EtreCheckPro version: 6.7.3 (67033) Report generated: 2022-12-11 20:27:43 Download EtreCheckPro from https://etrecheck.com Runtime: 4:37 Performance: Good Problem: Other problem Description: Bluetooth stops working Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. External drives and performance - There are external drives connected that could be affecting performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Supported iMac Model: iMac18,3 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (260.75 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.79 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (4.30 GB used) disk2s5 (APFS) [APFS Container] (8.83 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (8.83 GB used) disk2s6 - Update (APFS) (7 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (260.75 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.79 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (4.30 GB used) disk2s5 (APFS) [APFS Container] (8.83 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (8.83 GB used) disk2s6 - Update (APFS) (7 MB used) disk3 - Apple Disk Image 71 MB () External Virtual Interface disk3s1 [Partition Map] 32 KB disk3s2 - i***************r (Mac OS Extended) 71 MB (46 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 260.75 GB Shared values Size: 1.03 TB Free: 746.23 GB Available: 759.28 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 1.79 GB Shared values Size: 1.03 TB Free: 746.23 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 4.30 GB Shared values Size: 1.03 TB Free: 746.23 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 8.83 GB Shared values Size: 1.03 TB Free: 746.23 GB Available: 759.28 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 7 MB Shared values Size: 1.03 TB Free: 746.23 GB disk3s2 - i***************r Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/i***************r Owners enabled: No Read-only: Yes Used: 46 MB Size: 71 MB Free: 25 MB Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface bridge0: Thunderbolt Bridge Remote Management: Enabled Screen sharing: Enabled System Software: macOS Ventura 13.0.1 (22A400) Time since boot: About 14 days Notifications: Google Chrome.app 4 notifications JamKazam.app 43 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Remote Management: Enabled Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.DigiDNA.iMazing2Mac.Mini.plist Executable: /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini Login Item: /Applications/iTunes.app/Contents/MacOS/iTunes.app/Contents/MacOS/iTunesHelper.app Apps: 3 Old Applications: 20 x86-only apps System Extensions: [Running] WireGuardNetworkExtension - version 3.3.0 (Mudhook Marketing, Inc. - 2021-09-26) Application: /Applications/IPVanish VPN.app - version 3.3.0 (Mudhook Marketing, Inc. - 2021-09-26) Kernel Extensions: /Applications/Tunnelblick.app [Not Loaded] tap-notarized.kext - net.tunnelblick.tap (20141104 (Tunnelblick tap kext version 5.0; Tunnelblick build 5622)) [Not Loaded] tun-notarized.kext - net.tunnelblick.tun (20141104 (Tunnelblick tun kext version 5.0; Tunnelblick build 5622)) /Applications/VMware Fusion.app [Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.20.5.0 (20.5.0) [Not Loaded] vmnet.kext - com.vmware.kext.vmnet (12.2.3) [Not Loaded] vmmon.kext - com.vmware.kext.vmx86 (12.2.3) /Library/Extensions [Not Loaded] quantum_driver.kext - com.presonus.pae-quantum (1.28.0 - SDK 10.11) [Not Loaded] PaeFireStudio.kext - tc.tctechnologies.driver.PaeFireStudio (4.2.1 - SDK 10.8) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 189 Apple tasks [Running] 156 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 185 Apple tasks [Running] 185 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2021-11-19) [Loaded] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2021-11-19) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-11-17) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-11-17) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-19) [Running] com.presonus.ucdaemon.plist (PreSonus Software Limited - installed 2020-07-03) [Loaded] com.realvnc.vncserver.plist (RealVNC Limited - installed 2020-01-10) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-07-20) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-06-22) [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2021-12-10) [Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2021-02-02) [Loaded] tc.tctechnologies.PaeFireStudio.plist (PreSonus Software Limited - installed 2020-07-25) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-11-19) Launch Agents: [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2021-11-09) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2021-11-09) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2021-11-09) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-11-17) [Running] com.realvnc.vncserver.peruser.plist (RealVNC Limited - installed 2020-01-10) [Not Loaded] com.realvnc.vncserver.prelogin.plist (RealVNC Limited - installed 2020-01-10) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-06-22) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-06-22) [Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2021-02-02) User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (Not signed - installed 2021-02-28) [Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Jonathan Bullard - installed 2021-11-29) User Login Items: [Running] Google Chrome (Google LLC - installed 2022-12-07) Application /Applications/Google Chrome.app [Not Loaded] IPVLauncher (Mudhook Marketing, Inc. - installed 2021-09-26) Modern Login Item /Applications/IPVanish VPN.app/Contents/Library/LoginItems/IPVLauncher.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-07-20) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app [Loaded] iTunes (Not signed - installed 2021-11-13) Application /Applications/iTunes.app/Contents/MacOS/iTunes.app/Contents/MacOS/iTunesHelper.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2021-11-19) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app Audio Plug-ins: quantum_audio_plug_in: 1.28.0 (PreSonus Software Limited - installed 2020-07-03) TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2021-06-22) Backup: Time Machine Not Configured! Performance: System Load: 2.26 (1 min ago) 2.23 (5 min ago) 2.62 (15 min ago) Nominal I/O usage: 30.18 MB/s File system: 28.35 seconds Write speed: 675 MB/s Read speed: 1380 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 17 % Idle: 75 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 27.90 % (Apple) Google Chrome Helper (Renderer) (18) 19.86 % (Google LLC) EtreCheckPro 12.24 % (Etresoft, Inc.) kernel_task 10.05 % (Apple) CAReportingService 9.80 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (18) 1.24 GB (Google LLC) EtreCheckPro 535 MB (Etresoft, Inc.) Google Chrome (2) 232 MB (Google LLC) mdworker_shared (11) 102 MB (Apple) AppleSpell (2) 98 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 901 MB / 837 MB (Apple) Mail 5 MB / 25 KB (Apple) apsd 326 KB / 4 MB (Apple) netbiosd 1 MB / 2 MB (Apple) com.apple.geod 121 KB / 9 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 9 (Apple) Google Chrome Helper (Renderer) (18) 6 (Google LLC) ucdaemon 2 (PreSonus Software Limited) Google Chrome (2) 1 (Google LLC) Activity Monitor 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 24 MB Used RAM: 6.86 GB Cached files: 1.12 GB Available RAM: 1.14 GB Swap Used: 1.37 GB Software Installs (past 60 days): Install Date Name (Version) 2022-10-28 Microsoft Remote Desktop (10.7.10) 2022-10-28 iMovie (10.3.5) 2022-11-02 GarageBand (10.4.7) 2022-11-10 macOS 13.0.1 (13.0.1) 2022-11-10 XProtectPlistConfigData (2165) 2022-11-10 MRTConfigData (1.93) 2022-11-17 Malwarebytes for Mac (1.0) 2022-11-19 Zoom (5.12.8.12565) 2022-11-29 Pages (12.1) 2022-11-29 Keynote (12.1) 2022-11-29 Numbers (12.1) 2022-11-30 VN (0.15) 2022-12-08 XProtectPayloads (86) Diagnostics Information (past 7-30 days): 2022-12-10 12:34:28 knowledge-agent High CPU Use Executable: /usr/libexec/knowledge-agent End of report