EtreCheckPro version: 6.5.5 (6F024) Report generated: 2021-11-21 14:51:58 Download EtreCheckPro from https://etrecheck.com Runtime: 16:51 Performance: Poor Problem: Beachballing Description: Takes too long to open software, etc. Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. No Time Machine backup - Time Machine backup not found. Upgradeable hard drive - This computerâ s hard drive could be replaced with an SSD. This would dramatically improve your computerâ s performance. Clean up - There are orphan files that could be removed. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 2.5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core 4 GB RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 700 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - APPLE HDD ST500LM012 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.90 GB disk1 [APFS Virtual drive] 499.90 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 83.63 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 25 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.34 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 499.90 GB (Shared - 83.63 GB used, 408.22 GB available, 402.06 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 499.90 GB (Shared - 2.15 GB used, 402.06 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 499.90 GB (Shared - 11.34 GB used, 408.22 GB available, 402.06 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en5: USB 2.0 Network Adapter ver.2 Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Proxy Auto Discovery Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 20.45 GB available System Software: macOS Catalina 10.15.7 (19H1519) Time since boot: About an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: Webroot and Malwarebytes Old Applications: 5 x86-only apps Kernel Extensions: /Library/Extensions [Loaded] SecureAnywhere.kext - com.webroot.driver.WebrootSecureAnywhere (9.0.10 - SDK 10.10) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 214 Apple tasks [Running] 87 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 181 Apple tasks [Running] 115 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-09-24) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-09-16) [Other] com.webroot.security.mac.plist (? e491c976 - installed 2019-10-03) [Running] com.webroot.webfilter.mac.plist (Webroot Software, Inc. - installed 2019-07-13) Launch Agents: [Running] com.kinoni.epoccam.daemon.plist (Kinoni Oy - installed 2020-12-28) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-09-16) [Not Loaded] com.webroot.WRMacApp.plist (? bc37a65a - installed 2019-07-13) User Launch Agents: [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2021-07-29) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-07-29) User Login Items: [Running] SpeechSynthesisServer (Apple - installed 2019-10-09) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app Audio Plug-ins: VirtualMic: 1.0 (Kinoni Oy - installed 2020-12-28) CoreMediaIO Plug-ins: EpocCamPlugIn: 1.1 (Kinoni Oy - installed 2021-02-20) Safari Extensions: Ghostery Lite Content Blocker - Cosmetic Filters (App Store - installed 2021-11-02) Ghostery Lite Content Blocker - Network Filters (App Store - installed 2021-11-02) Ghostery Lite Content Blocker - Privacy Filters (App Store - installed 2021-11-02) Ghostery Lite Safari Extension (App Store - installed 2021-11-02) Honey (App Store - installed 2021-11-02) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.57 (1 min ago) 1.45 (5 min ago) 1.39 (15 min ago) Nominal I/O speed: 6.14 MB/s File system: 98.46 seconds Write speed: 39 MB/s Read speed: 42 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 21 % Idle: 71 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 51.26 % (Etresoft, Inc.) VTDecoderXPCService (2) 45.08 % (Apple) system_profiler (2) 24.28 % (Apple) WindowServer 12.14 % (Apple) kernel_task 8.35 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) system_profiler (2) 553 MB (Apple) com.apple.WebKit.WebContent (5) 539 MB (Apple) EtreCheckPro 308 MB (Etresoft, Inc.) Safari 76 MB (Apple) kernel_task 64 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 15 MB / 3 MB (Apple) apsd 498 KB / 299 KB (Apple) mDNSResponder 341 KB / 158 KB (Apple) rapportd 98 KB / 23 KB (Apple) cloudd 29 KB / 8 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler (2) 23 (Apple) WindowServer 5 (Apple) Dock 5 (Apple) com.apple.Safari.SafeBrowsing.Service 1 (Apple) trustd (3) 1 (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 20 MB Used RAM: 3.03 GB Cached files: 974 MB Available RAM: 994 MB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-09-24 Malwarebytes for Mac (1.0) 2021-10-12 macOS Catalina Security Update 2021-006 (10.15.7) 2021-11-02 macOS Catalina Security Update 2021-007 (10.15.7) Clean up: /Library/LaunchDaemons/com.webroot.security.mac.plist /usr/local/bin/WSDaemon Executable not found /Library/LaunchAgents/com.webroot.WRMacApp.plist /Applications/Webroot SecureAnywhere.app/Contents/MacOS/Webroot SecureAnywhere Executable not found Diagnostics Information (past 7-30 days): End of report