buttons in
your EtreCheck report to find files in the Finder and manually delete them. Make sure to delete
only the files that EtreCheck selects in the Finder. This service could cause damage to 3rd
party software installed on your computer. Please use with care.
Review CPU usage
EtreCheck determined that this task might be useful due to the presence of the following issues:
Apps with heavy CPU usage.
1. 2. 3. Please review the System section in your EtreCheck report and look for Diagnostic Events.
Look for any third party software that has CPU events. In some cases, this may be software
that is normally used to perform CPU intensive tasks. But if you don’t need this software or
can find an alternative, consider uninstalling it.
Some processes may use the CPU at different times and your EtreCheck report may not
capture all such activity. You can also run Activity Monitor to review CPU usage. Click the
CPU tab to show processes by CPU usage. In the View menu, make sure All Processes is
checked. Sort by % CPU from highest to lowest. Keep Activity Monitor running and
periodically review it for apps that use lots of your CPU capacity. Please see this Apple
Support document (https://support.apple.com/HT201464) for additional instructions.
Once you have identified the software causing CPU problems, go to the Review Software task
for information about how to review misbehaving software and potentially remove it.
Bonus: Important tips
1. There is an epidemic of all types of scams today - from duct cleaning to water heaters. This tip
is about one specific scam - the Safari pop-up. While browsing the internet, a dialog pops up
telling you that:
You have won a prize or inherited money
The FBI has detected illegal activity
Your computer is infected
You need to download some software
Your online account has been blocked
Someone in a poor country needs your help
You need to download a video player
None of this is true. You are asked to call a number. The pop-up cannot be closed. If you
restart Safari, the pop-up returns.
In recent versions of macOS, you can click OK or press the Return key (useful if the pop-up is
partially off the screen) to close the pop-up. The next time the dialog appears, you will be able
to close it permanently. On older systems, you can Force Quit Safari and then hold down the
Shift key and restart Safari.
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2. 3. 4. 5. Saul’s MacBook Pro 2025-04-23 (Solution)
Important: Do NOT call the number! The scammers will take control of your Mac, show your
cryptic, but harmless log files, make some low-level changes using the Terminal, and charge
your credit card $500 or more. If this happens, you will have to:
1. Call the police;
2. Call your bank and cancel all of your credit and debit cards;
3. Purchase identity theft protection;
4. Restore your Mac to a state from before the hack; and
5. Change all of your passwords on your Mac, e-mail accounts, and any internet accounts.
Note: The scams listed above can also come via e-mail. These are called phishing e-mails.
Always hover your mouse pointer over any link in an e-mail to see if it is is legitimate. But if the
subject of the e-mail is anything listed above, the links are not legitimate.
You may notice poor grammar and spelling in a scam e-mail. Please don’t laugh about this or
make fun of the people who fall for these scams. The poor writing is not an accident. The
scammers are looking for vulnerable people who might have poor education, poor eyesight,
poor English, be older, or young. Their money is just as good as anyone else’s. When people
do fall for scams they are embarrassed and don’t want to admit it. Making fun of victims only
reinforces these feelings and helps the scammers.
Along with web pop-ups and phishing e-mails, scam software is very popular. Most software
review sites on the internet are fake. Most software reviews are fake. Most "top-10 software"
lists on the internet are fake. Most malware removal instructions on the internet are just ads for
scamware. When in doubt, or even when you aren’t in doubt, ask for help on your favourite
tech support website.
The Mac App Store is not immune to scam software. Do your own research. Find the company
that makes the software. Do they have a real web site? Be suspicious if it is an individual
person’s name instead of a company name.
Another modern Mac epidemic is adware. If you think you may have installed some adware,
run EtreCheck. EtreCheck can detect and remove adware. Ad blockers are very useful, but
have to be regularly updated and double-checked to make sure they haven’t been taken over
by advertisers.
Even though there is an epidemic of scams, scamware, and adware for Mac users, true
malware like trojans and viruses are still extremely rare. You do not need any antivirus software
on a Mac. Most Mac antivirus software checks your Mac for Windows malware that is harmless
to you. It will also likely slow down your Mac and cause problems. The only way to get malware
on your Mac is to be tricked into installing it.
Generally speaking, your Mac is not a significant risk for security. If you are worried about
online security and hackers, you need to focus your efforts elsewhere. Here are some tips for
internet security:
Always choose long, complex passwords.
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6. 7. Saul’s MacBook Pro 2025-04-23 (Solution)
Never reuse passwords.
Always assume that any information you provide a website will be made public one day.
Maybe soon.
Except where legally required, never provide any personal information.
Only after all of this is done do you need to worry about your Mac. Then, there are only a few
areas to review. When in doubt, the defaults settings are usually the most secure options.
The most important security feature on Macs is Gatekeeper. Go to System Settings > Privacy
& Security. Scroll down to Security. Make sure the setting Allow apps downloaded from: is
set to Mac App Store and identified developers. Even with this setting, you will still have to
confirm the installation of any software downloaded from the internet. Clicking the Cancel
button is always a safe choice. See Safely open apps on your Mac for more details.
Next, go to System Settings > Sharing and make sure all sharing services are turned off. If
you really need them, you can turn them on at home, but they should always be off when in
public at a library, school, or coffeeshop.
Review your Safari security preferences. Launch Safari and choose Preferences from the
Safari menu and then choose the Security tab. There is no such thing as a “safe” download.
Important: A Firewall will not protect you if sharing is turned on. Firewalls are tools for
network administrators. The firewall on your Mac is a marketing gimmick. If you are concerned
about security, keep all sharing services off. Do not rely on a firewall. It doesn’t do what you
think.
Other pop-ups: From time to time, your Mac may display other kinds of pop-ups asking you
to install some software or provide your password. Again, clicking the Cancel button is always
a safe choice. If you do need to install an Adobe Flash update, go to the Adobe site yourself
and download the update.
It is important to keep your Mac updated. Apple no longer provides security updates to old
versions of the operating system. If you have installed any low-level system modifications, you
should run EtreCheck to find out what they are and make sure they will run on the updated
system before you perform the update. These programs will be listed under Kernel
extensions, Launch daemons, Launch agents, and User Launch agents. Anything listed
under Startup Items definitely will not run on OS X 10.10 "Yosemite" or later and should be
updated.
Important: Always download every major Mac software installer. Then quit the installer, find it
in the Applications and archive it for later. Older versions of the operating system can be
difficult to find and install if you need them later.
Before updating your Mac, it is important to make sure your Mac can run the latest version of
the operating system. Current versions of macOS run best on current computers that have 8
GB and an SSD. You may not be happy with the performance on an older computer. You may
need additional RAM and an SSD upgrade. Your EtreCheck report will indicate if your computer
has upgradeable RAM. Not counting iMacs, any computer that has upgradeable RAM can
probably also be upgraded to an SSD.
Don’t forget about your 3rd party software and hardware. Before updating your Mac, make
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sure your software and hardware will work with the new operating system.
Always make a backup before upgrading. You will need to erase your hard drive to go back to
an older version of the operating system.
Backups are critical. All Mac users should be running Time Machine. Other kinds of backups
may be useful in certain situations, but Time Machine should be your primary backup.
All Mac users should use the Mac App Store whenever possible. Apps from the Mac App
Store are regularly updated, reviewed by Apple for quality and security, and easily removable.
Before installing any software from any other source, make sure you know how to remove it. It
is a very good idea to keep the original download files because they sometimes contain
uninstallers or uninstallation instructions.
Important: Any software that uses a dedicated installer that requires your password may be
difficult to uninstall.
To uninstall software downloaded from the Mac App Store, go to the LaunchPad, find the
app’s icon, click on it, and hold down. The icon will be begin to shake and an X button will
appear in the corner of the icon. Click the X to uninstall.
If you have installed software using any other method, the only safe way to remove it is with a
vendor-provided uninstaller or uninstallation instructions. Never use an “app zapper”. Never try
to manually delete files from hidden directories. You could leave important parts of the
software still installed and still running in the background. You could also delete critical files
that you will need if you later want to reinstall. Some apps are able to uninstall themselves. If
you have partially deleted an app, you may need to reinstall it before using the proper
uninstallation procedures.
If you need further help, you can always post a question and your EtreCheck report on the
Apple Support Community. Just remember that although the site is hosted by Apple, the
people answering questions are other Apple customers like you. There are no Apple technical
support people involved. It is no different than any other internet forum. Most people are
polite, professional, and helpful - but not all.
Don’t forget that you can always contact either Apple Support directly or an Apple
Authorized Service Provider. They can provide one-on-one assistance either in-person or via
internet screen-sharing that is much faster and more efficient than any internet discussion
forum.
There is lots of bad advice on the internet and some good advice, but it can be difficult to tell
the difference. Even good advice from a few years ago could damage your Mac today.
Etresoft, Inc. cannot guarantee the accuracy of any suggestions you may receive on an
internet discussion forum.
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Solution support
If you have any questions about your report or solutions, please contact Etresoft support.
Solutions to Major Issues
No major problems found
EtreCheck found no major problems with your computer. If your Mac continues to have problems, contact
Apple Support or post a question on the Apple Support Community and include your EtreCheck report.
Your EtreCheck report is still very useful, even if it finds no problems. This means that there are many common
problems that your Mac doesn’t have.
Solutions to Minor Issues
These are minor issues identified by EtreCheck. These issues do not need immediate attention but they may
indicate future problems or opportunities for improvement. If you cannot resolve these issues by yourself, post a
question on the Apple Support Community and include your EtreCheck report.
Time Machine auto backup disabled
Solution:
Time Machine auto backups are disabled.
The weakest link in any backup system is the human. Time Machine works best when
running automatically and configured with its default settings. If you are experiencing some
problem with Time Machine, then you need to resolve that problem instead of disabling
Time Machine.
Please go to System Settings > General > Time Machine and make sure Back Up
Automatically is checked.
Heavy RAM usage
Solution:
Apps are using a large amount of RAM.
Depending on the app, this may be normal. Some professional apps may use large amounts
of RAM. But if the usage is excessive, and especially if it harms the performance of your
MacBook Pro, you may need to find a different app that performs the same task. You can
use Activity Monitor to monitor your RAM usage. Click the Memory tab to show processes
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by RAM usage. In the View menu, make sure All Processes is checked. Sort by Memory
from highest to lowest. Keep Activity Monitor running and periodically review it for apps that
use lots of RAM. Please see this Apple Support document
(https://support.apple.com/HT201464) for additional instructions.
Apps crashing
Solution:
There have been numerous reported app crashes.
The operating system keeps track of apps that have crashed. In the System section in your
EtreCheck report, go to Diagnostic Events and look for any apps that have crash reports.
See if there are new versions of the software in question. Contact the developer and report
these cashes. Consider posting your EtreCheck report on the Apple Support Community
where people familiar with your software may know how to fix it.
Apps with heavy CPU usage
Solution:
There have been numerous cases of apps with heavy CPU usage.
The operating system keeps track of apps that are using excessive CPU. In the System
section in your EtreCheck report, go to Diagnostic Events and look for any apps that have
CPU reports. See if there are new versions of the software in question. Consider posting
your EtreCheck report on the Apple Support Community where people familiar with your
software may know how to fix it. These may be legitimate apps that had a legitimate reason
for heavy CPU usage. They could also be malware or bitcoin mining apps. Regardless, they
need to be investigated.
Kernel extensions present
Solution:
Your MacBook Pro has kernel extensions that may not work in the future. Apple says that
“macOS 10.15 will be the last release to fully support kernel extensions without
compromises”.
Please review the kernel extensions listed in the Software page of your EtreCheck
report. You will need to contact the developer for each one and find out if the software will
work in future versions of the operating system. The developer may have an update
available. The developer may also recommend that you avoid updating your operating
system until they can release an update.
If you don’t need this software, you should uninstall it. This kind of software cannot be
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removed by dragging it to the trash. The only way to properly uninstall files like this is with
vendor-provided uninstallers or uninstallation instructions. Never attempt to delete files in
hidden directories by hand. Never use an “App Zapper” which could leave software partially
installed. Please see the Review Software task for instructions on how to uninstall
software.
Even if you do not plan to upgrade your operating system this old software could still be a
problem in the future. If you purchase a new computer later, your older software may not
run and you may no longer have access to the documents created with the older software.
You may need to use your existing system to export any affected documents so that they
can be read on a newer computer or newer operating system.
Sharing enabled
Solution:
Your MacBook Pro has sharing services enabled that could be a security risk.
Please review the sharing services listed in the Security page of your EtreCheck report.
Make sure you need these sharing services enabled. Make sure you have a strong password
for each. When in doubt, just turn them off.
Minor issues support
If you have any questions about your report or solutions, please contact Etresoft support.
Computer
Name: MacBook Pro (14-inch, 2024)
Model: Mac16,1
Status: Supported
Basic information about your computer. Name is Apple’s marketing name for your computer. Model is the internal
name for your computer’s architecture. Several types of computers may share a model code, so this is not a unique
identifier. Also included are links to Apple support resources for your specific computer and geographic region.
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Saul’s MacBook Pro 2025-04-23 (Solution)
Processor
Model: Apple M4
Cores: 10
6 efficiency cores
4 performance cores
Basic information about your computer’s CPU (central processing unit), such as speed, manufacturer, and model
name. Most computers have a single processor with 2 or 4 cores. Code is the internal identifer for your processor.
Memory
Total: 24 GB
Your computer’s RAM (random access memory). Reports if your RAM is upgradeable or not.
Battery
Health: Normal
Cycle count: 49
Your computer’s battery status.
4% used
The battery health value is more important than the number of cycles remaining. A battery may fail or need service
before reaching its expected end-of-life.
Video
One GPU Displays
Apple M4
Integrated
Color LCD
3024 x 1964
Information about your computer’s video card and display.
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Saul’s MacBook Pro 2025-04-23 (Solution)
System Software
OS Name: macOS Sequoia
Version: 15.4.1
Build: 24E263
Install date: 2025-04-17
Time since boot: About 12 hours
Your computer’s operating system name and version. This includes the 10.X.Y-style number used in Apple’s
marketing materials as well as Apple’s internal build number. Also included is the time since this computer was last
started.
Notifications
Keyboard Maestro Engine.app
81 notifications
iMazing Mini.app
3 notifications
Gemini 2.app
one notification
Malware can sometimes use notifications to deliver advertising right to your desktop. Any third-party, non-Apple
notifications delivered within the past 3 days, and any notifications scheduled for future delivery, are shown in the
table above. Safari notifications are also shown since websites can also schedule notifications. If you have
encountered any malware notifications, use the table above to find the malware.
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Saul’s MacBook Pro 2025-04-23 (Solution)
Virtual Memory
Physical RAM: 24 GB
Free RAM: 69 MB
Used RAM: 15.92 GB
Cached files: 8.01 GB
Available RAM: 8.08 GB
Swap Used: 0 B
Your computer’s virtual memory system. Modern computers are designed to use all installed RAM for maximum
efficiency, so a small amount of Free RAM may not be a problem. Available RAM is more important. A large amount
of Swap Used means your computer has run out of memory.
Diagnostics (past 60 days)
Type: High CPU Use
Application:
knowledgeconstructiond
Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framew
ork/Versions/A/knowledgeconstructiond
Count: 7
First occurrence: 2025-04-17 01:53:11
Last occurrence: 2025-04-23 02:40:27
Type: High CPU Use
Application: spotlightknowledged
Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowl
edged
Count: 14
First occurrence: 2025-04-17 00:13:23
Last occurrence: 2025-04-23 00:11:12
Type: Crash
Application:
SafariAppExtension
Executable: /Applications/DuckDuckGo Privacy for Safari.app
Count: 2
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Last occurrence: 2025-04-22 20:14:27
Type: High CPU Use
Application:
cloudphotod
Executable: /System/Library/PrivateFrameworks/CloudPhotoLibrary.framework/Ver
sions/A/Support/cloudphotod
Count: 8
First occurrence: 2025-04-17 01:51:59
Last occurrence: 2025-04-21 23:46:38
Type: Crash
Application: com.apple.WebKit.WebContent
Date: 2025-04-20 08:32:15
Details: Safari
Type: Crash
Application:
photoanalysisd
Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Version
s/A/Support/photoanalysisd
Date: 2025-04-20 06:41:48
Type: Crash
Application:
lsd
Executable: /usr/libexec/lsd
Count: 8
First occurrence: 2025-04-17 22:20:29
Last occurrence: 2025-04-17 22:35:54
Diagnostic reports, such as crash reports, kernel panics, or other system problems. Any such reports are listed if
they have occurred within the past 30 days.
Physical Drives
APPLE SSD AP1024Z
Device:
Size:
Bus:
disk0
1.00 TB
Apple Fabric
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Type:
Connection:
Medium:
TRIM:
NVM Express
Internal
Solid State
Yes
S.M.A.R.T. Details:
Used: 0%
Bytes written: 5.15 TB
Health: 100%
Unsafe shutdowns: 4
Partitions:
disk0s1 - [APFS Container]
Partitions:
disk1 - [APFS Virtual drive]
Partitions:
disk1s1 - iSCPreboot (6 MB used) APFS
disk1s2 - xART (6 MB used) APFS
disk1s3 - Hardware (8 MB used) APFS
disk1s4 - Recovery (20 KB used) APFS
disk0s2 - [APFS Container]
Partitions:
disk3 - [APFS Virtual drive]
Partitions:
disk3s1 - [APFS Container] (11.24 GB used) APFS
Partitions:
disk3s1s1 - Macintosh HD (11.24 GB used) APFS
disk3s2 - Preboot (7.24 GB used) APFS
disk3s3 - Recovery (1.05 GB used) APFS
disk3s4 - Update (8 MB used) APFS
disk3s5 - Data (848.30 GB used) APFS
disk3s6 - VM (20 KB used) APFS
disk0s3 - [APFS Container]
Partitions:
disk2 - [APFS Virtual drive]
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Partitions:
disk2s1 - Recovery (2.04 GB used) APFS
disk2s2 - Update (2 MB used) APFS
The physical storage devices in your computer, either internal or external. The drives you see in the Finder may be
configured differently and listed as Volumes below.
Volumes
iSCPreboot
Device:
Filesystem:
Mount point:
Type:
Used:
Kind:
disk1s1
APFS
/System/Volumes/iSCPreboot
APFS Preboot
6 MB
System
xART
Device:
Filesystem:
Mount point:
Used:
Kind:
disk1s2
APFS
/System/Volumes/xarts
6 MB
System
Hardware
Device:
Filesystem:
Mount point:
Used:
Kind:
disk1s3
APFS
/System/Volumes/Hardware
8 MB
System
Macintosh HD
Device: disk3s1s1
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Filesystem:
Mount point:
Type:
Read-only:
Used:
Kind:
APFS
/
APFS Snapshot
Yes
11.24 GB
System
Preboot
Device:
Filesystem:
Mount point:
Type:
Used:
Kind:
disk3s2
APFS
/System/Volumes/Preboot
APFS Preboot
7.24 GB
System
Update
Device:
Filesystem:
Mount point:
Used:
Kind:
disk3s4
APFS
/System/Volumes/Update
8 MB
System
Data
Device:
Filesystem:
Mount point:
Type:
Encryption:
Used:
Kind:
Shared:
Size:
Available space:
Free space:
disk3s5
APFS
/System/Volumes/Data
APFS Virtual drive
Encrypted
848.30 GB
Data
Yes
Shared values
994.66 GB
326.08 GB
126.60 GB
67% used
87% used
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VM
Device:
Filesystem:
Mount point:
Type:
Used:
Kind:
disk3s6
APFS
/System/Volumes/VM
APFS VM
20 KB
System
These are storage volumes that you may see in the Finder. They may be encrypted volumes, APFS volumes, Fusion
drives, or RAID volumes. Some volumes serve special low-level purposes and are hidden by default. On a modern
system, this should include at least a recovery volume, an EFI volume, and a container for a data volume.
It can be very difficult to see accurate usage of storage on your startup drive. Built-in system utilities describe
storage as Available rather than Free. Sometimes there is a big difference between the two. You will experience
problems if you run out of Free storage. The system will try to use Available storage, but if that runs out, you will
have serious problems.
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Backup
Configuration
Auto backup: No
Destinations
Name: O******************B
Type: Local
Last used: Yes
Total size: 2.96 TB
Backup count:
Oldest backup: 2025-03-08 21:59:05
Last backup: 2025-04-22 21:00:14
Local snapshots
One local snapshot
Oldest local snapshot: 2025-04-22 20:51:09
Last local snapshot: 2025-04-22 20:51:09
3rd party backup
Carbon Copy Cloner
Your computer’s Time Machine backup configuration and status.
Time Machine works best when it runs automatically.
Local snapshots are a new feature of the APFS filesystem in macOS 10.13 “High Sierra” or later. They provide an
additional layer of backups on your startup drive. They can also consume disk space. The operating system
automatically manages these snapshots. But if you run low on free disk space, it may be necessary to delete these
snapshots.
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Saul’s MacBook Pro 2025-04-23 (Solution)
Network
Interfaces
Interface: en4
Name: Ethernet Adapter (en4)
Interface: en5
Name: Ethernet Adapter (en5)
Interface: en6
Name: Ethernet Adapter (en6)
Interface: bridge0
Name: Thunderbolt Bridge
Interface: en0
Name: Wi-Fi
Modes: 802.11 a/b/g/n/ac/ax
Interface: en7
Name: iPhone
Sharing Services
Remote Management: Enabled
Screen sharing: Enabled
Remote login: Enabled
Firewall
Blocked apps: None
Stealth mode: Enabled
Your computer’s network interfaces.
Sharing services could be a security risk. Make sure that each service is secured with a good password.
The application firewall is enabled. Most users do not need to use the firewall. The firewall can cause significant
problems, but doesn’t improve security for most people.
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Saul’s MacBook Pro 2025-04-23 (Solution)
Top Processes Snapshot by Network Use
Process Source Input Output
com.apple.WebKit.Networking Apple 30 MB 3 MB
helpd Apple 12 MB 129 KB
mDNSResponder Apple 7 MB 2 MB
cloudd Apple 328 KB 111 KB
com.apple.Safari.SearchHelper Apple 100 KB 59 KB
Actively running processes sorted by network usage. This list is reset when you restart your Mac. Most of these
processes should be Apple tasks that run in the background.
Security
System Status
Gatekeeper System Integrity Protection Enabled
Secure Boot Full Security
App Store and identified developers
Antivirus software Apple and Malwarebytes
Sharing Services
Remote Management Enabled
Screen sharing Enabled
Remote login Enabled
Your computer’s security settings.
Gatekeeper status should always be set to either App Store and identified developers or App Store.
System Integrity Protection status should always be set to Enabled.
All antivirus software is also listed. All computers should have Apple’s built-in security software. Running more than
one third party antivirus software may slow down your system and cause crashes and hangs. Even if you don’t
realize it, some apps may have antivirus capabilities that could interfere with other apps.
Sharing services could be a security risk. Make sure that each service is secured with a good password.
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Saul’s MacBook Pro 2025-04-23 (Solution)
Performance
System Load:
Runtime: 1:44 (minutes:seconds)
Nominal I/O usage: 0.29 MB/s
File system: 6.23 seconds
Write speed: 3440 MB/s
Read speed: 2241 MB/s
Performance: Excellent
Your Mac’s overall performance. The graph shows system load from 15 minutes ago, 5 minutes ago, and 1 minute
ago. System load is a measure of how hard your system is working. The graph includes a range of normal values for
typical use, but your normal may be different.
Also included is EtreCheck’s own performance measures of your filesystem and disk speed. A discrepancy between
EtreCheck’s performance rating and your own experience is an important clue that might help identify a problem.
CPU Usage Snapshot
Type Overall Individual cores
System
User
Idle
2 %
3 %
95 %
Your Mac's CPU usage, separated by system and user tasks. Also included are the usages of individual cores in
your CPU.
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Saul’s MacBook Pro 2025-04-23 (Solution)
Top Processes Snapshot by CPU
Process (count) Source CPU
helpd Apple 31.34 %
EtreCheckPro Etresoft, Inc. 18.76 %
WindowServer Apple 11.34 %
kernel
_
task Apple 6.38 %
iMazing Mini DigiDNA SARL 4.26 %
A list of processes using the highest amount of your computer’s processing capacity. Any value over 50% may
indicate a problem. Any value over 100% may indicate a serious problem.
Top Processes Snapshot by Memory
Process (count) Source RAM usage
com.apple.WebKit.WebContent (31) Apple 7.51 GB
EtreCheckPro Etresoft, Inc. 1.58 GB
Music Apple 325 MB
Safari Apple 310 MB
BusyCal Busy Apps FZE 238 MB
A list of processes using the highest amount of your computer’s RAM memory. A value over 2 GB may indicate a
problem such as a memory leak.
Top Processes Snapshot by Energy Use
Process (count) Source Energy usage (0-100)
WindowServer Apple 6
Messages Apple 1
mDNSResponder Apple 1
com.apple.WebKit.WebContent (31) Apple 1
com.apple.WebKit.Networking Apple 0
A list of processes using the highest amount energy. Any values over 100 may indicate a problem.
Applications
705 apps 10 old apps
Developer Count Old
AMZN Mobile LLC 2 apps One old app
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Saul’s MacBook Pro 2025-04-23 (Solution)
AgileBits Inc. 2 apps
Apple 667 apps 6 old apps
Avery deGruchy One app One old app
Bombich Software, Inc. One app
Busy Apps FZE 2 apps
Christoph Sinai One app
DigiDNA SARL One app
DuckDuckGo, Inc. 2 apps
Edward Peterlin One app
Electronic Team, Inc. One app
Eltima LLC One app
Etresoft, Inc. One app
Fakespot One app
Fat Cat Software One app
Fultz Creative System Design, LLC One app One old app
Google LLC 2 apps
MacPaw Inc. One app
Microsoft Corporation 7 apps
Nektony LLC One app
Software Ambience Corp. One app
St. Clair Software One app
Stairways Software Pty Ltd One app
WhatsApp Inc. One app
William Gustafson One app
WonBo Technology Co., Ltd One app One old app
Wondershare Technology Group Co.,LTD One app
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Saul’s MacBook Pro 2025-04-23 (Solution)
These are all the apps installed on your computer, organized by their developer.
Some apps listed above have not been updated to Universal Binaries with support for Apple Silicon. They may have
been abandonned or just need updating. These apps will not cause any damage and do not need to be deleted.
However, they may not work in future versions of the operating system.
System Extensions
Name: DuckDuckGo VPN Network Extension
Version: 1.134.0
Install date: 2025-04-17 22:08:53
Developer: App Store
Status: Not Loaded
Application: DuckDuckGo VPN
Description: DuckDuckGo VPN
These are 3rd party system extensions on your Mac. These extensions run at a low-level to change the behaviour of
the operating system. 3rd party system extensions could be a source of problems like excessive CPU usage.
System extensions are located inside a containing app. To remove a system extension, drag its app to the trash.
Then, restart your computer.
Kernel Extensions
Container: Wondershare Filmora Mac.app
Extension:
Label:
Version:
Developer:
Status:
SystemAudioRecorder.kext
com.Perfect.Driver.SystemAudioRecorder
2.0.0 - SDK 10.14
Wondershare Technology Group Co.,LTD
Not loaded
These are 3rd party kernel extensions on your Mac. These extensions run at a very low-level to change the
behaviour of the operating system. They may be actively running or could be loaded and ready to run at any time.
3rd party kernel extensions are the most likely source of serious problems like excessive CPU usage and kernel
panics. To remove a kernel extensions, use vendor-provided uninstallers or uninstallation instructions if possible.
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Saul’s MacBook Pro 2025-04-23 (Solution)
System Launch Agents
Status: Not loaded - 21 Apple files
Status: Loaded - 195 Apple files
Status: Running - 232 Apple files
These are Apple launch agents on your Mac. Launch agents are apps that run in the background when any user is
logged in. Some of these apps can be in an active Running state. They can also be in a Loaded state where they
are not currently running, but could be started if needed. They may be in Not Loaded state, or disabled. If your
computer is running low on RAM memory, they could be Killed to make more memory available. Rarely, they may be
in other states as well.
All items listed here should be from Apple. By default, only totals are listed.
System Launch Daemons
Status: Not loaded - 39 Apple files
Status: Loaded - 196 Apple files
Status: Running - 180 Apple files
Status: Other - 2 Apple files
These are Apple launch daemons on your Mac. Launch daemons are apps that run in the background, without a
user interface, whenever the computer is turned on. Some of these apps can be in an active Running state. They
can also be in a Loaded state where they are not currently running, but could be started if needed. They may be in
Not Loaded state, or disabled. If your computer is running low on RAM memory, they could be Killed to make more
memory available. Rarely, they may be in other states as well.
All items listed here should be from Apple. By default, only totals are listed.
Launch Agents
com.malwarebytes.mbam.frontend.agent.plist Not loaded
com.microsoft.OneDriveStandaloneUpdater.plist Not loaded
com.microsoft.SyncReporter.plist Loaded
com.microsoft.update.agent.plist Not loaded
com.microsoft.update.agent.plist Loaded
These are 3rd party launch agents on your Mac. Launch agents are apps that run in the background when any user
is logged in. This list usually does not include Apple items.
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Saul’s MacBook Pro 2025-04-23 (Solution)
Launch Daemons
com.bombich.ccc.helper.plist Running
com.malwarebytes.mbam.rtprotection.daemon.plist Not loaded
com.malwarebytes.mbam.settings.daemon.plist Not loaded
com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Not loaded
com.microsoft.OneDriveUpdaterDaemon.plist Not loaded
com.microsoft.autoupdate.helper.plist Not loaded
com.microsoft.autoupdate.helper.plist Loaded
com.microsoft.office.licensingV2.helper.plist Loaded
com.stclairsoft.Jettison.DriverHelper.plist Loaded
These are 3rd party launch daemons on your Mac. Launch daemons are apps that run in the background, without a
user interface, whenever the computer is turned on. This list usually does not include Apple items.
User Launch Agents
com.DigiDNA.iMazing2Mac.Mini.plist Running
com.google.GoogleUpdater.wake.plist Loaded
com.google.keystone.agent.plist Not loaded
com.google.keystone.xpcservice.plist Not loaded
These are 3rd party launch agents on your Mac. Launch agents are apps that run in the background when a specific
user is logged in. This list usually does not include Apple items.
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Saul’s MacBook Pro 2025-04-23 (Solution)
User Login Items
1Password Browser Helper Running
1Password Launcher Loaded
Amphetamine AmphetamineLoginHelper Not
Loaded
N4RA379GBW.com.busymac.busycal3.alarm Running
CCC Dashboard Running
DuckDuckGo Personal Information
Removal
Not
Loaded
DuckDuckGo VPN Not
Loaded
FunterLauncher Not
Loaded
Gemini Menu Launcher Site Not
Loaded
Launcher Disabler Not
Loaded
OneDrive Launcher Not
Loaded
PowerPhotosMenu Not
Loaded
ShazamHelper Not
Loaded
coconutBattery-Menu Not
Loaded
PasswordsMenuBarExtra Not
Loaded
WeatherMenu Not
Loaded
Login Items are apps that are designed to run as soon as the user logs into the system. Some Login Items can be
managed using the Users & Groups panel in System Preferences. Click on Login Items for your account. Some
Login Items may be Modern Login Items which are embedded within another app and can only be managed
through that app. Active Login Items are in Running or Loaded state.
Software Installs (past 60 days)
Name Version Install date Source
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Saul’s MacBook Pro 2025-04-23 (Solution)
1Password for Safari 8.10.62 2025-03-01 15:10:55 App Store
FakespotSafari 1.1.6 2025-03-01 15:11:23 App Store
Malwarebytes Browser G
uard 2.6.1 2025-03-01 15:11:27 App Store
Elmedia Video Player 8.21 2025-03-01 15:13:16 App Store
DuckDuckGo Privacy
for Safari 1.8.0 2025-03-01 15:13:24 App Store
DuckDuckGo 1.127.0 2025-03-01 15:13:29 App Store
Kindle Classic 1.40.3 2025-03-01 15:13:38 App Store
Kindle 7.25.1 2025-03-01 15:13:44 App Store
NeoOffice 2022.7 2022.7 2025-03-01 15:14:10 App Store
Shazam 2.11.0 2025-03-01 15:14:11 App Store
FormalAddress 3.2.1 2025-03-01 15:14:12 App Store
Rename It 1.4.1 2025-03-01 15:14:14 App Store
Jettison 1.2.4 2025-03-01 15:14:15 App Store
Numbers 14.3 2025-03-01 15:28:19 App Store
GarageBand 10.4.12 2025-03-01 15:29:06 App Store
Keynote 14.3 2025-03-01 15:29:57 App Store
iMovie 10.4.3 2025-03-01 15:31:47 App Store
Pages 14.3 2025-03-01 15:32:36 App Store
XProtectPlistConfigData 5275 2025-03-01 16:34:42 Software update
XProtectPlistConfigData 5288 2025-03-01 16:34:44 Software update
MRTConfigData 1.93 2025-03-01 16:34:46 Software update
Gatekeeper Compatibilit
y Data 1.0 2025-03-01 16:34:47 Software update
XProtectPayloads 149 2025-03-01 16:34:50 Software update
RosettaUpdateAuto 1.0.0.0.1.174
4447383 2025-03-01 17:08:56 CoreServicesUIAgent
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Saul’s MacBook Pro 2025-04-23 (Solution)
Amphetamine 5.3.2 2025-03-01 17:36:26 App Store
WhatsApp 25.4.75 2025-03-01 21:16:34 App Store
Microsoft Office for Mac 16.96.25042
021 2025-03-02 13:59:29 Installer
Microsoft Office 2019 Vo
lume License Serializer
16.95.25030
928 2025-03-02 14:00:03 Installer
macOS 15.3.1 15.3.1 2025-03-02 23:36:23 Software update
RosettaUpdateAuto 1.0.0.0.1.174
4447383 2025-03-02 23:36:27 Install on demand
1Password for Safari 8.10.64 2025-03-04 21:52:52 App Store
DuckDuckGo 1.128.0 2025-03-05 23:01:36 App Store
XProtectPayloads 151 2025-03-06 10:30:09 Software update
XProtectPlistConfigData 5289 2025-03-06 10:30:09 Software update
Kindle 7.27.1 2025-03-07 21:34:02 App Store
XProtectCloudKitUpdate 5290 2025-03-12 07:57:59 XProtectUpdateService
XProtectPlistConfigData 5290 2025-03-12 17:22:44 Software update
Microsoft Office LTSC 2
024 Serializer
16.95.25030
928 2025-03-12 19:47:20 Installer
Microsoft 365 and Office
for Mac
16.96.25042
021 2025-03-12 19:50:48 Installer
macOS 15.3.2 15.3.2 2025-03-14 08:41:10 Software update
RosettaUpdateAuto 1.0.0.0.1.174
4447383 2025-03-14 08:41:18 Install on demand
BusyCal 202510217 2025-03-14 18:12:13 Installer
DuckDuckGo 1.129.0 2025-03-14 23:06:53 App Store
BusyCal 202510217 2025-03-16 20:48:17 Installer
WhatsApp 25.6.72 2025-03-17 22:26:15 App Store
Microsoft AutoUpdate 4.79.25033
028 2025-03-18 13:30:51 Installer
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Saul’s MacBook Pro 2025-04-23 (Solution)
Microsoft Excel 16.96.25042
021 2025-03-18 13:31:31 Installer
Microsoft OneNote 16.96.25041
326 2025-03-18 13:31:52 Installer
Microsoft Outlook 16.95.25032
931 2025-03-18 13:32:15 Installer
Microsoft PowerPoint 16.96.25042
021 2025-03-18 13:32:36 Installer
Microsoft Word 16.96.25042
021 2025-03-18 13:32:51 Installer
Microsoft OneDrive 24.101.519 2025-03-18 13:33:13 Installer
1Password for Safari 8.10.68 2025-03-18 21:33:20 App Store
DuckDuckGo 1.130.0 2025-03-19 21:56:37 App Store
Microsoft AutoUpdate 4.79.25033
028 2025-03-21 04:50:01 Installer
WhatsApp 25.7.77 2025-03-21 20:43:19 App Store
Malwarebytes for Mac 1.0 2025-03-24 08:51:15 Installer
macOS 15.3.2 15.3.2 2025-03-25 16:32:45 Software update
RosettaUpdateAuto 1.0.0.0.1.174
4447383 2025-03-25 16:32:45 Install on demand
XProtectCloudKitUpdate 5291 2025-03-25 19:55:47 XProtectUpdateService
Kindle 7.28 2025-03-25 22:05:35 App Store
Microsoft Outlook 16.95.25032
931 2025-03-25 23:57:08 Installer
XProtectPlistConfigData 5291 2025-03-26 07:36:33 Software update
MRTConfigData 1.93 2025-03-26 07:36:39 Software update
Gatekeeper Compatibilit
y Data 1.0 2025-03-26 07:36:40 Software update
DuckDuckGo 1.131.0 2025-03-26 21:59:30 App Store
WhatsApp 25.8.76 2025-03-27 23:30:31 App Store
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Saul’s MacBook Pro 2025-04-23 (Solution)
macOS 15.4 15.4 2025-03-31 22:39:52 Software update
RosettaUpdateAuto 1.0.0.0.1.174
4447383 2025-03-31 22:39:59 Install on demand
Microsoft Excel 16.96.25042
021 2025-04-01 12:28:43 Installer
Microsoft Outlook 16.95.25032
931 2025-04-01 12:29:06 Installer
Microsoft PowerPoint 16.96.25042
021 2025-04-01 12:29:28 Installer
Microsoft Word 16.96.25042
021 2025-04-01 12:29:43 Installer
Kindle 7.29 2025-04-01 18:06:50 App Store
XProtectPlistConfigData 5292 2025-04-01 18:22:47 Software update
XProtectCloudKitUpdate 5292 2025-04-02 08:11:20 XProtectUpdateService
macOS 15.4 15.4 2025-04-02 22:10:09 Software update
macOS 15.4 15.4 2025-04-02 22:32:05 Software update
macOS 15.4 15.4 2025-04-03 09:24:47 Software update
macOS 15.4 15.4 2025-04-03 09:30:32 Software update
Microsoft Excel 16.96.25042
021 2025-04-03 17:55:10 Installer
Microsoft PowerPoint 16.96.25042
021 2025-04-03 17:55:30 Installer
Microsoft Word 16.96.25042
021 2025-04-03 17:55:43 Installer
1Password for Safari 8.10.70 2025-04-03 19:51:40 App Store
RosettaUpdateAuto 1.0.0.0.1.174
4447383 2025-04-03 21:33:34 Install on demand
macOS 15.4 15.4 2025-04-03 21:33:37 Software update
Pages 14.4 2025-04-03 22:03:41 App Store
Keynote 14.4 2025-04-03 22:12:57 App Store
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Saul’s MacBook Pro 2025-04-23 (Solution)
MRTConfigData 1.93 2025-04-03 22:43:14 Software update
Gatekeeper Compatibilit
y Data 1.0 2025-04-03 22:43:16 Software update
WhatsApp 25.9.72 2025-04-05 00:23:41 App Store
Numbers 14.4 2025-04-05 00:29:32 App Store
XProtectCloudKitUpdate 5293 2025-04-08 22:19:42 XProtectUpdateService
XProtectPlistConfigData 5293 2025-04-08 22:29:49 Software update
WhatsApp 25.10.72 2025-04-11 00:14:16 App Store
BusyCal 202510217 2025-04-13 20:07:41 Installer
XProtectCloudKitUpdate 5295 2025-04-15 21:16:41 XProtectUpdateService
Microsoft Excel 16.96.25042
021 2025-04-15 23:50:09 Installer
Microsoft OneNote 16.96.25041
326 2025-04-15 23:50:38 Installer
Microsoft PowerPoint 16.96.25042
021 2025-04-15 23:51:06 Installer
Microsoft Word 16.96.25042
021 2025-04-15 23:51:40 Installer
XProtectPlistConfigData 5295 2025-04-16 07:17:46 Software update
DuckDuckGo 1.134.0 2025-04-17 22:09:00 App Store
Kindle 7.30 2025-04-17 22:09:10 App Store
WhatsApp 25.11.76 2025-04-17 22:09:23 App Store
macOS 15.4.1 15.4.1 2025-04-17 22:20:22 Software update
RosettaUpdateAuto 1.0.0.0.1.174
4447383 2025-04-17 22:20:33 Install on demand
Microsoft AutoUpdate 4.79.25033
028 2025-04-22 13:02:35 Installer
Microsoft Excel 16.96.25042
021 2025-04-22 13:03:05 Installer
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Saul’s MacBook Pro 2025-04-23 (Solution)
Microsoft PowerPoint 16.96.25042
021
2025-04-22 13:03:27 Installer
Microsoft Word 16.96.25042
021 2025-04-22 13:03:40 Installer
XProtectCloudKitUpdate 5296 2025-04-22 19:56:24 XProtectUpdateService
These are software installations on your computer over the past 30 days. Some 3rd party software does not use the
system installer, so some packages will not be listed here.
Page 33