EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-07-22 22:46:31 Download EtreCheckPro from https://etrecheck.com Runtime: 13:01 Performance: Poor Problem: Computer is too slow Description: Iâ ve updated to the latest software, removed some programmes that migh t be slowing things down, unchecked the memories feature in photos and now Iâ m running a new check. FYI getting an external SSD tomorrow to try and speed things up too. Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (9.06 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.06 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (238.06 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.35 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s5 - VM (APFS) [APFS VM] (4.30 GB used) disk1s6 - Update (APFS) (16 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.06 GB Shared values Size: 1000.00 GB Free: 744.87 GB Available: 759.97 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 238.06 GB Shared values Size: 1000.00 GB Free: 744.87 GB Available: 759.97 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.35 GB Shared values Size: 1000.00 GB Free: 744.87 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 4.30 GB Shared values Size: 1000.00 GB Free: 744.87 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 16 MB Shared values Size: 1000.00 GB Free: 744.87 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.4.1 (22F770820d) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Applications: 434 apps 9 x86-only apps 3 unsigned apps System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 200 Apple tasks [Running] 149 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 214 Apple tasks [Running] 163 Apple tasks Launch Daemons: [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-07-15) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-07-15) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-07-22) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-06-01) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-26) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-07-15) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-07-22) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2023-03-30) Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2020-05-30) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-07-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-07-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2022-05-09) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app App Extensions: Widgets: Tasks Widget - /Applications/Tasks.app Microsoft Edge Widgets - /Applications/Microsoft Edge.app Plugins: Task Intent Handler - /Applications/Tasks.app TasksIntentsUI - /Applications/Tasks.app Notification providers: NotificationServiceExtension - /Applications/Tasks.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Action services: Create task - /Applications/Tasks.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: MSTeamsAudioDevice: 2023.06.01.7 (Microsoft Corporation - installed 2023-02-23) Backup: Time Machine Not Configured! Performance: System Load: 1.81 (1 min ago) 1.39 (5 min ago) 0.82 (15 min ago) Nominal I/O usage: 0.53 MB/s File system: 41.25 seconds Write speed: 31 MB/s Read speed: 22 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.62 % (Etresoft, Inc.) WindowServer 4.94 % (Apple) find (3) 1.76 % (Apple) kernel_task 1.64 % (Apple) mdworker (2) 1.34 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 777 MB (Etresoft, Inc.) Spotify Helper (Renderer) 182 MB (Spotify) Spotify 135 MB (Spotify) Finder 104 MB (Apple) Spotify Helper (3) 92 MB (Spotify) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Spotify 254 KB / 41 KB (Spotify) mDNSResponder 172 KB / 105 KB (Apple) apsd 23 KB / 123 KB (Apple) netbiosd 10 KB / 558 B (Apple) rapportd 4 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Spotify 1 (Spotify) find (3) 1 (Apple) com.apple.WebKit.Networking 0 (Apple) launchd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 104 MB Used RAM: 3.36 GB Cached files: 4.54 GB Available RAM: 4.64 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-05-29 Cleaner Pro (6.4.1) 2023-06-01 Microsoft Teams (1.00.611156) 2023-06-02 Safari (16.5) 2023-06-13 macOS 12.6.6 (12.6.6) 2023-06-13 Pages (13.1) 2023-06-13 Numbers (13.1) 2023-06-13 Keynote (13.1) 2023-06-14 Microsoft AutoUpdate (4.60.23061100) 2023-07-07 XProtectPlistConfigData (2169) 2023-07-18 Antivirus One (3.9.1) 2023-07-18 iMovie (10.3.7) 2023-07-21 XProtectPayloads (105) 2023-07-21 macOS 13.4.1 (13.4.1) 2023-07-21 MRTConfigData (1.93) 2023-07-21 macOS Rapid Security Response 13.4.1 (c) (13.4.1 (c)) 2023-07-22 Microsoft Excel (16.75.23071901) 2023-07-22 Microsoft OneNote (16.75.23070901) 2023-07-22 Microsoft Outlook (16.75.23071400) 2023-07-22 Microsoft PowerPoint (16.75.23070901) 2023-07-22 Microsoft Word (16.75.23070901) Diagnostics Information (past 7-30 days): 2023-07-22 16:15:29 logd - Crash (2 times) Executable: /usr/libexec/logd Details: logd: Abort Cause -4985479496099430400 2023-07-21 19:47:10 signpost_reporter - High CPU Use Executable: /usr/libexec/signpost_reporter 2023-07-21 19:15:15 PerfPowerServices - Crash (12 times) Executable: /usr/libexec/PerfPowerServices Details: libsystem_c.dylib: abort() called 2023-07-17 21:47:23 photoanalysisd - High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report