EtreCheck version: 5.6.1 (5217) Report generated: 2020-10-03 15:49:10 Download EtreCheck from https://etrecheck.com Runtime: 18:15 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Glacial slow response on iMac and â applications not respondingâ after major security update on Mojave. Even Finder and System Preferences ar e unstable after this major security update. My iMac barely boots up. Am about to try Recovery Mode. Praying that it isnâ t the CPU or mother board. Have Time Machine backups, Micromat TechTool, and AVG Antivirus running in background. Hopefully they are not causing a conflict. I k now late 2013 is â oldâ for a computer, but it was running so well unti l nowâ ¦. It took me 25 minutes to download and boot up this EtreCheck, just for example. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2013) iMac Model: iMac14,1 2.7 GHz Intel Core i5 (i5-4570R) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: Intel Iris Pro - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 883.22 GB disk1 [APFS Virtual drive] 883.22 GB (Shared by 4 volumes) disk1s1 - i*************b (APFS) (Shared - 221.45 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk0s3 - e****e (Journaled HFS+) 53.55 GB (157 MB used) disk0s4 - e****e (Mac OS Extended) 42.82 GB disk2 - WDC WD10 SPZX-08Z10 1.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - E****************** (Journaled HFS+) 999.86 GB (245.81 GB used) Mounted Volumes: disk0s3 - e****e 53.55 GB (157 MB used, 53.40 GB free) Journaled HFS+ Mount point: /Volumes/e****e disk1s1 - i*************b 883.22 GB (Shared - 221.45 GB used, 656.30 GB available, 655.66 GB free) APFS Mount point: / disk1s3 - Recovery [Recovery] 883.22 GB (Shared - 511 MB used, 655.66 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 883.22 GB (Shared - 5.37 GB used, 655.66 GB free) APFS Mount point: /private/var/vm disk2s2 - E****************** 999.86 GB (245.81 GB used, 754.06 GB free) Journaled HFS+ Mount point: /Volumes/E*****************e Network: Interface en0: Ethernet Interface en5: iPhone Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G6032) Time since boot: About 14 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and AVG Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.ARMDC.SMJobBlessHelper.plist Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/com.avg.hub.schedule.plist Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.hub.schedule.plist Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.ARMDC.Communicator.plist Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.update.plist Executable: /Applications/AVGAntivirus.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avg.userinit.plist Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.uninstall.plist Executable: /Library/Application Support/AVGAntivirus/autouninstall/autouninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.init.plist Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/init.sh Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 2 32-bit Applications: 18 32-bit apps Kernel Extensions: /Applications/TechTool Pro 11.app spdKernel.kext (Micromat, Inc., 1.0 - SDK 10.14) /Library/Checkmate/CheckmateAgent.app SPDKernel.kext (Micromat, Inc., 1.0 - SDK 10.15) /Library/StagedExtensions/Applications/AVGAntivirus.app AVGFileShield.kext (AVG Technologies CZ, s.r.o., 4.0.0 - SDK 10.12) AVGPacketForwarder.kext (AVG Technologies CZ, s.r.o., 2.1 - SDK 10.12) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 204 Apple tasks [Running] 80 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 208 Apple tasks [Running] 88 Apple tasks Launch Agents: [Not Loaded] com.avg.hub.plist (AVG Technologies CZ, s.r.o. - installed 2020-09-18) [Not Loaded] com.avg.tuneup.plist (AVG Technologies CZ, s.r.o. - installed 2020-09-01) [Not Loaded] com.avg.tuneup.update.plist (AVG Technologies CZ, s.r.o. - installed 2020-09-01) [Loaded] com.avg.userinit.plist (? 3ed33f6f - installed 2020-08-17) [Running] com.micromat.CheckmateAgent.plist (Micromat, Inc. - installed 2020-01-21) [Running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2019-09-04) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-09-17) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (? 401cc4ee - installed 2018-05-03) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (? ab4dc6ae - installed 2018-05-03) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-09-10) [Not Loaded] com.avg.hub.schedule.plist (? a81c8beb - installed 2020-09-18) [Not Loaded] com.avg.hub.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2020-09-18) [Loaded] com.avg.init.plist (? b7d61217 - installed 2020-08-17) [Not Loaded] com.avg.tuneup.engine.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2020-09-01) [Not Loaded] com.avg.tuneup.services.submit.plist (AVG Technologies CZ, s.r.o. - installed 2020-09-01) [Not Loaded] com.avg.tuneup.services.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2020-09-01) [Not Loaded] com.avg.tuneup.uninstall.plist (AVG Technologies CZ, s.r.o. - installed 2020-09-01) [Not Loaded] com.avg.tuneup.update.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2020-09-01) [Loaded] com.avg.uninstall.plist (? 70fb3cd - installed 2020-08-17) [Loaded] com.avg.update.plist (? 3d634b49 - installed 2020-08-17) [Running] com.micromat.CheckmateIdleDaemon.plist (Micromat, Inc. - installed 2020-01-21) [Running] com.micromat.CheckmateWorkerDaemon.plist (Micromat, Inc. - installed 2020-01-21) [Running] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2019-09-04) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-09-17) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-12-05) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-08-21) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-08-21) User Login Items: [Loaded] NordVPNLauncher (App Store - installed 2020-10-03) Modern Login Item /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-21) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: SharePointBrowserPlugin: 14.7.7 (? - installed 2018-08-24) ZoomUsPlugIn: 4.6.10 (20041.0408) (Zoom Video Communications, Inc. - installed 2020-04-11) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-08-22) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-09-25) AirPlay: 2.0 (Apple - installed 2020-09-25) AppleAVBAudio: 760.6 (Apple - installed 2019-08-22) BridgeAudioSP: 5.52 (Apple - installed 2020-09-25) iSightAudio: 7.7.3 (Apple - installed 2019-08-22) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 2.08 (1 min ago) 1.54 (5 min ago) 1.58 (15 min ago) Nominal I/O speed: 0.70 MB/s File system: 107.53 seconds Write speed: 45 MB/s Read speed: 64 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 36.90 % (?) App Store 7.72 % (Apple) EtreCheck 6.33 % (App Store) CalendarAgent 0.36 % (Apple) cloudphotosd 0.17 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 564 MB (App Store) App Store 200 MB (Apple) AppleSpell 137 MB (Apple) Spotlight 84 MB (Apple) soagent 84 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 267 KB / 343 KB (?) CheckmateAgent 0 B / 0 B (Micromat, Inc.) diagnostics_agent 0 B / 0 B (Apple) loginwindow 0 B / 0 B (Apple) tccd 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 77 MB Used RAM: 6.05 GB Cached files: 1.88 GB Available RAM: 1.95 GB Swap Used: 27 MB Software Installs (past 30 days): Install Date Name (Version) 2020-09-17 Microsoft AutoUpdate 2020-09-17 Microsoft Excel for Mac 2020-09-17 Microsoft Word for Mac 2020-09-17 Microsoft OneNote for Mac 2020-09-17 Microsoft PowerPoint for Mac 2020-09-18 AVGHUB 2020-09-18 Mobile Device (1.0.0.0) 2020-09-18 XProtectPlistConfigData (2131) 2020-09-25 Safari (14.0) 2020-09-25 Security Update 2020-005 (10.14.6) 2020-10-03 NordVPN IKE (5.8.0) 2020-10-03 EtreCheck (5.6.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report