EtreCheckPro version: 6.8.8 (68072) Report generated: 2025-02-10 15:13:59 Download EtreCheckPro from https://etrecheck.com Runtime: 4:20 Performance: Good Problem: Computer is too slow Description: System has a very long boot time, some 10 - 15 minutes, began to get p rogressively slower after Catalina which was installed when this compu ter was purchased. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Supported iMac Model: iMac19,1 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 40 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667 Video Information: Radeon Pro 570X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express S.M.A.R.T. Details: 4% used, 50.05 TB written, 100% health, 89 unsafe shutdowns disk0s1 315 MB disk0s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.15 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.15 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (647.61 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.44 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.31 GB used) disk2s5 - VM (APFS) [APFS VM] (1.07 GB used) disk2s6 - Update (APFS) (4 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.15 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.15 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (647.61 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.44 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.31 GB used) disk2s5 - VM (APFS) [APFS VM] (1.07 GB used) disk2s6 - Update (APFS) (4 MB used) disk3 - WD My Book 1230 3.00 TB External USB Up to 5 Gb/s USB disk3s1 - EFI [EFI] 315 MB disk3s2 [APFS Container] 3.00 TB disk4 [APFS Virtual drive] 3.00 TB disk4s2 - M*****k (APFS) (1.91 TB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 11.15 GB Shared values Size: 1.03 TB Free: 359.43 GB Available: 426.87 GB disk2s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 647.61 GB Shared values Size: 1.03 TB Free: 359.43 GB Available: 426.87 GB disk2s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.44 GB Shared values Size: 1.03 TB Free: 359.43 GB Available: 426.87 GB disk2s4 - Recovery [Recovery] Filesystem: APFS Mount point: /Volumes/Recovery Fusion drive Used: 1.31 GB Shared values Size: 1.03 TB Free: 359.43 GB Available: 426.87 GB disk2s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1.07 GB Shared values Size: 1.03 TB Free: 359.43 GB Available: 426.87 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 4 MB Shared values Size: 1.03 TB Free: 359.43 GB Available: 426.87 GB disk4s2 - M*****k Filesystem: APFS Mount point: /Volumes/M*****k Used: 1.91 TB Shared values Size: 3.00 TB Free: 1.09 TB disk6s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/6********************************************t/.********a Read-only: Yes Size: 4 MB USB: USB 3.1 bus Western Digital - My Book 1230 Apple Inc. - FaceTime HD Camera (Built-in) USB 3.1 bus Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone System Software: macOS Sequoia 15.3 (24D60) Time since boot: About 4 days Notifications: EtreCheckPro-2.app one notification AntivirusforMac.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Bitdefender System Extensions: [Not Loaded] DuckDuckGo VPN Network Extension - version 1.123.0 (Duck Duck Go, Inc. - installed 2025-01-23) Application: /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app - version 1.123.0 (Duck Duck Go, Inc. - installed 2025-01-23) Description: DuckDuckGo VPN [Running] Bitdefender.SPSE - version 1.6.3 (Bitdefender SRL - installed 2024-12-19) Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.6.3 (Bitdefender SRL - installed 2024-12-19) [Running] com.bitdefender.vpn.neprovider - version 5.2.2 (Bitdefender SRL - installed 2024-10-30) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 4.1.1 (Bitdefender SRL - installed 2024-10-30) [Not Loaded] com.bitdefender.vpn.wireguardprovider - version 5.2.2 (Bitdefender SRL - installed 2024-10-30) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 5.2.2 (Bitdefender SRL - installed 2024-10-30) [Not Loaded] com.bitdefender.vpn.wireguardextension - version 5.2.2 (Bitdefender SRL - installed 2024-10-30) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 5.2.2 (Bitdefender SRL - installed 2024-10-30) Kernel Extensions: /Library/Extensions [Not Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.10.590 - SDK 10.10) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 179 Apple tasks [Running] 188 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 189 Apple tasks [Running] 236 Apple tasks Launch Daemons: [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2024-12-19) Executable: /Library/Bitdefender/Central/Agent/bdagentd [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2024-11-29) Executable: /Library/Bitdefender/AVP/antivirus.bundle/BDUpgDaemon [Not Loaded] com.intego.WashingMachine.service.plist (INTEGO - installed 2022-04-04) Executable: /Library/PrivilegedHelperTools/com.intego.WashingMachine.service [Not Loaded] com.intego.commonservices.daemon.integod.plist (INTEGO - installed 2022-04-04) Executable: /Library/Intego/integod [Not Loaded] com.intego.commonservices.daemon.taskmanager.plist (INTEGO - installed 2022-04-04) Executable: /Library/Intego/TaskManager/TaskManagerDaemon [Not Loaded] com.intego.netupdate.daemon.plist (INTEGO - installed 2022-03-28) Executable: /Library/Intego/netupdated.bundle/Contents/MacOS/com.intego.netupdated [Not Loaded] com.intego.netupdate.installer.plist (INTEGO - installed 2022-03-28) Executable: /Library/Intego/netupdated.bundle/Contents/MacOS/NetUpdate Installer.app/Contents/MacOS/NetUpdate Installer [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-01-28) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-01-28) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-01-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-01-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2025-01-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.paragon-software.ntfs.loader.plist (Paragon Software GmbH - installed 2023-03-22) Command: /sbin/kextload /Library/Extensions/ufsd_NTFS.kext [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2023-04-23) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfsd [Not Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2022-06-16) Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-05-31) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2024-12-02) Executable: /Applications/Bitdefender/AntivirusforMac.app/Contents/MacOS/AntivirusforMac [Not Loaded] com.intego.commonservices.integomenu.plist (INTEGO - installed 2022-03-24) Executable: /Library/Intego/commonservices.bundle/Contents/MacOS/IntegoMenu.app/Contents/MacOS/IntegoMenu [Loaded] com.intego.commonservices.taskmanager.plist (INTEGO - installed 2022-03-24) Executable: /Library/Intego/TaskManager/TM_Notifier.app/Contents/MacOS/TM_Notifier [Not Loaded] com.intego.commonservices.uninstaller.plist (INTEGO - installed 2022-03-24) Executable: /Library/Intego/Intego Uninstaller.app/Contents/MacOS/Intego Uninstaller [Not Loaded] com.intego.netupdate.events.agent.plist (INTEGO - installed 2022-03-28) Executable: /Library/Intego/netupdated.bundle/Contents/MacOS/agent_events.app/Contents/MacOS/agent_events [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-01-28) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-01-28) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-12-19) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-01-28) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2023-03-22) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfs.notification-agent.app/Contents/MacOS/NotificationAgent User Launch Agents: [Not Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2024-05-15) Executable: /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini User Login Items: [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2024-10-30) Modern Login Item /Applications/Bitdefender/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app [Not Loaded] DuckDuckGo Notifications (Duck Duck Go, Inc. - installed 2025-01-29) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Notifications.app [Not Loaded] DuckDuckGo Personal Information Removal (Duck Duck Go, Inc. - installed 2025-01-29) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Personal Information Removal.app [Not Loaded] DuckDuckGo VPN (Duck Duck Go, Inc. - installed 2025-01-29) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2024-12-10) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] MylioLoginItem (MyLo Development, LLC - installed 2023-02-02) Modern Login Item /Applications/Mylio.app/Contents/Library/LoginItems/MylioLoginItem.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2023-04-23) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2025-01-28) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2025-01-28) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2024-10-10) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] WDDriveUtilityHelper (Western Digital Corporation Branded Products Group - installed 2022-06-16) Application /Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2024-09-22) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-01-16) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-01-16) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 788 Apple apps 102 3rd party apps 26 x86-only apps No unsigned apps App Extensions: Safari extensions: [Loaded] safariext - /Applications/LastPass.localized/LastPass.app [Loaded] TrafficLight - /Applications/Bitdefender/AntivirusforMac.app [Loaded] Anti-tracker Icon - /Applications/Bitdefender/AntivirusforMac.app Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app Notification providers: [Loaded] NotificationService - /Applications/Prime Video.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] Send to Kindle - /Applications/Amazon Kindle.app [Loaded] OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app Ad-blockers: [Loaded] Anti-tracker Engine - /Applications/Bitdefender/AntivirusforMac.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro-2.app com.etresoft.etrecheck4 *.etrecheck 3rd Party Preference panels: ParagonNTFS (Paragon Software GmbH - installed 2023-03-22) Backup: Auto backup: Yes Destinations: M*****k [Local] (Last used) Total size: 3.00 TB Total number of backups: 152 Oldest backup: 2021-12-21 03:12:37 Last backup: 2025-02-09 16:20:06 2 local snapshots Oldest local snapshot: 2025-02-08 14:41:42 Last local snapshot: 2025-02-09 16:07:19 Performance: System Load: 2.12 (1 min ago) 1.96 (5 min ago) 1.78 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 23.64 seconds Write speed: 764 MB/s Read speed: 1404 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 8 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 37.66 % (Etresoft, Inc.) WindowServer 7.16 % (Apple) ContinuityCaptureAgent 1.30 % (Apple) kernel_task 0.87 % (Apple) loginwindow 0.52 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (12) 5.21 GB (Apple) mediaanalysisd-access 2.55 GB (Apple) BDLDaemon 2.48 GB (Bitdefender SRL) MTLCompilerService (20) 2.08 GB (Apple) Microsoft Excel 1.69 GB (Microsoft Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 64 MB / 12 MB (Apple) com.apple.WebKit.Networking 14 MB / 764 KB (Apple) apsd 94 KB / 206 KB (Apple) netbiosd 178 KB / 16 KB (Apple) usbmuxd 86 KB / 65 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) ContinuityCaptureAgent 1 (Apple) sysmond 0 (Apple) Activity Monitor 0 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 1.92 GB Used RAM: 28.12 GB Cached files: 9.97 GB Available RAM: 11.88 GB Swap Used: 3 MB Software Installs (past 60 days): Install Date Name (Version) 2024-12-14 Numbers (14.3) 2024-12-14 Pages (14.3) 2024-12-14 Keynote (14.3) 2024-12-17 macOS 15.2 (15.2) 2024-12-18 XProtectPayloads (149) 2025-01-06 Microsoft AutoUpdate (4.77.24121924) 2025-01-14 Microsoft OneNote (16.93.25011212) 2025-01-20 Kindle (7.24) 2025-01-28 Microsoft 365 and Office for Mac (16.93.25011212) 2025-01-28 Microsoft Excel (16.93.25011917) 2025-01-28 Microsoft PowerPoint (16.93.25012611) 2025-01-28 Microsoft Teams (25007.203.3361.6689) 2025-01-28 macOS 15.3 (15.3) 2025-01-29 Bitdefender (1.6.3.415) 2025-02-01 GarageBand (10.4.12) 2025-02-02 Solitaire Epic (1.5.9) 2025-02-05 Prime Video (10.61) 2025-02-06 XProtectCloudKitUpdate (5287) 2025-02-06 XProtectPlistConfigData (5287) Clean up: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Executable not found Diagnostics Information (past 60 days): 2025-02-09 11:09:13 com.apple.WebKit.WebContent High CPU Use (3 times) First occurrence: 2025-02-05 13:32:03 Details: "com.apple.Safari"(951) 2025-02-08 15:56:56 FPCKService High CPU Use Executable: /System/Library/PrivateFrameworks/FileProviderDaemon.framework/XPCServices/FPCKService.xpc/Contents/MacOS/FPCKService 2025-02-06 10:51:15 NTFS for Mac.app Hang Executable: /Applications/NTFS for Mac.app End of report