EtreCheck version: 5.1 (5020) Report generated: 2018-12-10 08:20:59 Download EtreCheck from https://etrecheck.com Runtime: 4:10 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (13-inch, Early 2015) MacBook Air Model: MacBookAir7,2 1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 ok BANK 1/DIMM0 - 4 GB DDR3 1600 ok Battery: Health = Normal - Cycle count = 111 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 108.37 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.79 GB (140.64 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] (Shared - 1.07 GB used) APFS Mount point: /private/var/vm Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: iPhone Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.2 (18C54) Time since boot: Less than an hour Security: System Status Gatekeeper Enabled System Integrity Protection Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK 32-bit Applications: 10 32-bit apps Kernel Extensions: /Library/Extensions Soundflower.kext (2.0b2 - SDK 10.10) Dropbox.kext (1.9.1 - SDK 10.13) MovaviSoundGrabber.kext (1.6.5 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 184 Apple tasks [Running] 99 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 191 Apple tasks [Running] 109 Apple tasks Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-10-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-11-21) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-11-01) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-08-20) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-10-22) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-10-15) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-10-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-11-01) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-08-20) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-10-09) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-11-01) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-11-21) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-10-22) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-08-07) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-09-02) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-08-20) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-10-16) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-11-27) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2018-03-07) User Login Items: Dropbox.app (Dropbox, Inc. - installed 2018-12-06) (/Applications/Dropbox.app) Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-22) AdobePDFViewer: 19.008.20080 (installed 2018-10-22) QuickTime Plugin: 7.7.3 (installed 2018-12-08) AdobeAAMDetect: 3.0.0.0 (installed 2018-10-09) Time Machine: Time Machine Not Configured! Performance: System Load: 18.95 (1 min ago) 7.40 (5 min ago) 2.90 (15 min ago) Nominal I/O speed: 13.24 MB/s File system: 82.10 seconds Write speed: 1231 MB/s Read speed: 1138 MB/s CPU Usage: Type Overall System 12 % User 19 % Idle 69 % Top Processes by CPU: Process (count) CPU (Source - Location) Other processes 73.53 % (?) Google Chrome 16.26 % (Google, Inc.) Google Chrome Helper 12.75 % (Google, Inc.) Adobe Desktop Service 5.30 % (Adobe Systems, Inc.) EtreCheck 5.12 % (App Store) Top Processes by Memory: Process (count) RAM usage (Source - Location) EtreCheck 447 MB (App Store) Dropbox 270 MB (Dropbox, Inc.) Google Chrome 216 MB (Google, Inc.) Adobe Desktop Service 197 MB (Adobe Systems, Inc.) Google Chrome Helper 185 MB (Google, Inc.) Top Processes by Network Use: Process Input / Output (Source - Location) Dropbox 286 KB / 227 KB (Dropbox, Inc.) mDNSResponder 45 KB / 17 KB (Apple) apsd 5 KB / 6 KB (Apple) findmydeviced 5 KB / 2 KB (Apple) assistantd 5 KB / 2 KB (Apple) Virtual Memory Information: Available RAM 5.69 GB Free RAM 4.30 GB Used RAM 2.31 GB Cached files 1.39 GB Swap Used 0 B Software Installs (past 30 days): Install Date Name (Version) 2018-11-14 Numbers (5.0) 2018-11-14 Keynote (8.0) 2018-11-14 Pages (7.0) 2018-11-21 Microsoft AutoUpdate 2018-11-21 Microsoft PowerPoint for Mac 2018-11-21 Microsoft Word for Mac 2018-11-21 Microsoft Excel for Mac 2018-11-30 Microsoft OneNote for Mac 2018-11-30 Microsoft Outlook for Mac 2018-12-06 FileMaker Pro 17.0.3.304 Advanced Updates 2018-12-06 Gatekeeper Configuration Data (157) 2018-12-09 EtreCheck (5.1) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access. End of report