EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-09-14 14:05:55 Download EtreCheckPro from https://etrecheck.com Runtime: 2:55 Performance: Excellent Problem: Beachballing Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Supported iMac Model: iMac19,1 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 24 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - Empty BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667 Video Information: Radeon Pro 570X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 872.43 GB disk2 [APFS Virtual drive] 899.98 GB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (730.37 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (359 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (4 MB used) disk0s3 - B******P (MS-DOS FAT12) 127.56 GB disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 899.98 GB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (730.37 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (359 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (4 MB used) disk3 - Seagate BUP Slim 2.00 TB External USB 5 Gbit/s USB disk3s1 - B*********s (Journaled HFS+) 2.00 TB (488.55 GB used) Mounted Volumes: disk0s3 - B******P Filesystem: MS-DOS FAT12 Mount point: /Volumes/B******P Size: 127.56 GB disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 730.37 GB Shared values Size: 899.98 GB Free: 146.06 GB Available: 154.44 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 359 MB Shared values Size: 899.98 GB Free: 146.06 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 899.98 GB Free: 146.06 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.42 GB Shared values Size: 899.98 GB Free: 146.06 GB Available: 154.44 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 4 MB Shared values Size: 899.98 GB Free: 146.06 GB disk3s1 - B*********s Filesystem: Journaled HFS+ Mount point: /Volumes/B*********s Owners enabled: No Used: 488.55 GB Size: 2.00 TB Free: 1.51 TB Network: Interface en0: Ethernet Interface wwan: Novatel Wireless CDMA Interface en1: Wi-Fi Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Monterey 12.5.1 (21G83) Time since boot: Less than an hour Notifications: EtreCheckPro.app 3 notifications Creative Cloud.app one notification Safari.app 24 notifications HandBrake.app 3 notifications SteelSeries Engine 3.app 6 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, CleanMyMac, and Malwarebytes Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin Plugin: ~/Library/Internet Plug-Ins/npBcsMcTcIO.plugin Preference panel: /Library/PreferencePanes/org.chromium.chromoting.prefPane Preference panel: /Library/PreferencePanes/MacFUSE.prefPane Preference panel: /Library/PreferencePanes/TiVoDesktop.prefPane Preference panel: /Library/PreferencePanes/Pref360Control.prefPane Apps: 9 Old Applications: 40 x86-only apps Kernel Extensions: /Library/Application Support/LogMeIn/drivers [Not Loaded] LogMeInSoundDriver.kext - com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.16) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.16) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.16) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.16) /Library/Extensions [Not Loaded] ApowersoftAudioDevice.kext - com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.5 - SDK 10.6) [Not Loaded] PainterAudioDriver.kext - com.corel.painter.PainterAudioDriver (1.0 - SDK 10.13) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.1.3) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.5 - SDK 10.13) [Not Loaded] USBGenericPrinterClass.kext - com.marvell.kext.USBGenericPrinterClass (1.0.0) [Not Loaded] 360Controller.kext - com.mice.driver.Xbox360Controller (1.0.0d13 - SDK 10.8) [Not Loaded] VBMicDriver.kext - com.netralia.driver.VBMicDriver (1.1.0 - SDK 10.7) [Not Loaded] VBSpeakerDriver.kext - com.netralia.driver.VBSpeakerDriver (1.1.0 - SDK 10.7) [Not Loaded] APExtFramebuffer.kext - com.squirrels.airparrot.framebuffer (1.2 - SDK 10.7) [Not Loaded] AirParrotDriver.kext - com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Not Loaded] SteelSeriesEngine3Driver.kext - com.steelseries.ssenext.driver (1.6.20 - SDK 10.14) [Not Loaded] TACC.kext - com.techsmith.TACC (1.0.3 - SDK 10.10) [Not Loaded] tap.kext - foo.tap (20111101) [Not Loaded] tun.kext - foo.tun (20111101) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (11.7.10 - SDK 10.8) [Not Loaded] AirBeamTV.kext - tv.airbeam.driver.AirBeamTV (0.4.0 - SDK 10.9) Startup Items: tun Path: /Library/StartupItems/tun tap Path: /Library/StartupItems/tap PenTabletDriver Path: /Library/StartupItems/PenTabletDriver System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 209 Apple tasks [Running] 138 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 198 Apple tasks [Running] 143 Apple tasks Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2021-09-20) [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2019-12-18) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-08-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-08-11) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-08-23) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-04) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-05-10) [Other] com.cleverfiles.cfbackd.plist (Not signed - installed 2020-04-27) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-18) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-07-22) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-07-08) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-09-12) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-09-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-08-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] com.stclairsoft.AppTamer.Helper.plist (St. Clair Software - installed 2022-09-01) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-03-08) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-02-14) [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2019-12-18) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2020-08-16) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-08-11) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-08-23) [Other] com.adobe.ElementsAutoCreator-17.0.plist (Not signed - installed 2019-04-10) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-04) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-04) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-08-29) [Loaded] com.corel.CorelUpdateHelperTask.agent.plist (Corel Corporation. - installed 2021-12-02) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-07-08) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-09-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-08-16) [Running] com.steelseries.SSENext.plist (SteelSeries - installed 2021-06-14) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-02-14) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-02-14) [Not Loaded] update.log (Not signed - installed 2022-08-11) User Launch Agents: [Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2022-08-11) [Loaded] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2021-09-20) [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2020-08-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-04) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-19) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-09-14) [Running] com.hp.productresearch.plist (HP Inc. - installed 2022-09-14) [Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2019-12-17) [Not Loaded] com.microsoft.OneDriveMigrationLauncher.plist (Microsoft Corporation - installed 2022-09-12) [Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2019-12-17) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2022-06-17) [Other] net.optimum.iptv.optimumapp.agent.v3.plist (CSC Holdings, Inc. - installed 2019-06-24) [Not Loaded] update.log (Not signed - installed 2021-05-19) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2022-09-01) Application /Applications/Dropbox.app [Not Loaded] FunterLauncher (Sergiy Savenko - installed 2018-06-09) Modern Login Item /Applications/Funter.app/Contents/Library/LoginItems/FunterLauncher.app [Running] Google Drive (Google LLC - installed 2022-09-08) Application /Applications/Google Drive.app [Not Loaded] JoyKeyMapperLauncher (App Store - installed 2020-11-16) Modern Login Item /Applications/JoyKeyMapper.app/Contents/Library/LoginItems/JoyKeyMapperLauncher.app [Not Loaded] Messenger Helper (Facebook, Inc. - installed 2022-06-30) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Helper.app [Not Loaded] Messenger Login Helper (Facebook, Inc. - installed 2022-06-30) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-09-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-09-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] HP Device Monitor (HP Inc. - installed 2019-12-18) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2019-04-29) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2019-04-29) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app [Loaded] com.adobe.SwitchBoard.monitor.plist (Not signed) MachInit /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-09-25) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-08-23) AdobePDFViewer: 20.012.20048 (Adobe Systems, Inc. - installed 2020-09-25) 3rd Party Preference panels: remoting_host_prefpane (? - installed 2014-03-27) MacFUSE (? - installed 2008-12-19) MusicManager (Google, Inc. - installed 2020-08-20) TiVo Desktop (? - installed 2009-11-23) XBox 360 Controllers (? - installed 2013-10-11) Backup: Time Machine information is limited without Full Disk Access Destinations: Untitled [Local] (Last used) Performance: System Load: 1.69 (1 min ago) 1.71 (5 min ago) 1.12 (15 min ago) Nominal I/O usage: 0.19 MB/s File system: 15.97 seconds Write speed: 823 MB/s Read speed: 1496 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 11.62 % (Etresoft, Inc.) WindowServer 5.54 % (Apple) kernel_task 3.90 % (Apple) Messages 0.68 % (Apple) Dropbox (3) 0.40 % (Dropbox, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe CEF Helper (Renderer) 808 MB (Adobe Inc.) EtreCheckPro 708 MB (Etresoft, Inc.) Dropbox (3) 380 MB (Dropbox, Inc.) mds_stores 236 MB (Apple) Dropbox Helper (Renderer) (2) 206 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 248 KB / 102 KB (Apple) Dropbox 24 KB / 169 KB (Dropbox, Inc.) apsd 24 KB / 48 KB (Apple) rapportd 30 KB / 33 KB (Apple) trustd 8 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 9 (Apple) corebrightnessd 1 (Apple) Messages 1 (Apple) com.apple.AmbientDisplayAgent 1 (Apple) launchd 1 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 12.08 GB Used RAM: 6.42 GB Cached files: 5.50 GB Available RAM: 17.58 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-07-22 Malwarebytes for Mac (1.0) 2022-07-24 Office 2011 14.7.7 Update (14.7.7) 2022-07-24 Messenger (155.0) 2022-08-08 QQ (6.8.1) 2022-08-08 Adobe Acrobat Reader DC (22.001.20169) (22.001.20169) 2022-08-11 ARMDC Agent Installer (1.0.0) 2022-08-11 macOS 12.5 (12.5) 2022-08-11 iMovie (10.3.4) 2022-08-11 MRTConfigData (1.93) 2022-08-11 Adobe Acrobat Reader DC (22.002.20191) (22.002.20191) 2022-08-16 Microsoft AutoUpdate (4.50.22081401) 2022-08-19 XProtectPlistConfigData (2162) 2022-09-01 CotEditor (4.3.4) 2022-09-04 macOS 12.5.1 (12.5.1) 2022-09-07 XProtectPayloads (72) 2022-09-08 Google Drive (1.3.17.192) 2022-09-10 Adobe Acrobat Reader DC (22.002.20212) (22.002.20212) 2022-09-12 Urban VPN Desktop (1.0.8) 2022-09-13 Microsoft Excel (16.65.22091101) 2022-09-13 Microsoft OneNote (16.65.22091101) 2022-09-13 Microsoft Outlook (16.65.22091101) 2022-09-13 Microsoft PowerPoint (16.65.22091101) 2022-09-13 Microsoft Word (16.65.22091101) Clean up: /Library/LaunchAgents/com.adobe.ElementsAutoCreator-17.0.plist /Applications/Adobe Elements 2019 Organizer.app/Contents/Elements Auto Creations 2019.app/Contents/MacOS/Elements Auto Creations 2019 Executable not found /Library/LaunchDaemons/com.cleverfiles.cfbackd.plist /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd Executable not found Diagnostics Information (past 7-30 days): 2022-09-14 13:02:06 Archive Utility.app Hang Executable: /System/Library/CoreServices/Applications/Archive Utility.app 2022-09-14 12:36:52 Mail.app Hang Executable: /System/Applications/Mail.app 2022-09-13 16:58:45 mds High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds 2022-09-13 06:28:16 bluetoothd Crash (2 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2022-09-13 06:08:10 Microsoft Word.app Hang Executable: /Applications/Microsoft Word.app 2022-09-12 22:12:47 UniversalControl Crash Executable: /System/Library/CoreServices/UniversalControl.app 2022-09-12 21:30:14 AXVisualSupportAgent Crash Executable: /System/Library/PrivateFrameworks/UniversalAccess.framework/Versions/A/Resources/AXVisualSupportAgent.app 2022-09-09 18:50:51 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report