EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-07-19 13:56:59 Download EtreCheckPro from https://etrecheck.com Runtime: 3:08 Performance: Excellent Problem: Other problem Description: Norton â Restart Requiredâ pop-up Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) Status: Supported iMac Model: iMac16,2 3.3 GHz Quad-Core Intel Core i7 (i7-5775R) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (195.94 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (828 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (15.42 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk1s6 - Update (APFS) (6 MB used) disk2 - Samsung Portable SSD T5 1.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 1000.00 GB disk3 [APFS Virtual drive] 1000.00 GB (Shared by 1 volumes) disk3s2 - B********D (APFS) (785.41 GB used) disk4 - Samsung Portable SSD T5 1.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk4s1 - M****************** (Journaled HFS+) 1.00 TB (445.70 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 195.94 GB Shared values Size: 250.79 GB Free: 35.19 GB Available: 43.88 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 828 MB Shared values Size: 250.79 GB Free: 35.19 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 250.79 GB Free: 35.19 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 250.79 GB Free: 35.19 GB Available: 43.88 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 6 MB Shared values Size: 250.79 GB Free: 35.19 GB disk3s2 - B********D Filesystem: APFS Mount point: /Volumes/B********D Used: 785.41 GB Shared values Size: 1000.00 GB Free: 214.38 GB disk4s1 - M****************** Filesystem: Journaled HFS+ Mount point: /Volumes/M*****************t Owners enabled: No Used: 445.70 GB Size: 1.00 TB Free: 554.50 GB Available: 554.67 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6.7 (21G651) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 1 Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.nchsoftware.debut.schedule.LikeSurvey.plist Command: /Applications/Debut 2.app/Contents/MacOS/Debut -scheduled_launch -surveysched Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.wondershare.AllMyMusic.Agent.plist Executable: /Library/Wondershare/AllMyMusic Plug-Ins/AllMyMusicAgent.app/Contents/MacOS/AllMyMusicAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.bomgar.bomgar-scc-56C23144.plist Command: /Library/LaunchDaemons/.com.bomgar.bomgar-scc-56C23144.helper/mac_service_helper.sh com.bomgar.bomgar-scc-56C23144 /Users/Shared/bomgar-scc-20160215-151252.app/Contents/MacOS/sdcust -service:run Details: Close match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.Logitech.Control Center.Daemon.plist Command: /Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCCDaemon.app/Contents/MacOS/LCCDaemon --launchd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.acronis.acep.plist Command: /Applications/Acronis True Image.app/Contents/MacOS/prl_stat for_scheduler Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.update.agent.plist Command: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate /silent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.barnesandnoble.nookconnect.plist Command: /Applications/MyNOOK.app/Contents/MacOS/MyNOOK -s Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.symantec.SymLUHelper.NFM.plist Executable: /Library/Application Support/Symantec/Silo/NFM/LiveUpdate/com.symantec.SymLUHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.Affinegy.InstaLANa.plist Executable: /Library/Application Support/Affinegy/TWC-WiFi Agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.symantec.dsp.nortonaggregatord.plist Executable: /Library/Application Support/Symantec/Silo/NFM/Norton Aggregator/nortonaggregatord Launchd: /Library/LaunchDaemons/com.symantec.sharedsettings.MES.plist Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.acronis.aakore.plist Command: /Library/Application Support/Acronis/Agent/aakore run Details: Close match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.symantec.nortonutilities.daemon.plist Executable: /Library/Application Support/Symantec/Silo/NFM/PerformanceUtils/nortonutilitiesd Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.bomgar.bomgar-scc-56C22FE3.plist Command: /Library/LaunchDaemons/.com.bomgar.bomgar-scc-56C22FE3.helper/mac_service_helper.sh com.bomgar.bomgar-scc-56C22FE3 /Users/Shared/bomgar-scc-20160215-150659.app/Contents/MacOS/sdcust -service:run Details: Close match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/DivX Web Player.plugin Plugin: /Library/Internet Plug-Ins/OVSHelper.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/PDF Browser Plugin.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Preference panel: /Library/PreferencePanes/OSXFUSE.prefPane Preference panel: /Library/PreferencePanes/HP Scanjet.prefPane Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 8 Applications: 494 apps 108 x86-only apps 19 unsigned apps Kernel Extensions: /Applications/Extras/WD +TURBO Installer.app [Not Loaded] WD1394_64_109HPDriver.kext - com.wdc.driver.1394.64.10.9 (Western Digital Corporation Branded Products Group, 1.0.1 - SDK 10.9) [Not Loaded] WD1394HPDriver.kext - com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Not Loaded] WD1394_64HPDriver.kext - com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Not Loaded] WDUSB_64HPDriver.kext - com.wdc.driver.USB-64HP (1.0.3) [Not Loaded] WDUSB_64_109HPDriver.kext - com.wdc.driver.USB.64.10.9 (Western Digital Corporation Branded Products Group, 1.0.1 - SDK 10.9) [Not Loaded] WDUSBHPDriver.kext - com.wdc.driver.USBHP (1.0.14) /Library/Application Support/Roxio [Not Loaded] TDIXController.kext - com.roxio.TDIXController (1.1) /Library/Extensions [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (MATT INGALLS, 2.0b2 - SDK 10.10) [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (Wondershare Software Co., Ltd, 1.1.0 - SDK 10.9) [Not Loaded] hpPlugInInit.kext - com.hp.scanner.PlugInInit (1.0.0d1) [Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (Samsung Electronics, 1.5.03 - SDK 10.7) [Not Loaded] SamsungPortableSSDDriverX.kext - com.samsung.portablessd.driverX (Samsung Electronics, 1.5.09 - SDK 10.12) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 205 Apple tasks [Running] 136 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 204 Apple tasks [Running] 134 Apple tasks Launch Daemons: [Running] com.acronis.aakore.plist (Not signed - installed 2021-12-17) Command: /Library/Application Support/Acronis/Agent/aakore run [Loaded] com.acronis.acep.plist (Not signed - installed 2022-12-08) Command: /Applications/Acronis True Image.app/Contents/MacOS/prl_stat for_scheduler [Other] com.acronis.active_protection.plist (Not signed - installed 2022-12-08) Command: /Applications/Acronis True Image.app/Contents/MacOS/service_launcher -ActiveProtection [Other] com.acronis.escyberprotect.plist (Not signed - installed 2021-12-17) Executable: /Applications/Acronis True Image.app/Contents/MacOS/escyberprotect.app/Contents/MacOS/escyberprotect [Other] com.acronis.mms_mini.plist (Not signed - installed 2022-12-08) Command: /Applications/Acronis True Image.app/Contents/MacOS/service_launcher -MmsMini [Other] com.acronis.mobile_backup_server.plist (Not signed - installed 2022-12-08) Command: /Applications/Acronis True Image.app/Contents/MacOS/mobile_backup_server/mobile_backup_server '--config-path=/Library/Application Support/Acronis/MobileBackupServer/Conf/WRM.conf' [Other] com.acronis.mobile_backup_status_server.plist (Not signed - installed 2022-12-08) Executable: /Applications/Acronis True Image.app/Contents/MacOS/mobile_backup_status_server/mobile_backup_status_server [Other] com.acronis.scheduler.plist (Not signed - installed 2022-12-08) Executable: /Applications/Acronis True Image.app/Contents/MacOS/schedul2 [Running] com.acronis.trueimagehelper.plist (Acronis International GmbH - installed 2022-12-08) Executable: /Library/PrivilegedHelperTools/com.acronis.trueimagehelper [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-11) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-11) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-10-02) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-03-21) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.adobe.eus2022.v1.plist (Adobe Inc. - installed 2022-09-21) Executable: /Library/PrivilegedHelperTools/com.adobe.eus2022.v1 [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-27) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-08-05) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper [Loaded] com.bomgar.bomgar-scc-56C22FE3.plist (Not signed - installed 2016-02-15) Command: /Library/LaunchDaemons/.com.bomgar.bomgar-scc-56C22FE3.helper/mac_service_helper.sh com.bomgar.bomgar-scc-56C22FE3 /Users/Shared/bomgar-scc-20160215-150659.app/Contents/MacOS/sdcust -service:run [Loaded] com.bomgar.bomgar-scc-56C23144.plist (Not signed - installed 2016-02-15) Command: /Library/LaunchDaemons/.com.bomgar.bomgar-scc-56C23144.helper/mac_service_helper.sh com.bomgar.bomgar-scc-56C23144 /Users/Shared/bomgar-scc-20160215-151252.app/Contents/MacOS/sdcust -service:run [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-26) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-07-15) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-07-15) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-07-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2019-01-01) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Running] com.nchsoftware.Debut.VadHelper.plist (NCH Software - installed 2021-05-13) Executable: /Library/PrivilegedHelperTools/com.nchsoftware.Debut.VadHelper [Loaded] com.norton.servicemanager.daemon.MES.plist (NortonLifeLock, Inc. - installed 2023-07-10) Executable: /Library/Application Support/Symantec/Silo/MES/NSM/NortonServiceManager.bundle/Contents/MacOS/NortonServiceManager [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2018-10-06) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2019-10-23) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent [Running] com.symantec.SymLUHelper.MES.plist (NortonLifeLock, Inc. - installed 2023-07-17) Executable: /Library/Application Support/Symantec/Silo/MES/LiveUpdate/com.symantec.SymLUHelper [Loaded] com.symantec.SymLUHelper.NFM.plist (Not signed - installed 2019-06-19) Executable: /Library/Application Support/Symantec/Silo/NFM/LiveUpdate/com.symantec.SymLUHelper [Loaded] com.symantec.UninstallerToolHelper.MES.plist (NortonLifeLock, Inc. - installed 2023-07-17) Executable: /Library/Application Support/Symantec/Silo/MES/Uninstaller/com.symantec.UninstallerToolHelper [Not Loaded] com.symantec.UninstallerToolHelper.NFM.plist (Not signed - installed 2019-06-19) Executable: /Library/Application Support/Symantec/Silo/NFM/Uninstaller/com.symantec.UninstallerToolHelper [Not Loaded] com.symantec.dsp.nortonaggregatord.MES.plist (NortonLifeLock, Inc. - installed 2023-07-17) Executable: /Library/Application Support/Symantec/Silo/MES/Norton Aggregator/nortonaggregatord [Loaded] com.symantec.dsp.nortonaggregatord.plist (Not signed - installed 2019-06-19) Executable: /Library/Application Support/Symantec/Silo/NFM/Norton Aggregator/nortonaggregatord [Other] com.symantec.kexthelper.NFM.plist (Not signed - installed 2019-06-19) Executable: /Library/Application Support/Symantec/Silo/NFM/PostInstallHelpers/com.symantec.kexthelper [Running] com.symantec.liveupdate.daemon.MES.plist (NortonLifeLock, Inc. - installed 2023-07-17) Command: /Library/Application Support/Symantec/Silo/MES/LiveUpdate/LUTool --daemon [Other] com.symantec.liveupdate.daemon.NFM.plist (Not signed - installed 2019-06-19) Command: /Library/Application Support/Symantec/Silo/NFM/LiveUpdate/LUTool --daemon [Loaded] com.symantec.nortonutilities.daemon.plist (Not signed - installed 2019-06-19) Executable: /Library/Application Support/Symantec/Silo/NFM/PerformanceUtils/nortonutilitiesd [Loaded] com.symantec.sharedsettings.MES.plist (Not signed - installed 2023-05-02) Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd [Other] com.symantec.sharedsettings2.NFM.plist (Not signed - installed 2019-06-19) Executable: /Library/Application Support/Symantec/Silo/NFM/DomainSettings/SymSharedSettingsd [Running] com.symantec.symdaemon.MES.plist (NortonLifeLock, Inc. - installed 2023-07-17) Executable: /Library/Application Support/Symantec/Silo/MES/Daemon/SymDaemon [Other] com.symantec.symdaemon.NFM.plist (Not signed - installed 2019-06-19) Executable: /Library/Application Support/Symantec/Silo/NFM/Daemon/SymDaemon.bundle/Contents/MacOS/SymDaemon [Running] com.symantec.symqual.detail.MES.plist (NortonLifeLock, Inc. - installed 2023-07-17) Command: /Library/Application Support/Symantec/Silo/MES/SymQual/symquald --detail --linger [Loaded] com.symantec.symqual.panicreporter.MES.plist (NortonLifeLock, Inc. - installed 2023-07-17) Command: /Library/Application Support/Symantec/Silo/MES/SymQual/symquald --detail --paniconly [Loaded] com.symantec.symqual.submit.MES.plist (NortonLifeLock, Inc. - installed 2023-07-17) Command: /Library/Application Support/Symantec/Silo/MES/SymQual/symquald --submit [Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2022-11-30) Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-07-05) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.Affinegy.InstaLANa.plist (Not signed - installed 2019-01-01) Executable: /Library/Application Support/Affinegy/TWC-WiFi Agent [Running] com.Logitech.Control Center.Daemon.plist (Not signed - installed 2016-07-20) Command: /Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCCDaemon.app/Contents/MacOS/LCCDaemon --launchd [Other] com.acronis.monitor.plist (Not signed - installed 2022-12-08) Executable: /Applications/Acronis True Image.app/Contents/MacOS/Acronis Monitor.app/Contents/MacOS/Acronis Monitor [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-22) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-11) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Other] com.adobe.AdobeCreativeCloud.plist (Not signed - installed 2022-09-28) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Other] com.adobe.ElementsAutoCreator-17.0.plist (Not signed - installed 2019-02-12) Executable: /Applications/Adobe Elements 2019 Organizer.app/Contents/Elements Auto Creations 2019.app/Contents/MacOS/Elements Auto Creations 2019 [Other] com.adobe.ElementsAutoCreator-20.0.plist (Adobe Inc. - installed 2022-09-21) Executable: /Applications/Adobe Elements 2022 Organizer.app/Contents/Elements Auto Creations 2022.app/Contents/MacOS/Elements Auto Creations 2022 [Other] com.adobe.ElementsAutoUpdate-2022.plist (Adobe Inc. - installed 2022-09-21) Executable: /Applications/Adobe Elements 2022 Organizer.app/Contents/Adobe Elements 2022 Update Service.app/Contents/MacOS/Adobe Elements 2022 Update Service [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-03-21) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-21) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Other] com.adobe.ccxprocess.plist (Not signed - installed 2022-09-22) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Not Loaded] com.barnesandnoble.nookconnect.plist (Not signed - installed 2013-05-02) Command: /Applications/MyNOOK.app/Contents/MacOS/MyNOOK -s [Not Loaded] com.bomgar.bomgar-scc-sdcust-login-drone-56C22FE3.plist (Not signed - installed 2016-02-15) Command: /Users/Shared/bomgar-scc-20160215-150659.app/Contents/MacOS/sdcust -drone [Not Loaded] com.bomgar.bomgar-scc-sdcust-login-drone-56C23144.plist (Not signed - installed 2016-02-15) Command: /Users/Shared/bomgar-scc-20160215-151252.app/Contents/MacOS/sdcust -drone [Not Loaded] com.divx.dms.agent.plist (Not signed - installed 2015-09-04) Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer [Not Loaded] com.divx.update.agent.plist (Not signed - installed 2015-06-15) Command: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate /silent [Other] com.epson.eventmanager.agent.plist (Not signed - installed 2014-09-21) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.hp.help.tocgenerator.plist (Not signed - installed 2009-11-17) Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-07-15) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-07-15) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-07-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Loaded] com.norton.nsm-app.MES.plist (NortonLifeLock, Inc. - installed 2023-07-10) Executable: /Library/Application Support/Symantec/Silo/MES/NSM/Norton ServiceManager.app/Contents/MacOS/Norton ServiceManager [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2018-10-06) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Running] com.symantec.uiagent.application.MES.plist (NortonLifeLock, Inc. - installed 2023-07-10) Executable: /Library/Application Support/Symantec/Silo/MES/SymUIAgent/Norton.app/Contents/MacOS/Norton [Other] com.symantec.uiagent.application.NFM.plist (Not signed - installed 2019-06-19) Executable: /Library/Application Support/Symantec/Silo/NFM/SymUIAgent/Norton.app/Contents/MacOS/Norton [Not Loaded] com.wondershare.AllMyMusic.Agent.plist (Not signed - installed 2011-12-21) Executable: /Library/Wondershare/AllMyMusic Plug-Ins/AllMyMusicAgent.app/Contents/MacOS/AllMyMusicAgent User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2022-09-15) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-21) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.nchsoftware.debut.schedule.LikeSurvey.plist (Not signed - installed 2021-09-06) Command: /Applications/Debut 2.app/Contents/MacOS/Debut -scheduled_launch -surveysched User Login Items: [Not Loaded] ShowHiddenFilesLauncher (App Store - installed 2021-07-08) Modern Login Item /Applications/Funter.app/Contents/Library/LoginItems/ShowHiddenFilesLauncher.app [Running] Malwarebytes Browser Guard Updater (App Store - installed 2023-07-19) Modern Login Item /Applications/Malwarebytes Browser Guard.app/Contents/Library/LoginItems/Malwarebytes Browser Guard Updater.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-07-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-07-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app App Extensions: Finder sync extensions: Funter Integration - /Applications/Funter.app OneDrive Finder Integration - /Applications/OneDrive.app Core Sync Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Ad-blockers: Malwarebytes Browser Guard Malware Blocker - /Applications/Malwarebytes Browser Guard.app Malwarebytes Browser Guard Scam Blocker - /Applications/Malwarebytes Browser Guard.app Malwarebytes Browser Guard Ad and Tracker Blocker - /Applications/Malwarebytes Browser Guard.app Safari extensions: Malwarebytes Browser Guard Extension - /Applications/Malwarebytes Browser Guard.app File providers: OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews (legacy): GBQLGenerator - /Library/QuickLook/GBQLGenerator.qlgenerator com.apple.garageband.project *.band com.apple.garageband.template.magic *.wand CC_QL - /Library/QuickLook/CC_QL.qlgenerator dyn.ah62d4rv4ge80w3dfqe *.idea dyn.ah62d4rv4ge81a65eta *.psdx Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-10-02) iPhotoPhotocast: 7.0 (Apple - installed 2008-12-14) DivX Web Player: 3.4.0.6 (? - installed 2015-09-15) OVSHelper: 1.1 (? - installed 2015-09-15) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) SharePointBrowserPlugin: 14.6.9 (? - installed 2016-11-05) Silverlight: 5.1.30514.0 (? - installed 2015-01-02) PDF Browser Plugin: 2.4.4 (? - installed 2012-03-20) JavaAppletPlugin: Java 8 Update 191 build 12 (? - installed 2022-01-02) Audio Plug-ins: ACE: 11.0.2 (Rogue Amoeba Software, LLC - installed 2019-12-01) DebutVirtualAudioDevice: 1.0.1 (NCH Software - installed 2021-05-13) InstantOn: 11.0.2 (? - installed 2019-12-01) 3rd Party Preference panels: FUSE for OS X (OSXFUSE) (? - installed 2012-10-26) HP Scanjet (? - installed 2009-11-13) Java (? - installed 2018-10-27) Backup: Time Machine information is limited without Full Disk Access Destinations: B********D [Local] (Last used) One local snapshot Oldest local snapshot: 2023-07-19 11:32:08 Last local snapshot: 2023-07-19 11:32:08 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.45 (1 min ago) 4.37 (5 min ago) 2.90 (15 min ago) Nominal I/O usage: 4.60 MB/s File system: 14.90 seconds Write speed: 317 MB/s Read speed: 1950 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 10 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker_shared (33) 80.80 % (Apple) mds_stores 35.56 % (Apple) EtreCheckPro 11.66 % (Etresoft, Inc.) mds 9.24 % (Apple) kernel_task 7.25 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (16) 1.65 GB (Google LLC) EtreCheckPro 825 MB (Etresoft, Inc.) MTLCompilerService (11) 532 MB (Apple) mdworker_shared (43) 499 MB (Apple) Google Chrome 336 MB (Google LLC) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) trustd 106 KB / 6 KB (Apple) mDNSResponder 43 KB / 33 KB (Apple) apsd 6 KB / 7 KB (Apple) netbiosd 522 B / 354 B (Apple) geodMachServiceBridge 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) mdworker_shared (33) 3 (Not signed) mds 1 (Apple) com.acronis.trueimagehelper 1 (Acronis International GmbH) mdbulkimport (3) 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.27 GB Used RAM: 6.92 GB Cached files: 5.80 GB Available RAM: 9.08 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-05-21 macOS 12.6.6 (12.6.6) 2023-05-22 Norton For Mac (8.8.6.15.15) 2023-05-22 Norton 360 SKU (8.8.6.15.15) 2023-05-22 Wavebox (1.2.7) 2023-06-13 Microsoft OneDrive (23.54.313) 2023-06-22 Adobe Acrobat Reader (23.003.20215) (23.003.20215) 2023-06-22 XProtectPayloads (101) 2023-06-22 macOS 12.6.7 (12.6.7) 2023-06-22 PowerDirector (21.6.1) 2023-07-05 Zoom (5.15.2.19786) 2023-07-07 XProtectPlistConfigData (2169) 2023-07-08 easy Record and Trim (3.2.6) 2023-07-11 ARMDC Agent Installer (1.0.0) 2023-07-11 Microsoft Excel (16.75.23070901) 2023-07-11 Microsoft Word (16.75.23070901) 2023-07-12 Adobe Acrobat Reader (23.003.20244) (23.003.20244) 2023-07-12 Microsoft AutoUpdate (4.61.23070901) 2023-07-13 å¨ å å¯¼æ¼ (21.6.2) 2023-07-16 Safari (16.5.2) 2023-07-17 Norton For Mac.Universal (8.8.6.15.15) 2023-07-17 DSP_SKU.N360_ESD_8_1_MRF_20440_DSP (8.8.6.15.15) 2023-07-19 Tag Editor Lite (1.0.13) 2023-07-19 PDF Reader Pro Lite (2.9.3) 2023-07-19 Malwarebytes Browser Guard (1.4.0) Clean up: /Library/LaunchAgents/com.epson.eventmanager.agent.plist /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager Executable not found /Library/LaunchDaemons/com.acronis.scheduler.plist /Applications/Acronis True Image.app/Contents/MacOS/schedul2 Executable not found /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found /Library/LaunchAgents/com.symantec.uiagent.application.NFM.plist /Library/Application Support/Symantec/Silo/NFM/SymUIAgent/Norton.app/Contents/MacOS/Norton Executable not found /Library/LaunchDaemons/com.symantec.UninstallerToolHelper.NFM.plist /Library/Application Support/Symantec/Silo/NFM/Uninstaller/com.symantec.UninstallerToolHelper Executable not found /Library/LaunchDaemons/com.acronis.mms_mini.plist /Applications/Acronis True Image.app/Contents/MacOS/service_launcher Executable not found /Library/LaunchAgents/com.adobe.ccxprocess.plist /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app Executable not found /Library/LaunchAgents/com.adobe.ElementsAutoCreator-17.0.plist /Applications/Adobe Elements 2019 Organizer.app/Contents/Elements Auto Creations 2019.app/Contents/MacOS/Elements Auto Creations 2019 Executable not found /Library/LaunchDaemons/com.symantec.kexthelper.NFM.plist /Library/Application Support/Symantec/Silo/NFM/PostInstallHelpers/com.symantec.kexthelper Executable not found /Library/LaunchDaemons/com.acronis.mobile_backup_status_server.plist /Applications/Acronis True Image.app/Contents/MacOS/mobile_backup_status_server/mobile_backup_status_server Executable not found /Library/LaunchAgents/com.acronis.monitor.plist /Applications/Acronis True Image.app/Contents/MacOS/Acronis Monitor.app/Contents/MacOS/Acronis Monitor Executable not found /Library/LaunchAgents/com.bomgar.bomgar-scc-sdcust-login-drone-56C23144.plist /Users/Shared/bomgar-scc-20160215-151252.app/Contents/MacOS/sdcust Executable not found /Library/LaunchDaemons/com.symantec.liveupdate.daemon.NFM.plist /Library/Application Support/Symantec/Silo/NFM/LiveUpdate/LUTool Executable not found /Library/LaunchAgents/com.bomgar.bomgar-scc-sdcust-login-drone-56C22FE3.plist /Users/Shared/bomgar-scc-20160215-150659.app/Contents/MacOS/sdcust Executable not found /Library/LaunchDaemons/com.symantec.sharedsettings2.NFM.plist /Library/Application Support/Symantec/Silo/NFM/DomainSettings/SymSharedSettingsd Executable not found /Library/LaunchDaemons/com.symantec.symdaemon.NFM.plist /Library/Application Support/Symantec/Silo/NFM/Daemon/SymDaemon.bundle/Contents/MacOS/SymDaemon Executable not found /Library/LaunchDaemons/com.acronis.active_protection.plist /Applications/Acronis True Image.app/Contents/MacOS/service_launcher Executable not found /Library/LaunchDaemons/com.acronis.escyberprotect.plist /Applications/Acronis True Image.app/Contents/MacOS/escyberprotect.app/Contents/MacOS/escyberprotect Executable not found /Library/LaunchDaemons/com.acronis.mobile_backup_server.plist /Applications/Acronis True Image.app/Contents/MacOS/mobile_backup_server/mobile_backup_server Executable not found Diagnostics Information (past 7-30 days): 2023-07-18 16:27:25 adp-agent - Crash (300 times) 2023-07-18 16:16:34 updater - Crash (300 times) End of report