Hello,

The crash usually occurs when I'm away from my desk so I'm not sure what is happening immediately beforehand. EtreCheck notes as a major issue: This system has experienced kernel panics that could be related to 3rd party software.

The computer actually isn't "restarting," I come back to the desk and it has turned off. When I press the button, the screen says the computer had to shut down because of a problem.

I would very much appreciate if anyone is able to see from the below exactly which 3rd party software could be causing the issue. 

Thank you in advance!

EtreCheckPro version: 6.8.5 (68049)
Report generated: 2024-07-01 13:50:49
Download EtreCheckPro from https://etrecheck.com
Runtime: 6:20

Performance: Good

Problem: Computer is restarting

Major Issues:
    Anything that appears on this list needs immediate attention.

    Kernel panics - This system has experienced kernel panics that could be related to 3rd party software.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

    No Time Machine backup - Time Machine backup not found.
    Heavy RAM usage - Apps are using a large amount of RAM.
    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
    System modifications - There are a large number of system modifications running in the background.
    Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
    External drives and performance - There are external drives connected that could be affecting performance.
    Limited permissions - More information may be available with Full Disk Access.
    Kernel extensions present - This computer has kernel extensions that may not work in the future.
    Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
    iMac (Retina 4K, 21.5-inch, 2017)
        Status: Supported
    iMac Model: iMac18,2
    3 GHz Intel Core i5 (i5-7400) CPU: 4-core
    16 GB RAM - Upgradeable by an Apple Authorized Service Provider
        BANK 0/DIMM0 - 8 GB DDR4 2400
        BANK 1/DIMM0 - 8 GB DDR4 2400

Video Information:
    Radeon Pro 555 - VRAM: 2 GB
        iMac (built-in) 4096 x 2304

Drives:
    disk0 - TOSHIBA MQ04ABB400 4.00 TB (Mechanical - 5400 RPM)
    External Thunderbolt 6 Gigabit Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 - S*****************7 (Journaled HFS+) 4.00 TB (1.19 TB used)

    disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
    Internal PCI-Express 8.0 GT/s x2 NVM Express
        disk1s1 - EFI [EFI] 315 MB
        disk1s2 [APFS Fusion Drive] 27.55 GB
            disk5 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes)
                disk5s1 - Macintosh HD (APFS) (543.84 GB used)
                disk5s2 - Preboot (APFS) [APFS Preboot] (45 MB used)
                disk5s3 - Recovery (APFS) [Recovery] (510 MB used)
                disk5s4 - VM (APFS) [APFS VM] (2.15 GB used)

    disk2 - TOSHIBA MQ04ABB400 4.00 TB (Mechanical - 5400 RPM)
    External Thunderbolt 6 Gigabit Serial ATA
        disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk2s2 [Core Storage Container] 4.00 TB
        disk2s3 - Boot OS X (Journaled HFS+) 134 MB

    disk3 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)
    Internal SATA 3 Gigabit Serial ATA
        disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk3s2 [APFS Fusion Drive] 1000.00 GB
            disk5 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes)
                disk5s1 - Macintosh HD (APFS) (543.84 GB used)
                disk5s2 - Preboot (APFS) [APFS Preboot] (45 MB used)
                disk5s3 - Recovery (APFS) [Recovery] (510 MB used)
                disk5s4 - VM (APFS) [APFS VM] (2.15 GB used)

    disk4 - TOSHIBA MQ04ABB400 4.00 TB (Mechanical - 5400 RPM)
    External Thunderbolt 6 Gigabit Serial ATA
        disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk4s2 - B*****************3 (Journaled HFS+) 3.95 TB (3.46 TB used)
        disk4s3 - T*********************************e (Journaled HFS+) 49.87 GB (157 MB used)

Mounted Volumes:
    disk0s2 - S*****************7
        Filesystem: Journaled HFS+
        Mount point: /Volumes/S*****************7
        Owners enabled: No
        Used: 1.19 TB
        Size: 4.00 TB
        Free: 2.81 TB

    disk4s2 - B*****************3
        Filesystem: Journaled HFS+
        Mount point: /Volumes/B*****************3
        Owners enabled: No
        Used: 3.46 TB
        Size: 3.95 TB
        Free: 490.39 GB

    disk4s3 - T*********************************e
        Filesystem: Journaled HFS+
        Mount point: /Volumes/T*********************************e
        Owners enabled: No
        Used: 157 MB
        Size: 49.87 GB
        Free: 49.71 GB

    disk5s1 - Macintosh HD
        Filesystem: APFS
        Mount point: /
        Fusion drive
        Used: 543.84 GB
        Shared values
            Size: 1.03 TB
            Free: 476.48 GB
            Available: 509.68 GB

    disk5s4 - VM [APFS VM]
        Filesystem: APFS
        Mount point: /private/var/vm
        Fusion drive
        Used: 2.15 GB
        Shared values
            Size: 1.03 TB
            Free: 476.48 GB

USB:
    USB 3.1 bus
        <Empty>

    USB 3.0 bus
        Broadcom Corp. - Bluetooth USB Host Controller
        Apple Inc. - FaceTime HD Camera (Built-in)
        Apple, Inc. - Keyboard Hub
            Apple, Inc - Apple Keyboard
        PixArt - USB Optical Mouse
        hub_device
            GenesysLogic - USB2.0 Hub
                Hewlett-Packard - HP LaserJet 1020
                EPSON - EPSON Scanner

Network:
    Interface en0: Ethernet
    Interface en8: iPad
    Interface en9: iPad 2
    Interface en6: iPhone 2
    Interface en7: iPhone 3
    Interface en5: iPhone
    Interface en1: Wi-Fi
        802.11 a/b/g/n/ac
    Interface en4: Bluetooth PAN
    Interface bridge0: Thunderbolt Bridge

    Printer sharing: Enabled
    Remote login: Enabled

System Software:
    macOS Mojave 10.14.6 (18G87)
    Time since boot: Less than an hour

Notifications:
    Things3.app
        20 notifications (20 scheduled)
    Creative Cloud.app
        one notification

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled

    Antivirus software: Apple and ClamXAV

    Printer sharing: Enabled
    Remote login: Enabled

Unsigned Files:
    Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
        Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
        Details: Exact match found in the legitimate list - probably OK

    Running app: /Library/DropboxHelperTools/Dropbox_u501/dbfseventsd
    Running app: /Applications/Spotifree.app/Contents/MacOS/Spotifree
    Running app: /Applications/Media Pro 2.app/Contents/MacOS/Media Pro -psn_0_110619
    Running app: /Applications/mSecure.app/Contents/MacOS/mSecure -psn_0_69649
    Running app: /Applications/Media Pro 2.app/Contents/Frameworks/ILCrashReporter.framework/Versions/A/Resources/CrashReporter.app/Contents/MacOS/CrashReporter

    Login Item: /Applications/Spotifree.app

    Apps: 30

Kernel Extensions:
    /Applications/Parallels Desktop.app
        [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (Parallels International GmbH, 17.1.7 51588 - SDK 10.11)
        [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (Parallels International GmbH, 17.1.7 51588 - SDK 10.9)
        [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (Parallels International GmbH, 17.1.7 51588 - SDK 10.9)
        [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (Parallels International GmbH, 17.1.7 51588 - SDK 10.9)

    /Library/Extensions
        [Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (Dropbox, Inc., 1.16.0 - SDK 12)
        [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (HP Inc., 19.31.0 - SDK 10.14)
        [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.31.0 - SDK 10.13)
        [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0)
        [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9)

System Launch Daemons:
    [Not Loaded] 36 Apple tasks
    [Loaded] 174 Apple tasks
    [Running] 124 Apple tasks

System Launch Agents:
    [Not Loaded] 17 Apple tasks
    [Loaded] 166 Apple tasks
    [Running] 117 Apple tasks

Launch Daemons:
    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-18)
        Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator

    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-18)
        Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper

    [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2024-03-18)
        Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2

    [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2024-03-18)
        Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService

    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-31)
        Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-06-19)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-02-23)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

    [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2024-04-09)
        Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller

    [Running] uk.co.canimaansoftware.ClamXAV.Engine.plist (Mark Allan - installed 2024-04-04)
        Command: /usr/local/ClamXAV3/sbin/clamd --foreground

    [Running] uk.co.canimaansoftware.ClamXAV.HelperTool.plist (Mark Allan - installed 2024-05-05)
        Executable: /Library/PrivilegedHelperTools/uk.co.canimaansoftware.ClamXAV.HelperTool

    [Loaded] uk.co.canimaansoftware.ClamXAV.HelperToolUpdater.plist (Mark Allan - installed 2024-05-05)
        Executable: /Library/PrivilegedHelperTools/uk.co.canimaansoftware.ClamXAV.HelperToolUpdater

    [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-03-25)
        Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-18)
        Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper

    [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2024-03-18)
        Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true

    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-03-18)
        Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon

    [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-03-18)
        Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot

    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-06-19)
        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

    [Running] uk.co.canimaansoftware.ClamXAV.UI-Helper.plist (Mark Allan - installed 2024-01-31)
        Executable: /usr/local/ClamXAV3/bin/ClamXAV UI Helper.app/Contents/MacOS/ClamXAV UI Helper

User Launch Agents:
    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-03-18)
        Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled

    [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-03-18)
        Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app'

    [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-06-19)
        Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic

    [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2024-03-18)
        Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded

    [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2024-03-18)
        Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost

    [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2024-07-01)
        Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor

    [Running] de.wfs-apps.neofinder.statusBar.plist (NORBERT M. DOERNER - installed 2024-05-15)
        Executable: /Applications/NeoFinder 8.6.app/Contents/Resources/NeoFinder Global QuickFind.app/Contents/MacOS/NeoFinder Global QuickFind

User Login Items:
    [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2024-03-25)
        Application
        /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app

    [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2024-04-04)
        Modern Login Item
        /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app

    [Running] Dropbox (Dropbox, Inc. - installed 2019-01-29)
        Application
        /Applications/Dropbox.app

    [Not Loaded] Mail Archiver X (Beatrix Willius - installed 2019-10-02)
        Modern Login Item
        /Applications/Mail Archiver X/Mail Archiver X.app/Contents/Library/LoginItems/Mail Archiver X .app

    [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-31)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

    [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-31)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

    [Not Loaded] PDFgearHelper (App Store - installed 2024-05-06)
        Modern Login Item
        /Applications/PDFgear.app/Contents/Library/LoginItems/PDFgearHelper.app

    [Not Loaded] PhotoSyncHelper (App Store - installed 2024-05-04)
        Modern Login Item
        /Applications/PhotoSync.app/Contents/Library/LoginItems/PhotoSyncHelper.app

    [Running] Spotifree (Not signed - installed 2019-02-07)
        Application
        /Applications/Spotifree.app

    [Loaded] StartUpHelper (Spotify - installed 2019-04-10)
        Modern Login Item
        /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

    [Running] Stickies (Apple - installed 2018-11-30)
        Application
        /Applications/Stickies.app

    [Running] HP Device Monitor (HP Inc. - installed 2019-10-11)
        Modern Login Item
        /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

    [Not Loaded] HP Product Research (HP Inc. - installed 2019-10-11)
        Modern Login Item
        /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

    [Not Loaded] HP Data Uploader (HP Inc. - installed 2019-10-11)
        Modern Login Item
        /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app

    [Running] ThingsMacSandboxHelper (Cultured Code GmbH & Co. KG - installed 2022-02-25)
        Application
        ~/Library/Application Support/Things Sandbox Helper/ThingsMacSandboxHelper.app

Applications:
    468 apps
    30 32-bit apps
    41 unsigned apps

App Extensions:
    Finder sync extensions:
        OneDrive Finder Integration - /Applications/OneDrive.app
        Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app
        Dropbox Finder Extension - /Applications/Dropbox.app

    Widgets:
        Things - /Applications/Things3.app

    Plugins:
        Parallels VMs - /Applications/Parallels Desktop.app
        Books - /Applications/Books.app

    Share services:
        OneNote - /Applications/Microsoft OneNote.app
        Add to Things - /Applications/Things3.app
        Dropbox Transfer - /Applications/Dropbox.app
        Send with Windows Email App - /Applications/Parallels Desktop.app
        PhotoSync Companion - /Applications/PhotoSync.app

    Safari extensions:
        "Open In" button for Internet Explorer - /Applications/Parallels Desktop.app

    QuickLook Previews (legacy):
        ParallelsQL - /Applications/Parallels Desktop.app
            com.parallels.vm.vmpackage.packed *.pvmp
            com.parallels.vm.vmpackage *.pvm
            com.vmware.foreign.pvm
            com.parallels.vm.vmpackage.compressed *.pvmz
        DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator
            com.adobe.pdf *.pdf
            com.microsoft.word.doc *.doc
            public.movie
            org.oasis-open.opendocument.text *.odt
            org.openxmlformats.wordprocessingml.document *.docx
            com.adobe.illustrator.ai-image *.ai
            public.text
            org.openxmlformats.presentationml.presentation *.pptx
            org.oasis-open.opendocument.spreadsheet *.ods
            public.image
            org.openxmlformats.spreadsheetml.sheet *.xlsx
            com.microsoft.excel.xls *.xls
            org.oasis-open.opendocument.presentation *.odp
            com.microsoft.powerpoint.ppt *.ppt
            com.adobe.encapsulated-postscript *.eps
        ExeQL - /Applications/Parallels Desktop.app
            com.microsoft.windows-executable *.exe
        Media Pro Quick Look Plugin - /Applications/Media Pro.app
            com.iview.mediacatalog
            com.phaseone.mediaprocatalog *.mpcatalog
            com.microsoft.expressionmediacatalog *.ivc

Internet Plug-ins:
    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-01-31)
    AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2024-03-18)
    AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2019-01-31)

Audio Plug-ins:
    AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-22)
    BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-06)
    AirPlay: 2.0 (Apple - installed 2019-08-06)
    AppleAVBAudio: 760.6 (Apple - installed 2019-08-06)
    BridgeAudioSP: 5.52 (Apple - installed 2019-08-06)
    iSightAudio: 7.7.3 (Apple - installed 2019-08-06)

CoreMediaIO Plug-ins:
    AppleCamera: 400.6.8 (Apple - installed 2018-11-30)

Safari Extensions:
    "Open In" button for Internet Explorer (Parallels International GmbH - installed 2023-07-07)

Backup:
    Time Machine information is limited without Full Disk Access

Performance:
    System Load: 2.73 (1 min ago) 4.04 (5 min ago) 2.90 (15 min ago)
    Nominal I/O usage: 24.64 MB/s
    File system: 22.57 seconds
    Write speed: 656 MB/s
    Read speed: 1336 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 6 %
    User: 7 %
    Idle: 87 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    sandboxd 8.66 % (Apple)
    Safari 8.56 % (Apple)
    EtreCheckPro 7.90 % (Etresoft, Inc.)
    Google Chrome Helper (Renderer) (24) 5.46 % (Google LLC)
    kernel_task 4.98 % (Apple)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    Google Chrome Helper (Renderer) (25) 2.60 GB (Google LLC)
    Creative Cloud UI Helper (Renderer) 1.01 GB (Adobe Inc.)
    EtreCheckPro 674 MB (Etresoft, Inc.)
    Finder 571 MB (Apple)
    Dropbox (3) 532 MB (Dropbox, Inc.)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    Mail 1 MB / 8 MB (Apple)
    Dropbox 25 KB / 208 KB (Dropbox, Inc.)
    Spotify 156 KB / 20 KB (Spotify)
    mDNSResponder 111 KB / 44 KB (Apple)
    apsd 31 KB / 14 KB (Apple)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    Safari 4 (Apple)
    Google Chrome Helper (Renderer) (25) 3 (Google LLC)
    WindowServer 3 (Apple)
    Mail 2 (Apple)
    mds 1 (Apple)

Virtual Memory Information:
    Physical RAM: 16 GB

    Free RAM: 97 MB
    Used RAM: 12.13 GB
    Cached files: 3.77 GB

    Available RAM: 3.87 GB
    Swap Used: 0 B

Software Installs (past 60 days):
    Install Date Name (Version)
    2024-05-04 PhotoSync Companion (4.2)
    2024-05-06 PDFgear (2.4)
    2024-05-30 Canon IJ Printer Driver (16.40.1)
    2024-05-30 UserRegistration (620)
    2024-06-11 vCollection Installer (1.0.8)
    2024-06-18 XProtectPlistConfigData (5268)
    2024-06-19 Microsoft AutoUpdate (4.72.24060916)

Diagnostics Information (past 60 days):
    2024-07-01 13:36:27 soagent.app - High CPU Use (4 times)
        First occurrence: 2024-07-01 13:43:14
        Executable: /System/Library/PrivateFrameworks/MessagesKit.framework/Versions/A/Resources/soagent.app

    2024-07-01 13:36:13 callservicesd - High CPU Use (3 times)
        First occurrence: 2024-07-01 13:43:14
        Executable: /System/Library/PrivateFrameworks/TelephonyUtilities.framework/callservicesd

    2024-07-01 13:17:23 Kernel Panic
        Details:
            panic(cpu 0 caller 0xffffff7f97cb5b30): nvme: "Fatal error occurred. C
            STS=0x1 US[1]=0x0 US[0]=0x11 VID/DID=0xa806144d
        3rd party kernel extensions:
            com.getdropbox.dropbox.kext

    2024-06-22 11:09:47 signpost_reporter - High CPU Use
        First occurrence: 2024-06-22 11:12:29
        Executable: /usr/libexec/signpost_reporter

    2024-06-20 13:22:18 mds_stores - Crash (2 times)
        First occurrence: 2024-06-20 13:23:15
        Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores
        Details:
            dyld3 mode
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28203213 parent:0
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28203213 parent:0
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28203207 parent:0
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28203207 parent:0
            [0x700003edc000] SIPersistentIDStoreGetParentForOid error:22 at:813 oi
            d:28198267 parent:0
            [0x700003edc000] SIPersistentIDStoreGetParentForOid error:22 at:813 oi
            d:28198267 parent:0
            [0x700003f5f000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28198261 parent:0
            [0x700003f5f000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28198261 parent:0
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:22 at:813 oi
            d:28197971 parent:0
            [0x700003dd6000] SIPersistentIDStoreGetParentForOid error:22 at:813 oi
            d:28197964 parent:0
            [0x700003dd6000] SIPersistentIDStoreGetParentForOid error:22 at:813 oi
            d:28197957 parent:0
            [0x700003f5f000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28197564 parent:0
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28196526 parent:0
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28196526 parent:0
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28196512 parent:0
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28196512 parent:0
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28196467 parent:0
            [0x700003dd6000] SIPersistentIDStoreGetParentForOid error:22 at:813 oi
            d:28196200 parent:0
            [0x700003f5f000] SIPersistentIDStoreGetParentForOid error:1 at:813 oid
            :28195278 parent:0
            [0x700003edc000] SIPersistentIDStoreGetParentForOid error:1 at:813 oid
            :28194953 parent:0
            [0x700003dd6000] SIPersistentIDStoreGetParentForOid error:1 at:813 oid
            :28194915 parent:0
            [0x700003f5f000] SIPersistentIDStoreGetParentForOid error:22 at:813 oi
            d:28194748 parent:0
            [0x700003c4d000] SIPersistentIDStoreGetParentForOid error:0 at:813 oid
            :28194659 pa

    2024-06-18 11:00:36 vCollection.app - Crash
        First occurrence: 2024-06-18 11:00:54
        Executable: /Applications/vCollection/vCollection.app

    2024-06-17 15:58:30 Messages.app - High CPU Use (3 times)
        First occurrence: 2024-06-13 17:08:35
        Executable: /Applications/Messages.app

    2024-06-07 15:59:17 Adobe Photoshop CC 2019.app - High CPU Use
        First occurrence: 2024-06-07 16:02:14
        Executable: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app

    2024-06-07 15:26:07 Adobe Photoshop CC 2019.app - Crash
        First occurrence: 2024-06-07 15:27:56
        Executable: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app
        Details:
            abort() called
            CEPHtmlEngine(58234,0x70000cde3000) malloc: Incorrect checksum for fre
            ed object 0x7fe48ec23468: probably modified after being freed.
            Corrupt value: 0xb00007fe00000000


End of report