EtreCheck version: 5.6.2 (5220) Report generated: 2020-10-28 10:32:08 Download EtreCheck from https://etrecheck.com Runtime: 1:47 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy Photos CPU usage - Photos processes are using large amounts of CPU. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2019) iMac Model: iMac19,1 3 GHz Intel Core i5 (i5-8500) CPU: 6-core 16 RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - Empty BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - Empty Video Information: Radeon Pro 570X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 255.06 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 499.96 GB (Shared - 255.06 GB used, 345.21 GB available, 242.04 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 499.96 GB (Shared - 2.15 GB used, 242.04 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Mojave 10.14.6 (18G95) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Executable file is not accessible without Full Drive Access Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 76 32-bit Applications: 37 32-bit apps Kernel Extensions: /Library/Application Support/Malwarebytes/MBAM/Kext MB_MBAM_Protection.kext (4.0 - SDK 10.11) /Library/Extensions Dropbox.kext (1.13.0 - SDK 10.14) /Library/StagedExtensions/Applications/Parallels Desktop.app prl_hypervisor.kext (11.2.3 32663 - SDK 10.9) prl_netbridge.kext (11.2.3 32663 - SDK 10.9) prl_usb_connect.kext (11.2.3 32663 - SDK 10.9) prl_vnic.kext (11.2.3 32663 - SDK 10.9) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 170 Apple tasks [Running] 115 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 184 Apple tasks [Running] 114 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (? ed2af8df - installed 2018-02-16) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-27) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-10-27) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-10-27) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-10-27) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-11-18) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-27) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-10-27) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-02-19) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-02-19) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-27) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-10-27) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-09-26) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-05-20) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-12-03) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-11-18) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-27) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-27) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-10-27) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-09-23) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-06-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-03-10) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-02-19) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-02-19) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23) [Other] com.adobe.ARM.***.plist (? 0 - installed 2015-11-05) [Other] com.adobe.ARM.***.plist (? 0 - installed 2015-11-05) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-29) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-27) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-27) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2019-12-09) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-12-19) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Viber (Viber Media SARL. - installed 2020-05-04) Modern Login Item /Applications/Viber.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-05-21) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-27) FlashPlayer-10.6: 32.0.0.445 (? - installed 2020-10-27) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-05-15) AdobePDFViewer: 18.011.20040 (Adobe Systems, Inc. - installed 2018-05-15) Flash Player: 32.0.0.445 (? - installed 2020-10-27) SharePointBrowserPlugin: 14.0.0 (? - installed 2010-09-23) PepperFlashPlayer: 32.0.0.445 (Adobe Inc. - installed 2020-10-27) JavaAppletPlugin: 15.0.1 (Apple - installed 2015-11-07) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-04) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-09-16) AirPlay: 2.0 (Apple - installed 2019-09-16) AppleAVBAudio: 760.6 (Apple - installed 2019-09-16) BridgeAudioSP: 5.52 (Apple - installed 2019-09-16) iSightAudio: 7.7.3 (Apple - installed 2019-09-16) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-09-26) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 3.34 (1 min ago) 3.41 (5 min ago) 2.78 (15 min ago) Nominal I/O speed: 9.50 MB/s File system: 18.12 seconds Write speed: 1947 MB/s Read speed: 2740 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 31 % Idle: 61 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) photoanalysisd 127.59 % (Apple) Other processes 74.30 % (?) EtreCheck 8.50 % (App Store) photolibraryd 8.43 % (Apple) cloudphotosd 6.55 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 623 MB (App Store) Dropbox 392 MB (Dropbox, Inc.) cloudphotosd 326 MB (Apple) Mail 239 MB (Apple) AdobeReader 216 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 2 MB / 17 KB (Apple) com.apple.WebKit.Networking 971 KB / 12 KB (Apple) Other processes 466 KB / 169 KB (?) Dropbox 94 KB / 95 KB (Dropbox, Inc.) com.apple.WebKit.Networking 5 KB / 14 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.14 GB Used RAM: 6.77 GB Cached files: 7.09 GB Available RAM: 9.23 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-10-27 Microsoft AutoUpdate 2020-10-27 Microsoft Outlook 2020-10-27 Microsoft Excel 2020-10-27 Microsoft OneNote 2020-10-27 Microsoft Word 2020-10-27 Microsoft PowerPoint 2020-10-27 EtreCheck (5.6.2) 2020-10-27 Adobe Flash Player 2020-10-27 Adobe Pepper Flash Player Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Volumes/N*****E/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report