EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-31 11:29:52 Download EtreCheck from https://etrecheck.com Runtime: 1:30 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2019) MacBook Pro Model: MacBookPro15,3 2.4 GHz Intel Core i9 (i9-9980HK) CPU: 8-core 32 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2400 Battery: Health = Normal - Cycle count = 87 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3360 x 2100 Radeon Pro Vega 20 - VRAM: 4 GB Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 361.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 499.96 GB (Shared - 361.42 GB used, 176.95 GB available, 136.75 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 136.75 GB free) APFS Mount point: /private/var/vm Encrypted Network: Interface usbmodem906NTPC604962: USB Controls Interface en7: Thunderbolt Ethernet Slot 1 Interface en8: Display Ethernet Interface en11: Thunderbolt Ethernet Slot 2 Interface en10: iPhone Interface en9: iPad Interface fw0: Thunderbolt FireWire Interface fw1: Display FireWire Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G6020) Time since boot: Less than an hour Notifications: EtreCheck.app one notification Creative Cloud.app one notification Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/PACESupport.plist Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.xrite.device.xrdd.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.dji.CineDeviceManager.plist Executable: /Library/PrivilegedHelperTools/com.dji.CineDeviceManager Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u502/dbkextd Details: Executable file is not accessible without Full Drive Access Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Running app: /private/var/folders/8g/v4r3mnkn0059x3g7sb1h91vw0000gp/T/AppTranslocation/87007D53-0478-4326-A5CD-F497B827161F/d/MenuMetersApp.app/Contents/MacOS/MenuMetersApp Login Item: /Library/PreferencePanes/MenuMeters.prefPane/Contents/Resources/MenuMetersApp.app Login Item: /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Preference Pane: /Library/PreferencePanes/OSXFUSE.prefPane Preference Pane: /Library/PreferencePanes/MenuMeters.prefPane Apps: 9 32-bit Applications: 53 32-bit apps Kernel Extensions: /Applications/DiskWarrior.app DiskWarriorPreview.kext (5.2 - SDK 10.5) /Applications/SoftRAID XT 5.8.4/SoftRAID XT 5.8.4.app OWC_SATA_Command.kext (8.1.0b16) OWC_SCSI_Device.kext (1.1.0b16) OWC_SCSI_Device_0E.kext (1.1.0b16) /Applications/duet.app DuetDisplay.kext (2.1.4 - SDK 10.9) /Library/Extensions AvidDX.kext (5.9.1 - SDK 10.11) Soundflower.kext (2.0b2 - SDK 10.10) OWCDockChargingSupport.kext (1.1.4 - SDK 10.14) SystemAudioRecorder.kext (1.1.0 - SDK 10.9) Dropbox.kext (1.11.1 - SDK 10.14) IOVideoVidyoCamera.kext (1.0.0d1 - SDK 10.11) /System/Library/Extensions HoRNDIS.kext (7.99.2 - SDK 10.6) PACESupportFamily.kext (5.9.1 - SDK 10.6) TIVCPSerial.kext (1.3.4 - SDK 10.11) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 168 Apple tasks [Running] 116 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 179 Apple tasks [Running] 119 Apple tasks Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-07-30) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-15) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-24) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2016-10-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2019-04-12) [Running] com.softraid.SoftRAIDMonitor.plist (Other World Computing - installed 2020-07-31) Launch Daemons: [Loaded] PACESupport.plist (? ab6b5614 - installed 2019-07-06) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-07-30) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-06-23) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-07-09) [Loaded] com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2019-11-26) [Running] com.avid.hub.service.plist (Avid Technology Inc - installed 2017-11-09) [Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2017-11-09) [Running] com.box.desktop.autoupdater.plist (Box, Inc. - installed 2020-01-09) [Loaded] com.dji.CineDeviceManager.plist (? 33f0ba65 - installed 2017-06-24) [Running] com.focusrite.ControlServer.plist (Focusrite Audio Engineering Ltd. - installed 2019-10-03) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.microsoft.office.licensing.helper.plist (? 0 - installed ) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2019-04-12) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-03-24) [Loaded] com.skype.skypeinstaller.plist (Skype Communications S.a.r.l - installed 2019-04-28) [Running] com.softraid.softraidd.plist (Other World Computing - installed 2020-07-31) [Loaded] com.vidyo.DPA.VidyoCamera.plist (Vidyo, Inc. - installed 2018-12-14) [Running] com.xrite.device.xrdd.plist (? 0 - installed ) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Running] com.owc.DockEjector.plist (Other World Computing - installed 2019-08-23) [Loaded] com.rogueamoeba.loopbackd.plist (Rogue Amoeba Software, LLC - installed 2020-04-17) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2018-08-08) User Login Items: [Loaded] AdobeResourceSynchronizer (? - installed 2019-07-06) Application /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2019-07-06) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] CompressorHelper (App Store - installed 2019-12-11) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Loaded] DiskWarriorStarter (Alsoft, Inc - installed 2019-10-07) Application /Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app [Loaded] Dropbox (Dropbox, Inc. - installed 2019-07-06) Application /Applications/Dropbox.app [Not Loaded] Dropbox Login Helper (Dropbox, Inc. - installed 2019-07-06) Modern Login Item /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app [Not Loaded] FocusriteControlServer (Focusrite Audio Engineering Ltd. - installed 2019-11-17) Modern Login Item /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app [Not Loaded] Launcher Disabler (App Store - installed 2020-07-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-07-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2020-07-07) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-07-06) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-07-24) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Loaded] MenuMetersApp (? - installed 2019-07-06) Application /Library/PreferencePanes/MenuMeters.prefPane/Contents/Resources/MenuMetersApp.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2016-12-06) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (Hewlett Packard - installed 2019-07-06) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: Silverlight: 5.1.50709.0 (? - installed 2019-07-06) FlashPlayer-10.6: 32.0.0.403 (Adobe Inc. - installed 2020-07-15) Flash Player: 32.0.0.403 (Adobe Inc. - installed 2020-07-15) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-07-30) SharePointBrowserPlugin: 14.7.7 (? - installed 2019-07-06) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2020-07-15) BridgeAudioSP: 5.52 (Apple - installed 2020-07-15) iSightAudio: 7.7.3 (Apple - installed 2019-08-12) ACE: 11.1.4 (Rogue Amoeba Software, LLC - installed 2020-04-17) AppleAVBAudio: 760.6 (Apple - installed 2019-08-12) InstantOn: 11.1.4 (? - installed 2020-04-17) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-07-15) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-03) Safari Extensions: IBM Aspera Connect (Aspera, Inc. - installed 2019-09-19) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-06-23) FUSE for OS X (OSXFUSE) (? - installed 2019-07-06) MenuMeters (? - installed 2019-07-06) Time Machine: Time Machine Not Configured! Performance: System Load: 1.39 (1 min ago) 1.71 (5 min ago) 1.44 (15 min ago) Nominal I/O speed: 7.83 MB/s File system: 18.30 seconds Write speed: 1800 MB/s Read speed: 2826 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 18.31 % (?) EtreCheck 8.50 % (App Store) Core Sync 0.46 % (Adobe Inc.) MenuMetersApp 0.40 % (? - Translocated) Finder 0.12 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 641 MB (App Store) Finder 258 MB (Apple) Mail 254 MB (Apple) Safari 196 MB (Apple) Dock 157 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 22 MB / 149 KB (Apple) Other processes 1 MB / 3 MB (?) Dropbox 303 KB / 285 KB (Dropbox, Inc.) SystemUIServer 0 B / 64 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 17.91 GB Used RAM: 9.11 GB Cached files: 4.97 GB Available RAM: 22.89 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-04 Blackmagic RAW (1.7) 2020-07-07 OneDrive (20.084.0426) 2020-07-07 Slack (4.7.0) 2020-07-11 Numbers (10.0) 2020-07-11 Pages (10.0) 2020-07-11 Keynote (10.0) 2020-07-15 Adobe Flash Player (32.0.0.403) 2020-07-15 Security Update 2020-004 (10.14.6) 2020-07-16 Safari (13.1.2) 2020-07-21 GarageBand (10.3.2) 2020-07-21 EtreCheck (5.5.5) 2020-07-24 WhatsApp (2.2029.5) 2020-07-24 XProtectPlistConfigData (2127) 2020-07-24 MRTConfigData (1.64) Diagnostics Information (past 7-30 days): 2020-07-31 11:06:20 tccd Crash (13 times) Executable: /System/Library/PrivateFrameworks/TCC.framework/Versions/A/Resources/tccd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[NSFileManager fileSystemRepresentationWithPath:]: nil or empty path argument' terminating with uncaught exception of type NSException abort() called 2020-07-29 22:22:26 signpost_reporter High CPU Use (4 times) Executable: /usr/libexec/signpost_reporter 2020-07-29 17:32:02 Microsoft Excel.app Crash Executable: /Applications/Microsoft Office 2011/Microsoft Excel.app Details: l" % 2020-07-29 14:38:49 Spotify.app High CPU Use Executable: /Applications/Spotify.app 2020-07-28 17:20:28 SubmitDiagInfo Crash (4 times) Executable: /System/Library/CoreServices/SubmitDiagInfo Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '-[__NSCFNumber objectForKeyedSubscript:]: unrecognized selector sent to instance 0xaf11b634cac18e97' terminating with uncaught exception of type NSException abort() called 2020-07-28 12:18:02 Adobe Premiere Pro 2020.app High CPU Use Executable: /Applications/Adobe Premiere Pro 2020/Adobe Premiere Pro 2020.app End of report