EtreCheck version: 5.4.8 (5091) Report generated: 2020-01-11 05:50:19 Download EtreCheck from https://etrecheck.com Runtime: 1:29 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: Kernel panic Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. High battery cycle count - Your battery may be losing capacity. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 1 2,3 GHz Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133  BANK 1/DIMM0 - 4 GB LPDDR3 2133  Battery: Health = Normal - Cycle count = 748 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0128J 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [Core Storage Container] 120.37 GB disk1 - Macintosh HD (Journaled HFS+) 120.02 GB (30.46 GB used) disk0s3 - Recovery HD [Recovery] 650 MB Mounted Volumes: disk1 - Macintosh HD 120.02 GB (30.46 GB used, 89.31 GB free) Journaled HFS+ Mount point: / Encrypted Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Sierra 10.12.6 (16G2136) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 177 Apple tasks [Running] 94 Apple tasks System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 177 Apple tasks [Running] 97 Apple tasks [Other] 2 Apple tasks Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-01-10) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-01-10) Launch Daemons: [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-01-10) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-01-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-01-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-12-08) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-01-10) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-01-10) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-01-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-01-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2019-12-12) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Audio Plug-ins: BluetoothAudioPlugIn: 5.0.5 (Apple - installed 2020-01-10) iSightAudio: 7.7.3 (Apple - installed 2020-01-10) AirPlay: 2.0 (Apple - installed 2020-01-10) AppleAVBAudio: 506.1 (Apple - installed 2020-01-10) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-01-10) Time Machine: Time Machine Not Configured! Performance: System Load: 1.38 (1 min ago) 3.41 (5 min ago) 2.99 (15 min ago) Nominal I/O speed: 30.11 MB/s File system: 23.98 seconds Write speed: 712 MB/s Read speed: 2786 MB/s CPU Usage Snapshot: Type Overall System 5 % User 13 % Idle 82 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 37.92 % (?) EtreCheck 16.64 % (App Store) Google Chrome 8.15 % (Google, Inc.) Google Chrome Helper (GPU) 4.68 % (Google, Inc.) Spotify Helper (GPU) 2.75 % (Spotify) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 501 MB (App Store) Console 227 MB (Apple) Google Chrome 208 MB (Google, Inc.) Spotify 132 MB (Spotify) com.apple.WebKit.WebContent 125 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Spotify 613 KB / 69 KB (Spotify) Other processes 25 KB / 16 KB (?) SystemUIServer 0 B / 72 B (Apple) spindump_agent 0 B / 0 B (Apple) CalNCService 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 657 MB Used RAM: 5.25 GB Cached files: 2.11 GB Available RAM: 2.75 GB Swap Used: 34 MB Software Installs (past 30 days): Install Date Name (Version) 2020-01-10 Microsoft Office for Mac 2020-01-10 Microsoft AutoUpdate 2020-01-10 Microsoft Excel 2020-01-10 Microsoft OneNote 2020-01-10 Safari (12.1.2) 2020-01-10 iTunes (12.8.2) 2020-01-10 XProtectPlistConfigData (2111) 2020-01-10 MRTConfigData (1.52) 2020-01-10 Gatekeeper Configuration Data (181) 2020-01-11 Microsoft Outlook 2020-01-11 Microsoft Word 2020-01-11 Microsoft PowerPoint 2020-01-11 EtreCheck (5.4.8) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report