EtreCheck version: 5.5.4 (5106)
Report generated: 2020-04-29 22:58:21
Download EtreCheck from https://etrecheck.com
Runtime: 2:55
Performance: Good
Sandbox: Enabled
Full drive access: Disabled

Problem: Computer is too slow

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  Limited drive access - More information may be available with Full Drive Access.
  Kernel extensions present - This machine has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Pro (Retina, 13-inch, Early 2015)
  MacBook Pro Model: MacBookPro12,1
  2.7 GHz Dual-Core Intel Core i5 (i5-5257U) CPU: 2-core
  8 RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1867  
    BANK 1/DIMM0 - 4 GB DDR3 1867  
  Battery: Health = Normal - Cycle count = 443

Video Information:
  Intel Iris Graphics 6100 - VRAM: 1536 MB
    Color LCD (built-in) 2560 x 1600

Drives:
  disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) 
  Internal PCI 5.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 121.12 GB
      disk1 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes)
        disk1s1 - M************  Data (APFS) [APFS Virtual drive] (Shared - 56.66 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 10.98 GB used)

Mounted Volumes:
  disk1s1 - M************  Data [APFS Virtual drive]
    121.12 GB (Shared - 56.66 GB used, 51.84 GB available, 50.60 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s4 - VM [APFS VM]
    121.12 GB (Shared - 2.15 GB used, 50.60 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    121.12 GB (Shared - 10.98 GB used, 51.84 GB available, 50.60 GB free)
    APFS
    Mount point: /
    Read-only: Yes

Network:
  Interface en0: Wi-Fi 2
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Catalina 10.15.4 (19E287) 
  Time since boot: About a day

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple and AVG

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
    Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
    Executable: /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 9 -l
    Details: Domain name invalid - possibly adware

  Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.avg.hub.schedule.plist
    Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/com.avg.hub.schedule.plist
    Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.avg.userinit.plist
    Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/userinit.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.avg.update.plist
    Executable: /Applications/AVGAntivirus.app/Contents/Backend/scripts/update/update.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist
    Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist
    Executable: /Library/Application Support/Fitbit Connect/galileod
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist
    Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.AngularTech.OsxHelper.plist
    Executable: /Library/PrivilegedHelperTools/com.AngularTech.OsxHelper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.avg.init.plist
    Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/init.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist
    Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
    Executable: /Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1
    Details: Domain name invalid - possibly adware

  Launchd: /Library/LaunchDaemons/com.avg.uninstall.plist
    Executable: /Library/Application Support/AVGAntivirus/autouninstall/autouninstall.sh
    Details: Exact match found in the whitelist - probably OK

  Running app: S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor
  Running app: com.macpaw.CleanMyMac4.HealthMonitor
  Running app: com.macpaw.CleanMyMac4.Menu

  Login Item: /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app

  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin
  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

  Apps: 8

32-bit Applications:
  5 32-bit apps

Kernel Extensions:
  /Applications/AVGAntivirus.app
    AVGFileShield.kext (4.0.0 - SDK 10.12)
    AVGPacketForwarder.kext (2.1 - SDK 10.12)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  156 Apple tasks
  [Running]  141 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  172 Apple tasks
  [Running]  129 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-13)
  [Not Loaded] com.avg.hub.plist (AVG Technologies CZ, s.r.o. - installed 2020-04-14)
  [Loaded] com.avg.userinit.plist (? 3ed33f6f  - installed 2020-03-30)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-22)

Launch Daemons:
  [Loaded] com.AngularTech.OsxHelper.plist (? ee058e30  - installed 2017-02-23)
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07)
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27)
  [Not Loaded] com.avg.hub.schedule.plist (? a81c8beb  - installed 2020-04-14)
  [Not Loaded] com.avg.hub.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2020-04-14)
  [Loaded] com.avg.init.plist (? b7d61217  - installed 2020-03-30)
  [Loaded] com.avg.uninstall.plist (? 70fb3cd  - installed 2020-03-30)
  [Loaded] com.avg.update.plist (? 3d634b49  - installed 2020-03-30)
  [Running] com.fitbit.galileod.plist (? 485714a8  - installed 2016-08-09)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-22)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2014-05-09)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15)

User Launch Agents:
  [Loaded] com.cisco.videoguard10.plist (? 0  - installed 2019-01-03)
  [Loaded] com.cisco.videoguard10.uninstall.plist (? 0  - installed 2019-01-03)
  [Other] com.cisco.videoguardmonitor.plist (? 0  - installed 2019-01-03)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21)
  [Loaded] com.google.keystone.agent.plist (? 0  - installed 2020-03-14)
  [Loaded] com.google.keystone.xpcservice.plist (? 0  - installed 2020-03-14)
  [Other] com.jdibackup.ZipCloud.autostart.plist (? 0  - installed 2015-04-12)
  [Other] com.jdibackup.ZipCloud.notify.plist (? 0  - installed 2015-04-12)
  [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-22)
  [Other] com.valvesoftware.steamclean.plist (? 0  - installed 2018-08-11)

User Login Items:
  [Not Loaded] AppCleaner Helper (? - installed 2017-02-23)
    Modern Login Item
    /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app

Internet Plug-ins:
  Silverlight: 5.1.40728.0 (? - installed 2015-11-21)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-29)
  AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-29)
  MeetingJoinPlugin:  (? - installed 2017-03-30)
  PepperFlashPlayer: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)
  SharePointBrowserPlugin: 14.4.2 (? - installed 2015-09-17)

User Internet Plug-ins:
  User Internet Plug-ins need Full Drive Access

User Audio Plug-ins:
  User Audio Plug-ins need Full Drive Access

User iTunes Plug-ins:
  User iTunes Plug-ins need Full Drive Access

3rd Party Preference Panes:
  Flash Player (Adobe Systems, Inc. - installed 2020-03-27)

Time Machine:
  Time Machine information not available without Full Drive Access.

Performance:
  System Load: 1.55 (1 min ago) 2.07 (5 min ago) 3.38 (15 min ago)
  Nominal I/O speed: 0.89 MB/s
  File system: 67.66 seconds
  Write speed: 574 MB/s
  Read speed: 1334 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 3 %
  User: 4 %
  Idle: 92 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 20.78 % (?)
  EtreCheck 8.46 % (App Store)
  Google Chrome 0.28 % (Google, Inc.)
  Dropbox 0.13 % (Dropbox, Inc.)
  com.apple.geod 0.10 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 507 MB (App Store)
  Google Chrome 265 MB (Google, Inc.)
  Microsoft Word 222 MB (Microsoft Corporation)
  Microsoft Outlook 148 MB (Microsoft Corporation)
  Dropbox 107 MB (Dropbox, Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 1 MB / 615 KB (?)
  Dropbox 295 KB / 265 KB (Dropbox, Inc.)
  AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple)
  SystemUIServer 0 B / 744 B (Apple)
  routined 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 539 MB
  Used RAM: 5.42 GB
  Cached files: 2.06 GB

  Available RAM: 2.58 GB
  Swap Used: 322 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-04-14 Adobe Pepper Flash Player
  2020-04-14 AVGHUB
  2020-04-19 Microsoft OneNote for Mac
  2020-04-19 Microsoft PowerPoint for Mac
  2020-04-19 Microsoft Excel for Mac
  2020-04-19 Microsoft Word for Mac
  2020-04-19 Microsoft Outlook for Mac
  2020-04-19 macOS Catalina (10.15.4)
  2020-04-19 Voice Update - Arthur (1.3.13)
  2020-04-19 MRTConfigData (1.58)
  2020-04-19 XProtectPlistConfigData (2119)
  2020-04-22 Microsoft AutoUpdate
  2020-04-29 CleanMyMac X (4.6.2)
  2020-04-29 Cleaner-App (8.0.2)
  2020-04-29 EtreCheck (5.5.4)

Clean up:
  ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
    ~/Library/Application Support/Steam/SteamApps/steamclean
    Executable not found
  ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
    /Applications/ZipCloud.app/Contents/Resources/Utility.app
    Executable not found
  ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
    /Applications/ZipCloud.app/Contents/Resources/Utility.app
    Executable not found

Diagnostics Information (past 7-30 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report