EtreCheckPro version: 6.5.3 (6F011) Report generated: 2021-11-03 22:39:05 Download EtreCheckPro from https://etrecheck.com Runtime: 20:53 Performance: Poor Problem: Apps are crashing Description: Google Earth Pro crashes right after the start, it seems the problem o ccured after Catalina recent update. Major Issues: Anything that appears on this list needs immediate attention. Battery failure - Your battery is reporting that it needs to be serviced. Hard drive too slow - The hard drive in this computer is too slow. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Upgradeable hard drive - This computerâ s hard drive could be replaced with an SSD. This would dramatically improve your computerâ s performance. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 2,9 GHz Dual-Core Intel Core i7 (i7-3520M) CPU: 2-core 8 GB RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Service Battery - Cycle count = 248 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - TOSHIBA MK7559GSXF 750.16 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 749.95 GB disk1 [APFS Virtual drive] 749.95 GB (Shared by 5 volumes) disk1s1 - m****************е (APFS) [APFS Virtual drive] (Shared - 585.86 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 51 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - m*******h (APFS) (Shared - 11.29 GB used) Mounted Volumes: disk1s1 - m****************е [APFS Virtual drive] 749.95 GB (Shared - 585.86 GB used, 152.80 GB available, 147.74 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 749.95 GB (Shared - 4.30 GB used, 147.74 GB free) APFS Mount point: /private/var/vm disk1s5 - m*******h 749.95 GB (Shared - 11.29 GB used, 152.80 GB available, 147.74 GB free) APFS Mount point: / Read-only: Yes Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 403 MB available File sharing: Enabled System Software: macOS Catalina 10.15.7 (19H1519) Time since boot: Less than an hour Notifications: Safari.app 13 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple File sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.devguru.ssconnservice.plist Executable: /Library/LaunchAgents/ss_conn_service Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/ru.yandex.desktop.PuntoSwitcher.UninstallReporter.plist Executable: /Library/Application Support/Yandex/PuntoSwitcher/UninstallReporter Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Login Item: ~/Desktop/Ð Ð°Ð³Ñ Ñ Ð·ÐºÐ¸ до 01.09.2017 /Loopback.app/Contents/Library/LoginItems/loopbackd.app Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin Apps: 6 Old Applications: 25 x86-only apps Kernel Extensions: /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (Justin Johnson, 1.0 - SDK 10.12) /Library/Application Support/Paragon Software/Snapshot [Not Loaded] ParagonSnapshot.kext - com.Paragon-software.ParagonSnapshot (Paragon Software GmbH, 3.3.0 - SDK 10.11) /Library/Application Support/Samsung/SideSync/Samsung USB Driver/ssud_installation [Not Loaded] ssuddrv.kext - com.samsung.driver.ssudumdrv (Samsung Electronics, 1.3) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.33.0 - SDK 10.16) [Loaded] VDMounter.kext - com.paragon-software.kext.VDMounter (Paragon Software GmbH, 1370.2 - SDK 10.8) System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 182 Apple tasks [Running] 121 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 180 Apple tasks [Running] 116 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-01) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2019-08-29) [Running] com.devguru.ssconnservice.plist (? 51f4c13e - installed 2018-01-31) [Running] com.devguru.ssconnservice2.plist (DEVGURU Co., Ltd. - installed 2020-02-05) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-02-19) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-11-05) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-10-05) [Loaded] com.paragon-software.snapshot.plist (Paragon Software GmbH - installed 2018-06-04) [Loaded] com.paragon-software.vdmounter.plist (Apple - installed 2021-10-16) Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-02-19) [Other] ru.yandex.desktop.PuntoSwitcher.UninstallReporter.plist (? a2f6f95c - installed 2017-03-20) [Not Loaded] ss_conn_service (? 468ef167 - installed 2018-01-31) [Not Loaded] ss_conn_service2 (? f205e987 - installed 2020-02-05) User Launch Agents: [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-12-11) User Login Items: [Running] Boom Helper (Global Delight Technologies Pvt. Ltd - installed 2020-02-19) Modern Login Item /Applications/Boom 3D.app/Contents/Library/LoginItems/BoomHelper.app [Not Loaded] Messenger Login Helper (App Store - installed 2021-07-09) Modern Login Item /Applications/Messenger.localized/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Running] PuntoSwitcher (Yandex, LLC - installed 2017-09-08) Application /Applications/PuntoSwitcher.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2021-11-03) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] loopbackd (? - installed 2016-03-31) Modern Login Item ~/Desktop/Ð Ð°Ð³Ñ Ñ Ð·ÐºÐ¸ до 01.09.2017 /Loopback.app/Contents/Library/LoginItems/loopbackd.app Internet Plug-ins: SharePointBrowserPlugin: 14.7.7 (? - installed 2019-02-19) MeetingJoinPlugin: (? - installed 2019-02-19) Audio Plug-ins: BoomAudio: 1.0.2 (Global Delight Technologies Pvt. Ltd - installed 2020-03-20) Safari Extensions: Ad And Stuff Blocker Extension (App Store - installed 2021-07-19) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 2.74 (1 min ago) 2.50 (5 min ago) 1.92 (15 min ago) Nominal I/O speed: 0.54 MB/s File system: 45.47 seconds Write speed: 40 MB/s Read speed: 47 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 14 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent (2) 14.36 % (Apple) WindowServer 11.38 % (Apple) system_profiler (2) 9.40 % (Apple) EtreCheckPro 8.18 % (Etresoft, Inc.) kernel_task 4.22 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (10) 904 MB (Google, Inc.) system_profiler (2) 630 MB (Apple) EtreCheckPro 548 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (2) 531 MB (Apple) com.apple.WebKit.WebContent (2) 207 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Mail 4 MB / 55 KB (Apple) mDNSResponder 119 KB / 91 KB (Apple) apsd 15 KB / 47 KB (Apple) netbiosd 4 KB / 2 KB (Apple) com.apple.WebKit.Networking 4 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) com.apple.WebKit.WebContent (2) 5 (Apple) ss_conn_service2 4 (DEVGURU Co., Ltd.) ss_conn_service 4 (? - /Library/LaunchAgents) com.apple.WebKit.WebContent (2) 2 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 282 MB Used RAM: 4.03 GB Cached files: 3.69 GB Available RAM: 3.97 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-09-11 Рбновление Ð Ð Ð´Ð»Ñ Ð¿Ñ Ð¸Ð½Ñ ÐµÑ Ð¾Ð² HP (5.1) 2021-09-24 XProtectPlistConfigData (2151) 2021-10-17 Plugable Digital Viewer (5) 2021-10-29 Рбновление Ñ Ð¸Ñ Ñ ÐµÐ¼Ñ Ð±ÐµÐ·Ð¾Ð¿Ð°Ñ Ð½Ð¾Ñ Ñ Ð¸ macOS Catalina 2021â 007 (10.15.7) 2021-10-29 Safari (15.1) 2021-10-31 Device Support Update (1.0.0.0.1.1632960232) 2021-10-31 MRTConfigData (1.84) 2021-11-01 Google Earth (1.3.14.131) 2021-11-02 Remote Mouse (3.011) Diagnostics Information (past 7-30 days): 2021-11-02 22:15:37 Google Earth Pro.app - Crash (21 times) Executable: /Applications/Google Earth Pro.app Details: abort() called 2021-10-31 22:17:28 Software Update.app - High CPU Use Executable: /System/Library/CoreServices/Software Update.app 2021-10-30 23:20:06 com.apple.WebKit.WebContent - High CPU Use Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report