EtreCheckPro version: 6.8.1 (68024)
Report generated: 2023-08-24 17:52:22
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:40
Performance: Excellent

Problem: Other problem
Description: 
Mac hung during video play but audio continues 

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  High battery cycle count - Your battery may be losing capacity.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  Limited permissions - More information may be available with Full Disk Access.

Hardware Information:
  MacBook Pro (Retina, 15-inch, Mid 2015)
    Status: Supported
  MacBook Pro Model: MacBookPro11,4
  2.2 GHz Quad-Core Intel Core i7 (i7-4770HQ) CPU: 4-core
  16 GB RAM - Not upgradeable
    BANK 0/DIMM0 - 8 GB DDR3 1600  
    BANK 1/DIMM0 - 8 GB DDR3 1600  
  Battery: Health = Normal - Cycle count = 1094

Video Information:
  Intel Iris Pro - VRAM: 1536 MB
    Color LCD (built-in) 2880 x 1800

Drives:
  disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) 
  Internal PCI 8.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 250.79 GB
      disk1 [APFS Virtual drive] 250.79 GB (Shared by 8 volumes)
        disk1s1 - M*******************  - Data (APFS) [APFS Virtual drive] (30.23 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (615 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (1.75 GB used)
        disk1s4 - VM (APFS) [APFS VM] (1.07 GB used)
        disk1s5 - Macintosh HD (APFS) (20.30 GB used)
        disk1s6 - Update (APFS) (717 KB used)
        disk1s7 (APFS) [APFS Container] (15.41 GB used)
          disk1s7s1 - Macintosh HD - Data (APFS) [APFS Snapshot] (15.41 GB used)
        disk1s8 - Update (APFS) (1 MB used)

Mounted Volumes:
  disk1s1 - M*******************  - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Used: 30.23 GB
    Shared values
      Size: 250.79 GB
      Free: 181.26 GB
      Available: 181.72 GB

  disk1s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 615 MB
    Shared values
      Size: 250.79 GB
      Free: 181.26 GB

  disk1s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 1.07 GB
    Shared values
      Size: 250.79 GB
      Free: 181.26 GB

  disk1s5 - Macintosh HD
    Filesystem: APFS
    Mount point: /Volumes/Macintosh HD
    Read-only: Yes
    Used: 20.30 GB
    Shared values
      Size: 250.79 GB
      Free: 181.26 GB

  disk1s6 - Update
    Filesystem: APFS
    Mount point: /Volumes/Update
    Used: 717 KB
    Shared values
      Size: 250.79 GB
      Free: 181.26 GB

  disk1s7s1 - Macintosh HD - Data [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 15.41 GB
    Shared values
      Size: 250.79 GB
      Free: 181.26 GB
      Available: 181.72 GB

  disk1s8 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 1 MB
    Shared values
      Size: 250.79 GB
      Free: 181.26 GB

Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Monterey 12.6.8 (21G725) 
  Time since boot: Less than an hour

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Running app: com.spotify.client.startuphelper

  Apps: 2

Applications:
  358 apps
  17 x86-only apps
  3 unsigned apps

System Launch Daemons:
  [Not Loaded]  38 Apple tasks
  [Loaded]  207 Apple tasks
  [Running]  136 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  15 Apple tasks
  [Loaded]  202 Apple tasks
  [Running]  140 Apple tasks

Launch Daemons:
  [Not Loaded] com.apple.installer.cleanupinstaller.plist (Not signed - installed 2023-08-23)
    Executable: /macOS Install Data/Locked Files/cleanup_installer

  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-29)
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer

User Launch Agents:
  [Other] com.epicgames.launcher.plist (Not signed - installed 2023-06-12)
    Command: open '/Applications/Epic Games Launcher.app' --args -silent -launchcontext=boot

  [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-06-06)
    Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded

  [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-06-06)
    Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost

  [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2023-08-24)
    Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public

User Login Items:
  [Running] Steam (Valve Corporation - installed 2023-08-24)
    Application
    /Applications/Steam.app

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    Untitled [Local] (Last used)

Performance:
  System Load: 2.72 (1 min ago) 2.45 (5 min ago) 2.52 (15 min ago)
  Nominal I/O usage: 0.01 MB/s
  File system: 17.78 seconds
  Write speed: 1255 MB/s
  Read speed: 2007 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 5 %
  User: 4 %
  Idle: 91 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  steam_osx 25.92 % (Valve Corporation)
  kernel_task 16.74 % (Apple)
  EtreCheckPro 8.94 % (Etresoft, Inc.)
  WindowServer 6.66 % (Apple)
  Steam Helper (5) 3.12 % (Valve Corporation)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  com.apple.WebKit.WebContent (6) 1.74 GB (Apple)
  Steam Helper (5) 755 MB (Valve Corporation)
  EtreCheckPro 646 MB (Etresoft, Inc.)
  kernel_task 280 MB (Apple)
  Safari 167 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  steam_osx 535 MB / 201 KB (Valve Corporation)
  com.apple.WebKit.Networking 130 KB / 23 KB (Apple)
  mDNSResponder 31 KB / 19 KB (Apple)
  trustd 28 KB / 4 KB (Apple)
  apsd 5 KB / 11 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  steam_osx 10 (Valve Corporation)
  Steam Helper (5) 6 (Valve Corporation)
  WindowServer 4 (Apple)
  mdbulkimport (2) 2 (Apple)
  trustd (4) 0 (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 3.75 GB
  Used RAM: 6.04 GB
  Cached files: 6.21 GB

  Available RAM: 9.96 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2023-07-07 macOS Monterey (12.6.7)
  2023-07-09 BootCamp (1.0)
  2023-07-15 iTunes Device Support Update
  2023-07-20 Security Update 2020-005 (10.13.6)
  2023-08-22 Security Update 2020-006 (10.13.6)
  2023-08-22 Voice Update - Nora (1.3.2)
  2023-08-22 Voice Update - Martha (1.3.1)
  2023-08-22 Voice Update - Aaron (1.3.1)
  2023-08-23 macOS 12.6.7 (12.6.7)
  2023-08-23 MRTConfigData (1.93)
  2023-08-23 XProtectPlistConfigData (2169)
  2023-08-23 XProtectPayloads (108)
  2023-08-23 Safari (16.6)
  2023-08-23 macOS 12.6.8 (12.6.8)
  2023-08-24 Code of War  (3.18.1)
  2023-08-24 Hidden City (1.61.6101)

Clean up:
  ~/Library/LaunchAgents/com.epicgames.launcher.plist
    /Applications/Epic Games Launcher.app
    Executable not found
  /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist
    /macOS Install Data/Locked Files/cleanup_installer
    Executable not found

Diagnostics Information (past 7-30 days):
  2023-08-24 13:28:36 signpost_reporter High CPU Use
    Executable: /usr/libexec/signpost_reporter

  2023-08-24 11:17:22 AppleCameraAssistant Crash (2 times)
    Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/AppleCamera.plugin

  2023-08-24 10:20:54 triald High CPU Use
    Executable: /usr/libexec/triald

  2023-08-23 17:50:37 com.apple.WebKit.WebContent High CPU Use (2 times)
    Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

  2023-08-22 17:13:35 efilogin-helper Memory
    Executable: /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/Resources/efilogin-helper

  2023-08-22 16:47:54 com.apple.Safari.SafeBrowsing.Service Memory
    Executable: /System/Library/PrivateFrameworks/SafariSafeBrowsing.framework/Versions/A/com.apple.Safari.SafeBrowsing.Service

  2023-08-19 14:00:47 airportd Memory
    Executable: /usr/libexec/airportd


End of report