EtreCheck version: 5.5.4 (5106) Report generated: 2020-05-05 15:45:49 Download EtreCheck from https://etrecheck.com Runtime: 1:50 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2014) iMac Model: iMac15,1 4 GHz Quad-Core Intel Core i7 (i7-4790K) CPU: 4-core 16 RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M290X - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 568.82 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.02 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 568.82 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.02 GB used) Mounted Volumes: disk2s1 - M************ Data [APFS Virtual drive] 1.12 TB (Shared - 568.82 GB used, 546.04 GB available, 529.66 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 1.12 TB (Shared - 2.15 GB used, 529.66 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 1.12 TB (Shared - 11.02 GB used, 546.04 GB available, 529.66 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Proxy Auto Discovery Interface en6: iPad Interface en1: Wi-Fi 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge File sharing: Enabled System Software: macOS Catalina 10.15.3 (19D76) Time since boot: Less than an hour Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple, Trusteer, and Malwarebytes File sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist Executable: /Library/Application Support/Seagate/TBLoopDriveParams Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/WDDiscoveryService.HelperTool.plist Executable: /Library/PrivilegedHelperTools/WDDiscoveryService.HelperTool Details: Domain name invalid - possibly adware Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/PreferencePanes/OSXFUSE.prefPane Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Preference Pane: /Library/PreferencePanes/DashboardPreferences.prefPane Apps: 4 32-bit Applications: 8 32-bit apps Kernel Extensions: /Library/Extensions Seagate Storage Driver.kext (5.2.7 (26995) - SDK 10.4) /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns SeagateLeafPowSecDriver_10_4.kext (5.2.7 (26995) - SDK 10.4) SeagateLeafPowSecDriver_10_5.kext (5.2.7 (26995) - SDK 10.5) SeagateDriveIcons.kext (5.2.7 (26995) - SDK 10.4) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 186 Apple tasks [Running] 109 Apple tasks System Launch Daemons: [Not Loaded] 31 Apple tasks [Loaded] 181 Apple tasks [Running] 124 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-10) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-03-12) [Not Loaded] com.oracle.java.Java-Updater.plist (? 3c4fa388 - installed 2019-12-11) [Running] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2019-10-27) [Loaded] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2018-10-31) [Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2018-10-31) Launch Daemons: [Loaded] WDDiscoveryService.HelperTool.plist (? cb3c0573 - installed 2018-08-30) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-04-14) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-07) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-03-12) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-01-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-12-09) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-12-11) [Running] com.seagate.TBDecorator.plist (? 595582c - installed 2015-11-02) [Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2019-10-27) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-26) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12) [Running] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-20) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2016-12-12) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (Hewlett Packard - installed 2016-12-12) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) AdobePDFViewerNPAPI: 15.007.20033 (? - installed 2015-03-17) AdobePDFViewer: 15.007.20033 (? - installed 2015-03-17) Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) SharePointBrowserPlugin: 14.6.1 (? - installed 2016-02-22) Silverlight: 5.1.50709.0 (? - installed 2016-09-24) JavaAppletPlugin: Java 8 Update 241 build 07 (? - installed 2020-02-12) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Rapport Content Blocker (Trusteer LTD - installed 2019-12-04) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-03-27) FUSE for OS X (OSXFUSE) (? - installed 2015-10-25) Java (? - installed 2020-02-12) Seagate Dashboard for Mac OSX (? - installed 2017-06-03) Trusteer Endpoint Protection (Trusteer LTD - installed 2019-12-04) Time Machine: Time Machine information not available without Full Drive Access. 13 local snapshots Oldest local snapshot: 2020-05-04 15:49:29 Last local snapshot: 2020-05-05 15:37:19 Performance: System Load: 1.42 (1 min ago) 0.52 (5 min ago) 0.20 (15 min ago) Nominal I/O speed: 19.98 MB/s File system: 21.07 seconds Write speed: 303 MB/s Read speed: 718 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 1 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 19.20 % (?) EtreCheck 5.52 % (App Store) Dropbox 2.31 % (Dropbox, Inc.) Dock 0.03 % (Apple) rapportd 0.03 % (Trusteer LTD) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 512 MB (App Store) Dropbox 300 MB (Dropbox, Inc.) Dock 202 MB (Apple) Mail 126 MB (Apple) Safari 91 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 189 KB / 433 KB (Dropbox, Inc.) Other processes 155 KB / 91 KB (?) Mail 214 KB / 14 KB (Apple) assistantd 5 KB / 2 KB (Apple) SystemUIServer 0 B / 64 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 9.54 GB Used RAM: 3.93 GB Cached files: 2.53 GB Available RAM: 12.07 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-14 Malwarebytes for Mac 2020-04-14 IP Scanner (3.96) 2020-04-14 Adobe Flash Player 2020-05-01 XProtectPlistConfigData (2120) 2020-05-01 MRTConfigData (1.59) 2020-05-05 EtreCheck (5.5.4) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report