EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-12-11 15:27:46 Download EtreCheckPro from https://etrecheck.com Runtime: 2:43 Performance: Excellent Problem: Apps are crashing Description: Safari HULU playback audio hiccup Lagging computer at times, but not all the time Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. System extension blocked - There are system extensions awaiting user approval. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: Mac Studio (2022) Status: Supported Mac Studio Model: Mac13,2 Apple M1 Ultra (m1 ultra) CPU: 20-core 64 GB RAM - Not upgradeable Video Information: Apple M1 Ultra CintiqPro24P 3840 x 2160 Studio Display 5120 x 2880 Drives: disk0 - APPLE SSD AP2048R 2.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 7% used, 337.40 TB written, 100% health, 20 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (606 KB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (12.19 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (12.19 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (8.10 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.23 GB used) disk3s4 - Update (APFS) (29 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (1.69 TB used) disk3s6 - VM (APFS) [APFS VM] (25 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (2.10 GB used) disk2s2 - Update (APFS) (2 MB used) disk6 - LaCie Rugged Mini USB3 2.00 TB External USB Up to 5 Gb/s disk6s1 - L***e (Journaled HFS+) 2.00 TB (1.60 TB used) disk7 - Samsung PSSD T7 Shield 2.00 TB (Solid State - TRIM: No) External USB Up to 10 Gb/s disk7s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk7s2 [APFS Container] 2.00 TB disk8 [APFS Virtual drive] 2.00 TB disk8s1 - P***********p (APFS) (390.52 GB used) disk9 - LaCie Rugged Mini USB3 2.00 TB (Mechanical) External USB Up to 5 Gb/s disk9s1 - 2*********1 2.00 TB (686.87 GB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 507 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 507 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 606 KB Shared values Size: 524 MB Free: 507 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 12.19 GB Shared values Size: 2.00 TB Free: 281.72 GB Available: 668.22 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 8.10 GB Shared values Size: 2.00 TB Free: 281.72 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 29 MB Shared values Size: 2.00 TB Free: 281.72 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 1.69 TB Shared values Size: 2.00 TB Free: 281.72 GB Available: 668.22 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 25 KB Shared values Size: 2.00 TB Free: 281.72 GB disk6s1 - L***e Filesystem: Journaled HFS+ Mount point: /Volumes/L***e Owners enabled: No Used: 1.60 TB Size: 2.00 TB Free: 404.09 GB Available: 404.18 GB disk8s1 - P***********p Filesystem: APFS Mount point: /Volumes/P***********p Owners enabled: No Used: 390.52 GB Shared values Size: 2.00 TB Free: 1.61 TB Available: 1.62 TB disk9s1 - 2*********1 Mount point: /Volumes/2*********1 Used: 686.87 GB Size: 2.00 TB Free: 1.31 TB USB: USB 3.1 Bus USB 3.1 Bus Rugged Mini USB 3.0 USB 3.1 Bus PSSD T7 Shield USB 3.1 Bus Magic Keyboard with Touch ID and Numeric Keypad USB 3.1 Bus Wacom Cintiq Pro 24 Pen Hub Single RS232-HS ExpressKey Remote CintiqPro 24Hub2 CintiqPro 24Hub1 USB Audio USB3.0 Card Reader Wacom Cintiq Pro 24 USB 3.1 Bus USB 3.0 Bus Rugged Mini USB3 USB 3.0 Bus USB3 Gen2 Hub USB2 Hub Studio Display Network: Interface en0: Ethernet Interface en9: Ethernet Adapter (en9) Interface en10: Ethernet Adapter (en10) Interface en11: Ethernet Adapter (en11) Interface en12: Ethernet Adapter (en12) Interface en13: Ethernet Adapter (en13) Interface en14: Ethernet Adapter (en14) Interface en8: Studio Display Interface en1: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge Interface en15: iPhone iCloud Quota: 1.51 TB available System Software: macOS Tahoe 26.1 (25B78) Installed 2025-11-15 Time since boot: About an hour Notifications: Creative Cloud.app one notification Microsoft Teams.app 100 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple System Extensions: [Waiting for authorization] GlobalProtectExtension - version 6.2.2-259 (Palo Alto Networks - installed 2023-11-21) Application: /Applications/GlobalProtect.app - version 6.2.2-259 (Palo Alto Networks - installed 2024-03-07) Description: System Extensions for GlobalProtect Split Tunnel and Enforcer Kernel Extensions: /Applications/GlobalProtect.app [Not Loaded] gplock.kext - com.paloaltonetworks.GlobalProtect.gplock (6.2.2 - SDK 10.10) [Not Loaded] gpsplit.kext - com.paloaltonetworks.GlobalProtect.gpsplit (6.2.2 - SDK 10.10) [Not Loaded] pangpd.kext - com.paloaltonetworks.kext.pangpd (6.2.2 - SDK 10.10) System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 190 Apple tasks [Running] 190 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 230 Apple tasks [Running] 224 Apple tasks Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-12-09) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-11-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.paloaltonetworks.gp.pangpsd.plist (Palo Alto Networks - installed 2024-03-07) Executable: /Applications/GlobalProtect.app/Contents/Resources/PanGPS [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2024-12-17) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-08-09) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-12-09) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.AdobeDesktopService.plist (Adobe Inc. - installed 2025-12-09) Executable: /Library/Application Support/Adobe/Adobe Desktop Common/ADS/Adobe Desktop Service.app/Contents/MacOS/Adobe Desktop Service [Running] com.adobe.CCLibrary.plist (Adobe Inc. - installed 2025-12-11) Executable: /Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app/Contents/MacOS/CCLibraryXPCListener Location: /Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-11-07) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.microsoft.teams2.agent.plist (Microsoft Corporation - installed 2025-11-11) Executable: /Applications/Microsoft Teams.app/Contents/Library/LaunchAgents/com.microsoft.teams2.agent Location: /Applications/Microsoft Teams.app [Not Loaded] com.microsoft.teams2.respawn.plist (Microsoft Corporation - installed 2025-11-11) Executable: /Applications/Microsoft Teams.app/Contents/Library/LaunchAgents/com.microsoft.teams2.respawn Location: /Applications/Microsoft Teams.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-11-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.paloaltonetworks.gp.pangpa.plist (Palo Alto Networks - installed 2024-03-07) Executable: /Applications/GlobalProtect.app/Contents/MacOS/GlobalProtect [Not Loaded] com.paloaltonetworks.gp.pangps.plist (Palo Alto Networks - installed 2024-03-07) Executable: /Applications/GlobalProtect.app/Contents/Resources/PanGPS [Not Loaded] com.spotify.client-launcher.plist (Spotify - installed 2025-08-22) Executable: /Applications/Spotify.app/Contents/Resources/SpotifyLauncher Location: /Applications/Spotify.app [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2024-12-17) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2024-12-17) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2024-12-17) Executable: /Applications/Wacom Tablet.localized/.Tablet/TabletDriver.app/Contents/MacOS/TabletDriver User Launch Agents: [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-11-07) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-12-03) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-03-06) [Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-03-06) [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-12-02) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-04-30) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-04-30) [Not Loaded] local.launch.signiantapp.plist (Signiant inc - installed 2025-12-10) Command: /usr/bin/open --hide -a '/Applications/Signiant App.app' --args --checkRunning [Not Loaded] net.pulsesecure.SetupClient.plist (Pulse Secure LLC - installed 2023-07-06) Executable: ~/Library/Application Support/Pulse Secure/SetupClient/PulseSetupClient.app/Contents/MacOS/PulseSetupClient User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2025-12-10) Application /Applications/Dropbox.app [Not Loaded] PowerPhotosMenu (Fat Cat Software - installed 2024-08-20) Modern Login Item /Applications/PowerPhotos 2.app/Contents/Library/LoginItems/PowerPhotosMenu.app [Not Loaded] StartUpHelper (Spotify - installed 2025-09-07) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-10-28) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-10-28) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 848 Apple apps 189 3rd party apps 13 x86-only apps No unsigned apps App Extensions: Safari extensions: [Loaded] IBM Aspera Connect - ~/Applications/Aspera Connect.app Plugins: [Loaded] Intents - /Applications/WhatsApp.localized/WhatsApp.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.localized/WhatsApp.app [Loaded] Bluesky Notifications - /Applications/Bluesky.app Widgets: [Loaded] TeamsWidgetExtension - /Applications/Microsoft Teams.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app Share services: [Loaded] Extension - /Applications/Bluesky.app [Loaded] Aspera Drive - ~/Applications/Aspera Connect.app [Loaded] Dropbox Transfer - /Applications/Dropbox.app Finder sync extensions: [Not Loaded] Dropbox Finder Extension - /Applications/Dropbox.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck [Loaded] InDesign QuickLook Extension - /Applications/Adobe InDesign 2026/Adobe InDesign 2026.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt Audio Plug-ins: MSTeamsAudioDevice: 2025.30.00.37 (Microsoft Corporation - installed 2025-07-22) ParrotAudioPlugin: 1.0 (Apple - installed 2025-10-28) 3rd Party Preference panels: WacomCenter (Wacom Technology Corp. - installed 2024-12-17) WacomTablet (Wacom Technology Corp. - installed 2024-12-17) Backup: Time Machine Not Configured! Performance: System Load: 7.63 (1 min ago) 5.15 (5 min ago) 3.77 (15 min ago) Nominal I/O usage: 0.62 MB/s File system: 12.07 seconds Write speed: 3047 MB/s Read speed: 5797 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 41.38 % (Apple) kernel_task 14.98 % (Apple) usbaudiod 9.68 % (Apple) EtreCheckPro 7.86 % (Etresoft, Inc.) com.apple.WebKit.GPU (2) 6.06 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe Photoshop 2026 15.34 GB (Adobe Inc.) Google Chrome Helper (Renderer) (11) 2.95 GB (Google LLC) EtreCheckPro 1.42 GB (Etresoft, Inc.) com.apple.WebKit.WebContent (4) 1.28 GB (Apple) Finder 1.15 GB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 11 MB / 1 MB (Apple) rapportd 4 MB / 2 MB (Apple) com.apple.WebKit.Networking 3 MB / 504 KB (Apple) Messenger 657 KB / 739 KB (App Store) apsd 156 KB / 265 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) usbaudiod 5 (Apple) com.apple.WebKit.GPU (2) 3 (Apple) Messenger 2 (App Store) Google Chrome Helper (4) 2 (Google LLC) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 718 MB Used RAM: 42.21 GB Cached files: 21.09 GB Available RAM: 21.79 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-10-16 XProtectCloudKitUpdate (5319) - XProtectUpdateService 2025-10-16 XProtectPlistConfigData (5319) - Software update 2025-10-18 Microsoft AutoUpdate (4.81.25111027) - Installer 2025-10-21 XProtectPlistConfigData (5320) - Software update 2025-10-23 XProtectCloudKitUpdate (5321) - XProtectUpdateService 2025-10-23 XProtectPlistConfigData (5321) - Software update 2025-11-04 XProtectPlistConfigData (5322) - Software update 2025-11-04 XProtectPayloads (156) - Software update 2025-11-04 Microsoft Teams (25290.302.4044.3989) - Installer 2025-11-11 Microsoft AutoUpdate (4.81.25111027) - Installer 2025-11-11 XProtectCloudKitUpdate (5323) - XProtectUpdateService 2025-11-11 XProtectPlistConfigData (5323) - Software update 2025-11-15 macOS 26.1 (26.1) - Software update 2025-11-15 RosettaUpdateAuto (1.0.0.0.1761698074) - Install on demand 2025-11-19 Microsoft Teams (25306.805.4102.7211) - Installer 2025-12-10 XProtectPlistConfigData (5324) - Software update Diagnostics Information (past 60 days): 2025-12-11 14:14:44 authorizationhosthelper.arm64 Crash (4 times) First occurrence: 2025-12-09 13:12:37 Executable: /System/Library/Frameworks/Security.framework/Versions/A/MachServices/authorizationhost.bundle/Contents/XPCServices/authorizationhosthelper.arm64.xpc/Contents/MacOS/authorizationhosthelper.arm64 2025-12-11 13:18:23 spotlightknowledged High CPU Use (19 times) First occurrence: 2025-12-04 23:09:16 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-12-11 12:46:21 Messenger Crash Executable: /Applications/Messenger.app 2025-12-11 08:29:23 Pages.app High CPU Use (2 times) First occurrence: 2025-12-09 08:08:22 Executable: /Applications/Pages.app 2025-12-11 07:43:12 Adobe Photoshop 2026.app High CPU Use Executable: /Applications/Adobe Photoshop 2026/Adobe Photoshop 2026.app 2025-12-11 01:45:10 FPCKService High CPU Use Executable: /System/Library/PrivateFrameworks/FileProviderDaemon.framework/XPCServices/FPCKService.xpc/Contents/MacOS/FPCKService 2025-12-11 01:23:04 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2025-12-10 22:48:02 signpost_reporter High CPU Use (3 times) First occurrence: 2025-12-04 23:07:05 Executable: /usr/libexec/signpost_reporter 2025-12-10 22:39:26 knowledgeconstructiond High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-12-10 06:55:30 Dropbox.app High CPU Use Executable: /Applications/Dropbox.app 2025-12-09 18:55:01 apfsd High CPU Use Executable: /usr/libexec/apfsd 2025-12-09 18:16:16 photolibraryd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd 2025-12-09 17:52:51 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2025-12-09 17:37:32 IMDPersistenceAgent High CPU Use Executable: /System/Library/PrivateFrameworks/IMDPersistence.framework/XPCServices/IMDPersistenceAgent.xpc/Contents/MacOS/IMDPersistenceAgent 2025-12-09 17:35:02 duetexpertd High CPU Use Executable: /usr/libexec/duetexpertd 2025-12-09 13:28:38 WacomTabletDriver Crash Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app 2025-12-05 21:19:50 com.apple.WebKit.WebContent High CPU Use Details: "com.apple.Safari"(4498) End of report