EtreCheck version: 5.4.4 (5063) Report generated: 2019-11-09 20:26:36 Download EtreCheck from https://etrecheck.com Runtime: 2:11 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 1 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 16 RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667  BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667  Video Information: Radeon Pro 560X - VRAM: 4 GB iMac 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes) disk2s1 - M************************************** Data (APFS) [APFS Virtual drive] (Shared - 399.39 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk2s5 - i*********************************) (APFS) (Shared - 10.77 GB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes) disk2s1 - M************************************** Data (APFS) [APFS Virtual drive] (Shared - 399.39 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk2s5 - i*********************************) (APFS) (Shared - 10.77 GB used) disk3 - WD Elements SE 25FF 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - i*************e (Journaled HFS+) 701.39 GB (583.42 GB used) disk3s3 - Recovery HD (Journaled HFS+) [Recovery] 784 MB disk3s4 [APFS Container] 1.30 TB disk4 [APFS Virtual drive] 1.30 TB (Shared by 5 volumes) disk4s1 - i***************** Data (APFS) (Shared - 730.87 GB used) disk4s2 - i***************a (APFS) (Shared - 10.82 GB used) disk4s3 - Preboot (APFS) [APFS Preboot] (Shared) disk4s4 - Recovery (APFS) [Recovery] (Shared) disk4s5 - VM (APFS) [APFS VM] (Shared) disk3s5 - i***************e (Journaled HFS+) 2.00 TB (1.51 TB used) Mounted Volumes: disk2s1 - M************************************** Data [APFS Virtual drive] 1.03 TB (Shared - 399.39 GB used - 607.96 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 1.03 TB (Shared - 4.30 GB used - 607.96 GB free) APFS Mount point: /private/var/vm disk2s5 - i*********************************) 1.03 TB (Shared - 10.77 GB used - 607.96 GB free) APFS Mount point: / Read-only: Yes disk3s2 - i*************e 701.39 GB (583.42 GB used - 117.96 GB free) Journaled HFS+ Mount point: /Volumes/i*************e Owners enabled: No disk3s5 - i***************e 2.00 TB (1.51 TB used - 486.26 GB free) Journaled HFS+ Mount point: /Volumes/i***************e disk4s1 - i***************** Data 1.30 TB (Shared - 730.87 GB used - 546.97 GB free) APFS Mount point: /Volumes/i***************** Data Owners enabled: No disk4s2 - i***************a 1.30 TB (Shared - 10.82 GB used - 546.97 GB free) APFS Mount point: /Volumes/i***************a Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.1 (19B88) Time since boot: About 11 hours Configuration Files: File /etc/launchd.conf exists but not expected Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.google.GoogleML.plist Executable: /Library/Google/GoogleML/GoogleML.bundle/Contents/MacOS/googleml-modwatch Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.slinkware.slinkDaemon.plist Executable: /Library/Application Support/Slink/slinkDaemon -launchd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.logmein.raupdate.plist Executable: /Library/Application Support/LogMeIn/update/raupdate ' /s' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.tunnelbear.mac.tbeara.plist Executable: ~/Library/Application Support/TunnelBear/com.tunnelbear.mac.tbeara Details: Exact match found in the whitelist - probably OK 32-bit Applications: 27 32-bit apps Kernel Extensions: /Library/Application Support/LogMeIn/drivers LogMeInSoundDriver.kext (4.1.9795) /Library/Extensions MaxtorPowSecDriver.kext (1.1.0) com_cy_driver_USB_Device.kext (1.4.0) IOFireWireMxBt.kext (2.0.1) VirtualPCNetworking1040.kext (7.0.3) Startup Items: MxBtDaemon Path: /Library/StartupItems/MxBtDaemon RetroRun Path: /Library/StartupItems/RetroRun VisualSniffPerms Path: /Library/StartupItems/VisualSniffPerms RetroClient Path: /Library/StartupItems/RetroClient System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 155 Apple tasks [Running] 139 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 165 Apple tasks [Running] 137 Apple tasks [Other] One Apple task Launch Agents: [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-09-14) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-25) [Other] com.epson.eventmanager.agent.plist (? cd93600d - installed 2016-12-09) [Other] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-08-02) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-11-06) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-11-06) [Other] com.logmein.LMILaunchAgentFixer.plist (? 2c91a132 - installed 2013-05-31) [Not Loaded] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2018-09-26) [Not Loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2018-09-26) [Not Loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2018-09-26) [Other] com.machangout.glims.agent.plist (? 1cf98c36 - installed 2010-06-15) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-11) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-05-21) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-05-21) [Running] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2019-10-25) [Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2019-10-25) [Other] jp.co.canon.SELPHYCP.BG.plist (? 6c0813be - installed 2009-09-07) Launch Daemons: [Loaded] WDDiscoveryService.HelperTool.plist (Western Digital Corporation Branded Products Group - installed 2019-10-04) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-10-21) [Other] com.google.GoogleML.plist (? 1c408a2f - installed 2008-03-25) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-11-06) [Not Loaded] com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2018-09-26) [Loaded] com.logmein.raupdate.plist (? 1264939f - installed 2012-07-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-11) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.prosoftnet.idsyncdaemon.plist (IDrive Incorporated - installed 2019-09-27) [Running] com.prosoftnet.idwifimanager.plist (IDrive Incorporated - installed 2019-09-27) [Loaded] com.raynersw.nshctldo.plist (? 8aa2229 - installed 2015-11-10) [Loaded] com.raynersw.nshfixer.plist (? 6f010a17 - installed 2015-03-30) [Loaded] com.regularrateandrhythm.rowmotehelperaide.plist (Evan Schoenberg, M.D. - installed 2014-12-08) [Loaded] com.rogueamoeba.instanton-agent.plist (? c3a85319 - installed 2014-09-20) [Other] com.slinkware.slinkDaemon.plist (? 7008b87a - installed 2011-07-10) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-04-11) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-05-21) [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-03-03) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2019-10-27) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2011-07-31) [Running] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2018-04-30) [Other] com.zeobit.MacKeeper.Helper.plist (? 0 - installed 2012-03-29) [Loaded] uk.co.markallan.clamxav.freshclam.plist (App Store - installed 2013-01-23) User Login Items: BarTunesHelper (App Store - installed 2018-10-03) (Modern Login Item - /Applications/BarTunes.app/Contents/Library/LoginItems/BarTunesHelper.app) Button Shortcuts Launcher (App Store - installed 2019-11-09) (Modern Login Item - /Applications/Button Shortcuts.app/Contents/Library/LoginItems/Button Shortcuts Launcher.app) CCC User Agent.app (Bombich Software, Inc. - installed 2019-10-19) (Application - /Applications/Carbon Copy Cloner 5.03.app/Contents/Library/LoginItems/CCC User Agent.app) CopiedLauncher (App Store - installed 2017-12-23) (Modern Login Item - /Applications/Copied.app/Contents/Library/LoginItems/CopiedLauncher.app) Day One Classic Reminders (App Store - installed 2019-11-09) (Modern Login Item - /Applications/Day One Classic.app/Contents/Library/LoginItems/Day One Classic Reminders.app) Dropbox.app (Dropbox, Inc. - installed 2019-10-31) (Application - /Applications/Dropbox.app) Hidden Files Toggle.app (App Store - installed 2016-03-15) (Application - /Applications/Hidden Files Toggle.app) Magnet.app (App Store - installed 2019-11-09) (Application - /Applications/Magnet.app) MonosnapLauncher (App Store - installed 2019-11-09) (Modern Login Item - /Applications/Monosnap.app/Contents/Library/LoginItems/MonosnapLauncher.app) Launcher (App Store - installed 2019-10-23) (Modern Login Item - /Applications/Notebook.app/Contents/Library/LoginItems/Launcher.app) Pod Magician.app (App Store - installed 2019-02-11) (Application - /Applications/Pod Magician.app) Printer Pro Desktop.app (Readdle Inc. - installed 2019-06-12) (Application - /Applications/Printer Pro Desktop.app) myPoint Light LIH (App Store - installed 2018-08-20) (Modern Login Item - /Applications/myPoint Light S.app/Contents/Library/LoginItems/myPoint Light LIH.app) Mail.app (Apple - installed 2019-10-30) (Application - /System/Applications/Mail.app) AmphetamineLoginHelper (App Store - installed 2019-06-11) (Modern Login Item - ~/Desktop - ***siMac 14Oct13/Applications/Amphetamine.app/Contents/Library/LoginItems/AmphetamineLoginHelper.app) Internet Plug-ins: DirectorShockwave: 11.0.3r472 (? - installed 2013-10-22) o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-16) LogMeInSafari64: 1.0.586 (? - installed 2013-10-22) PrintDialogExt: 6.1 (? - installed 2008-06-17) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2013-10-22) RealPlayer Plugin: (? - installed 2013-10-22) Silverlight: 5.1.50901.0 (? - installed 2017-03-18) LogMeIn: 1.0.586 (? - installed 2013-10-22) PDF Browser Plugin: 2.4.4 (? - installed 2013-10-22) PDEPrint: 2.0 (? - installed 2005-03-17) iPhotoPhotocast: 7.0 (Apple - installed 2013-10-22) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-12) LogMeInSafari32: 1.0.586 (? - installed 2013-10-22) NPDjVu: (? - installed 2013-10-22) Audio Plug-ins: InstantOn: 8.0.1 (? - installed 2014-09-20) Safari Extensions: Notebook Web Clipper - App Store (installed 2019-10-23) Time Machine: Time Machine information not available without Full Drive Access. 13 local snapshots Oldest local snapshot: 2019-11-08 23:38:45 Last local snapshot: 2019-11-09 19:38:23 Performance: System Load: 3.26 (1 min ago) 2.59 (5 min ago) 2.20 (15 min ago) Nominal I/O speed: 5.25 MB/s File system: 20.44 seconds Write speed: 637 MB/s Read speed: 1501 MB/s CPU Usage Snapshot: Type Overall System 2 % User 23 % Idle 75 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent.xpc (81) 99.92 % (Apple) Other processes 18.38 % (?) com.apple.SpeechRecognitionCore.speechrecognitiond.xpc 15.48 % (Apple) EtreCheck 10.82 % (App Store) DictationIM 3.32 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 671 MB (App Store) DictationIM 602 MB (Apple) Safari 528 MB (Apple) com.apple.SpeechRecognitionCore.speechrecognitiond.xpc 297 MB (Apple) ReadKit 193 MB (App Store) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 28 MB / 19 MB (?) Mail 9 MB / 239 KB (Apple) Dropbox 785 KB / 833 KB (Dropbox, Inc.) com.apple.WebKit.Networking.xpc 724 KB / 78 KB (Apple) Monosnap 3 KB / 993 B (App Store) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 23 MB Used RAM: 13.07 GB Cached files: 2.90 GB Available RAM: 2.93 GB Swap Used: 1.57 GB Software Installs (past 30 days): Install Date Name (Version) 2019-10-13 PhoneLog Pro (3.6.0) 2019-10-16 MRTConfigData (1.50) 2019-10-18 OneDrive (19.152.1013) 2019-10-19 Button Shortcuts (2.2.5) 2019-10-23 Magnet (2.4.5) 2019-10-23 ReadKit (2.6.3) 2019-10-23 Notebook (4.3) 2019-10-25 Kamino (2.1.0(289)) 2019-10-25 iA Writer (5.3.2) 2019-10-29 Monosnap (3.6.4) 2019-10-29 mSecure 5 (5.7.0) 2019-10-30 XProtectPlistConfigData (2107) 2019-10-31 Smart Converter (3.0.1) 2019-10-31 Pixelmator (3.8.8) 2019-10-31 Day One (4.2.3) 2019-11-02 Slack (4.1.2) 2019-11-03 FileMaker Pro 16 Advanced 2019-11-03 FileMaker Pro 16.0.6.600 Advanced Updates 2019-11-09 Speedtest (1.7) 2019-11-09 EtreCheck (5.4.4) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchAgents/com.epson.eventmanager.agent.plist /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager Executable not found ~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist /Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper Executable not found /Library/LaunchAgents/jp.co.canon.SELPHYCP.BG.plist /Library/Printers/Canon/SELPHYCP/Utilities/SELPHY CP Notificator.app/Contents/MacOS/SELPHY CP Notificator Executable not found /Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist /Library/Application Support/LogMeIn/bin/LMILaunchAgentFixer.app/Contents/MacOS/LMILaunchAgentFixer Executable not found /Library/LaunchAgents/com.machangout.glims.agent.plist /Library/Application Support/Glims/Agent/Glims Agent.app/Contents/MacOS/Glims Agent Executable not found Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report