EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-12-17 07:42:26 Download EtreCheckPro from https://etrecheck.com Runtime: 4:30 Performance: Good

Problem: Apps are crashing Description:

Random apps, but mostly Lightroom Classic and Chrome

Major Issues:

Anything that appears on this list needs immediate attention.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improvem ent.

Heavy RAM usage - Apps are using a large amount of RAM.

Apps crashing - There have been numerous app crashes.

Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause probl ems. They should be reviewed.

System modifications - There are a large number of system modifications running in the background.

Vintage hardware - This computer may be considered vintage.

Kernel extensions present - This computer has kernel extensions that may not work in the future.

Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:

iMac (Retina 5K, 27-inch, 2019) Status: Vintage iMac Model: iMac19,1 3.7 GHz 6-Core Intel Core i5 (i5-9600K) CPU: 6-core 32 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - Empty BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - Empty

Video Information:

Radeon Pro 580X - VRAM: 8 GB iMac (built-in) 5120 x 2880

Drives:

disk0 - APPLE SSD SM2048L 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 9% used, 416.72 TB written, 100% health, 137 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk1s1 - m******* - Data (APFS) [APFS Virtual drive] (1.78 TB used) disk1s2 - Update (APFS) (4 MB used) disk1s3 (APFS) [APFS Container] (11.26 GB used) disk1s3s1 - m*****d (APFS) [APFS Snapshot] (11.26 GB used) disk1s4 - Preboot (APFS) [APFS Preboot] (2.69 GB used) disk1s5 - Recovery (APFS) [Recovery] (1.33 GB used)

Page 1 Rick’s iMac 2025-12-17

disk1s6 - VM (APFS) [APFS VM] (2.15 GB used)

disk2 - WD My Passport 25E3 2.00 TB External USB Up to 5 Gb/s USB

disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 2.00 TB

disk5 [APFS Virtual drive] 2.00 TB

disk5s1 - M*****************c (APFS) (1.89 TB used) disk2s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk3 - LaCie P9230 2.00 TB External USB Up to 5 Gb/s USB

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - C*******e (Journaled HFS+) 2.00 TB (1.81 TB used) disk3s3 - Recovery HD (Journaled HFS+) [Recovery] 784 MB

disk4 - TOSHIBA External USB 3.0 1.00 TB External USB Up to 5 Gb/s USB disk4s1 - R*******s (Journaled HFS+) 1.00 TB (505.20 GB used)

disk6 - Seagate Portable 2.00 TB External USB Up to 5 Gb/s USB

disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 [APFS Container] 2.00 TB

disk8 [APFS Virtual drive] 2.00 TB

disk8s2 - T*********e (APFS) (1.90 TB used)

disk7 - Realtek RTL9201 256.06 GB External USB Up to 480 Mb/s USB

disk7s1 17 MB disk7s2 - O***O 256.04 GB (121.72 GB used)

Mounted Volumes:

disk1s1 - m******* - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 1.78 TB Shared values Size: 2.00 TB Free: 203.47 GB Available: 343.91 GB

disk1s2 - Update

Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values

Size: 2.00 TB

Free: 203.47 GB

disk1s3s1 - m*****d [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.26 GB Shared values Size: 2.00 TB

Page 2 Rick’s iMac 2025-12-17

Free: 203.47 GB Available: 343.91 GB

disk1s4 - Preboot [APFS Preboot]

Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.69 GB Shared values

Size: 2.00 TB

Free: 203.47 GB

disk1s6 - VM [APFS VM]

Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values

Size: 2.00 TB

Free: 203.47 GB

disk3s2 - C*******e

Filesystem: Journaled HFS+ Mount point: /Volumes/C*******e Used: 1.81 TB Size: 2.00 TB Free: 193.50 GB Available: 195.32 GB

disk4s1 - R*******s

Filesystem: Journaled HFS+ Mount point: /Volumes/R*******s Owners enabled: No Used: 505.20 GB Size: 1.00 TB Free: 495.00 GB Available: 495.24 GB

disk5s1 - M*****************c

Filesystem: APFS Mount point: /Volumes/M*****************c Used: 1.89 TB Shared values

Size: 2.00 TB

Free: 110.95 GB

disk7s2 - O***O

Mount point: /Volumes/O***O Used: 121.72 GB Size: 256.04 GB Free: 134.31 GB

disk8s2 - T*********e

Filesystem: APFS Mount point: /Volumes/T*********e Used: 1.90 TB Shared values

Size: 2.00 TB

Free: 95.41 GB

Page 3 Rick’s iMac 2025-12-17

disk10s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/ 6********************************************t/.********a Read-only: Yes Size: 4 MB

USB:

USB 3.1 bus Seagate - Portable VIA Labs, Inc. - USB3.0 Hub Western Digital - My Passport 25E3 VIA Labs, Inc. - USB3.0 Hub TOSHIBA - External USB 3.0 Generic - USB Storage LaCie - Porsche Desktop American Power Conversion - Back-UPS ES 600M1 FW:928.a11 .D USB FW:a10 Apple Inc. - FaceTime HD Camera (Built-in) USB2.0 Hub EPSON - XP-8700 Series Hitachi-LG Data Storage Inc - Portable Super Multi Drive USB2.0 Hub Realtek - RTL9201

USB 3.1 bus <Empty>

Network:

Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge

iCloud is limited without Full Disk Access

Remote Management: Enabled Screen sharing: Enabled

Firewall:

Blocked apps:

com.google.Chrome

System Software:

macOS Sequoia 15.7.2 (24G325) Installed 2025-11-12 Time since boot: About a day

Configuration Files:

/etc/hosts - Count: 1

Security:

Gatekeeper: App Store and identified developers System Integrity Protection: Enabled

Page 4 Rick’s iMac 2025-12-17

Antivirus software: Apple and Malwarebytes

Remote Management: Enabled Screen sharing: Enabled

Unsigned Files:

Launchd: ~/Library/LaunchAgents/info.lokiware.attachmenttamer.cleanup.plist Command: /bin/sh -c 'm=~/Library/Mail s="$m/Attachment Tamer" b="$m/Bundles/Attachment Tamer.mailbundle" p=info.lokiware.attachmenttamer /bin/[ -L "$b" && rm "$b" /bin/[ ! -e "$b" && { /bin/rm ~/Library/LaunchAgents/$p.*; / bin/rm "$m/.$p".*; /bin/rm -r "$s"; /bin/launchctl remove $p.cleanup; } '

Details: Exact match found in the legitimate list - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK

Apps: 21

System Extensions:

[Not Loaded] NordVPN Threat Protection Pro™ - version 9.7.0 (Nordvpn S.A. - installed 2025-11-05) Application: /Volumes/M*****************c/A**********s/NordVPN.app - version 9.7.0 (Nordvpn S.A. - installed 20 25-11-05) Description: System extension is used to scan files downloaded from the internet for malware.

[Running] Cisco Secure Client - Socket Filter Extension - version 5.1.8.115 (Cisco - installed 2025-04-24) Application: /Applications/Cisco/Cisco Secure Client - Socket Filter.app - version 5.1.8.115 (Cisco - installed 202504-24) Description: This system extension provides socket filter capabilities.

Kernel Extensions:

/Library/Application Support/Cisco/Cisco Secure Client [Not Loaded] acsock.kext - com.cisco.kext.acsock (Cisco, 5.1.05 - SDK 12)

/Library/Application Support/LogMeIn/drivers [Not Loaded] LogMeInSoundDriver.kext - com.logmein.driver.LogMeInSoundDriver (LogMeIn, Inc., 4.1.5259)

/Library/Extensions

[Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (MATT INGALLS, 2.0b2 - SDK 10.10) [Not Loaded] RecordComputerSound.kext - com.GoodLuckTechnology.driver.RecordComputerSound (1.01 - SDK

10.7) [Loaded] LaCieScsiType00.kext - com.LaCie.ScsiType00 (Lacie Ltd, 2.2.0 - SDK 10.8) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 3.1.5) [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (Dropbox, Inc., 1.13.0 - SDK 10.14) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (4.0.6 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] jmPeripheralDevice.kext - com.jmicron.driver.jmPeripheralDevice (2.0.2 - SDK 10.5) [Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (Sony Corporation, 1.3.0.06030 - SDK

10.10)

/Library/Extensions/2.2.0

[Not Loaded] Belcarra.USBLAN_netpart.kext - com.Belcarra.iokit.USBLAN_netpart (2.2.0) [Not Loaded] Belcarra.USBLAN_usbpart.kext - com.Belcarra.iokit.USBLAN_usbpart (2.2.0) [Not Loaded] RemoteControl.USBLAN_usbpart.kext - com.RemoteControl.USBLAN.usbpart (2.2.0)

System Launch Daemons:

Page 5 Rick’s iMac 2025-12-17

[Not Loaded] 40 Apple tasks [Loaded] 184 Apple tasks [Running] 190 Apple tasks [Other] 4 Apple tasks

System Launch Agents:

[Not Loaded] 20 Apple tasks [Loaded] 181 Apple tasks [Running] 247 Apple tasks

Launch Daemons:

[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-08-21) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-08-21) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper

[Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-12-09) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2

[Running] com.bombich.ccc.helper.plist (Bombich Software, Inc. - installed 2025-12-09) Executable: /Applications/Carbon Copy Cloner.app/Contents/XPCServices/com.bombich.ccc.helper.xpc/Contents/ MacOS/com.bombich.ccc.helper Location: /Applications/Carbon Copy Cloner.app

[Running] com.cisco.secureclient.vpn.service.agent.plist (Cisco - installed 2025-03-03) Command: /opt/cisco/secureclient/bin/Cisco Secure Client - AnyConnect VPN Service.app/Contents/MacOS/vpna gentd -execv_instance Location: /opt/cisco/secureclient/bin/Cisco Secure Client - AnyConnect VPN Service.app

[Not Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/Remote PrintIODaemon

[Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2025-12-02) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/Goo gleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companio n/*=2,*/chrome/updater/*=2 --system

[Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2024-11-11) <Empty>

[Not Loaded] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2024-05-2

6)

Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaem on.app/Contents/MacOS/RTProtectionDaemon -i 9B57702F-57EF-4EC8-A184-3E4D51522598.pkg

[Not Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2024-05-13) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.a pp/Contents/MacOS/SettingsDaemon

[Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-11-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

[Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2024-08-18) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Page 6 Rick’s iMac 2025-12-17

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-23) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

[Not Loaded] com.mingjie.mjrecorder.agent.plist (Guilian Xiao - installed 2021-07-22) Executable: /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver/Contents/MacOS/MJRecorder-agent

[Running] com.nordvpn.macos.helper.plist (Nordvpn S.A. - installed 2025-11-05) Executable: /Library/PrivilegedHelperTools/com.nordvpn.macos.helper

[Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-11-07) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:

[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-12-09) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true

[Not Loaded] com.adobe.CCLibrary.plist (Adobe Inc. - installed 2025-12-11) Executable: /Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app/Contents/MacOS/CCLibra ryXPCListener Location: /Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app

[Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-11-07) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacO S/CCXProcess --openAtBoot

[Not Loaded] com.cisco.secureclient.gui.plist (Cisco - installed 2025-04-24)

Command: /usr/bin/open -W '/Applications/Cisco/Cisco Secure Client.app' --args -autolaunched Location: /Applications/Cisco/Cisco Secure Client.app

[Not Loaded] com.cisco.secureclient.vpn.notification.plist (Cisco - installed 2025-03-03) Executable: /opt/cisco/secureclient/bin/Cisco Secure Client - Notification.app/Contents/MacOS/Cisco Secure Clie nt - Notification Location: /opt/cisco/secureclient/bin/Cisco Secure Client - AnyConnect VPN Service.app

[Not Loaded] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-05-08) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.ap p/Contents/MacOS/EpsonLowInkReminderAgent

[Not Loaded] com.epson.edca.launcher.plist (Seiko Epson Corporation - installed 2022-01-17) Command: /Applications/Epson Software/Epson Utilities/Epson Data Collection Agent.app/Contents/MacOS/Edca edca

[Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2023-08-09) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agen t.app/Contents/MacOS/EPSON Software Updater Agent

[Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-08-26) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEv entManager.app/Contents/MacOS/EEventManager

[Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2020-08-26) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/M acOS/Epson Scanner Monitor

[Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-11-11) <Empty>

Page 7 Rick’s iMac 2025-12-17

[Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-11-11) <Empty>

[Not Loaded] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2024-05-13) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.ap p/Contents/MacOS/FrontendAgent

User Launch Agents:

[Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-11-07) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacO S/CCXProcess --openAtBoot

[Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-11-18) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacO S/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2

[Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-06-10) <Empty>

[Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-05-29) <Empty>

[Not Loaded] info.lokiware.attachmenttamer.cleanup.plist (Not signed - installed 2025-10-24) Command: /bin/sh -c 'm=~/Library/Mail s="$m/Attachment Tamer" b="$m/Bundles/Attachment Tamer.mailbundle" p=info.lokiware.attachmenttamer /bin/[ -L "$b" && rm "$b" /bin/[ ! -e "$b" && { /bin/rm ~/Library/LaunchAgents/$p.*; / bin/rm "$m/.$p".*; /bin/rm -r "$s"; /bin/launchctl remove $p.cleanup; } '

User Login Items:

[Running] CCC Dashboard (Bombich Software, Inc. - installed 2025-12-13) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app

[Not Loaded] LoginItemHelper (Cisco - installed 2025-04-24)

Modern Login Item /Applications/Cisco/Cisco Secure Client.app/Contents/Library/LoginItems/LoginItemHelper.app

[Running] Dropbox (Dropbox, Inc. - installed 2025-12-16) Application /Applications/Dropbox.app

[Not Loaded] MessengerHelper (Facebook, Inc. - installed 2024-07-25)

Modern Login Item /Applications/Messenger 2.app/Contents/Library/LoginItems/MessengerHelper.app

[Not Loaded] MessengerLoginHelper (Facebook, Inc. - installed 2024-07-25)

Modern Login Item /Applications/Messenger 2.app/Contents/Library/LoginItems/MessengerLoginHelper.app

[Not Loaded] NordVPNLauncher Sideload (Nordvpn S.A. - installed 2025-11-05)

Modern Login Item /Applications/NordVPN.app/Contents/Library/LoginItems/NordVPNLauncher Sideload.app

[Running] Plex Media Server (Plex Inc. - installed 2025-11-12) Application /Applications/Plex Media Server.app

Page 8 Rick’s iMac 2025-12-17

[Not Loaded] RoboForm (Siber Systems - installed 2025-12-01)

Modern Login Item /Applications/RoboForm.app/Contents/Library/LoginItems/RoboFormLauncher.app

[Not Loaded] SpeedTestHelper (App Store - installed 2023-10-27)

Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

[Not Loaded] StartUpHelper (Spotify - installed 2025-07-17)

Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

[Not Loaded] HP Device Monitor (HP Inc. - installed 2021-10-30) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manage r.app/Contents/Library/LoginItems/HP Device Monitor.app

[Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-10-24)

Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app

[Not Loaded] WeatherMenu (Apple - installed 2025-10-24)

Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app

Applications:

804 Apple apps 272 3rd party apps 129 x86-only apps 19 unsigned apps

App Extensions:

Widgets:

[Not Loaded] Twitter - /Applications/Twitter.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] Widgets - /Applications/PDF Expert.app [Loaded] Keypad - /Applications/Keypad.app

Safari extensions:

[Loaded] RoboForm - /Applications/RoboForm.app

Plugins:

[Loaded] RoboForm - /Applications/RoboForm.app

Notification providers:

[Loaded] NotificationService - /Applications/Prime Video.app

Photo editing extensions:

[Loaded] Edit in Topaz Photo - /Applications/Topaz Photo.app [Loaded] Edit in Topaz Photo AI - /Applications/Topaz Photo AI.app [Loaded] External Editors - /Applications/External Editors For Photos.app

File providers:

[Loaded] Dropbox - /Applications/Dropbox.app

Share services:

Page 9 Rick’s iMac 2025-12-17

[Loaded] Dropbox Transfer - /Applications/Dropbox.app [Not Loaded] OneNote - /Applications/Microsoft OneNote.app

Finder sync extensions:

[Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync. app [Not Loaded] Dropbox Finder Extension - /Applications/Dropbox.app

QuickLook Previews:

[Loaded] EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck

Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2025-12-09) LogitechHarmony: 2.0 (? - installed 2021-10-30) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-10-30) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-10-30) SharePointBrowserPlugin: 14.7.2 (? - installed 2021-10-30) AmazonMP3DownloaderPlugin101750: (?Not found!)

CitrixICAClientPlugIn: 11.8.0 (? - installed 2021-10-30) Silverlight: 5.1.50901.0 (? - installed 2021-10-30) PDF Browser Plugin: 2.4.4 (? - installed 2021-10-30) JavaAppletPlugin: Java 8 Update 171 build 11 (? - installed 2021-10-30)

Audio Plug-ins:

MJRecorderDevice: 1.3.2 (Guilian Xiao - installed 2021-10-30)

3rd Party Preference panels:

Java (? - installed 2018-06-17)

Backup:

Time Machine information is limited without Full Disk Access Destinations:

T*********e [Local] (Last used) 3 local snapshots Oldest local snapshot: 2025-12-17 05:13:54 Last local snapshot: 2025-12-17 07:14:57

3rd party backup: Carbon Copy Cloner

Performance:

System Load: 3.10 (1 min ago) 3.17 (5 min ago) 2.74 (15 min ago) Nominal I/O usage: 0.11 MB/s File system: 19.24 seconds Write speed: 420 MB/s Read speed: 2800 MB/s

CPU Usage Snapshot:

Type Overall System: 6 % User: 12 % Idle: 82 %

Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location) EtreCheckPro 35.30 % (Etresoft, Inc.)

Google Chrome Helper (Renderer) (57) 7.14 % (Google LLC)

Page 10 Rick’s iMac 2025-12-17

WindowServer 6.00 % (Apple) kernel_task 3.00 % (Apple) Creative Cloud UI Helper (Renderer) 1.58 % (Adobe Inc.)

Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (58) 7.02 GB (Google LLC) EtreCheckPro 1.61 GB (Etresoft, Inc.)

Adobe Photoshop 2026 1.07 GB (Adobe Inc.) com.apple.WebKit.WebContent (4) 779 MB (Apple) Google Chrome 673 MB (Google LLC)

Top Processes Snapshot by Network Use:

Process Input / Output (Source - Location) Mail 75 MB / 143 MB (Apple) mDNSResponder 9 MB / 2 MB (Apple) apsd 906 KB / 4 MB (Apple) NordVPN 205 KB / 4 MB (Nordvpn S.A.) exchangesyncd 1 MB / 90 KB (Apple)

Top Processes Snapshot by Energy Use:

Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Google Chrome Helper (Renderer) (58) 1 (Google LLC) Creative Cloud UI Helper (Renderer) 1 (Adobe Inc.) Dropbox (3) 1 (Dropbox, Inc.)

Google Chrome 0 (Google LLC)

Virtual Memory Information:

Physical RAM: 32 GB

Free RAM: 14 MB Used RAM: 23.89 GB Cached files: 8.09 GB

Available RAM: 8.11 GB Swap Used: 346 MB

Software Installs (past 60 days):

Install Date Name (Version) 2025-10-20 Prime Video (10.102) - App Store 2025-10-22 XProtectPlistConfigData (5320) - Software update 2025-10-23 XProtectPlistConfigData (5321) - Software update 2025-11-05 XProtectPlistConfigData (5322) - Software update 2025-11-05 XProtectPayloads (156) - Software update 2025-11-05 com.nordvpn.macos (9.7.0) - Installer 2025-11-06 Prime Video (10.103) - App Store 2025-11-11 XProtectCloudKitUpdate (5323) - XProtectUpdateService 2025-11-11 XProtectPlistConfigData (5323) - Software update 2025-11-12 macOS 15.7.2 (15.7.2) - Software update 2025-11-12 Safari (26.1) - Software update 2025-11-14 Duplicate File Finder (8.5.2) - App Store 2025-11-18 Topaz Photo (1.0.2) - Installer 2025-11-18 Prime Video (10.106) - App Store 2025-11-30 Prime Video (10.107) - App Store 2025-12-08 Prime Video (10.109) - App Store 2025-12-10 XProtectCloudKitUpdate (5324) - XProtectUpdateService

Page 11 Rick’s iMac 2025-12-17

2025-12-11 XProtectPlistConfigData (5324) - Software update 2025-12-13 Video Downloader Ultimate (1.0) - Installer 2025-12-16 GarageBand (10.4.13) - App Store 2025-12-17 XProtectPlistConfigData (5325) - Software update

Diagnostics Information (past 60 days):

2025-12-17 01:00:12 Carbon Copy Cloner.app - High CPU Use (4 times) First occurrence: 2025-12-11 01:04:36 Executable: /Applications/Carbon Copy Cloner.app

2025-12-16 21:43:49 knowledgeconstructiond - High CPU Use (10 times) First occurrence: 2025-12-10 22:36:02 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstr uctiond

2025-12-15 15:43:39 signpost_reporter - High CPU Use (7 times) First occurrence: 2025-12-10 00:27:17 Executable: /usr/libexec/signpost_reporter

2025-12-15 15:43:08 apfsd - High CPU Use Executable: /usr/libexec/apfsd

2025-12-15 15:37:45 Kernel Panic

Details:

panic(cpu 0 caller 0xffffff801833ca1a): Kernel trap at 0xffffff8017f01 2b9, type = 14=page fault, registers:

Panicked task 0xffffff9e23ccb980: 8 threads: pid 199: WindowServer

2025-12-15 06:18:17 mds - Crash (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/V ersions/A/Support/mds

2025-12-15 04:41:58 spotlightknowledged - High CPU Use (9 times)

First occurrence: 2025-12-11 10:05:22 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged

2025-12-14 13:01:01 Messenger - Crash Executable: /Applications/Messenger.app

2025-12-14 10:25:42 launchservicesd - Crash (2 times) Executable: /System/Library/CoreServices/launchservicesd

2025-12-13 07:13:12 HandBrake.app - High CPU Use Executable: /Applications/HandBrake.app

2025-12-13 07:12:32 WorkflowServiceRunner - Crash (3 times) First occurrence: 2025-12-13 07:12:03 Executable: /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/WorkflowServiceRunner.xpc/ Contents/MacOS/WorkflowServiceRunner

2025-12-13 05:58:25 com.apple.WebKit.WebContent - Crash Details:

Video Downloader Ultimate

2025-12-10 12:08:48 Calendar - Crash Executable: /System/Applications/Calendar.app

Page 12 Rick’s iMac 2025-12-17

2025-12-09 23:18:06 siriinferenced - Crash Executable: /System/Library/PrivateFrameworks/SiriInference.framework/Versions/A/siriinferenced

End of report

Page 13