EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-17 15:26:27 Download EtreCheckPro from https://etrecheck.com Runtime: 5:51 Performance: Poor Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Battery failure - Your battery is reporting that it needs to be serviced. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (13-inch, Early 2015) MacBook Air Model: MacBookAir7,2 1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Service Battery - Cycle count = 1265 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 55.63 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 326 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.35 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used) disk1s6 - Update (APFS) (Shared - 1 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 121.12 GB (Shared - 55.63 GB used, 50.55 GB available, 48.00 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 121.12 GB (Shared - 326 MB used, 48.00 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used, 48.00 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 121.12 GB (Shared - 15.35 GB used, 50.55 GB available, 48.00 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 121.12 GB (Shared - 1 MB used, 48.00 GB free) APFS Mount point: /System/Volumes/Update Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en2: Wi-Fi 802.11 a/b/g/n/ac Interface en1: Bluetooth PAN iCloud Quota: 3.06 GB available System Software: macOS Big Sur 11.3.1 (20E241) Time since boot: About 3 hours Notifications: uTorrent Web.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist Executable: /Applications/uTorrent.app Apps: 3 Kernel Extensions: /Library/Extensions [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.48 - SDK 10.6) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 183 Apple tasks [Running] 135 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 189 Apple tasks [Running] 135 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-09) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-24) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-24) [Other] com.adobe.ccxprocess.plist (? 94b2db43 - installed 2020-06-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-18) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-18) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-05-05) [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-11-11) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-24) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-18) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-05) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-05) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-24) [Loaded] com.bittorrent.uTorrent.plist (? 0 - installed 2016-10-18) [Running] com.tenorshare.Reiboot.agent.plist (Tenorshare Co., Ltd. - installed 2018-10-25) [Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2018-10-12) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-05-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-05-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Viber (Viber Media SARL. - installed 2021-05-03) Modern Login Item /Applications/Viber.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-11-05) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-11-11) AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-11-05) Safari Extensions: Grammarly for Safari (App Store - installed 2021-05-15) 3rd Party Preference Panes: FUSE (Benjamin Fleischer - installed 2017-03-16) Backup: Time Machine Not Configured! Performance: System Load: 2.14 (1 min ago) 2.30 (5 min ago) 2.70 (15 min ago) Nominal I/O speed: 2.07 MB/s File system: 120.10 seconds (timed out) Write speed: 467 MB/s Read speed: 807 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 16 % Idle: 75 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 21.44 % (Apple) Opera 5.98 % (Opera Software AS) EtreCheckPro 4.88 % (Etresoft, Inc.) Opera Helper (Renderer) (17) 4.02 % (Opera Software AS) kernel_task 4.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Opera Helper (Renderer) (19) 1.86 GB (Opera Software AS) EtreCheckPro 547 MB (Etresoft, Inc.) Opera 292 MB (Opera Software AS) mds_stores 219 MB (Apple) com.apple.WebKit.WebContent (9) 158 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 252 KB / 34 KB (Apple) netbiosd 104 KB / 17 KB (Apple) trustd 54 KB / 4 KB (Apple) apsd 5 KB / 9 KB (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Opera Helper (Renderer) (19) 29 (Opera Software AS) Opera Helper (Re (3) 22 (?) Opera 9 (Opera Software AS) WindowServer 6 (Apple) Opera Helper (3) 5 (Opera Software AS) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 302 MB Used RAM: 4.83 GB Cached files: 2.87 GB Available RAM: 3.17 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-03-23 Numbers (11.0) 2021-03-23 Pages (11.0) 2021-03-27 Free MP4 Converter (6.3.7) 2021-03-31 Keynote (11.0) 2021-04-17 macOS Big Sur (11.2.3) 2021-04-17 macOS 11.2.3 (11.2.3) 2021-04-17 Voice Update - Arthur (1.14.4) 2021-04-18 Voice Update - Karen (7.0.2) 2021-04-18 Voice Update - Lee (7.0.2) 2021-04-18 Voice Update - Catherine (1.14.4) 2021-04-18 Voice Update - Gordon (1.14.4) 2021-04-18 Voice Update - Martha (1.14.4) 2021-04-19 GarageBand (10.4.3) 2021-05-02 Telegram (7.7) 2021-05-02 Zoom (5.6.4.765) 2021-05-04 Microsoft Office for Mac (16.19.18110915) 2021-05-04 Microsoft Office 2019 Volume License Serializer (16.17.18080304) 2021-05-04 Microsoft AutoUpdate (4.34.21041102) 2021-05-04 Microsoft OneDrive (21.11.117) 2021-05-04 Microsoft Excel (16.49.21050201) 2021-05-04 Microsoft OneNote (16.49.21050201) 2021-05-15 Grammarly for Safari (9.33) 2021-05-15 XProtectPlistConfigData (2146) 2021-05-16 Pro Video Formats (2.2.1) 2021-05-17 macOS 11.3.1 (11.3.1) 2021-05-17 MRTConfigData (1.78) 2021-05-17 Twitter (8.63.1) Clean up: /Library/LaunchAgents/com.adobe.ccxprocess.plist /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app Executable not found Diagnostics Information (past 7-30 days): End of report