EtreCheck version: 5.2 (5029) Report generated: 2019-05-09 12:20:40 Download EtreCheck from https://etrecheck.com Runtime: 1:47 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: keyboard freeze Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Adware - Adware detected. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) MacBook Pro Model: MacBookPro11,4 1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600  ok BANK 1/DIMM0 - 8 GB DDR3 1600  ok Battery: Health = Normal - Cycle count = 283 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD 2880 x 1800 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 180.20 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - m**********************a (APFS) (Shared - 4 MB used) Mounted Volumes: disk1s1 - Macintosh HD 250.79 GB (68.81 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] (Shared - 1.07 GB used) APFS Mount point: /private/var/vm disk1s5 - m**********************a 250.79 GB (68.81 GB free) APFS Mount point: /Volumes/m**********************a Network: Interface en4: Thunderbolt Ethernet Interface en6: iPad Interface en5: iPhone Interface fw0: Thunderbolt FireWire Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.4 (18E226) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: CleanMyMac and MalwareBytes Adware: Launchd: ~/Library/LaunchAgents/com.MainSearch.plist Executable: ~/Library/Application Support/com.MainSearch/MainSearch r Reason: Adware pattern match Launchd: /Library/LaunchDaemons/com.MainSearchDaemon.plist Executable: /Library/Application Support/com.MainSearchDaemon/MainSearch r Reason: Adware pattern match Unsigned Files: Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist Executable: '~/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' --args -scheduled Details: Exact match found in the whitelist - probably OK 32-bit Applications: 27 32-bit apps Kernel Extensions: /System/Library/Extensions UsbEthernetGadget.kext (1.0.0d1) WD1394HPDriver.kext (1.0.9) WDUSBHPDriver.kext (1.0.11) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 170 Apple tasks [Running] 115 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 187 Apple tasks [Running] 114 Apple tasks Launch Daemons: [Loaded] com.MainSearchDaemon.plist (Adware - installed 2019-02-24) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-03-26) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-03-21) [Loaded] com.bombich.ccc.plist (? 41245744 - installed 2013-03-06) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-17) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-04-27) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-24) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-03-09) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Launch Agents: [Loaded] com.MainSearch.plist (Adware - installed 2018-11-24) [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2011-11-30) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-14) [Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2015-10-28) User Login Items: Dropbox.app (Dropbox, Inc. - installed 2019-05-08) (Application - /Applications/Dropbox.app) ZoomOpener.app (? - installed 2019-01-28) (Application - ~/.zoomus/ZoomOpener.app) Internet Plug-ins: Flip4Mac WMV Plugin: 3.2.0.16 (? - installed 2017-04-01) FlashPlayer-10.6: 32.0.0.171 (Adobe Systems, Inc. - installed 2019-04-10) AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2017-12-04) AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2017-12-04) Flash Player: 32.0.0.171 (Adobe Systems, Inc. - installed 2019-04-10) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2017-04-01) Silverlight: 5.1.30514.0 (? - installed 2017-04-01) iPhotoPhotocast: 7.0 (Apple - installed 2017-04-01) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-04-04) BluetoothAudioPlugIn: 6.0.11 (Apple - installed 2019-04-04) AirPlay: 2.0 (Apple - installed 2019-04-04) AppleAVBAudio: 740.1 (Apple - installed 2019-04-04) BridgeAudioSP: 5.39 (Apple - installed 2019-04-04) iSightAudio: 7.7.3 (Apple - installed 2019-04-04) 3rd Party Preference Panes: Flash Player (installed 2019-03-26) Flip4Mac WMV (installed 2013-03-29) Time Machine: Time Machine information not available without Full Drive Access. 10 local snapshots Oldest local snapshot: 2019-05-04 08:39:14 Last local snapshot: 2019-05-08 18:20:15 Performance: System Load: 1.99 (1 min ago) 2.63 (5 min ago) 1.59 (15 min ago) Nominal I/O speed: 8.47 MB/s File system: 23.20 seconds Write speed: 986 MB/s Read speed: 1999 MB/s CPU Usage Snapshot: Type Overall System 17 % User 7 % Idle 76 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 183.33 % (?) EtreCheck 4.74 % (App Store) firefox 0.12 % (Mozilla Corporation) Dropbox 0.11 % (Dropbox, Inc.) sharingd 0.09 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 650 MB (App Store) firefox 399 MB (Mozilla Corporation) App Store 297 MB (Apple) plugin-container 262 MB (Mozilla Corporation) Dropbox 206 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 295 KB / 48 KB (Apple) Dropbox 97 KB / 207 KB (Dropbox, Inc.) firefox 105 KB / 25 KB (Mozilla Corporation) Mail 37 KB / 7 KB (Apple) apsd 6 KB / 11 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 7.81 GB Used RAM: 5.65 GB Cached files: 2.55 GB Available RAM: 10.35 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-04-10 Adobe Flash Player 2019-04-19 Gatekeeper Configuration Data (165) 2019-05-02 XProtectPlistConfigData (2103) 2019-05-02 MRTConfigData (1.41) 2019-05-09 Keynote (9.0) 2019-05-09 EtreCheck (5.2) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report