EtreCheck version: 5.6 (5212) Report generated: 2020-08-17 20:46:04 Download EtreCheck from https://etrecheck.com Runtime: 38:46 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Software performance problems - Software seems to be causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, Late 2013) iMac Model: iMac14,1 2.70 GHz Quad-Core Intel Core i5 (i5-4570R) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: Intel Iris Pro - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M***** - Data (APFS) [APFS Virtual drive] (Shared - 151.71 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - M***D (APFS) (Shared - 11.22 GB used) disk2 - WD easystore 25FB 10.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - 2***0 (Journaled HFS+) 393.05 GB (238.14 GB used) disk2s3 - T***************D (Journaled HFS+) 9.61 TB (407.15 GB used) Mounted Volumes: disk1s1 - M***** - Data [APFS Virtual drive] 1000.00 GB (Shared - 151.71 GB used, 835.27 GB available, 831.40 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 831.40 GB free) APFS Mount point: /private/var/vm disk1s5 - M***D 1000.00 GB (Shared - 11.22 GB used, 835.27 GB available, 831.40 GB free) APFS Mount point: / Read-only: Yes disk2s2 - 2***0 393.05 GB (238.14 GB used, 154.92 GB available, 154.91 GB free) Journaled HFS+ Mount point: /Volumes/2***0 Owners enabled: No disk2s3 - T***************D 9.61 TB (407.15 GB used, 9.20 TB free) Journaled HFS+ Mount point: /Volumes/T***************D Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Catalina 10.15.5 (19F101) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.canon.MFManager.plist Executable: /Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Details: Close match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Apps: 1 32-bit Applications: 144 32-bit apps Kernel Extensions: /Library/Extensions SXUPTP.kext (1.5.1) BJSBP2Driver.kext (1.5.0) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 184 Apple tasks [Running] 113 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 175 Apple tasks [Running] 123 Apple tasks [Other] 4 Apple tasks Launch Agents: [Other] com.canon.MFManager.plist (? 8a8296d7 - installed 2013-05-15) [Other] com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-08-04) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-08-17) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-08-12) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-07-24) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) [Running] com.bourgeoisbits.cloak.cloakd.plist (Cloak Holdings LLC - installed 2020-05-06) [Loaded] com.bourgeoisbits.cloak.cloakproxyd.plist (Cloak Holdings LLC - installed 2020-05-06) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-05-04) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-17) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-17) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-08-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-09-08) [Loaded] jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2020-05-24) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2010-07-07) [Loaded] com.apple.SafariBookmarksSyncer.plist (Apple - installed 2010-06-24) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-09-06) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-08-17) User Login Items: [Running] 1Password Extension Helper (App Store - installed 2020-07-08) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (App Store - installed 2020-07-08) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-08-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-08-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WhatsApp Login Helper (WhatsApp Inc. - installed 2020-03-16) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-09-05) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-09-05) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: Flip4Mac WMV Plugin: 2.4.4.2 (? - installed 2013-11-07) FlashPlayer-10.6: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) EPPEX Plugin: 4.1.0.0 (? - installed 2011-07-26) Flash Player: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) AdobePDFViewer: 9.5.5 (? - installed 2013-05-18) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-13) iPhotoPhotocast: 7.0 (Apple - installed 2010-05-19) Silverlight: 5.1.41212.0 (? - installed 2016-05-04) JavaAppletPlugin: 15.0.1 (Apple - installed 2012-06-28) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: 1Password (App Store - installed 2020-07-08) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-07-24) Flip4Mac WMV (? - installed 2012-05-15) Backup: Time Machine information not available without Full Drive Access. 19 local snapshots Oldest local snapshot: 2020-08-16 19:45:56 Last local snapshot: 2020-08-17 19:31:53 Performance: System Load: 2.07 (1 min ago) 1.76 (5 min ago) 1.14 (15 min ago) Nominal I/O speed: 2.78 MB/s File system: 120.00 seconds (timed out) Write speed: 57 MB/s Read speed: 60 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 3 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 22.81 % (?) EtreCheck 5.91 % (App Store) FrontendAgent 0.52 % (Malwarebytes Corporation) Dropbox 0.09 % (Dropbox, Inc.) UserEventAgent 0.05 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 506 MB (App Store) Dropbox 307 MB (Dropbox, Inc.) accountsd 56 MB (Apple) AMPLibraryAgent 55 MB (Apple) SystemUIServer 48 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 401 KB / 403 KB (?) Dropbox 27 KB / 48 KB (Dropbox, Inc.) SystemUIServer 0 B / 128 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 15 MB Used RAM: 3.77 GB Cached files: 4.22 GB Available RAM: 4.23 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-24 MRTConfigData (1.64) 2020-08-07 XProtectPlistConfigData (2128) 2020-08-08 HP Easy Scan (1.9.4) 2020-08-11 Adobe Flash Player 2020-08-11 Microsoft PowerPoint 2020-08-11 Microsoft Word 2020-08-11 Microsoft Excel 2020-08-11 Microsoft Outlook 2020-08-11 Microsoft OneNote 2020-08-12 Microsoft AutoUpdate 2020-08-17 EtreCheck (5.6) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report