EtreCheckPro version: 6.6.1 (66021) Report generated: 2022-07-17 13:49:19 Download EtreCheckPro from https://etrecheck.com Runtime: 6:25 Performance: Below Average Problem: Other problem Description: Keep getting out of application memory error when there is plenty of a vailable memory Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Stuck iCloud - This computer has pending iCloud transfers. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2016) MacBook Pro Model: MacBookPro13,3 2.7 GHz Quad-Core Intel Core i7 (i7-6820HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 41 Video Information: Intel HD Graphics 530 - VRAM: 1536 MB AMD Radeon Pro 460 - VRAM: 4 GB Color LCD (built-in) 3360 x 2100 BenQ SW2700 2560 x 1440 Drives: disk0 - APPLE SSD SM1024L 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 721.41 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 420 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.24 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.24 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) disk2 - WD My Book 1235 4.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 4.00 TB disk3 [APFS Virtual drive] 4.00 TB (Shared by 6 volumes) disk3s1 - W********************k (APFS) (Shared - 15.05 GB used) disk3s2 - W*******s (APFS) (Shared - 906.57 GB used) disk3s3 - W********************** - Data (APFS) (Shared - 924.10 GB used) disk3s4 - Preboot (APFS) [APFS Preboot] (Shared - 306 MB used) disk3s5 - Recovery (APFS) [Recovery] (Shared - 628 MB used) disk3s6 - Update (APFS) (Shared - 41 KB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 721.41 GB used, 398.12 GB available, 259.70 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 420 MB used, 259.70 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 2.15 GB used, 259.70 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.24 GB used, 398.12 GB available, 259.70 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1.00 TB (Shared - 3 MB used, 259.70 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - W********************k 4.00 TB (Shared - 15.05 GB used, 2.15 TB free) APFS Mount point: /Volumes/W********************k Owners enabled: No Read-only: Yes disk3s2 - W*******s 4.00 TB (Shared - 906.57 GB used, 2.15 TB free) APFS Mount point: /Volumes/W*******s Owners enabled: No disk3s3 - W********************** - Data 4.00 TB (Shared - 924.10 GB used, 2.15 TB free) APFS Mount point: /Volumes/W********************** - Data Owners enabled: No Network: Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge iCloud Status: 13 pending files System Software: macOS Monterey 12.4 (21F79) Time since boot: About 4 days Notifications: EtreCheckPro.app one notification CCC Dashboard.app one notification Safari.app 42 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.ij.print.canonijprinterutilityhelper.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.ij.print.canonijprinterutilityhelper Launchd: /Library/LaunchDaemons/com.lexar.IRInstaller.plist Executable: /Library/PrivilegedHelperTools/com.lexar.IRInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Running app: /Library/Application Support/Tablet/PenTabletDriver.app/Contents/Resources/TabletDriver.app/Contents/MacOS/TabletDriver Running app: /Library/Application Support/Tablet/PenTabletDriver.app/Contents/Resources/ConsumerTouchDriver.app/Contents/MacOS/ConsumerTouchDriver Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 2 Old Applications: 12 x86-only apps System Extensions: [Not Loaded] Avast Antivirus System Extension - version 1.5.94 (AVAST Software a.s. - 2021-08-18) Application: - version Kernel Extensions: /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) [Not Loaded] Pen Tablet.kext - com.wacom.kext.pentablet (Pen Tablet 5.3.7-6 - SDK 10.12) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (22.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 231 Apple tasks [Running] 110 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 230 Apple tasks [Running] 113 Apple tasks Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-05-05) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-02) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-07-10) [Loaded] com.lexar.IRInstaller.plist (Not signed - installed 2021-08-18) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-05-11) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-04-27) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-07-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-31) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2021-06-09) [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2020-04-30) [Loaded] jp.co.canon.ij.print.canonijprinterutilityhelper.plist (Not signed - installed 2020-04-30) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-05-18) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2021-08-18) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-05-05) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-02) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-02) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-06-27) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-04-27) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-07-12) [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2021-06-09) [Running] com.wacom.pentablet.plist (Wacom Technology Corp. - installed 2016-10-10) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-02) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-19) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) [Other] com.symantec.NortonInstaller.plist (Not signed - installed 2017-07-29) User Login Items: [Not Loaded] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2021-08-18) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Running] Carbon Copy Cloner (Bombich Software, Inc. - installed 2022-07-10) Application /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Running] CCC Dashboard (Bombich Software, Inc. - installed 2022-07-10) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] goproapp.devicedetection (GoPro, Inc. - installed 2020-05-02) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2021-08-18) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-11-30) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-03-23) Modern Login Item /Volumes/W********************** - Data/A**********s/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-08-08) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-08-08) WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (Wacom Technology Corp. - installed 2016-10-10) JavaAppletPlugin: Java 8 Update 301 build 09 (? - installed 2021-10-03) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-05-05) 3rd Party Preference Panes: Java (? - installed 2021-06-09) Backup: Time Machine Not Configured! Skip System Files: Yes Auto backup: Yes Destinations: W********k [Local] (Last used) Total size: 0 B Total number of backups: 0 24 local snapshots Oldest local snapshot: 2022-07-16 14:37:46 Last local snapshot: 2022-07-17 13:42:25 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.13 (1 min ago) 1.52 (5 min ago) 1.35 (15 min ago) Nominal I/O usage: 0.06 MB/s File system: 29.13 seconds Write speed: 1521 MB/s Read speed: 2730 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 10.12 % (Apple) EtreCheckPro 6.16 % (Etresoft, Inc.) Adobe (3) 3.48 % (Not signed - /Applications) kernel_task 1.98 % (Apple) AdobeCRDaemon 0.26 % (Adobe Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe (3) 2.01 GB (Not signed - /Applications) EtreCheckPro 705 MB (Etresoft, Inc.) Adobe Desktop Service 125 MB (Adobe Inc.) mds_stores 101 MB (Apple) suggestd 90 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 280 MB / 11 MB (Apple) rapportd 780 KB / 698 KB (Apple) netbiosd 119 KB / 1 KB (Apple) apsd 11 KB / 18 KB (Apple) biometrickitd 11 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 8 (Apple) Adobe (3) 2 (Not signed - /Applications) RTProtectionDaemon 0 (Malwarebytes Corporation) bluetoothd 0 (Apple) AdobeCRDaemon 0 (Adobe Inc.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.66 GB Used RAM: 5.32 GB Cached files: 4.03 GB Available RAM: 10.68 GB Swap Used: 357 MB Software Installs (past 60 days): Install Date Name (Version) 2022-05-31 Microsoft Office Licensing Helper (0) 2022-06-06 mSecure (6.0.6) 2022-06-20 Templates for Numbers - DesiGN (6.1.3) 2022-06-22 Adobe Acrobat Reader DC (22.001.20142) (22.001.20142) 2022-06-27 Adobe Acrobat DC (22.001.20142) (22.001.20142) 2022-06-27 Keynote (12.1) 2022-06-27 Numbers (12.1) 2022-06-27 Pages (12.1) 2022-07-01 XProtectPlistConfigData (2161) 2022-07-08 XProtectPayloads (65) 2022-07-12 Microsoft AutoUpdate (4.49.22070801) 2022-07-12 macOS 12.4 (12.4) 2022-07-14 Adobe Acrobat DC (22.001.20169) (22.001.20169) 2022-07-14 Adobe Acrobat Reader DC (22.001.20169) (22.001.20169) 2022-07-15 Microsoft Excel (16.63.22071301) 2022-07-15 Microsoft PowerPoint (16.63.22071401) 2022-07-15 Microsoft Word (16.63.22071301) Clean up: ~/Library/LaunchAgents/com.symantec.NortonInstaller.plist ~/Downloads/Install Norton Internet Security.localized/Install Norton Internet Security.app/Contents/MacOS/Install Norton Internet Security Executable not found Diagnostics Information (past 7-30 days): 2022-07-17 13:41:23 Adobe Lightroom Classic.app Hang Executable: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app 2022-07-15 15:48:41 photoanalysisd High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-07-14 17:58:33 OtherUsersStorageExtension High CPU Use Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/OtherUsersStorageExtension.appex/Contents/MacOS/OtherUsersStorageExtension 2022-07-13 22:46:06 MTLCompilerService High CPU Use Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService 2022-07-13 18:28:00 coreduetd High CPU Use Executable: /usr/libexec/coreduetd 2022-07-13 17:57:29 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-07-13 14:47:08 triald High CPU Use Executable: /usr/libexec/triald 2022-07-13 13:49:43 PenTabletDriver Crash (75 times) Executable: /Library/Application Support/Tablet/PenTabletDriver.app 2022-07-13 13:47:16 Core Sync.app High CPU Use Executable: /Applications/Utilities/Adobe Sync/*/Core Sync.app 2022-07-12 01:02:56 IMDPersistenceAgent High CPU Use Executable: /System/Library/PrivateFrameworks/IMDPersistence.framework/XPCServices/IMDPersistenceAgent.xpc/Contents/MacOS/IMDPersistenceAgent 2022-07-10 21:14:51 Finder.app High CPU Use Executable: /System/Library/CoreServices/Finder.app End of report