EtreCheckPro version: 6.2.6 (6C020) Report generated: 2020-05-13 18:04:13 Download EtreCheckPro from https://etrecheck.com Runtime: 3:23 Performance: Excellent Problem: Computer is too slow Description: Safari pages begin to open a webpage, but then get stuck and many resu lt in a disconnection. Requires multiple attempts before getting acce ss to pages. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Adware - Adware detected. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Runaway user process - A user process is using a large percentage of your CPU. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Air (13-inch, Early 2015) MacBook Air Model: MacBookAir7,2 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 382 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 67.20 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 49 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 121.12 GB (Shared - 67.20 GB used, 53.47 GB available, 52.16 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used, 52.16 GB free) APFS Mount point: /private/var/vm Network: Interface usbmodem14200: MT65xx Preloader Interface en3: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 0 B available Printer sharing: Enabled System Software: macOS Mojave 10.14.6 (18G4032) Time since boot: About 3 hours Notifications: Safari.app 20 notifications Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Adware: Launchd: /Library/LaunchDaemons/com.SearchSystemDaemon.plist Executable: /Library/Application Support/com.SearchSystemDaemon/SearchSystem r Reason: Adware pattern match Launchd: ~/Library/LaunchAgents/com.SearchSystem.plist Executable: ~/Library/Application Support/com.SearchSystem/SearchSystem r Reason: Adware pattern match Unsigned Files: Launchd: ~/Library/LaunchAgents/com.copypaste.helper.plist Executable: ~/Library/Application Support/pasteboard/PasteBoardHelper.app/Contents/MacOS/PasteBoardHelper Launchd: ~/Library/LaunchAgents/com.macfixer.mafntask.plist Executable: ~/Library/Application Support/mafnw/mafntask.app/Contents/MacOS/mafntask Launchd: ~/Library/LaunchAgents/com.techyutil.Utility.plist Executable: ~/Library/Application Support/.utility/Utility.app/Contents/MacOS/Utility Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.SearchSystemP.plist Executable: /var/root/.SearchSystem/SearchSystemDaemon Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.vlm.diskutil.plist Executable: ~/Library/Application Support/vlag/DiskUtil.app/Contents/MacOS/DiskUtil Launchd: ~/Library/LaunchAgents/com.activitymoniter.agent.plist Executable: ~/Library/Application Support/.amoniter/activitymoniter.app/Contents/MacOS/activitymoniter Details: Executable file is hidden - possibly adware Launchd: /Library/LaunchDaemons/com.focusrite.ControlServer.plist Executable: /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app/Contents/MacOS/FocusriteControlServer daemon Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.calculator.helper.plist Executable: ~/Library/Application Support/calculator/helper.app/Contents/MacOS/helper Launchd: ~/Library/LaunchAgents/com.4839481596414056217.7863683687.plist Executable: ~/Library/Application Support/com.7944833262756227833/5148943225663818218 E7894AFE-3649-45A2-93A9-9F8A3DBA8ED2 A6D246AD-C486-466E-8FFF-B80D8A6E1F82 Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.F5ADA160.164B.4216.A033.AF543D5D26D3.plist Executable: ~/Library/Application Support/.C250508E-82AD-4536-80C4-6653A7B52245/.D6A7F36C-8FEC-4E50-96CA-AE70997122F7 h Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.update.updService.plist Executable: ~/Library/Application Support/.docker/updService.app/Contents/MacOS/updService Details: Executable file is hidden - possibly adware Apps: 8 32-bit Applications: 2 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 177 Apple tasks [Running] 108 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 182 Apple tasks [Running] 116 Apple tasks Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-21) Launch Daemons: [Loaded] com.SearchSystemDaemon.plist (Adware - installed 2020-05-11) [Running] com.SearchSystemP.plist (? a1b380fe - installed 2020-03-24) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24) [Running] com.focusrite.ControlServer.plist (? ee8cc703 - installed 2020-01-08) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-21) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-11-15) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-27) User Launch Agents: [Other] com.4839481596414056217.7863683687.plist (? 0 - installed 2019-09-25) [Loaded] com.F5ADA160.164B.4216.A033.AF543D5D26D3.plist (? 0 - installed 2019-12-06) [Loaded] com.SearchSystem.plist (Adware - installed 2020-05-13) [Running] com.activitymoniter.agent.plist (? 0 - installed 2020-02-23) [Running] com.calculator.helper.plist (? 0 - installed 2019-09-30) [Running] com.copypaste.helper.plist (? 0 - installed 2019-07-06) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-04-23) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-04-23) [Running] com.macfixer.mafntask.plist (? 0 - installed 2020-02-25) [Not Loaded] com.techyutil.Utility.plist (? 0 - installed 2019-05-04) [Running] com.update.updService.plist (? 0 - installed 2020-05-11) [Running] com.vlm.diskutil.plist (? 0 - installed 2019-07-31) User Login Items: [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-03-28) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-03-28) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-03-28) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12) Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-02-24) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-05-06) AirPlay: 2.0 (Apple - installed 2020-05-06) AppleAVBAudio: 760.6 (Apple - installed 2020-02-24) BridgeAudioSP: 5.52 (Apple - installed 2020-05-06) iSightAudio: 7.7.3 (Apple - installed 2020-02-24) Safari Extensions: Webex Meetings (Cisco - installed 2020-04-22) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-04-24) Time Machine: Time Machine Not Configured! Performance: System Load: 2.53 (1 min ago) 2.64 (5 min ago) 2.81 (15 min ago) Nominal I/O speed: 0.63 MB/s File system: 47.93 seconds Write speed: 644 MB/s Read speed: 1135 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 24 % Idle: 72 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) SearchSystem.py (2) 90.00 % (? - /var/root/.SearchSystem/SearchSystem --mode socks5 --showhost -q -s /var/root/.SearchSystem) WindowServer 8.62 % (Apple) kernel_task 6.25 % (Apple) EtreCheckPro 4.70 % (Etresoft, Inc.) mds_stores 2.50 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) mdworker_shared (43) 898 MB (Apple) trustd (5) 566 MB (Apple) EtreCheckPro 504 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (6) 402 MB (Apple) Safari (2) 251 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 487 KB / 215 KB (Apple) apsd 22 KB / 46 KB (Apple) rapportd 5 KB / 3 KB (Apple) netbiosd 4 KB / 2 KB (Apple) SearchSystem.py 3 KB / 312 B (? - /var/root/.SearchSystem/SearchSystem --mode socks5 --showhost -q -s /var/root/.SearchSystem) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) trustd (5) 37 (Apple) ocspd 3 (Apple) WindowServer 2 (Apple) SearchSystemDaemon 1 (? - /var/root/.SearchSystem) sysmond 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 15 MB Used RAM: 5.69 GB Cached files: 2.30 GB Available RAM: 2.31 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-19 Numbers (10.0) 2020-04-19 Pages (10.0) 2020-04-21 Microsoft AutoUpdate (4.22.20042003) 2020-04-27 Microsoft Teams (1.00.308663) 2020-05-01 XProtectPlistConfigData (2120) 2020-05-01 MRTConfigData (1.59) 2020-05-06 Security Update 2020-002 (10.14.6) 2020-05-08 Keynote (10.0) 2020-05-12 Adobe Flash Player (32.0.0.371) Diagnostics Information (past 7-30 days): 2020-05-13 17:21:20 Utility.app Crash (7 times) Executable: /Users/***/Library/Application Support/.utility/Utility.app 2020-05-13 14:22:13 Safari.app Hang Executable: /Applications/Safari.app 2020-05-13 10:26:54 zoom.us.app Hang Executable: /Applications/zoom.us.app 2020-05-12 16:09:13 trustd High CPU Use (4 times) Executable: /usr/libexec/trustd 2020-05-11 07:30:11 Microsoft Word.app Hang Executable: /Applications/Microsoft Word.app 2020-05-10 12:56:26 mafntask.app Crash (3 times) Executable: ~/Library/Application Support/mafnw/mafntask.app Details: *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Couldn't posix_spawn: error 35' abort() called terminating with uncaught exception of type NSException 2020-05-08 20:31:43 Microsoft PowerPoint.app Hang Executable: /Applications/Microsoft PowerPoint.app 2020-05-08 16:53:35 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2020-05-08 12:50:36 AppleCamera.plugin Crash Executable: /Library/CoreMediaIO/*/AppleCamera.plugin Details: dyld3 mode 2020-05-07 23:09:40 DailyHandler.app Crash Executable: /Users/***/*/DailyHandler.app 2020-05-07 08:20:24 helper.app Crash Executable: ~/Library/Application Support/calculator/helper.app Details: *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Couldn't posix_spawn: error 35' terminating with uncaught exception of type NSException abort() called 2020-05-06 21:35:05 .D6A7F36C-8FEC-4E50-96CA-AE70997122F7 Crash Executable: /Users/***/Library/Application Support/.C250508E-82AD-4536-80C4-6653A7B52245/.D6A7F36C-8FEC-4E50-96CA-AE70997122F7 Details: terminating with uncaught exception of type NSException abort() called *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Couldn't posix_spawn: error 35' End of report