EtreCheckPro version: 6.2.6 (6C020)
Report generated: 2020-07-07 12:42:48
Download EtreCheckPro from https://etrecheck.com
Runtime: 9:38
Performance: Poor

Problem: Computer is too slow

Major Issues:
  Anything that appears on this list needs immediate attention. 
  No Time Machine backup - Time Machine backup not found.
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  Poor performance - EtreCheck report shows poor performance. This is unusual.
  Heavy CPU usage - Some processes are using an unusually high amount of CPU.
  Software performance problems - Software seems to be causing performance problems.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Heavy RAM usage - Apps are using a large amount of RAM.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Runaway user process - A user process is using a large percentage of your CPU.
  Kernel extensions present - This machine has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Pro (16-inch, 2019)
  MacBook Pro Model: MacBookPro16,1
  2,6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core
  16 RAM - Not upgradeable
    BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667  
    BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667  
  Battery: Health = Normal - Cycle count = 102

Video Information:
  Intel UHD Graphics 630 - VRAM: 1536 MB
  AMD Radeon Pro 5300M - VRAM: 4 GB
    Color LCD (built-in) 4096 x 2560
    LG ULTRAWIDE 2560 x 1080

Drives:
  disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes)
        disk1s1 - Macintosh HD (APFS) (Shared - 11.18 GB used)
        disk1s2 - M************  Data (APFS) [APFS Virtual drive] (Shared - 271.77 GB used)
        disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 122 MB used)
        disk1s4 - Recovery (APFS) [Recovery] (Shared - 529 MB used)
        disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD
    499.96 GB (Shared - 11.18 GB used, 217.72 GB available, 215.13 GB free)
    APFS
    Mount point: /
    Encrypted
    Read-only: Yes

  disk1s2 - M************  Data [APFS Virtual drive]
    499.96 GB (Shared - 271.77 GB used, 217.72 GB available, 215.13 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s5 - VM [APFS VM]
    499.96 GB (Shared - 1.07 GB used, 215.13 GB free)
    APFS
    Mount point: /private/var/vm
    Encrypted

Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 37.98 GB available

System Software:
  macOS Catalina 10.15.5 (19F101) 
  Time since boot: About an hour

Configuration Files:
  /etc/hosts - Count: 7

Notifications:
  EndpointSecurityforMac.app
    9 notifications (9 scheduled)

  terminal-notifier.app
    2 notifications

  Slack.app
    93 notifications

  Spark.app
    27 notifications

Security:
  System Status
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist
    Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon
    Details: Restrictive config permissions - possibly adware

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/homebrew.mxcl.dnsmasq.plist
    Executable: /usr/local/opt/dnsmasq/sbin/dnsmasq --keep-in-foreground -C /usr/local/etc/dnsmasq.conf -7 /usr/local/etc/dnsmasq.d,*.conf
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/homebrew.mxcl.mariadb.plist
    Executable: /usr/local/opt/mariadb/bin/mysqld_safe --datadir=/usr/local/var/mysql
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/homebrew.mxcl.redis.plist
    Executable: /usr/local/opt/redis/bin/redis-server /usr/local/etc/redis.conf '--daemonize no'
    Details: Exact match found in the whitelist - probably OK

  Apps: 15

Kernel Extensions:
  /Applications/hide.me VPN.app
    [Loaded] HideMeNetwork.kext (1.0.2 - SDK 10.14)
    [Not Loaded] tap.kext (20150118)

  /Library/Extensions
    [Loaded] devmac.kext (1.0.18.38 - SDK 10.14)
    [Loaded] mdredr.kext (10.23.146 - SDK 10.12)
    [Loaded] mdrfp.kext (10.23.2 - SDK 10.12)
    [Loaded] mdrnet.kext (10.23.152 - SDK 10.12)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  170 Apple tasks
  [Running]  127 Apple tasks

System Launch Daemons:
  [Not Loaded]  34 Apple tasks
  [Loaded]  174 Apple tasks
  [Running]  129 Apple tasks

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-07)
  [Running] com.epsecurity.EndpointSecurityforMac.plist (Bitdefender SRL - installed 2019-12-03)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-06-19)
  [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-12-10)
  [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-12-10)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21)
  [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2019-12-17)
  [Running] com.docker.vmnetd.plist (Docker Inc - installed 2020-05-01)
  [Loaded] com.epsecurity.AuthHelperTool.plist (Bitdefender SRL - installed 2019-12-03)
  [Running] com.epsecurity.bdch.plist (Bitdefender SRL - installed 2019-12-03)
  [Running] com.epsecurity.bdcoreissues.plist (Bitdefender SRL - installed 2019-12-03)
  [Running] com.epsecurity.bdldaemon.plist (Bitdefender SRL - installed 2019-12-03)
  [Running] com.epsecurity.bdupddaemon.plist (Bitdefender SRL - installed 2019-12-03)
  [Running] com.epsecurity.epag.plist (Bitdefender SRL - installed 2019-12-03)
  [Running] com.epsecurity.redline.plist (Bitdefender SRL - installed 2020-04-14)
  [Loaded] com.epsecurity.upgrade.plist (Bitdefender SRL - installed 2020-07-02)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-06-19)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 0  - installed 2015-08-08)
  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0  - installed 2020-03-16)
  [Loaded] com.parallels.toolbox.EnergySaverHelper.plist (Parallels International GmbH - installed 2020-05-06)
  [Loaded] com.parallels.toolbox.UninstallAppsHelper.plist (Parallels International GmbH - installed 2020-05-06)
  [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-12-10)
  [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-12-10)
  [Running] homebrew.mxcl.dnsmasq.plist (? 87f855b6  - installed 2020-05-12)
  [Running] me.hide.vpnhelper.plist (EVENTURE LTD. - installed 2020-06-29)

User Launch Agents:
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12)
  [Loaded] com.riot.riotclient.checkinstalls.plist (Riot Games - installed 2020-05-17)
  [Running] homebrew.mxcl.mariadb.plist (? 0  - installed 2020-07-07)
  [Running] homebrew.mxcl.redis.plist (? 0  - installed 2020-07-07)

User Login Items:
  [Running] Alfred 4 (Running with Crayons Ltd - installed 2020-03-22)
    Application
    /Applications/Alfred 4.app

  [Loaded] DockerHelper (Docker Inc - installed 2020-06-10)
    Modern Login Item
    /Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app

  [Running] Google Chrome (Google, Inc. - installed 2020-06-24)
    Application
    /Applications/Google Chrome.app

  [Running] Macs Fan Control (Ilya Parniuk - installed 2020-05-31)
    Application
    /Applications/Macs Fan Control.app

  [Not Loaded] NumiHelper (DMITRY NIKOLAEV - installed 2020-04-19)
    Modern Login Item
    /Applications/Numi.app/Contents/Library/LoginItems/NumiHelper.app

  [Running] Rambox (Ramiro Saenz - installed 2020-03-25)
    Application
    /Applications/Rambox.app

  [Loaded] RectangleLauncher (Ryan Hanson - installed 2020-06-23)
    Modern Login Item
    /Applications/Rectangle.app/Contents/Library/LoginItems/RectangleLauncher.app

  [Not Loaded] Slack Login Helper (App Store - installed 2020-05-25)
    Modern Login Item
    /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app

  [Not Loaded] 6Z7QW53WB6.com.dejal.timeout.break (Dejal Systems, LLC - installed 2019-09-03)
    Modern Login Item
    /Applications/Time Out.app/Contents/Library/LoginItems/6Z7QW53WB6.com.dejal.timeout.break.app

  [Not Loaded] Time Out App Launcher (Dejal Systems, LLC - installed 2019-09-03)
    Modern Login Item
    /Applications/Time Out.app/Contents/Library/LoginItems/Time Out App Launcher.app

  [Not Loaded] coconutBattery Helper (Christoph Sinai - installed 2019-12-17)
    Modern Login Item
    /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app

  [Not Loaded] me.hide.loginitem (EVENTURE LTD. - installed 2020-06-29)
    Modern Login Item
    /Applications/hide.me VPN.app/Contents/Library/LoginItems/me.hide.loginitem.app

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-07-06)
  AdobePDFViewer: 20.009.20074 (Adobe Systems, Inc. - installed 2020-07-06)
  F5 SSL VPN Plugin: 7160.2018.0119.1 (F5 Networks, Inc. - installed 2019-12-17)

Time Machine:
  Time Machine Not Configured!

Performance:
  System Load: 2.50 (1 min ago) 2.79 (5 min ago) 2.57 (15 min ago)
  Nominal I/O speed: 3.45 MB/s
  File system: 120.15 seconds (timed out)
  Write speed: 1809 MB/s
  Read speed: 270 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 16 %
  User: 40 %
  Idle: 44 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Google Chrome Helper (Renderer) (27) 344.12 % (Google, Inc.)
  system_profiler (2) 110.38 % (Apple)
  Google Chrome 60.70 % (Google, Inc.)
  kernel_task 45.75 % (Apple)
  mdworker_shared (16) 22.16 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (28) 2.12 GB (Google, Inc.)
  phpstorm 603 MB (JetBrains s.r.o.)
  system_profiler (2) 546 MB (Apple)
  UEFI.fd,, 465 MB (? - com.docker.hyperkit -A -u -F vms/0/hyperkit.pid -c 6 -m 2048M -s 0:0,hostbridge -s 31,lpc -s 1:0,virtio-vpnkit,path=vpnkit.eth.sock,uuid=daaadbee-1434-47a3-80d1-fa6ed12915b7 -U b5df4243-b61b-4584-94ce-f3300a607b38 -s 2:0,virtio-blk,/Users/***/Library/Containers/com.docker.docker/Data/vms/0/data/Docker.raw -s 3,virtio-sock,guest_cid=3,path=vms/0,guest_forwards=2376;1525 -s 4,ahci-cd,/Applications/Docker.app)
  Rambox Helper (Renderer) (3) 330 MB (Ramiro Saenz)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  corespeechd 1 KB / 3 MB (Apple)
  mDNSResponder 158 KB / 106 KB (Apple)
  CalendarAgent 154 KB / 17 KB (Apple)
  exchangesyncd 145 KB / 15 KB (Apple)
  biometrickitd 74 KB / 18 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  MTLCompilerService (8) 19 (Apple)
  Google Chrome Helper (Renderer) (28) 16 (Google, Inc.)
  system_profiler (2) 15 (Apple)
  trustd (4) 12 (Apple)
  Google Chrome 5 (Google, Inc.)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 316 MB
  Used RAM: 12.38 GB
  Cached files: 3.31 GB

  Available RAM: 3.62 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-06-10 macOS Catalina 10.15.5 Supplemental Update
  2020-06-10 Gatekeeper Compatibility Data (1.0)
  2020-06-17 Microsoft Remote Desktop (10.3.12)
  2020-06-19 Microsoft AutoUpdate (4.24.20061700)
  2020-06-20 Clocker (20.05.01)
  2020-06-25 Developer App (8.2.0.0)
  2020-06-25 Meeter - alle meetings auf einen Blick (1.8.4)
  2020-06-26 MRTConfigData (1.63)
  2020-06-26 Meeter - æ ´å¿«å  å…¥ä¼ è®® (1.8.6)
  2020-06-29 hide.me VPN for macOS (40)
  2020-07-01 Spark (2.8.1)
  2020-07-06 Adobe Acrobat Reader DC (20.009.20074) (20.009.20074)
  2020-07-07 XProtectPlistConfigData (2125)

Diagnostics Information (past 7-30 days):
  2020-07-07 11:13:54 PhpStorm.app High CPU Use (2 times)
    Executable: /Applications/PhpStorm.app
    Details:
      abort() called

  2020-07-03 08:46:24 BDUpdDaemon High CPU Use
    Executable: /Library/Bitdefender/*/antivirus.bundle/BDUpdDaemon


End of report