EtreCheckPro version: 6.2.6 (6C020)
Report generated: 2020-06-14 23:01:14
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:53
Performance: Good

Problem: Other problem

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".

Hardware Information:
  MacBook Air (Retina, 13-inch, 2018)
  MacBook Air Model: MacBookAir8,1
  1.6 GHz Dual-Core Intel Core i5 (i5-8210Y) CPU: 2-core
  8 RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB LPDDR3 2133  
    BANK 1/DIMM0 - 4 GB LPDDR3 2133  
  Battery: Health = Normal - Cycle count = 21

Video Information:
  Intel UHD Graphics 617 - VRAM: 1536 MB
    Color LCD (built-in) 2880 x 1800
    S24D390 1920 x 1080
    LG FULL HD 1920 x 1080

Drives:
  disk0 - APPLE SSD AP0128M 121.33 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 121.02 GB
      disk1 [APFS Virtual drive] 121.02 GB (Shared by 5 volumes)
        disk1s1 - M************  Data (APFS) [APFS Virtual drive] (Shared - 68.39 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 82 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 11.20 GB used)

  disk2 - WD Elements 25A2 1.00 TB
  External USB 480 Mbit/s USB
    disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk2s2 - W*********s (Journaled HFS+) 999.83 GB (786.26 GB used)

Mounted Volumes:
  disk1s1 - M************  Data [APFS Virtual drive]
    121.02 GB (Shared - 68.39 GB used, 56.96 GB available, 38.55 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s4 - VM [APFS VM]
    121.02 GB (Shared - 2.15 GB used, 38.55 GB free)
    APFS
    Mount point: /private/var/vm
    Encrypted

  disk1s5 - Macintosh HD
    121.02 GB (Shared - 11.20 GB used, 56.96 GB available, 38.55 GB free)
    APFS
    Mount point: /
    Encrypted
    Read-only: Yes

  disk2s2 - W*********s
    999.83 GB (786.26 GB used, 213.59 GB available, 213.57 GB free)
    Journaled HFS+
    Mount point: /Volumes/W*********s

  disk3s2 - M*********************************e
    2.88 GB (283 MB used, 2.59 GB free)
    Mac OS Extended
    Disk Image
    Mount point: /Volumes/M*********************************e
    Owners enabled: No
    Read-only: Yes

Network:
  Interface en5: iPhone
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en7: iPad
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 17.56 GB available

System Software:
  macOS Catalina 10.15.5 (19F101) 
  Time since boot: About a day

Notifications:
  Safari.app
    2 notifications

Security:
  System Status
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Trend Micro

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.trendmicro.icore.ec.plist
    Executable: /Library/Application Support/TrendMicro/TmccMac/iCoreService_ec -p 61302 -n 61100 '/Library/Application Support/TrendMicro/common/lib/libTmEc.dylib'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.trendmicro.icore.av.plist
    Executable: /Library/Application Support/TrendMicro/TmccMac/iCoreService -p 61301 -n 61100 '/Library/Application Support/TrendMicro/common/lib/libTmAntiMalware.dylib'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.trendmicro.icore.misc.plist
    Executable: /Library/Application Support/TrendMicro/TmccMac/iCoreService -p 61304 -n 61100 '/Library/Application Support/TrendMicro/common/lib/libfeedback.dylib' '/Library/Application Support/TrendMicro/common/lib/libcensus.dylib'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.trendmicro.itis.plugin.plist
    Executable: /Library/Application Support/TrendMicro/TmccMac/iCoreService -p 61401 -n 61100 '/Library/Application Support/TrendMicro/Plug-in/iTISPlugin.framework/iTISPlugin'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.trendmicro.icore.main.plist
    Executable: /Library/Application Support/TrendMicro/TmccMac/iCoreService -p 61100 -n 61100 '/Library/Application Support/TrendMicro/common/lib/libnamingService.dylib' '/Library/Application Support/TrendMicro/common/lib/libtaskManager.dylib' '/Library/Application Support/TrendMicro/common/lib/libnotificationService.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmUpdate.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmDb.dylib'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.trendmicro.icore.wp.plist
    Executable: /Library/Application Support/TrendMicro/TmccMac/iCoreService -p 61201 -n 61100 '/Library/Application Support/TrendMicro/common/lib/libTmProxy.dylib'
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.trendmicro.itis.uninstaller.plist
    Executable: /Library/Application Support/TrendMicro/TmccMac/TMMacUninstaller.app/Contents/Resources/uninstaller_monitor.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

  Apps: 1

32-bit Applications:
  12 32-bit apps

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  163 Apple tasks
  [Running]  134 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  169 Apple tasks
  [Running]  132 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-10)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-06-01)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-22)
  [Running] com.trendmicro.TMPUMModule.plist (Trend Micro, Inc. - installed 2019-09-30)
  [Loaded] com.trendmicro.itis.dca.plist (Trend Micro, Inc. - installed 2020-02-27)
  [Loaded] com.trendmicro.itis.dmr.plist (Trend Micro, Inc. - installed 2019-09-30)
  [Running] com.trendmicro.itis.uimgmt.agent.plist (Trend Micro, Inc. - installed 2019-09-30)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21)
  [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-01)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-01)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-22)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2010-08-25)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15)
  [Running] com.trendmicro.icore.av.plist (? 3b23e4bd  - installed 2019-10-24)
  [Loaded] com.trendmicro.icore.ec.plist (? 9e2df6cb  - installed 2019-07-08)
  [Running] com.trendmicro.icore.main.plist (? 5ba19a47  - installed 2019-10-24)
  [Running] com.trendmicro.icore.misc.plist (? 4bf3e4a0  - installed 2019-10-24)
  [Running] com.trendmicro.icore.wp.plist (? 4c95628a  - installed 2019-10-24)
  [Loaded] com.trendmicro.itis.kext.plist (Trend Micro, Inc. - installed 2019-09-30)
  [Running] com.trendmicro.itis.plugin.plist (? 8a6c31ab  - installed 2019-10-24)

User Launch Agents:
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12)
  [Loaded] com.trendmicro.itis.uninstaller.plist (? 0  - installed 2019-10-09)

User Login Items:
  [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2020-06-04)
    Application
    /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app

  [Running] Dropbox (Dropbox, Inc. - installed 2020-06-10)
    Application
    /Applications/Dropbox.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-06-01)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-06-01)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-06-13)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2016-08-28)
    Modern Login Item
    /System/Volumes/Data/Previous Content/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-06-04)
  AdobePDFViewer: 20.009.20067 (Adobe Systems, Inc. - installed 2020-06-04)
  ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-06-06)
  SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-26)

Safari Extensions:
  Copy Me That (App Store - installed 2019-09-06)
  Honey (App Store - installed 2020-06-12)
  Trend Micro Toolbar for Mac (Trend Micro, Inc. - installed 2020-03-16)

Time Machine:
  Skip System Files: No
  Auto backup: Yes
  Volumes being backed up: 
  Destinations: 
    W*********s [Local] (Last used)
      Total size: 999.83 GB
      Total number of backups: 135
      Oldest backup: 2017-04-17 18:00:05
      Last backup: 2020-06-14 22:33:02
  7 local snapshots
  Oldest local snapshot: 2020-06-14 04:32:34
  Last local snapshot: 2020-06-14 22:29:41

Performance:
  System Load: 4.15 (1 min ago) 3.31 (5 min ago) 3.30 (15 min ago)
  Nominal I/O speed: 0.42 MB/s
  File system: 38.76 seconds
  Write speed: 415 MB/s
  Read speed: 2070 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 6 %
  User: 12 %
  Idle: 82 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  WindowServer 25.26 % (Apple)
  backupd 20.00 % (Apple)
  EtreCheckPro 8.88 % (Etresoft, Inc.)
  kernel_task 4.00 % (Apple)
  routined 0.66 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 564 MB (Etresoft, Inc.)
  Dropbox (3) 242 MB (Dropbox, Inc.)
  com.apple.WebKit.WebContent (5) 242 MB (Apple)
  Dropbox Web Helper (4) 173 MB (Dropbox, Inc.)
  kernel_task 157 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 11 MB / 2 MB (Apple)
  Dropbox 273 KB / 259 KB (Dropbox, Inc.)
  apsd 32 KB / 356 KB (Apple)
  Mail 200 KB / 29 KB (Apple)
  netbiosd 140 KB / 17 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 13 (Apple)
  iCoreService (5) 7 (? - /Library/Application Support/TrendMicro/TmccMac)
  mds 4 (Apple)
  mds_stores 3 (Apple)
  backupd 2 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 44 MB
  Used RAM: 5.63 GB
  Cached files: 2.32 GB

  Available RAM: 2.37 GB
  Swap Used: 39 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-05-16 Microsoft Word for Mac (16.16.20050901)
  2020-05-16 Microsoft OneNote for Mac (16.16.20050901)
  2020-05-16 Microsoft PowerPoint for Mac (16.16.20050901)
  2020-05-16 Microsoft Excel for Mac (16.16.20050901)
  2020-05-17 Adobe Acrobat Reader DC (20.009.20063) (20.009.20063)
  2020-05-23 Adobe Acrobat Reader DC (20.009.20065) (20.009.20065)
  2020-05-28 macOS Catalina 10.15.5 Update
  2020-05-29 The Unarchiver (4.2.2)
  2020-06-02 macOS Catalina 10.15.5 Supplemental Update
  2020-06-02 Gatekeeper Compatibility Data (1.0)
  2020-06-04 Adobe Acrobat Reader DC (20.009.20067) (20.009.20067)
  2020-06-06 Zoom (5.0.24030.0508)
  2020-06-10 Debit & Credit (4.2.1)
  2020-06-12 Honey (11.11.2)
  2020-06-12 XProtectPlistConfigData (2123)
  2020-06-12 MRTConfigData (1.62)
  2020-06-13 WhatsApp (2.2023.2)

Diagnostics Information (past 7-30 days):
  2020-06-13 18:44:15 mds_stores High CPU Use (8 times)
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores

  2020-06-11 17:51:41 lsd Crash
    Executable: /usr/libexec/lsd
    Details:
      dyld3 mode
      savedDB WAS seeded, newDB WAS NOT seeded. Failed attempting to remap d
      atabase, abort to trigger seeding. Error: Error Domain=NSOSStatusError
      Domain Code=-9496 "kCSStoreBadDataErr" UserInfo={Line=201, Checksum=2,
       ZeroedRanges=(
      "0x90A000-0x91BFFF (74 KB)"
      ), NSDebugDescription=kCSStoreBadDataErr, NSURL=file:/var/folders/zz/z
      yxvpxvq6csfxvn_n0000000000000/0/com.apple.LaunchServices.dv/com.apple.
      LaunchServices-1082-v2.csstore}
      abort() called


End of report