EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-07-08 17:05:23 Download EtreCheckPro from https://etrecheck.com Runtime: 14:33 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2016) MacBook Pro Model: MacBookPro13,3 2.7 GHz Quad-Core Intel Core i7 (i7-6820HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 85 Video Information: Intel HD Graphics 530 - VRAM: 1536 MB AMD Radeon Pro 455 - VRAM: 2 GB Color LCD (built-in) 3840 x 2400 PL2451 1920 x 1080 Drives: disk0 - APPLE SSD SM1024L 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 910.73 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 449 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1s5 (APFS) [APFS Container] (Shared) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) disk2 - LaCie Rugged USB-C 4.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - L***e (Mac OS Extended (Case-sensitive, Journaled)) 4.00 TB (3.43 TB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 910.73 GB used, 75.29 GB available, 69.67 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 449 MB used, 69.67 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 3.22 GB used, 69.67 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.33 GB used, 75.29 GB available, 69.67 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1.00 TB (Shared - 3 MB used, 69.67 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - L***e 4.00 TB (3.43 TB used, 568.00 GB available, 567.97 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/L***e Network: Interface usbmodem14412: MBED CMSIS-DAP Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface wchusbserial14410: USB2.0-Serial Interface wchusbserial1450: USB2.0-Serial 2 Interface wchusbserial14120: USB2.0-Serial 3 Interface wchusbserial14130: USB2.0-Serial 4 Interface usbserial-A50285BI: FT232R USB UART Interface wchusbserial14510: USB2.0-Serial 5 Interface usbserial-14130: USB2.0-Serial 6 Interface usbserial-14120: USB2.0-Serial 7 Interface wchusbserial14610: USB2.0-Serial 8 Interface usbserial-14610: USB2.0-Serial 9 Interface wchusbserial14110: USB2.0-Serial 10 Interface usbserial-14110: USB2.0-Serial 11 Interface en7: USB 10/100/1000 LAN Interface en10: Mendel Interface en11: Lenovo USB-C Hub Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 25.13 GB available System Software: macOS Big Sur 11.4 (20F71) Time since boot: About 3 days Configuration Files: /etc/hosts - Count: 1 Notifications: Slack.app 10 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.aciseagentd.plist Executable: /opt/cisco/anyconnect/bin/aciseagentd -d Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.ciscod.plist Executable: /opt/cisco/hostscan/bin/ciscod -d Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/CWSAssistantPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Kernel Extensions: /Library/Application Support/VirtualBox [Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.22) [Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.22) [Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.22) [Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.22) /Library/Extensions [Not Loaded] dfsfuse.kext - com.google.drivefs.filesystems.dfsfuse (45.2 - SDK 10.16) [Not Loaded] SiLabsUSBDriver.kext - com.silabs.driver.CP210xVCPDriver (5.0.10 - SDK 10.14) [Not Loaded] usbserial.kext - com.wch.usbserial (1.1.1 - SDK 10.9) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 157 Apple tasks [Running] 161 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 173 Apple tasks [Running] 151 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-05-31) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-15) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-15) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-06-16) [Not Loaded] com.oracle.java.Java-Updater.plist (? c72ffed5 - installed 2021-04-08) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-06-03) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-06-03) [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed ) [Not Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2021-04-25) Launch Daemons: [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-15) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-03-26) [Loaded] com.cisco.anyconnect.aciseagentd.plist (? edfa2e07 - installed 2017-08-21) [Other] com.cisco.anyconnect.ciscod.plist (? d78c2ec9 - installed 2017-08-21) [Running] com.docker.vmnetd.plist (Docker Inc - installed 2021-05-05) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-06-16) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-11) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2021-04-08) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-05-28) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-06-03) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2021-05-27) [Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2021-04-25) User Launch Agents: [Running] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-05-31) [Running] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-15) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-07-08) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-07-08) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-09) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2021-05-27) Internet Plug-ins: JavaAppletPlugin: Java 8 Update 291 build 10 (? - installed 2021-06-16) MeetingJoinPlugin: 1.0 (? - installed 2019-06-05) Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2021-06-03) 3rd Party Preference Panes: Java (? - installed 2021-04-08) Backup: Time Machine information not available without Full Drive Access. 12 local snapshots Oldest local snapshot: 2021-07-07 17:08:55 Last local snapshot: 2021-07-08 16:16:40 Performance: System Load: 115.65 (1 min ago) 83.34 (5 min ago) 45.37 (15 min ago) Nominal I/O speed: 2.32 MB/s File system: 120.01 seconds (timed out) Write speed: 271 MB/s Read speed: 642 MB/s CPU Usage Snapshot: Type Overall System: 14 % User: 18 % Idle: 68 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent (21) 70.48 % (Apple) WindowServer 57.64 % (Apple) EtreCheckPro 38.14 % (Etresoft, Inc.) kernel_task 33.60 % (Apple) Safari 22.20 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) VirtualBoxVM 3.46 GB (Oracle America, Inc.) com.apple.WebKit.WebContent (21) 2.04 GB (Apple) Safari 388 MB (Apple) Mail 320 MB (Apple) EtreCheckPro 285 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 52 MB / 7 MB (Apple) com.apple.WebKit.Networking 23 MB / 1 MB (Apple) Mail 11 MB / 541 KB (Apple) ssh 5 MB / 149 KB (Apple) netbiosd 1 MB / 330 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) suggestd 18 (Apple) VirtualBox 10 (Oracle America, Inc.) VBoxSVC 9 (Oracle America, Inc.) systemstats (2) 6 (Apple) WindowServer 6 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 14 MB Used RAM: 12.89 GB Cached files: 3.09 GB Available RAM: 3.11 GB Swap Used: 1.04 GB Software Installs (past 60 days): Install Date Name (Version) 2021-05-11 Microsoft Teams (1.00.408872) 2021-05-19 Google Drive (1.3.16.173) 2021-05-25 Malwarebytes for Mac 2021-05-27 macOS 11.4 (11.4) 2021-05-27 Oracle VM VirtualBox (6.1.22) 2021-06-01 Numbers (11.1) 2021-06-01 Keynote (11.1) 2021-06-01 Pages (11.1) 2021-06-03 TeamViewer (15.18.5) 2021-06-12 Skype for Business (16.29.57) 2021-06-14 "Malwarebytes for Mac Uninstaller" (1.0) 2021-06-14 Slack (4.17.0) 2021-06-16 Microsoft AutoUpdate (4.36.21061301) 2021-06-16 Java 8 Update 291 (1.8.291.10) 2021-06-18 iMovie (10.2.4) 2021-06-22 Microsoft Remote Desktop (10.6.7) 2021-06-22 Xcode (12.5.1) 2021-06-28 XProtectPlistConfigData (2149) 2021-06-28 MRTConfigData (1.81) 2021-07-08 Spinnaker (2.4.0.143) Diagnostics Information (past 7-30 days): 2021-07-08 16:10:52 SpinView_QT.app Crash (3 times) Executable: /Applications/Spinnaker/apps/SpinView_QT.app Details: dyld: launch, loading dependent libraries 2021-07-08 15:34:36 Acquisition Crash Executable: /Applications/Spinnaker/*/Acquisition Details: dyld: launch, loading dependent libraries 2021-07-05 21:14:35 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2021-07-05 10:41:21 UpdaterStartupUtility Crash (2 times) Executable: /Applications/Utilities/Adobe Application Manager/*/UpdaterStartupUtility Details: BUG IN CLIENT OF LIBPLATFORM: os_unfair_lock is corrupt 2021-07-02 19:36:13 /Library/Logs/DiagnosticReports/iBridge-MTFW_2021-07-02-193613_m****2.bridge Bridge Kernel Panic End of report