EtreCheckPro version: 6.3.3 (6D020) Report generated: 2020-10-16 11:01:57 Download EtreCheckPro from https://etrecheck.com Runtime: 2:46 Performance: Excellent Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Low disk space - This computer is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Battery: Health = Normal - Cycle count = 567 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 229.36 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 46 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.79 GB (Shared - 229.36 GB used, 24.53 GB available, 19.66 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 250.79 GB (Shared - 1.07 GB used, 19.66 GB free) APFS Mount point: /private/var/vm Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en5: iPad Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 120.93 GB available Printer sharing: Enabled System Software: macOS Mojave 10.14.6 (18G6020) Time since boot: Less than an hour Notifications: Google Chrome.app one notification Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensingV2.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.chaos_group.vrol.plist Executable: /Applications/ChaosGroup/VRLService/OLS/vrol.bin Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.chaos_group.swrm.plist Executable: /Applications/ChaosGroup/V-Ray/Swarm/swrm.bin Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Autodesk/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app Plugin: ~/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin Apps: 11 32-bit Applications: 21 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 182 Apple tasks [Running] 103 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 184 Apple tasks [Running] 115 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-16) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-10) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-16) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-09) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-09) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-24) [Not Loaded] com.teamviewer.teamviewer.plist (? aa311aa9 - installed 2015-12-14) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? d4765397 - installed 2015-12-14) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-16) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-09) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-07-09) [Running] com.chaos_group.swrm.plist (? 32636514 - installed 2017-10-30) [Running] com.chaos_group.vrol.plist (? d2ad0bf4 - installed 2017-10-30) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-08-24) [Loaded] com.microsoft.autoupdate.helpertool.plist (Microsoft Corporation - installed 2016-05-09) [Loaded] com.microsoft.office.licensingV2.helper.plist (? 689758eb - installed 2015-07-01) [Loaded] com.teamviewer.Helper.plist (? 7ca2e004 - installed 2015-12-14) [Not Loaded] com.teamviewer.teamviewer_service.plist (? b485a599 - installed 2015-12-14) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-09) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-10-16) [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-10-16) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-13) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2020-09-25) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] A360Service (? - installed 2016-02-10) Modern Login Item /Applications/Autodesk/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app [Loaded] Dropbox (Dropbox, Inc. - installed 2020-09-22) Application /Applications/Dropbox.app [Running] HP Device Monitor (HP Inc. - installed 2020-02-13) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2020-02-13) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-02-13) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-09-25) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-16) AdobePDFViewer: 20.012.20048 (Adobe Systems, Inc. - installed 2020-09-25) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-06-13) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-08-11) AirPlay: 2.0 (Apple - installed 2020-08-11) AppleAVBAudio: 760.6 (Apple - installed 2019-11-04) BridgeAudioSP: 5.52 (Apple - installed 2020-08-11) iSightAudio: 7.7.3 (Apple - installed 2019-11-04) Backup: Time Machine Not Configured! Performance: System Load: 1.74 (1 min ago) 5.59 (5 min ago) 4.57 (15 min ago) Nominal I/O speed: 6.25 MB/s File system: 23.71 seconds Write speed: 246 MB/s Read speed: 1178 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 5 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) kernel_task 15.80 % (Apple) mobileassetd 12.14 % (Apple) EtreCheckPro 10.62 % (Etresoft, Inc.) WindowServer 4.46 % (Apple) AppleSpell 3.96 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 622 MB (Etresoft, Inc.) Dropbox (3) 454 MB (Dropbox, Inc.) Adobe CEF Helper (Renderer) (3) 398 MB (Adobe Inc.) kernel_task 356 MB (Apple) Adobe (4) 340 MB (? - /Library/Application Support/Adobe) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) swrm.bin 239 KB / 232 KB (? - /Applications/ChaosGroup/V-Ray/Swarm) Dropbox 62 KB / 305 KB (Dropbox, Inc.) mDNSResponder 28 KB / 23 KB (Apple) apsd 5 KB / 15 KB (Apple) cloudd 7 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdworker (2) 12 (?) WindowServer 3 (Apple) trustd (4) 1 (Apple) Adobe CEF Helper (Renderer) (3) 1 (Adobe Inc.) Adobe CEF Helper (GPU) 1 (Adobe Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 19 MB Used RAM: 5.05 GB Cached files: 2.93 GB Available RAM: 2.95 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-09-21 Safari (14.0) 2020-09-24 Adobe Acrobat DC (20.012.20048) (20.012.20048) 2020-09-25 Adobe Acrobat Reader DC (20.012.20048) (20.012.20048) 2020-10-02 XProtectPlistConfigData (2132) 2020-10-02 MRTConfigData (1.67) Diagnostics Information (past 7-30 days): 2020-10-16 10:52:52 Creative Cloud.app Crash (2 times) Executable: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app 2020-10-16 10:52:40 tccd Crash (15 times) Executable: /System/Library/PrivateFrameworks/TCC.framework/Versions/A/Resources/tccd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[NSFileManager fileSystemRepresentationWithPath:]: nil or empty path argument' terminating with uncaught exception of type NSException abort() called 2020-10-16 10:52:34 vrlservice.bin Crash (9 times) Executable: /Applications/ChaosGroup/*/vrlservice.bin Details: dyld: launch, loading dependent libraries 2020-10-16 08:43:08 Google Chrome.app Hang (5 times) Executable: /Applications/Google Chrome.app 2020-10-16 06:56:06 ksadmin Crash Executable: /Library/Google/*/GoogleSoftwareUpdate.bundle/Contents/Helpers/ksadmin End of report