EtreCheckPro version: 6.8.8 (68072) Report generated: 2025-02-07 12:42:57 Download EtreCheckPro from https://etrecheck.com Runtime: 13:57 Performance: Poor Problem: Computer is too slow Description: Ever since this Macintosh was brand-new, it has run very slowly. Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Vintage hardware - This computer may be considered vintage. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Vintage iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (85.91 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.26 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 - VM (APFS) [APFS VM] (5.37 GB used) disk1s5 (APFS) [APFS Container] (9.35 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used) disk1s6 - Update (APFS) (12 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 85.91 GB Shared values Size: 1000.00 GB Free: 895.73 GB Available: 899.72 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.26 GB Shared values Size: 1000.00 GB Free: 895.73 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 5.37 GB Shared values Size: 1000.00 GB Free: 895.73 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.35 GB Shared values Size: 1000.00 GB Free: 895.73 GB Available: 899.72 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 12 MB Shared values Size: 1000.00 GB Free: 895.73 GB USB: USB 3.0 bus Apple Inc. - MacBook Air SuperDrive Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Keyboard Hub Mitsumi Electric - Apple Optical USB Mouse Apple Inc. - Apple Keyboard USB 3.1 bus Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Ventura 13.7.3 (22H417) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Apps: 3 Kernel Extensions: /Library/Extensions [Not Loaded] AgfaUsbScanner.kext - com.agfa.driver.AgfaUsbScanner (1.0.0b1) [Not Loaded] CiscoVPN.kext - com.cisco.nke.ipsec (1.1) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.1.0) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.1) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1) [Not Loaded] LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.10.04) [Not Loaded] PACESupport.kext - com.paceap.kext.PACESupport (5.1.1) [Not Loaded] emWaveSensor.kext - com.quantumintech.driver.emwave (2.3.0.1070 - SDK 10.6) [Not Loaded] RTL8192CUs.kext - com.realtek.driver.RTL8192** (1024) [Not Loaded] RTL8192SUs.kext - com.realtek.driver.RTL8192SU (1081) [Not Loaded] BJUSBMP.kext - jp.co.canon.bj.kext.BJUSBMP (3.1.0) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 182 Apple tasks [Running] 170 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 193 Apple tasks [Running] 185 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-05-10) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-10-10) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon User Launch Agents: [Other] com.adobe.ARM.***.plist (Not signed - installed 2012-11-22) Command: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto [Not Loaded] com.zeobit.MacKeeper.Helper.plist (Not signed - installed 2012-09-13) Executable: /Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper User Login Items: [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2024-12-11) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] MessengerHelper (App Store - installed 2024-12-11) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Not Loaded] MessengerLoginHelper (App Store - installed 2024-12-11) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app Applications: 531 Apple apps 33 3rd party apps 23 x86-only apps 3 unsigned apps App Extensions: QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck User Internet Plug-ins: Move-Media-Player: npmnqmp 07074032 (? - installed 2019-06-23) Backup: Time Machine information is limited without Full Disk Access Destinations: 2**************1 [Local] (Last used) T******************s [Local] One local snapshot Oldest local snapshot: 2025-02-07 11:52:18 Last local snapshot: 2025-02-07 11:52:18 Performance: System Load: 1.59 (1 min ago) 1.77 (5 min ago) 1.50 (15 min ago) Nominal I/O usage: 2.16 MB/s File system: 70.03 seconds Write speed: 48 MB/s Read speed: 53 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 15.12 % (Etresoft, Inc.) WindowServer 5.90 % (Apple) corespotlightd 5.58 % (Apple) triald 5.08 % (Apple) com.apple.siri.embeddedspeech (3) 4.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (3) 886 MB (Apple) EtreCheckPro 757 MB (Etresoft, Inc.) Safari 175 MB (Apple) mds_stores 132 MB (Apple) com.apple.WebKit.Networking 123 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) apsd 599 KB / 751 KB (Apple) mDNSResponder 342 KB / 95 KB (Apple) com.apple.WebKit.Networking 216 KB / 93 KB (Apple) trustd 20 KB / 4 KB (Apple) netbiosd 21 KB / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Activity Monitor 1 (Apple) com.apple.siri.embeddedspeech (3) 1 (Apple) sysmond 1 (Apple) photoanalysisd (2) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 44 MB Used RAM: 4.83 GB Cached files: 3.12 GB Available RAM: 3.17 GB Swap Used: 1 MB Software Installs (past 60 days): Install Date Name (Version) 2024-12-11 macOS 13.7.2 (13.7.2) 2024-12-11 HP Smart (17.35.1) 2024-12-11 Messenger (226.0) 2024-12-19 XProtectPayloads (149) 2024-12-26 Ad Blocker (2.9) 2025-02-01 Safari (18.3) 2025-02-01 macOS 13.7.3 (13.7.3) 2025-02-07 XProtectPlistConfigData (5287) Clean up: ~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist /Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 60 days): 2025-02-01 19:10:51 Messages.app Hang Executable: /System/Applications/Messages.app End of report