EtreCheck version: 5.5.4 (5106) Report generated: 2020-04-24 15:01:21 Download EtreCheck from https://etrecheck.com Runtime: 4:56 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M380 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 131.52 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 6.44 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.20 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 131.52 GB used, 855.12 GB available, 850.02 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 6.44 GB used, 850.02 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.20 GB used, 855.12 GB available, 850.02 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPad Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About 4 days Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Plugin: /Library/Internet Plug-Ins/NPMySpeedPlugin.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin 32-bit Applications: 13 32-bit apps Kernel Extensions: /Applications/Google Drive File Stream.app dfsfuse.kext (38.0 - SDK 10.15) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 172 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 189 Apple tasks [Running] 112 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2019-08-28) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-10) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-13) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-13) [Other] com.microsoft.OneDriveStandaloneUpdater.plist (? b97e8726 - installed 2019-06-25) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-24) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-17) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-13) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (? f39826f0 - installed 2019-06-25) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? a510a00 - installed 2019-06-25) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-24) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-06-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2019-06-25) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30) [Running] com.spotify.webhelper.plist (? 0 - installed 2017-11-24) Internet Plug-ins: NPMySpeedPlugin: 6.2 (? - installed 2016-07-23) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-17) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-17) Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2016-10-21) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-03-27) Time Machine: Time Machine Not Configured! Performance: System Load: 1.42 (1 min ago) 1.40 (5 min ago) 1.52 (15 min ago) Nominal I/O speed: 0.43 MB/s File system: 48.47 seconds Write speed: 81 MB/s Read speed: 121 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 3 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 16.21 % (?) EtreCheck 7.05 % (App Store) assistant_service 1.01 % (Apple) helpd 0.68 % (Apple) routined 0.37 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 182 MB (App Store) Safari 127 MB (Apple) Finder 101 MB (Apple) Pages 82 MB (App Store) Spotlight 74 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 26 MB / 3 MB (?) com.apple.WebKit.Networking.xpc 2 MB / 3 MB (Apple) assistantd 6 KB / 4 KB (Apple) SystemUIServer 0 B / 5 KB (Apple) AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 93 MB Used RAM: 6.35 GB Cached files: 1.56 GB Available RAM: 1.65 GB Swap Used: 1.43 GB Software Installs (past 30 days): Install Date Name (Version) 2020-04-01 Ulysses (18.7) 2020-04-01 PDF Reader Pro Lite (2.7.4) 2020-04-01 Numbers (10.0) 2020-04-03 Pages (10.0) 2020-04-03 Keynote (10.0) 2020-04-14 Adobe Flash Player 2020-04-17 XProtectPlistConfigData (2119) 2020-04-19 Microsoft PowerPoint 2020-04-19 Voice Update - Nora (1.3.2) 2020-04-19 Microsoft OneNote 2020-04-19 Microsoft Outlook 2020-04-19 Microsoft Word 2020-04-19 macOS Catalina 10.15.4 Supplemental Update 2020-04-19 Gatekeeper Compatibility Data (1.0) 2020-04-19 MRTConfigData (1.58) 2020-04-20 Microsoft Excel 2020-04-23 OmniGraffle (7.15.1) 2020-04-24 Google Drive File Stream 2020-04-24 Microsoft AutoUpdate 2020-04-24 EtreCheck (5.5.4) Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report