EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-01-19 22:08:44 Download EtreCheckPro from https://etrecheck.com Runtime: 7:46 Performance: Below Average Problem: Computer is too slow Description: Booting takes very long, lagging and sometimes freeze. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 EK241Y 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (Shared - 15.75 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 625.56 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (Shared - 636 MB used) disk2s4 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s5 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk2s6 - Update (APFS) (Shared - 6 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (Shared - 15.75 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 625.56 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (Shared - 636 MB used) disk2s4 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s5 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk2s6 - Update (APFS) (Shared - 6 MB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.75 GB used, 388.88 GB available, 376.75 GB free) APFS Mount point: / Fusion drive Read-only: Yes disk2s2 - Macintosh HD - Data [APFS Virtual drive] 1.03 TB (Shared - 625.56 GB used, 388.88 GB available, 376.75 GB free) APFS Mount point: /System/Volumes/Data Fusion drive disk2s3 - Preboot [APFS Preboot] 1.03 TB (Shared - 636 MB used, 376.75 GB free) APFS Mount point: /System/Volumes/Preboot Fusion drive disk2s5 - VM [APFS VM] 1.03 TB (Shared - 3.22 GB used, 376.75 GB free) APFS Mount point: /System/Volumes/VM Fusion drive disk2s6 - Update 1.03 TB (Shared - 6 MB used, 376.75 GB free) APFS Mount point: /System/Volumes/Update Fusion drive Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.1 (21C52) Time since boot: Less than an hour Notifications: Garmin Express Service.app one notification Creative Cloud.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Old Applications: 21 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] dfsfuse.kext - com.google.drivefs.filesystems.dfsfuse (45.2 - SDK 10.16) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.15.0 - SDK 10.14) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 194 Apple tasks [Running] 142 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 177 Apple tasks [Running] 156 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-07) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-12-21) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-19) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-11-11) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-01-14) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-01-14) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-01-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-17) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-08) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2021-12-17) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-12-21) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-19) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-19) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-01-19) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-11-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-11-11) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-01-14) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-01-14) [Running] com.webex.pluginagent.plist (Cisco - installed 2021-11-11) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-19) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-07) [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2022-01-19) [Running] com.hp.productresearch.plist (HP Inc. - installed 2022-01-19) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-10-20) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-10-20) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2022-01-12) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Garmin Express Service (Garmin International - installed 2021-08-13) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Running] Google Drive (Google, Inc. - installed 2022-01-12) Application /Applications/Google Drive.app [Loaded] GRLoginHelper (Grammarly, Inc - installed 2021-12-30) Modern Login Item /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2021-12-17) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Running] LauncherApp (App Store - installed 2022-01-14) Modern Login Item /Applications/Happy Wallpaper.app/Contents/Library/LoginItems/LauncherApp.app [Loaded] Messenger Login Helper (Facebook, Inc. - installed 2021-11-17) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Running] OneDrive (Microsoft Corporation - installed 2022-01-14) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-01-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-01-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] Launcher (App Store - installed 2020-01-29) Modern Login Item /Applications/Simple Antnotes.app/Contents/Library/LoginItems/Launcher.app [Running] 5A4RE8SF68.com.tencent.xinWeChat.IPCHelper (App Store - installed 2022-01-18) Modern Login Item /Applications/WeChat.app/Contents/Library/LoginItems/5A4RE8SF68.com.tencent.xinWeChat.IPCHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-12-17) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-02-04) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2020-02-04) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-12-21) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) Audio Plug-ins: CiscoAudioDevice: 1.0.1 (Cisco - installed 2021-06-27) Backup: Time Machine Not Configured! Performance: System Load: 1.70 (1 min ago) 1.84 (5 min ago) 2.08 (15 min ago) Nominal I/O speed: 2.05 MB/s File system: 31.47 seconds Write speed: 897 MB/s Read speed: 1461 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 7 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 8.16 % (Apple) Google Chrome Helper (Renderer) (19) 6.80 % (Google, Inc.) Google Chrome Helper (GPU) 4.60 % (Google, Inc.) Google Chrome 4.18 % (Google, Inc.) kernel_task 3.54 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (19) 1.40 GB (Google, Inc.) kernel_task 466 MB (Apple) EtreCheckPro 261 MB (Etresoft, Inc.) WhatsApp Helper (Renderer) (2) 183 MB (App Store) Google Chrome 152 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 473 KB / 177 KB (Apple) Dropbox 68 KB / 235 KB (Dropbox, Inc.) Messenger 79 KB / 24 KB (Facebook, Inc.) apsd 36 KB / 35 KB (Apple) trustd 46 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Google Chrome 3 (Google, Inc.) Google Chrome Helper (GPU) 2 (Google, Inc.) Google Chrome Helper (Renderer) (19) 2 (Google, Inc.) MusicCacheExtension 2 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 29 MB Used RAM: 6.33 GB Cached files: 1.64 GB Available RAM: 1.67 GB Swap Used: 256 KB Software Installs (past 60 days): Install Date Name (Version) 2021-11-28 VooV (3.0.0) 2021-12-07 Mendeley Web Importer (3.2.65) 2021-12-13 GarageBand (10.4.5) 2021-12-14 Core Services Application Configuration Data 12.0 (120.73) 2021-12-17 XProtectPlistConfigData (2153) 2021-12-17 HP Smart (13.3.0.1461) 2021-12-17 WhatsApp (2.2147.16) 2021-12-17 Zoom (5.8.6.2879) 2022-01-01 Cisco Webex Meetings (41.12.6.12) 2022-01-04 RAR Extractor - Unarchiver (6.3.8) 2022-01-07 ARMDC Agent Installer (1.0.0) 2022-01-07 Grammarly for Safari (9.47) 2022-01-12 Adobe Acrobat DC (21.011.20039) (21.011.20039) 2022-01-12 Google Drive (1.3.16.180) 2022-01-14 Microsoft AutoUpdate (4.43.22011101) 2022-01-14 Microsoft Excel (16.57.22011101) 2022-01-14 Microsoft OneNote (16.57.22011101) 2022-01-14 Microsoft Outlook (16.57.22011101) 2022-01-14 Microsoft PowerPoint (16.57.22011101) 2022-01-14 Microsoft Word (16.57.22011101) 2022-01-14 Paper (2.0.3) 2022-01-18 macOS 12.1 (12.1) 2022-01-18 OneDrive (21.245.1128) 2022-01-18 WeChat (3.3.0) Diagnostics Information (past 7-30 days): 2022-01-18 05:10:07 Microsoft Word.app Hang Executable: /Applications/Microsoft Word.app End of report