EtreCheck version: 3.1.5 (343) Report generated 2025-05-31 14:27:17 Download EtreCheck from https://etrecheck.com Runtime 2:35 Performance: Excellent Click the [Support] links for help with non-Apple products. Click the [Details] links for more information about that line. Problem: Other problem Description: Computer reports didn’t restart properly after a manual restart and a manual shut down. Tried clicking on OK, or cancel, and and the next startup reports the same thing Hardware Information: ⓘ MacBook Pro (Retina, 15-inch, Mid 2015) [Technical Specifications] - [User Guide] - [Warranty & Service] MacBook Pro - model: MacBookPro11,5 1 2.5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core 16 GB RAM Not upgradeable BANK 0/DIMM0 8 GB DDR3 1600 MHz ok BANK 1/DIMM0 8 GB DDR3 1600 MHz ok Bluetooth: Good - Handoff/Airdrop2 supported Wireless: 2 interfaces en0: 802.11 a/b/g/n/ac Unknown Battery: Health = Normal - Cycle count = 471 Video Information: ⓘ Intel Iris Pro Color LCD AMD Radeon R9 M370X - VRAM: 2 GB System Software: ⓘ macOS 12.7.6 (21H1320) - Time since boot: less than an hour Disk Information: ⓘ sk600 2tb disk0 : (2.05 TB) (Solid State - TRIM: Yes) [Show SMART report] EFI (disk0s1) : 210 MB disk0s2 (disk0s2) : 1.99 TB Mojave and older (disk0s3) /Volumes/Mojave and older : 60.09 GB (53.89 GB free) USB Information: ⓘ Apple Inc. Apple Internal Keyboard / Trackpad Broadcom Corp. Bluetooth USB Host Controller Thunderbolt Information: ⓘ Apple Inc. thunderbolt_bus Gatekeeper: ⓘ Mac App Store and identified developers Unknown Files: ⓘ /Library/LaunchAgents/com.brother.HttpToUsbBridge.plist /Library/Printers/Brother/Utilities/Server/HttpToUsbBridge.app/Contents/MacOS/HttpToUsbBridge /Library/LaunchAgents/com.google.keystone.xpcservice.plist /Library/LaunchAgents/com.malwarebytes.mbam.frontend.agent.plist /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater /Library/LaunchAgents/com.microsoft.SyncReporter.plist /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter /Library/LaunchAgents/com.microsoft.update.agent.plist /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent /Library/LaunchAgents/com.philandro.anydesk.Frontend.plist /Applications/AnyDesk.app/Contents/MacOS/AnyDesk --agent-frontend /Library/LaunchDaemons/com.google.GoogleUpdater.wake.system.plist /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i CE4F931F-E6C9-4361-9657-B4B10D6BC5EB.pkg /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon /Library/LaunchDaemons/com.nchsoftware.Debut.VadHelper.plist /Library/PrivilegedHelperTools/com.nchsoftware.Debut.VadHelper /Library/LaunchDaemons/com.philandro.anydesk.Helper.plist /Library/PrivilegedHelperTools/com.philandro.anydesk.Helper /Library/LaunchDaemons/com.philandro.anydesk.service.plist /Applications/AnyDesk.app/Contents/MacOS/AnyDesk --service /Library/LaunchDaemons/us.zoom.ZoomDaemon.plist /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon ~/Library/LaunchAgents/com.google.GoogleUpdater.wake.plist ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist ~/Library/LaunchAgents/com.microsoft.EdgeUpdater.update.plist ~/Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 ~/Library/LaunchAgents/com.microsoft.EdgeUpdater.wake.plist ~/Library/Application Support/Microsoft/EdgeUpdater/Current/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 ~/Library/LaunchAgents/com.movavi.converteragent.startup.plist open /Applications/Movavi Video Converter 22 Premium.app/Contents/MacOS/ConverterAgent.app 21 unknown files found. [Check files] Kernel Extensions: ⓘ /Applications/AirParrot.app [not loaded] com.squirrels.airparrot.framebuffer (1.2 - SDK 10.7 - 2020-01-25) [Support] [not loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7 - 2020-01-25) [Support] /Applications/Aliased for 10.11 Finder/DiskWarrior.app [not loaded] com.alsoft.Preview (4.4 - 2016-03-13) [Support] /Applications/Aliased for 10.11 Finder/Toast Titanium 10.5.app [not loaded] com.roxio.BluRaySupport (1.1.3 - 2020-01-25) [Support] [not loaded] com.roxio.TDIXController (1.6 - 2020-01-25) [Support] /Applications/Not Monterey Not Yosemite Compatible/10.6 only/Applications 10.6/Elmedia Player.app [not loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4 - 2022-01-28) [Support] /Applications/VMware Fusion.app [not loaded] com.vmware.kext.vmioplug.20.8.0 (20.8.0 - 2023-04-10) [Support] [not loaded] com.vmware.kext.vmnet (13.0.2 - 2023-04-10) [Support] /Applications/Wondershare Filmora.app [not loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.9 - 2022-01-09) [Support] /Library/Application Support/VirtualBox [not loaded] org.virtualbox.kext.VBoxDrv (6.1.22 - 2022-01-28) [Support] [not loaded] org.virtualbox.kext.VBoxNetAdp (6.1.22 - 2022-01-28) [Support] [not loaded] org.virtualbox.kext.VBoxNetFlt (6.1.22 - 2022-01-28) [Support] [not loaded] org.virtualbox.kext.VBoxUSB (6.1.22 - 2022-01-28) [Support] /Library/Extensions [not loaded] com.dvdfab.kext.fabio (1.0 - 2024-09-15) [Support] [loaded] org.dungeon.driver.SATSMARTDriver (0.8.1 - SDK 10.6 - 2024-09-15) [Support] System Launch Agents: ⓘ [loaded] com.apple.cvmsCompAgent_arm64.plist (2024-07-17) - /System/Library/Frameworks/OpenGLES.framework/CVMCompiler: Executable not found! [loaded] com.apple.cvmsCompAgent_arm64_1.plist (2024-07-17) - /System/Library/Frameworks/OpenGLES.framework/CVMCompiler: Executable not found! [loaded] com.apple.menuextra.battery.helper.plist (2024-07-17) - /System/Library/CoreServices/Menu Extras/Battery.menu/Contents/Resources/bmehelper: Executable not found! [not loaded] 8 Apple tasks [loaded] 225 Apple tasks [running] 116 Apple tasks System Launch Daemons: ⓘ [loaded] com.apple.bluetoothuiservice.plist (2024-07-17) - /System/Library/CoreServices/BluetoothUIService.app/BluetoothUIService: Executable not found! [failed] com.apple.iomfb_bics_daemon.plist (2024-07-17) [not loaded] 35 Apple tasks [loaded] 211 Apple tasks [running] 128 Apple tasks Launch Agents: ⓘ [failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (2024-12-08) [Support] [running] com.brother.HttpToUsbBridge.plist (2023-05-10) [Support] [running] com.brother.LOGINserver.plist (2023-05-10) [Support] [not loaded] com.google.keystone.agent.plist (2023-12-06) [Support] [not loaded] com.google.keystone.xpcservice.plist (2023-12-06) [Support] [running] com.malwarebytes.mbam.frontend.agent.plist (2024-07-26) [Support] [loaded] com.microsoft.OneDriveStandaloneUpdater.plist (2025-01-16) [Support] [loaded] com.microsoft.SyncReporter.plist (2025-01-16) [Support] [loaded] com.microsoft.update.agent.plist (2025-05-07) [Support] [loaded] com.p5sys.jump.connect.agent.plist (2024-01-20) [Support] - /Applications/Jump Desktop Connect.app/Contents/MacOS/JumpConnect: Executable not found! [not loaded] com.philandro.anydesk.Frontend.plist (2024-02-16) [Support] [not loaded] com.teamviewer.teamviewer.plist (2020-10-16) [Support] [not loaded] com.teamviewer.teamviewer_desktop.plist (2020-10-16) [Support] Launch Daemons: ⓘ [loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (2022-01-29) [Support] [loaded] com.adobe.ARMDC.Communicator.plist (2024-12-04) [Support] [loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2024-12-04) [Support] [loaded] com.bombich.ccchelper.plist (2024-06-29) [Support] [not loaded] com.eltima.ElmediaPlayer.daemon.plist (2020-10-18) [Support] [loaded] com.google.GoogleUpdater.wake.system.plist (2025-05-26) [Support] [not loaded] com.google.keystone.daemon.plist (2023-12-06) [Support] [running] com.malwarebytes.mbam.rtprotection.daemon.plist (2024-07-26) [Support] [running] com.malwarebytes.mbam.settings.daemon.plist (2024-07-26) [Support] [running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (2025-01-16) [Support] [loaded] com.microsoft.OneDriveUpdaterDaemon.plist (2025-01-16) [Support] [loaded] com.microsoft.autoupdate.helper.plist (2025-05-07) [Support] [loaded] com.microsoft.office.licensingV2.helper.plist (2018-08-04) [Support] [running] com.nchsoftware.Debut.VadHelper.plist (2023-07-09) [Support] [failed] com.p5sys.jump.connect.service.plist (2024-01-20) [Support] - /Applications/Jump Desktop Connect.app/Contents/MacOS/JumpConnect: Executable not found! [loaded] com.philandro.anydesk.Helper.plist (2024-02-16) [Support] [not loaded] com.philandro.anydesk.service.plist (2024-02-16) [Support] [loaded] com.prosofteng.DRInstaller.plist (2020-11-13) [Support] [running] com.prosofteng.databackup.executor.plist (2018-12-11) [Support] [loaded] com.teamviewer.Helper.plist (2020-07-20) [Support] [not loaded] com.teamviewer.teamviewer_service.plist (2020-10-16) [Support] [failed] com.visualware.bcs.plist (2019-06-21) [Support] - /Applications/BCS/Contents/MacOS/BCS: Executable not found! [not loaded] org.virtualbox.startup.plist (2021-05-11) [Support] [loaded] us.zoom.ZoomDaemon.plist (2024-05-06) [Support] User Launch Agents: ⓘ [loaded] com.google.GoogleUpdater.wake.plist (2025-05-26) [Support] [not loaded] com.google.keystone.agent.plist (2023-12-06) [Support] [not loaded] com.google.keystone.xpcservice.plist (2023-12-06) [Support] [loaded] com.microsoft.EdgeUpdater.update.plist (2023-05-23) [Support] - ~/Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater: Executable not found! [loaded] com.microsoft.EdgeUpdater.wake.plist (2025-04-29) [Support] [not loaded] com.movavi.converteragent.startup.plist (2024-07-17) [not loaded] org.virtualbox.vboxwebsrv.plist (2023-02-24) [Support] Internet Plug-ins: ⓘ AdobePDFViewerNPAPI: 17.012.20098 - SDK 10.13 (2022-01-28) [Support] Silverlight: 5.1.50901.0 - SDK 10.6 (2022-01-28) [Support] AdobePDFViewer: 21.001.20155 - SDK 10.13 (2022-01-28) [Support] PepperFlashPlayer: 31.0.0.108 - SDK 10.12 (2018-09-11) [Support] 3rd Party Preference Panes: ⓘ None Time Machine: ⓘ Time Machine not configured! Top Processes by CPU: ⓘ 12% WindowServer 6% launchd 2% firefox 2% kernel_task 1% plugin-container(9) Top Processes by Memory: ⓘ 721 MB plugin-container(9) 459 MB firefox 297 MB kernel_task 229 MB mds_stores 147 MB Executor Virtual Memory Information: ⓘ 10.92 GB Available RAM 4.90 GB Free RAM 5.08 GB Used RAM 6.01 GB Cached files 0 B Swap Used Diagnostics Information: ⓘ May 31, 2025, 02:22:29 PM Self test - passed May 31, 2025, 10:50:43 AM /Library/Logs/DiagnosticReports/photoanalysisd_2025-05-31-105043_[redacted].cpu_resource.diag [Details] /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd