EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-09-10 12:44:50 Download EtreCheckPro from https://etrecheck.com Runtime: 7:35 Performance: Below Average Problem: Computer is too slow Description: Opening apps takes 2 minutes Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 846.73 GB disk1 [APFS Virtual drive] 846.73 GB (Shared by 7 volumes) disk1s1 - M*****************a (APFS) (Shared - 831 KB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 284 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 - M*****************a (APFS) [APFS Virtual drive] (Shared - 40.12 GB used) disk1s6 - Update (APFS) (Shared - 1 MB used) disk1s7 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s7s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk0s3 153.26 GB Mounted Volumes: disk1s1 - M*****************a 846.73 GB (Shared - 831 KB used, 784.80 GB free) APFS Mount point: /Volumes/M*****************a disk1s2 - Preboot [APFS Preboot] 846.73 GB (Shared - 284 MB used, 784.80 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 846.73 GB (Shared - 5.37 GB used, 784.80 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - M*****************a [APFS Virtual drive] 846.73 GB (Shared - 40.12 GB used, 788.26 GB available, 784.80 GB free) APFS Mount point: /System/Volumes/Data disk1s6 - Update 846.73 GB (Shared - 1 MB used, 784.80 GB free) APFS Mount point: /System/Volumes/Update disk1s7 [APFS Container] 846.73 GB (Shared - 15.33 GB used, 784.80 GB free) APFS Mount point: /System/Volumes/Update/mnt1 Partitions: disk1s7s1 disk1s7s1 - Macintosh HD [APFS Snapshot] 846.73 GB (Shared - 15.33 GB used, 788.26 GB available, 784.80 GB free) APFS Mount point: / Read-only: Yes disk2s1 - W******m 1.29 GB (1.28 GB used, 13 MB free) Mac OS Extended Disk Image Mount point: /Volumes/W******m Owners enabled: No Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 47 KB available System Software: macOS Big Sur 11.5 (20G71) Time since boot: About 5 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 2 Old Applications: 7 x86-only apps Startup Items: MacHostsRestore Path: /Library/StartupItems/MacHostsRestore System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 202 Apple tasks [Running] 124 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 193 Apple tasks [Running] 125 Apple tasks Launch Daemons: [Running] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2021-08-05) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-10) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-08-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2021-09-09) Launch Agents: [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2021-08-05) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2021-08-05) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2021-08-05) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-09-10) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-10) [Not Loaded] com.oracle.java.Java-Updater.plist (? dee35b9e - installed 2021-09-09) User Launch Agents: [Not Loaded] com.epicgames.launcher.plist (Epic Games International, S.a.r.l. - installed 2021-09-10) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-09-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-09-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2021-09-09) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 251 build 08 (? - installed 2021-09-09) 3rd Party Preference Panes: Java (? - installed 2020-03-12) Backup: Time Machine Not Configured! Performance: System Load: 2.22 (1 min ago) 2.06 (5 min ago) 2.02 (15 min ago) Nominal I/O speed: 2.62 MB/s File system: 63.10 seconds Write speed: 63 MB/s Read speed: 64 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 5 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 43.95 % (Apple) Mail 12.02 % (Apple) trustd (4) 10.90 % (Apple) WindowServer 4.88 % (Apple) sysmond 3.24 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 611 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (9) 564 MB (Apple) system_profiler (2) 540 MB (Apple) mds_stores 297 MB (Apple) Mail 226 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) java 61 MB / 9 MB (Apple) Mail 6 MB / 23 KB (Apple) mDNSResponder 972 KB / 243 KB (Apple) exchangesyncd 407 KB / 35 KB (Apple) CalendarAgent 407 KB / 34 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdworker_shared (16) 9 (Apple) Mail 5 (Apple) WindowServer 3 (Apple) Citrix Viewer 3 (Citrix Systems, Inc.) coreaudiod 2 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.66 GB Used RAM: 4.10 GB Cached files: 2.24 GB Available RAM: 3.90 GB Swap Used: 2 MB Software Installs (past 60 days): Install Date Name (Version) 2021-09-09 macOS 11.5 (11.5) 2021-09-09 JDK 8 Update 251 (1.1) 2021-09-09 Citrix Workspace (21.08.0) 2021-09-09 XProtectPlistConfigData (2150) 2021-09-09 Pulse Secure Application Launcher (9.1.8.8393) 2021-09-09 Microsoft Edge (93.0.961.38) 2021-09-09 Microsoft AutoUpdate (4.38.21080801) 2021-09-09 Node.js (v16.9.0) 2021-09-09 Command Line Tools for Xcode (12.4) 2021-09-10 Microsoft Office (16.52.21080801) Diagnostics Information (past 7-30 days): 2021-09-10 12:06:38 UNKNOWN PATH High CPU Use Executable: UNKNOWN PATH 2021-09-09 16:41:55 containermanagerd Crash Executable: /usr/libexec/containermanagerd Details: dyld3 mode Failed to initialize database, err = 10, xerr = 15 End of report