EtreCheck version: 5.1 (5A022) Report generated: 2021-05-20 09:55:40 Download EtreCheck from https://etrecheck.com Runtime: 2:57 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Stuck iCloud - This machine has a large number of pending iCloud transfers. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Heavy RAM usage - This machine is using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Abnormal shutdown - Your machine shut down abnormally. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 1 3.4 GHz Intel Core i5 (i5-7500) CPU: 4-core 64 RAM - At maximum BANK 0/DIMM0 - 16 GB DDR4 2400 ok BANK 0/DIMM1 - 16 GB DDR4 2400 ok BANK 1/DIMM0 - 16 GB DDR4 2400 ok BANK 1/DIMM1 - 16 GB DDR4 2400 ok Video Information: Radeon Pro 570 - VRAM: 4 GB iMac 5120 x 2880 S34J55x 3440 x 1440 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 576.21 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 42 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 576.21 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 42 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk3 - WD My Passport 25E2 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - C****************E (Journaled HFS+) 4.00 TB (3.75 TB used) disk4 - WD My Passport 2627 4.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - A*****1 (Mac OS Extended (Case-sensitive, Journaled)) 4.00 TB (575.64 GB used) Mounted Volumes: disk2s1 - Macintosh HD 1.03 TB (444.25 GB free) APFS Mount point: / disk2s4 - VM [APFS VM] (Shared - 2.15 GB used) APFS Mount point: /private/var/vm disk3s2 - C****************E 4.00 TB (248.53 GB free) Journaled HFS+ Mount point: /Volumes/C****************E disk4s2 - A*****1 4.00 TB (3.42 TB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/A*****1 Network: Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 24 KB available iCloud Status: 220 pending files System Software: macOS Mojave 10.14.6 (18G7016) Time since boot: About 2 days Configuration Files: File /etc/sysctl.conf exists but not expected Security: System Status Gatekeeper Enabled System Integrity Protection Disabled Unsigned Files: Launchd: /Library/LaunchAgents/com.avid.interplay.dmfservice.plist Executable: /Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avid.backgroundservicesmanager.plist Executable: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app/Contents/MacOS/AvidBackgroundServicesManager Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avid.interplay.editorbroker.plist Executable: ./RunAvidEditorBroker.bash /Applications/Avid/EditorTranscode/DBScript 0 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avid.interplay.editortranscodestatus.plist Executable: ./AvidEditorTranscodeStatusMac.bash /Applications/Avid/EditorTranscode/rnc-central 0 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avid.interplay.editortranscode.plist Executable: /Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Contents/MacOS/RunEditorTranscode.bash Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avid.dmfsupportsvc.plist Executable: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/MacOS/AvidDMFSupportSvc Details: Exact match found in the whitelist - probably OK 32-bit Applications: 26 32-bit apps Kernel Extensions: /Applications/Disk Drill.app [Not Loaded] SecureDisk.kext (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext (1.0 - SDK 10.16) /Applications/GlobalProtect.app [Not Loaded] gplock.kext (5.1.4 - SDK 10.10) [Not Loaded] gpsplit.kext (5.1.4 - SDK 10.10) [Loaded] pangpd.kext (5.1.4 - SDK 10.10) /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext (8.10.1 - SDK 10.13) /Library/Extensions [Not Loaded] AvidDX.kext (5.9.3 - SDK 10.11) [Loaded] dfsfuse.kext (45.2 - SDK 10.16) /System/Library/Extensions [Loaded] HoRNDIS.kext (8.0 - SDK 10.6) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 117 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 172 Apple tasks [Running] 123 Apple tasks Launch Agents: [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-12-05) [Not Loaded] com.avid.avidlink.plist (Avid Technology Inc - installed 2020-10-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-12-09) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-16) [Not Loaded] com.avid.interplay.editortranscode.plist (? 3be95b8d - installed 2021-01-31) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] com.avid.dmfsupportsvc.plist (? b3310ad0 - installed 2020-04-17) [Not Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2020-11-27) [Running] com.paloaltonetworks.gp.pangps.plist (Palo Alto Networks - installed 2021-04-30) [Not Loaded] com.avid.backgroundservicesmanager.plist (? 133f6fbb - installed 2020-12-16) [Not Loaded] com.avid.interplay.dmfservice.plist (? aac1ddaa - installed 2020-04-17) [Not Loaded] com.avid.transcodeserviceworker.plist (Avid Technology Inc - installed 2021-01-31) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Running] com.paloaltonetworks.gp.pangpa.plist (Palo Alto Networks - installed 2021-04-30) Launch Daemons: [Not Loaded] com.paloaltonetworks.gp.pangpsd.plist (Palo Alto Networks - installed 2021-04-30) [Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2020-03-10) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-12-05) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-16) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2020-12-11) [Running] com.avid.interplay.editorbroker.plist (? dbf8b72b - installed 2021-01-31) [Running] com.avid.interplay.editortranscodestatus.plist (? ed44ae64 - installed 2021-01-31) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2020-11-27) [Running] com.avid.hub.service.plist (Avid Technology Inc - installed 2020-03-10) User Launch Agents: [Not Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-12-09) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) User Login Items: Google Chrome.app (Google, Inc. - installed 2021-05-11) (/Applications/Google Chrome.app) Google Drive.app (Google, Inc. - installed 2021-05-19) (/Applications/Google Drive.app) WDDriveUtilityHelper.app (Western Digital Corporation Branded Products Group - installed 2020-06-28) (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app) Internet Plug-ins: SharePointBrowserPlugin: 14.0.0 (installed 2020-08-17) AdobeAAMDetect: 3.0.0.0 (installed 2020-12-05) QuickTime Plugin: 7.7.3 (installed 2019-09-20) User Internet Plug-ins: Aspera Web 3.9.9.177872: 3.9.9 (installed 2020-04-18) Safari Extensions: Webex Meetings - App Store (installed 2020-09-04) 3rd Party Preference Panes: EUCON (installed 2020-02-09) Time Machine: Skip System Files: Mobile backups: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1.03 TB - Disk used: 583.43 GB Destinations: C****************E [Local] Total size: 4.00 TB Total number of backups: 104 Oldest backup: 2019-09-23 08:24:07 Last backup: 2021-05-19 20:32:14 A*****1 [Local] (Last used) Total size: 4.00 TB Total number of backups: 17 Oldest backup: 2021-05-10 20:23:29 Last backup: 2021-05-19 21:27:47 Performance: System Load: 0.87 (1 min ago) 0.69 (5 min ago) 0.82 (15 min ago) Nominal I/O speed: 0.37 MB/s File system: 19.44 seconds Write speed: 547 MB/s Read speed: 1486 MB/s CPU Usage: Type Overall System 3 % User 1 % Idle 96 % Top Processes by CPU: Process (count) CPU (Source - Location) kernel_task 8.38 % (Apple) EtreCheckPro 3.34 % (Etresoft, Inc.) WindowServer 0.32 % (Apple) Google Chrome Helper (4) 0.16 % (Google, Inc.) HP RGS Receiver 0.10 % (HP Inc.) Top Processes by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (32) 5.90 GB (Google, Inc.) Google Chrome 1.40 GB (Google, Inc.) dmsdb.hsql --dbname.0 dmsdb 1.09 GB (? - ../TranscodeService/EditorTranscode.app) org.eclipse.osgi.jar com.avid.central.launcher.Main -consoleLog -console 823 MB (? - ../TranscodeService/EditorTranscode.app) mds_stores 795 MB (Apple) Top Processes by Network Use: Process Input / Output (Source - Location) mDNSResponder 49 MB / 19 MB (Apple) PanGPS 1 MB / 816 KB (Palo Alto Networks) netbiosd 401 KB / 539 KB (Apple) apsd 108 KB / 576 KB (Apple) zoom.us 53 KB / 52 KB (Zoom Video Communications, Inc.) Virtual Memory Information: Available RAM 42.34 GB Free RAM 33.87 GB Used RAM 21.66 GB Cached files 8.48 GB Swap Used 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-04-30 MRTConfigData (1.78) 2021-04-30 GlobalProtect (0) 2021-05-03 HP ZCentral Remote Boost Receiver (20.1.1) 2021-05-05 Mimeo Photos (4.3.3) 2021-05-13 DaVinci Resolve (17.2.0) 2021-05-14 iBoostUp (9.1) 2021-05-14 XProtectPlistConfigData (2146) 2021-05-18 Motif (2.6.0) 2021-05-19 Google Drive (1.3.16.173) Diagnostics Information (past 7 days): 2021-05-18 22:28:53 signpost_reporter CPU /usr/libexec/signpost_reporter 2021-05-18 17:42:08 trustd CPU /usr/libexec/trustd 2021-05-18 13:42:57 HP RGS Receiver.app CPU /Applications/HP RGS Receiver.app 2021-05-18 13:07:53 Last Shutdown Cause: -63 - Unknown 2021-05-17 19:23:52 CleanMyMac X.app CPU /Applications/CleanMyMac X.app 2021-05-01 00:41:43 Kernel Panic End of report