EtreCheck version: 5.7.2 (5247)
Report date: 2021-03-04 14:37:17
Download EtreCheck from https://etrecheck.com
Elapsed time: 8:34
Performance: Under average
Controlled environment: Engaged
Full Disk Access: Disengaged

Problem: The computer is too slow
Description:
Computer is still slow after implementing all the countermeasures sent
 by Apple Technical support

Serious problems:
  The things here are in need of immediate correction.
  Adobe Flash Player Installed - Adobe Flash Player is installed on this computer. It is a security risk and is no longer supported.

Slight problems:
  The issues listed here do not need immediate correction, but they may become more serious in the future or provide opportunities for improvement.
  No Time Machine backup - Time Machine backup not found.
  Files without signature - There is software installed that is missing a signature. Apple said unsigned files will no longer work by default in a future version of the system.
  Poor performance - The EtreCheck report took too long to run.
  Limited Disk Access - There may be more information with Full Disk Access.
  There are kernel extensions - This computer has kernel extensions that may not work in the future.

Material information:
  iMac (Retina 4K, 21.5-inch, late 2015)
  iMac Model: iMac16,2
  3.1 GHz Quad-Core Intel Core i5 (i5-5675R) CPU: 4-core
  8 GB RAM - Cannot increase
    BANK 0 / DIMM0 - 4 GB DDR3 1867
    BANK 1 / DIMM0 - 4 GB DDR3 1867

Video information:
  Intel Iris Pro Graphics 6200 - VRAM: 1536 MB
    iMac (recessed) 4096 x 2304

Disc Information:
  disk0 - APPLE HDD HTS541010A9E662 1.00 To (Mechanical - 5400 rpm)
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS container] 1000.00 GB
      disk1 [APFS virtual disk] 1000.00 GB (Shared with 6 volumes)
        disk1s1 - M ********************* s (APFS) [Virtual APFS disk] (Shared - 372.31 GB used)
        disk1s2 - Preboot (APFS) [Preboot APFS] (Shared - 333MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [VM APFS] (Shared - 4.30 GB used)
        disk1s5 (APFS) [APFS Container] (Shared)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
        disk1s6 - Update (APFS) (Shared - 2MB used)

  disk2 - Seagate Backup + RD 2.00 TB
  External USB 5 Gbit / s USB
    disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk2s2 - C ******************************* e (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB ( 1.18 TB used)

Assembled volumes:
  disk1s1 - M ********************* s [Virtual APFS Disk]
    1000.00 GB (Shared - 372.31 GB used, 608.10 GB available, 607.18 GB free)
    APFS
    Mount point: / System / Volumes / Data

  disk1s2 - Preboot [Preboot APFS]
    1000.00 GB (Shared - 333 MB used, 607.18 GB free)
    APFS
    Mount point: / System / Volumes / Preboot

  disk1s4 - VM [VM APFS]
    1000.00 GB (Shared - 4.30 GB used, 607.18 GB free)
    APFS
    Mount point: / System / Volumes / VM

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    1000.00 GB (Shared - 15.05 GB used, 608.10 GB available, 607.18 GB free)
    APFS
    Mounting point: /
    Read only: Yes

  disk1s6 - Update
    1000.00 GB (Shared - 2 MB used, 607.18 GB free)
    APFS
    Mount point: / System / Volumes / Update

  disk2s2 - C ******************************** e
    2.00 TB (1.18 TB used, 816.96 GB available, 816.67 GB free)
    Mac OS Extended (Case-sensitive, Journaled)
    Mount point: / Volumes / C ******************************* e

Network:
  Interface en0: Ethernet
  Interface en6: iPad
  Interface en5: iPhone
  Interface in1: Wi-Fi
    802.11 a / b / g / n / ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System software:
  macOS Big Sur 11.2.2 (20D80)
  Time since start: Less than an hour

Notifications:
  Notifications are not available without Full Disk Access.

Security :
  Gatekeeper: Engaged
  System Integrity Protection: Enabled

  Antivirus software: Apple

  Security risk! - Adobe Flash Player installed!

Files without signature:
  Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist
    Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator
    Details: Exact match with software known to be legitimate - probably legitimate

  Launchd: ~ / Library / LaunchAgents / com.google.keystone.agent.plist
    Executable: ~ / Library / Google / GoogleSoftwareUpdate / GoogleSoftwareUpdate.bundle / Contents / Resources / GoogleSoftwareUpdateAgent.app / Contents / MacOS / GoogleSoftwareUpdateAgent -runMode ifneeded
Details: Exact match with software known to be legitimate - probably legitimate

  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
    Details: Exact match with software known to be legitimate - probably legitimate

  Launchd: ~ / Library / LaunchAgents / com.google.keystone.xpcservice.plist
    Executable: ~ / Library / Google / GoogleSoftwareUpdate / GoogleSoftwareUpdate.bundle / Contents / Resources / GoogleSoftwareUpdateAgent.app / Contents / MacOS / GoogleSoftwareUpdateAgent -runMode xpchost
    Details: Exact match with software known to be legitimate - probably legitimate

  Module: / Library / Internet Plug-Ins / Flash Player.plugin / Contents / PlugIns / FlashPlayer-10.6.plugin
  Module: / Library / Internet Plug-Ins / Flash Player.plugin
  Module: / Library / Internet Plug-Ins / Flash Player.plugin / Contents / PlugIns / FlashPlayer-10.4-10.5.plugin

  Preferences panel: / Library / PreferencePanes / Flash Player.prefPane

  Apps: 8


Kernel extensions:
  / Library / Extensions
    EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.4)
    hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1)
    hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.2)
    hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0.3)
    hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0.3)
    hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.4)
    hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0.1)
    hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2.1)
    hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.3)
    hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0.2)
    hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.0.2)
    hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.3)
    LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.16.11)
    BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (2.0.10)

Start-up items:
  HP Trap Monitor Path: / Library / StartupItems / HP Trap Monitor

System launchd agents:
  [Not committed] 17 Apple operations
  [Engaged] 189 Apple operations
  [Running] 124 Apple operations
  [Other] An Apple operation

Daemons launchd from the system:
  [Not committed] 39 Apple operations
  [Committed] 181 Apple operations
  [Running] 137 Apple operations
  [Other] 3 Apple operations

Launchd agents:
  [Other] com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-11-18)

Daemons launchd:
  [Engaged] com.apple.installer.osmessagetracing.plist (? Dbb717cc - installed 2019-10-29)

User launchd agents:
  [Engaged] com.google.keystone.agent.plist (? 0 - installed 2021-03-02)
  [Committed] com.google.keystone.xpcservice.plist (? 0 - installed 2021-03-02)
  [Committed] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-08-19)

Internet modules:
  FlashPlayer-10.6: 10.3.183.90 (? - installed 2013-07-02)
  Flash Player: 10.3.183.90 (? - installed 2013-07-02)
  iPhotoPhotocast: 7.0 (Apple - installed 2008-11-17)
  FlashPlayer-10.4-10.5: 10.3.183.90 (? - installed 2013-07-02)

User internet modules:
  User internet modules need Full Disk Access

User audio modules:
  User audio modules need Full Disk Access

User iTunes Modules:
  User iTunes Modules Need Full Disk Access

Third party preference panels:
  Flash Player (? - installed 2013-07-02)

Backup:
  Time Machine information is not available without Full Disk Access.
  A local snapshot
  Oldest local snapshot: 2021-03-04 14:03:08
  Last snapshot: 2021-03-04 14:03:08

Performance :
  System load: 1.70 (1 min) 1.59 (5 min) 1.37 (15 min)
  Rated I / O speed: 8.47MB / s
  filesystem: 57.65 seconds
  Write speed: 55MB / s
  Read speed: 56MB / s

Snapshot of CPU usage:
  Type In all
  System 6%
  User 5%
  Inactive 89%

Snapshot of CPU usage by operation:
  Operation (number) The central unit (Source - Location)
  Other operations 29.49% (?)
  EtreCheck 10.37% (App Store)
  loginwindow 1.45% (Apple)
  ContextStoreAgent 0.33% (Apple)
  trustd 0.28% (Apple)

Snapshot of memory usage by operation:
  Operation (number) Memory usage (Source - Location)
  EtreCheck 555 MB (App Store)
  Mail 222 MB (Apple)
  Finder 76 MB (Apple)
  suggestd 68 MB (Apple)
  AppleSpell 67MB (Apple)

Snapshot of network usage by operation:
  Operation (number) Entry / Exit (Source - Location)
  Other operations 99 KB / 105 KB (?)
  Mail 19 KB / 4 KB (Apple)
  assistantd 7KB / 2KB (Apple)
  spindump_agent 0 o / 0 o (Apple)
  backgroundtaskmanagementag
ent 0 o / 0 o (Apple)

Virtual memory information:
   RAM: 8 GB

   Free memory: 31 MB
   Memory used 3.81 GB
   File cache: 4.16 GB

   Available memory: 4.19 GB
   Interchange file used: 0 o

Software installations (last 30 days):
   Installation date Name (Version)
   2021-02-11 NeoOffice 2017.25 (2017.25)
   2021-02-24 XProtectPlistConfigData (2140)
   2021-02-26 Zoom (5.5.12513.0205)
   2021-03-02 EtreCheck (5.7.2)
   2021-03-04 macOS 11.2.2 (11.2.2)
   2021-03-04 MRTConfigData (1.74)

Diagnostic events (last 7-30 days):
   Folder / Library / Logs / DiagnosticReports is not accessible.
   Launch EtreCheck with Full Disk Access to view more information.

End of report